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HomeMy WebLinkAbout1997/08/07 - Agenda Packet - Library Board of TrusteesNOTICE OF ADJOURNED MEETING Notice is hereby given that the Rancho Cucamonga Library Board of Trustees at their regular meeting held Thursday, August 7, 1997, adjoumed said meeting to Monday, September 8, 1997, at the hour of 7:00 p.m., at a room to be determined at the City of Rancho Cucamonga, 10500 Civic Center Drive, Rancho Cucamonga, Califomia. Said adjournment was passed by the following vote: AYES: Davies, Howdyshell, Swistock NOES: None ABSENT: Gregory ABSTAIN: None Vivian Garcia, Library Administrative Secretary Rancho Cucamonga Public Library August 8, 1997 DECLARATION OF POSTING OF AGENDA ¥I¥IAN GARCIA states and declares as follows: I presently am, and at all times mentioned herein have been, the Administrative Secretary of the Library of Rancho Cucamonga. Acting in that capacity, on ~/~c~.~T' /, /e~? , at ~;~5-~/~.~. , I posted a true and correct copy of the meeting agenda dated ~~ ~! /~ ~ at 10500 Civic Center Drive, Rancho Cucamonga. I declare under penalty of perjury that the foregoing true and correct and that this declaration was executed on ~z3~' // /~f7 , at Rancho Cucamonga. is DEBORAH KAYE CLARK, LIBRARY MANAGER City of Rancho Cucamonga Vivian Garcia, Administrative Secretary City of Rancho Cucamonga LIBRARY BOARD OF TRUSTEES AGENDA CITY OF RANCHO CUCAMONGA REGULAR MEETING First Thursday 7:00 p.m. August7,1997 Civic Center Council Chambers 10500 Civic Center Drive Rancho Cucamonga, California 91730 City Coun¢ilmembers William J. Alexander, Mayor Rex Gutierrez, Mayor Pro Tem Paul Biane, Councilmember James V. Curatalo, Councilmember Diane Williams, Councilmember Boardmembers Robert Howdyshell, President Edward E. Swistock, President Pro Tem Rebecca Davies, Boardmember Gina Gregory, Boardmember  PAGE , Board of Library Trustees Agenda :' Regular Meeting? August 7~ 1997 A. CALL TO ORDER 1. Roll Call: Howdyshell __., Davies __, Gregory __ and Swistock B. CONSENT CALENDAR The following Consent Calendar items are expected to be routine and non-controversial. They will be acted upon by the Board at one time without discussion. Any item may be removed by a Boardmember or member of the audience for discussion. 1. Approval of Minutes: June 5, 1997. 1 July 3, 1997 2. Approval of proposed holiday closures for 1997/98. 10 3. Approval of grant application requesting $3,500 from the Federal 1 Adult Education Act to support the Adult Literacy Program in Rancho Cucamonga. C. LIBRARY DIRECTOR'S STAFF REPORTS The following items do not legally require any public testimony, although the President may open the meeting for public input. 1. Library Status Report: oral report presented by staff. 2. Budget report: presented by Deborah Clark, Library Manager. 36 3. Approval to contract with Unique Management Services, Inc. for 42 collection services. Report presented by Karen Schneiderwent, Circulation Supervisor. 4. Technology Center Update: oral report presented by staff. a. Proposal to adopt Internet Access policy for the Technology Center 43 presented for approval by Robert Karatsu, Principal Librarian.  PAGE Board of Library Trustees Agend~ Regular Meeting~ August 7~ 1997 2 D. BOARD BUSINESS The following items have been requested by the Board of Library Trustees for discussion. They are not public hearing items, although the President may open the meeting for public input. 1. Library Telethon Update: oral report by staff. a) Selection ofaproject for the 1998 Telethon. Recommendation from the Library Foundation Board. Report available at the meeting and presented by Deborah Clark, Library Manager. 2. Donor Wall Update: oral report presented by Deborah Clark, Library Manager. E. IDENTIFICATION OF ITEMS FOR NEXT MEETING This is the time for the Board of Library Trustees to identify the items they wish to discuss at the next meeting. These items will not be discussed at this meeting, only identified for the next meeting. F. COMMUNICATIONS FROM THE PUBLIC This is the time and place for the general public to address the Board of Library Trustees. State law prohibits the Board from addressing any issue not previously included on the Agenda. G. ADJOURNMENT I, Vivian Garcia, Library Administrative Secretary of the City of Rancho Cueamonga, hereby certify that a true, accurate copy of the foregoing agenda was posted on Monday, August 4, 6:00 p.m., 1997, seventy-two (72) hours prior to the meeting per Government Code 54953 at 10500 Civic Center Drive. CITY OF RANCHO CUCAMONGA STAFF REPORT DATE: TO: FROM: SUBJECT: August 7, 1997 President and Members of the Board of Library Trustees Jack Lam, AICP, City Manager Deborah Kaye Clark, Library Manager APPROVAL OF MINUTES RECOMMENDATION Approval of the Minutes for June 5, 1997 and July 3, 1997. BACKGROUND Minutes for the Regular Meeting of the Library Board on June 5, and the Special Joint Meeting of the Library Board and the Library Foundation on July 3, 1997 taken and compiled by Library Administrative Secretary Vivian Garcia. MCt fully submitted, /'3 CITY OF RANCHO CUCAMONGA LIBRARY BOARD OF TRUSTEES Regular Meeting A. CALL TO ORDER The regular meeting of the Library Board of Trustees was held on Thursday, June 5, 1997, in the Council Chambers of the Civic Center, located at 10500 Civic Center Drive, Rancho Cucamonga, California. The meeting was called to order at 7:01 p.m. and the pledge of allegiance was led by President Howdyshell. Present were Boardmembers Davies, Muna-Landa and Swistock. Also present were: Deborah Clark, Library Manager, Robert Karatsu, Principal Librarian, Renee Tobin, Children's Services Supervisor and Rose Manela, Literacy Clerk. B. CONSENT CALENDAR B1. Approval of minutes: May 1, 1997. B2. Approval of proposal to reduce late fee for general 7 day loan video from $2 to $1. B3. Approval to apply for State Library funds to create a Planned Giving Program for the Rancho Cucamonga Public Library Foundation. ITEMS B2 AND B3 REMOVED FOR DISCUSSION BY BOARDMEMBER SWISTOCK. MOTION: Moved by Boardmember Muna-Landa to accept the minutes, seconded by Boardmember Davies. Motion carried 2-0-1-2 (with Gregory absent) (Muna-Landa and Swistock abstaining). Boardmember Gregory arrived at 7:06 p.m. MOTION: Moved by Boardmember Swistock to accept items B2 and B3, seconded by Boardmember Davies. Motion carried 5-0. C. LIBRARY DIRECTOR'S STAFF REPORTS Cl. Library status report: oral report presented by Library Staff. Deborah Clark, Library Manager presented an oral report to the Library Board on the status of the Library. Library Board Minutes June 5, 1997 Page 2 Renee Tobin, Children's Services Supervisor, stated that five Grandparents completed the training for the Grandparent and Books program. Another training for volunteers will be held at the end of July and the beginning of August. Renee Tobin, Children's Services Supervisor, stated that Summer Reading Program will start on June 16. Staff has received many donations for the program from the Quakes (500 coupons for seats), and IHOP (sent 2,000 meal and rooty-tooty glass coupons). Scandia, KnoWs Berry Farm, The Roy Rogers Museum, Sizzler, Raging Waters and Mark's cable have also donated coupons and incentives for the children. Wells Fargo Bank continues to provide the folders and other materials for the program. C2. Budget report: presented by Deborah Clark, Library Manager. Deborah Clark, Library Manager, reviewed the budget sheets with the Board. C3. Technology Center Update: oral report presented by staff. Robert Karatsu, Principal Librarian, updated the Library Board with an oral report on the Technology Center. Proposal to adopt fee schedule for the Technology Center presented for approval by Deborah Clark, Library Manager. Deborah Clark, Library Manager, reviewed the fee schedule with the Library Board recommending a $3 per hour charge for the use of the computers; and amending the print fees to $.10 per page for black and white copies and $.15 per page for color copies. MOTION: Moved by President Howdyshell to accept the fee schedule for the Technology Center, seconded by Boardmember Muna-Landa. Motion carried 5-0. D1. D. BOARD BUSINESS Elections of Officers for Library Board President President Pro Tem Secretary Liaison to serve on the Foundation Board Library Board Minutes June 5, 1997 Page 3 Deborah Clark, Library Manager, Boardmember Davies nominated Robert Howdyshell as President. Boardmember Gregory nominated Edward Swistock as President Pro Tem. Boardmember Davies nominated Gina Gregory as Secretary. Boardmember Davies asked to serve as the Liaison on the Foundation Board. MOTION: Moved by Boardmember Swistock to have the officers serve as selected, seconded by Boardmember Davies. Motion carried 5-0. D2. Library Telethon Update: oral report by Deborah Clark, Library Manager Deborah Clark, Library Manager, updated the Board funds collected for the '97 Telethon for $40,375. D3. Library Survey Results: oral report presented by Deborah Clark, Library Manager. Deborah Clark, Library Manager, handed out packets and reviewed the information with the Library Board. President Howdyshell asked if there was a suggestion forms and a box for the public to use. Deborah Clark, Library Manager, stated staff would look at the form the City currently has available for suggestions and see if they might be able to use that successfully. Boardmember Rebecca Davies asked if staff could contact the Pete Pitassi and ask him for his suggestion on applying something to the stairs that would be a noise reduction material. Deborah Clark, Library Manager, stated staff would contact him. President Howdyshell and Boardmember Davies asked staff to look into signage which might be posted in the Library. E. IDENTIFICATION OF ITEMS FOR NEXT MEETING E 1. Technology Center Library Board Minutes June 5, 1997 Page 4 E2. Status of Central Park Committee and meetings F. COMMUNICATIONS FROM THE PUBLIC Paul Williams, President of the Friends of the Library presented a check for $10,000 to the Library Board. The Friends have donated over $100,000 since their opening in the Library. G. ADJOURNMENT MOTION: Moved by Boardmember Swistock to adjourn to July 3, 1997 with refreshments and Donor Wall presentation at 6:30 and the meeting at 7:00 p.m. at the Rancho Cucamonga Public Library, seconded by President Howdyshell. Motion carried, 5-0. The meeting adjourned at 8:08 p.m. Respectfully submitted, Vivian Garcia Administrative Secretary Approved: CITY OF RANCHO CUCAMONGA LIBRARY BOARD OF TRUSTEES AND LIBRARY FOUNDATION BOARD Svecial Joint Meeting A. CALL TO ORDER A special joint meeting of the Library Board of Tmstees and the Library Foundation Board was held on Thursday, July 3, 1997, in the Community Room of the Rancho Cucamonga Public Library, located at 7368 Archibald Avenue, Rancho Cucamonga, California. The meeting was called to order at 7:10 p.m. by President Howdyshell. Present were Library Boardmembers Davies, Gregory and Swistock; Foundation Boardmembers Pachon, Beasley, Morrison, Valenti and Williams. Also present were: Retiring Boardmember Laura Muna-Landa, Deborah Clark, Library Manager, Robert Karatsu, Principal Librarian, James Corwin, Reference Librarian, Nina Cole, Children's Library Assistant and Vivian Garcia, Administrative Secretary. B. JOINT ITEMS OF DISCUSSION B 1. Review of Donor Wall Design. Report presented by Deborah Clark, Library Manager. Deborah Clark, Library Manager, stated that during the Telethon there was a Donor Wall design contest. The Donor Wall Subcommittee reviewed the entries and approved one for the Foundation and the Library Board review. The joint meeting was an ideal opportunity for both Boards to review the design and meet the designer, Jens Lerback. Jens Lerback reviewed the design with the Boards. B2. Update on status of the Library. Oral report by staff. Deborah Clark, Library Manager, reviewed the budget sheets with the Boards. Nina Cole, Children's Library Assistant, reviewed the Summer Reading Program with the Boards. "This is the third week of the Summer Reading Program. There are 497 children in the "Read to Me" program, 754 school-age children, "Read to Themselves" and 43 enrolled in the Young Adult program. We have 50 dedicated teen volunteers who are helping with this program." Robert Karatsu, Principal Librarian, started that during the month of June, 45 percent of items that were checked out were children's books. A new collection of CD ROM software is now available to the public. Library Board and Library Foundation Minutes July 3, 1997 Page 2 Deborah Clark, Library Manager, stated that applications are being accepted for positions on the Library Board of Trustees and The Library Foundation until July 31 at the City Clerk's office. B3. Telethon 1998: Selection of Project. Introduction to discussion, presented by Deborah Clark, Library Manager. Deborah Clark, Library Manager, opened the discussion for selection of projects for the 1998 Telethon. Two suggestions from staffwere a book mobile and a homework center. The goal for the Telethon is $60,000. President Howdyshell asked if there was a possible joint effort with the schools for a homework center? Foundation Boardmember Williams suggested a storefront location for a branch library. Deborah Clark, Library Manager, stated that staff would find out the start-up and on-going cost of a store front branch library. B4. Telethon 1998: Reports presented by Deborah Clark, Library Manager. a. Subcommittees proposed for approval. Participation for each Foundation and Boardmember requested. Deborah Clark, Library Manager, asked for the approval of the Telethon Subcommittees and if their were any volunteers who wished to serve on any of the committees. Boardmember Gregory volunteered for the Executive Subcommittee taking Boardmember Swistock's place. Foundation Boardmember Beasley volunteered for the Youth Talent Subcommittee and the Canister Subcommittee. Boardmember Swistock volunteered for the Marketing and Publicity Subcommittee. Foundation Boardmember Valenti volunteered for the Professional Entertainment/Celebrity Guests/Adult Amateur Entertainment Subcommittee. Foundation President Pachon volunteered for the School Involvement Subcormnittee. MOTION: Moved by President Howdyshell to accept the Telethon Subconunittees with changes, seconded by Boardmember Williams. Motion carried 9-0-1 (with Barnett absent). 7 Library Board and Library Foundation Minutes July 3, 1997 Page 3 b. Timeline for the first six months of Telethon planning. Deborah Clark, Library Manager, reviewed the Timeline with the Boards. President Pachon polled the Foundation Boardmembers who agreed to meet next on Monday, August 4 at 7:00 p.m. None C. COMMUNICATIONS FROM THE PUBLIC D. THE LIBRARY BOARD OF TRUSTEES BUSINESS D 1. Approval of Donor Wall Design. Report presented by Deborah Clark, Library Manager. Deborah Clark, Library Manager, stated that staff recommends that the Donor Wall Design be accepted and to the $500 prize awarded to Jens Lerback. MOTION: Moved by President Howdyshell to accept the Donor Wall Design and to award the $500 to Jens Lerback, seconded by Boardmember Gregory. Motion carried 4-0. D2. Approval to accept Grant Award of $9,600 to establish a Planned Giving Program. Report presented by Deborah Clark, Library Manager. Deborah Clark, Library Manager, reviewed the Planned Giving Program with the Library Board. MOTION: Moved by President Howdyshell to accept the Grant Award, seconded by Boardmember Davies. Motion carried 4-0. D3. Technology Center Update. Report presented by Robert Karatsu, Principal Librarian. Robert Karatsu, Principal Librarian, gave an oral report to the Library Board on the Technology Center. a. First draft of Internet Access policy for review and discussion. Library Board and Library Foundation Minutes July 3, 1997 Page 4 Deborah Clark, Library Manager, stated that before the Library Board was staff report Item D3A replacing the original proposal. She reviewed the policy with the Library Board and opened the floor for discussion. Deborah Clark, Library Manager, stated that staff is proposing Adults 18 and older will have non- filtered Internet in the Technology Center unless they want to turn on the filter; youngsters 13 to 17 can be logged on when they first come in on a filtered terminal. However, if they want to have access to unfiltered Internet, they will have to have a signed, parent permission slip and staff will call and verify that the parent actually did the signing. Children 12 years and younger will only be allowed to access Intemet in the Technology Center if a parent has accompanied them to the Library and signs their permission slip. Reference Librarian Jim Corwin reminded the Library Board of the ALA position opposed to filtering on the Internet in any format and urged the Board to uphold the American Library Association position. The Library Board and staff discussed the Internet policy. The Library Board decided to continue this item next month. None E. COMMUNICATIONS FROM THE PUBLIC F. ADJOURNMENT MOTION: Moved by President Howdyshell to adjourn to August 7, 1997, seconded by Boardmember Swistock. Motion carried, 4-0. The meeting adjourned at 8:45 p.m. Respectfully submitted, Vivian Garcia Administrative Secretary Approved: CITY OF RANCHO CUCAIvIONGA STAFF REPORT DATE: TO: FROM: SUBJECT: August 7, 1997 President and Members of the Board of Library Trustees Jack Lam, AICP, City Manager Deborah Kaye Clark, Library Director APPROVAL OF PROPOSED HOLIDAY CLOSURES FOR 1997/98 RECOMMENDATION Approve adoption of schedule of holiday closures for fiscal year 1997/98 as presented in Attachment A. BACKGROUND/ANALYSIS Attachment A is a list of proposed holiday closures for the Rancho Cucamonga Public Library and is based on the following: 1) 2) 3) Analysis of the closures of surrounding libraries Reflection of the negotiated holidays adopted by the City of Rancho Cucamonga. Since negotiations are on-going, any changes to the schedule will be returned to the Board for review. Costs of opening vs. the use of the facility, based on the past year's performance ctfully submitted, Library Manager ~ 10 Attachment A RECOMMENDED LIST OF HOLIDAY CLOSURES CURRENTPROPOSAI, LAST YEAR JULY4TH (OfficialCity Holid~) Close July 4, Friday Closed July 4, Thursday LABOR DAY (SUNDAY) (Proposed due to Iow usage) Close Aug. 31, Sunday Closed Sept. 1, Sunday LABOR DAY (Official City Holiday) Close Sept. 1, Monday Closed Sept. 2, Monday VETERANS DAY (Official City Holiday) Close Nov. 11, Tuesday Closed Nov. 11, Monday THANKSGIVING (Official City Holiday) Close Nov. 27, Thursday Closed Nov. 28, Thursday DAY AFTER THANKSGIVING (Official City Holiday) Close Nov. 28, Friday Closed Nov. 29, Friday CHRISTMAS EVE (Proposed due to Iow usage) Close Dec. 24, Wednesday Closed Dec. 24, Tuesday CHRISTMAS DAY (Official City Holiday) Close Dec. 25, Thursday Closed Dec. 25, Wednesday DAY AFTER CHRISTMAS NEW YEARS EVE (Proposed due to low usage) Open Dec. 26, Friday Close Dec. 31, Wednesday at 6 p.m.. Open Dec. 26, Thursday Closed Dec. 31, Tuesday At 6 p.m.. NEW YEARS DAY (Official City Holiday) Close Jan. 1, Thursday Closed Jan. 1, Wednesday MARTIN LUTHER KINGS (Official City Holiday) Close Jan. 19, Monday Closed Jan. 20, Monday PRESIDENTS DAY (Official City Holiday) Close Feb. 16, Monday Closed Feb. 17, Monday EASTER SUNDAY Close April 12, Sunday Closed March 30, Sunday MEMORIAL DAY (SUNDAY) (Proposed due to low usage) Close May 24, Sunday Open May 25, Sunday MEMORIAL DAY (Official City Holiday) Close May 25, Monday Closed May 26, Monday 11 CITY OF RANCHO CUCAMONGA - STAFF REPORT DATE: August 7, 1997 TO: President and members of the Board of Library Trustees Jack Lam, AICP, City Manager FROM: Deborah Kaye Clark, Library Manager SUBJECT: APPROVAL OF GRANT APPLICATION REQUESTING $3,500 FROM THE FEDERAL ADULT EDUCATION ACT RECOMMENDATION Approve application of a grant from the federal education department for the amount of $3,500 to support the Adult Literacy Program for the Rancho Cucamonga Public Library. BACKGROUND/ANALYSIS The Califomia Department of Education is responsible for distributing federal adult education funds to local literacy programs. The "Adult Education Act PL 100-297" is a competitive grant program. Rancho Cucamonga Public Library successfully applied for a grant for this amount in 1996/97 and was awarded $3,500 to support the Adult Literacy Program. Fiscal Impact: Slight. This is a reimbursable grant. The City can anticipate an approximate 2 month delay on reimbursements. ~eX's~ectfully submitted, ,J REVISED April 23, 1997 CHECK THE APPLICABLE BOXES BELOW. ~'[~ Continuing Agency [] New, Not Currently Funded (Currently Receiving 1996-97 Section 3211326 Funds) (Not receiving 1996-97 Section 3211326 Funds) [] Multi-Region Agency APPLICATION FEDERAL ADULT EDUCATION ACT P.L 100-297, Section 321 And/Or Section 326 as Amended by the Adult Literacy Act of 1991, P.L. 102-73 Grant Period: July 1, 1997- June 30, 1998 DEADLINE Application must be received by 4:00 PM - Friday, June 6, 1997 Send 3 copies of the application with original signature pages. No faxes or late applications will be accepted. MAIL OR DELIVER TO: California Depadment of Education Adult Education Unit P.O. Box 944272 560 J Street, Room 290 Sacramento, CA 94244-2720 Phone: (916) 322-2175 13 APPLICATION FOR FUNDING Federal Adult Education Act, P.L. 100-297 As Amended By The National Literacy Act, P.L. 102-73 Section 321 and/or Section 326 JULY 1, 1997 THROUGH JUNE 30, 1998 *Charitable Trust # FOR CBOs ONLY: *The correct Charitable Trust # must be provided for the application to be accepted. If necessary, call the Attorney General's Office at (9f6) 445-2021 for verification. APPLICATIONS MUST BE RECEIVED ON OR BEFORE 4:00 P.M., FHday, June 6, 1997. ALL APPLICABLE ITEMS MUST BE COMPLETED. INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED. Districts/Community Colleges California Department of Education County Code District Code Adult Education Unit :~: 560 J Street, Room 290 Sacramento, CA 95814 i!!LibmrieslPrlvate N°npr°fit A'qencies ( If kn°wn)county code Vendor Code Headquarters/District Name Rancho Cucamonga Public Libra/y-Literacy Program Headquarters/District Street Address, Rm or Suite # 7368 Archibald Avenue City and Zip Code Rancho Cucamonga, CA 91730 Phone ( 909 ) 948-9900 I Fax Number ( 909 ) 989-8966 OTAN ID Cucamongalit E-MAIL ADDRESS Cucamongalit~otan.dni.us ?:~i CHIEF EXECUTIVE OFFICER Deborah K. Clark TITLE Library Manager i:~::~ Check the appropriate box to indicate the category of funds you am and are not requesting. :!?:iii!:.!::::iii Indicate the naree of the contact pergon and the telephone number for those program funds checked "YES." YES NO CONTACT PERSON AND TELEPHONE NUMBER Section 321 Adult Basic Education X gori Hopkins (909) 948-9900 ext. 5028 section 321 English-as-a-Second Language X Section 321 English-as-a-Second Language. Citizenship X Section 326 Incarcerated and Institutionalized Adults X :ii!i!?iii! information contained in this application is correct and complete; and that the attached assurances are accepted as the basic conditions in the ~.?:?: iili operations of this project/program for local participation and assistance. I }"Signature- ~'. ~uth°rized Agentt.~. ,/.~v'{~__-- ~ v-I,-- Title Library Manager Date June 4, 1997 PRINT NAME } Deborah Clark . Telephone (909) 948°9900 Fax ( 909 ) 989-8966 r~^r~'rMENT OF EDUCATION USE ONLY 1 14 Agency Name DATA PROJECTIONS (To be completed by ALL Agencies) Rancho Cucamon_~a Public Library CDSICounty/Vendor Code 36 O 362 ADULT BASIC EDUCATION SECTION 3211326 Past program performance and projections for 1997-98 (Note: Include all HHUs generated for 1995-96 and 1996-97, regardless of your agency's allocation) PROGRAM: Hundred Hour Units Hundred Hour Units Projected Hundred Generated in 1995-96 projected in 1995-97 Hour Units (HHU$) Needed for '1997-98 NIA 20 20 321 Adult Basic Education (ABE) 321 English-as-a-Second-Language (ESL) 321 ESL-Citizenship 326 Incarcerated/Institutionalized NOTE: Nonprofit 32t agencies with sites in multiple regions must provide detailed data projections on pages 4, 5, and 6. This page must list the total of projections by region on page 6. All single site agencies should complete this form only and disregard pages 4, 5 and 6. 3 California Department of Education Adult Education, P.L. 100-297 Section 321/326 GENERAL ASSURANCES Fiscal Year 1997-1998 The signature of the authorized agent at the end of this document acknowledges adherence to these general assurances, with the understanding that lack of adherence to these general assurances could affect the rate of reimbursement for costs incurred. 3. 4. 5. Programs and services shall be in compliance with Title VI and Title VII of the Civil Rights Act of 1964, the California Fair Employment Practices Act, and Chapter 4 (commencing with Section 30) of Division I of Title 5, California Administrative Code. A statement of compliance with Title VI of the Civil Rights Act of 1964 has been filed with the Superintendent of Public Instruction. Programs and services shall be in compliance with Title IX (nondiscrimination on the basis of sex) of the Education Amendments of 1972. Programs and services shall be in compliance with the affirmative action provisions of the Education An~ndrnents of 1972. Programs and services shall be in compliance with the Age Discrimination Act of 1975. Programs and services for handicapped persons shall be in compliance with the Education for All Handical~ed Children Act of 1975, Section 613(a) and Section 504 of the Rehabilitation Act of 1973. When federal funds are made available, they will be used to supplement, and to the extent practicable, inc~.ase the amount of state and local funds that would, in the absence of such federal funds, be made available for the uses specified in the State Plan, and in no case supplant such state and Iocel funds. 10. 11. AJI state and federal statutes, regulations, program plans, and applications applicable to each program under which federal or state funds are made available through this application will be met by the applicant agency in its administration of each program, and the undersigned is authorized to file these assurances fur such applicant agency. Fiscal control and fund accounting procedures shall be used that will ensure proper disbursement of, and accounting for, state and federal funds paid under each program. The recipient shall comply with audit requirements of the Single Audit Act of 1996 and all policies, procedures, and guidelines outlined in the Federal Office of Management and Budget (OMB) Circular A-128, and Circular 133. Audits shall be conducted in accordance with an audit of financial statements performed in accordance with Generally Accepted Auditing Standards (GAAS) and with policies and procedures established by the Governor and the California Department of Education. Auditable records will be maintained on file in a central location. Any application, evaluation, pedodic program plan, or report relating to each program will be made readily available to members of the general public. 12. The governing board has adopted wdtten procedures to ensure prompt response to complaints from students, members of advisory committees, and members of other groups within 30 days, and has disseminated these procedures to student and community groups. 13. The applicant agency is the odmarv provider of the Adurt Basic Education, ESL and/or ESL-Citizenship ctasses for which supplemental funding is requested. 14. The applicant agency will not charge any student a fee, tuition, or registration of any kind for enrellment in ABE, ESL or ESL-Citizenship instruction. 15. The applicant agency will fuitilr all state data correction and reporting requirements in an accurate and timely manner. 16. The applicant agency will use funds to assist and expand existing programs and develop new programs for adults whose lack of basic skills: (a) renders them unemployable; (b) keeps them, whether employed or usempleyed, from functioning independentty in society; and (c) severely reduces their ability to have a positive effect on the literacy of their children. 7 CALIFORNIA DEPARTMENT OF EDUCATION Adult Education Program Assurances Fiscal Year 1997-98 Section 321 and 326 federal funds are to supplement local and state funds. They are intended to expand ongoing education services that enable adults to acquire basic literacy skills, which will assist them in becoming employable and able to function independently in society. At least ninety-five percent (95%) of the funds provided to local agencies must be expended for adult education instructional and support activities for (1) instruction of students; (2) purchase of supplementary instructional materials and supplies; (3) supplementary services that alleviate problems related to scheduling, class size, class locations, and transportation; (4) inservice training for personnel; (5) counseling and guidance services; and (6) child care for children of adults who are attending classes under Section 321. Fully documented administrative expenditures are allowable up to five percent (5%) for (1) planning, (2) administration, (3) evaluation, (4) personnel development, and (5) coordination. No indirect char~les will be reimbursed. Students must attend a minimum of twelve (12) hours before their attendance is'counted for hundred hour unit (HHU) reimbursement. Eligible activities for the $3,500 base grant funding are staff development, program assessment, and networking. No other orant activities are elioible for the $3.500 base qrant Funds cannot be allocated to general secondary school programs designed around high school equivalency certification or the General Education (GED) examination or ESL classes above the ninth grade level in preparation of the test of English as a Foreign Language (TOEFL) examination. Instruction will be funded when it can be demonstrated that those students have skills below a ninth grade level or are functioning below a CASAS 230 score. Students shall not be charged tuition, fees, or any other cost, nor be required to purchase any books or any other instructional supplies or materials needed for participation in the program. Reimbursement claims for ESL-Citizenship are only for expenses incurred in instructing students who have met the following requirements: (1) Evidence is available to show that there has been a gain in skill levels for the instructional areas; (2) evidence is available to show the individual has completed training to take the INS test; (3) evidence is available to show the individual has completed the INS N-400 form and is able to answer questions about the information provided; (4) evidence is available to show the individual has successfully completed a practice test using items fi-om one of the following examinations: · CASAS, · ETS, · one third (1/3) of INS Practice Questions; and (5) ESL-Citizenship students must also attend a minimum of 12 hours before their attendance is counted for HHU reimbursement. H. The applicant will participate and assist CDE in data gathering and assessment. As Authorized Agent, the undersigned assures that as a condition of receiving federal Adult Education funds, the agency will offer instruction in accordance with the above provisions. Lack of adherence to these program requirements may affect the level of reimbursement of program costs. (~cV. 2-96) 8 17 Ao CALIFORNIA DEPARTMENT OF EDUCATION Adult Education, P.L. 100-297, Section 3211326 FISCAL YEAR 1997-98 DEBARMENT: Executive Order 12549, Debarment and Suspension, 34 CFR Part 85, Section 85.510. (Lower Tier) (1) The recipient agency certifies, that in its operation of an Adult Education program, neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency. (2) Where the recipient agency is unable to certify to any of the statements in this certification, such agency shall attach an explanation to this proposal. Bo LOBBYING: As required by Section 1352 Title 31 of the US Code, and implemented at 34 CFR Part 82, for persons entering into a grant or cooperative agreement over $100,000 as defined at 34 CFR Part 82 Sections 82.105 and 82.110, the recipient agency certifies that no Federal appropriated funds have been paid, or will be paid, by or on behalf of the recipient agency, to any person for influencing or attempting to influence an officer or employee of any agency, a member, an officer of employee of Congress in connection with the making of any Federal grant, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment or modification of any Federal grant or cooperative agreement. DRUG-FREE WORKPLACF: As required by the State Drug-Free Workplace Act of 1990 (Government Code Section 8350 et. seq.) and the Federal Drug-Free Workplace Act of 1988, and implemented at 34 CFR Part 85, Subpart F, for grantees, as defined at 34 CFR Part 85, Sections 85.605 and 85.610, the recipient agency certifies that it will continue to provide a drug-free workplace. Terms and conditions of Debarment, Lobbying and Drug Free Workplace are specified in the enclosed "Certifications Regarding Lobbying; Debarment, Suspension and Other Responsibility Matters; and Drug-Free Workplace Requirements." The Authorized Agent, in signing this document, certifies that he/she has read this Certification and is in compliance with all terms and conditions required for certification. 9 18 Revised OMB A-133 Audit Requirements Applicable to Adult Education Grants Effective for audit periods beginning July 1, 1996, thresholds for required audits of agencies receiving federal funds have changed significantly. Although additional revisions, clarifications and implementing regulations are expected, OMB A-133, basic provisions are now effective. The following guidance is provided to agencies receiving Adult Education grants administered by the California Department of Education. The California Department of Education (CDE) is required under the Single Audit Act Amendments of 1996 (P.L. 104-156) to ensure all agencies receiving federal funds meet the requirements of the Act. Private nonprofit entities come under requirements of Office of Management and Budget (OMB) Circular A-133, "Audits of Institutions of Higher Education and other Nonprofit Institutions." Specific audit requirements include: If the total combined federal awards expended is $300,000 or more annually, the entity shall have an audit conducted in accordance with OMB A-133. If the total combined federal awards expended is $100,000 or more, but less than $300,000, the entity shall have a Financial Statement Audit conducted in accordance with Government Auditing Standards (GAS). Entities with less than $100,000 in federal awards expended are exempt from audit requirements. However, auditable records must be maintained in a central location for the statutory record retention period, five years. These records must be made available upon request to representatives of CDE or other governmental agencies for on-site monitoring, reviews and audits. AUDIT REQUIREMENTS SPECIFIC TO CALIFORNIA ADULT EDUCATION GRANTS The California Department of Education requires all audits that are required by OMB A-t33 be conducted ANNUALLY, in accordance with each entity's fiscal cycle. Audit reports required bv OMB A-133 shall be submitted to CDE within SIX MONTHS after the end of the audited oeriod. 3. Grant Specific audits are not authorized in programs administered by Adult Education. Auditable records must be maintained in a central location for the statutory record retention period, five years. These records must be made available when requested to representatives of CDE or other governmental agencies for on-site monitoring, reviews, and audits. If you have questions regarding implementation of these requirements, please contact John Roman in the Adult Education Unit at (916) 323-5047. t997-98 Application Special Provisions 13 ONGOING GRANT AGENCY NAME: Rancho Cucamonga Public Library CDSICOUNTY/VENDOR CODE 6_3__6_Q_3_6~ SECTION 1. ONGOING GRANT LOCAL ONGOING GRANT:A $3,500 base grant is provided so that your agency may conduct staff development, program assessment and networking. In the spaces provided, explain how you will use the ongoing grant and indicate the estimated expenditure for each category. Attach an additional page if necessary. Part 1. Staff Develonment: (for example) 1. Best Practices Program. 2. Develop and implement a professional development plan. 3. Provide leadership and curriculum/instructional skills training including model standards and participate in teacher training workshops. 4. Provide training to address the four domains. Staff Development ($3,000) 1. The Rancho Cucamonga Public Library Literacy Staff will attend off site training and conferences for professional development. Agencies that provide training may include: the SCLLN Annual Conference; Literacy Volunteers of America Conference; Laubach International Conferences and workshops; OTAN training; and workshops offered by our local Staff Development Institute site. 2. The remaining money will provide inservice instructional skills training for staff and volunteers. $ 3,000 ] 14 ONGOING GRANT AGENCY NAME: Rancho Cucamon_ea Public Library CDS/COUNTYNENDOR CODE_3_6_Q__3_6~ SECTION 1. ONGOING GRANT Part 2. Proaram Assessment: Describe how your agency will evaluate outcomes to determine student program success. A method used to determine a student's success in the program is the California adult Leaner Progress Evaluation Process (CALPEP), a subjective evaluation of student goals and progress designed by the Educational Testing Service. This report is completed by the student~tutor team every six months. For program assessment a report is completed on a .q~. a.rterly basis that gives information on volunteer tutor and adult learner statistics such as' how man tutor' · y S were trained; how many students received instruction during the quarter; and how many students left the program and why, to name a few. The staff review this report to analyze the success of the program using these objective statistics and the subjective CALPEP. The literacy program is constantly assssing its goals and needs. The three office staff members share ideas and concerns for program improvement and additional training needs· Staff is offered many opportunities to attend trannngs through Staff Development Institute, Laubach Literac~ Action, OTAN, etc. Volunteer tutors are offered several inservices trainings a year to supplement their tutoring skills. The program also provides a monthly newsletter with at least two aritcles giving instrnctional tips and ideas. 15 21 ONGOING GRANT AGENCY NAME: Rancho Cucamonga Public Libra~ CDS/COUNTY/VENDOR CODE: 36 O 362 SECTION 1. ONGOING GRANT Part 3. Networkinq: Describe your effort to coordinate the reduction of duplication to ensure student success. Networking may include but not be limited to collaboration in One-Stop Centers, Joint-powers, etc. Networking will include joining literacy groups and attending monthly or bimonthly meetings and participating on OTAN online. One group that the literacy program has participated in is the Southern California Library Literacy Network (SCLLN). This is a dynamic network of more than 45 member libraries' literacy programs and meets on a bimonthly basis. SCLLN as a group develops publicity, training, promotional material and outreach opportunities. There is also an open forum time where we can learn what other local programs are offering in order to collaborate and avoid duplication of services. Training opportunities are also provided. I$ 500.00 I TOTAL $3,500.00 16 29' HISTORICAL BACKGROUND AND CURRENT ACTIVITIES AGENCY NAME: Rancho (~ucamon_~a Public Library_ CDS/COUNTY/VENDOR CODE~ Pa~t 1. Provide a historical background and current program activities and services in the geographic area served and proposed to be served. Describe your experiences in providing literacy instruction, Attach an additional page if necessa~j. In 1995 the Rancho Cucamonga Pubhc Library began offering free one-to-one basic reading and writing instruction for adults. The literacy program trains volunteers to work with adults and individualize the lessons to address the student's needs and goals. Because we offer free, individualized instruction, the literacy program provides a service that other federal, state and local programs cannot. A context-based, learner centered approach to tutoring is emphasized. Life skills that can be immediately applied to their jobs and family life keep them excited about learning. Supplemental funds will offer staff development and networking. Since funding options for the literacy program have diminished this funding will offer training and development opportunities that otherwise may not be provided. 17 23 HISTORICAL BACKGROUND AND CURRENT ACTIVITIES AGENCY NAME: Rancho CucamonQa Public Library CDSICOUNTY/VENDOR CODE 3.~.~___~ Describe how your program is governed and the qualifications of your teachers. Please check one of the following areas (attach an additional page if necessary): [] School Board ~'~ Board of Trustees [] Other The Rancho Cucamonga Public Library is governed by the Library Board of Trustees. The program is managed by the Literacy Coordinator who is supervised by the l~ihrary Manager. The "teachers" in the literacy program are volunteers who participate in a Tutor Orientation and a Tutor Training Workshop that totals fourteen hours of formal training. The only educational qualification needed is the volunteer must be a High School Graduate and complete the required training. During the Tutor Training concepts such as: the adult learning theory, language experience approach, phonics, word patterns, sight words, learning styles lesson planning, and comprehension are presented. Tutor Trainees learn these instructional methods and concepts and then meet on a one-to-one basis with an adult learner. 18 CURRENT AND PROJECTED PROGRAM GOALS AGENCY NAME: Rancho Cucamonaa Public Library CDSICOUNTY/VENDOR CODE SECTION 2 Part 3. Goals: In preparing your goal statements for the one-year period of the grant, describe your ongoing program and how the supplemental funding will be used. Keep in mind that the following four goals were identified and integrated into the California State Plan for Adult Education: (1) increase access to users; (2) improve accountability; (3) improve quality and responsiveness; and (4) improve planning and coordination. Attach an additional page if necessary. 1) Increase access to users: With additional training and staff development the literacy program staff and volunteer tutors will improve the quality of services offered to the adult learners. By learning new methods to teach adult learners, the curriculum wiJl be expanded. Additionally, training and outreach may take place at other sites, such as the Southern California Housing Development Corporation, where adult learners will be recrnited. 2) Improve accountability: The literacy program staff, by attending additional training, will improve accountability by seeing new ways to develop standards for learners and track learner progress. 3) Improve quality and responsiveness: Currently, adult learners wait approximately three months for a trained tutor. With supplemental funding, more volunteer trainings can be offered which would improve the responsiveness of the program. Students will spend less time waiting for a tutor. As stated previously, the library is the only program that offers free, one-to-one instruction. 4) Improve planning and coordination: O~r agency, through OTAN online, has a lot of communication with other literacy services providers and other agencies that serve the needs of adult learners. Also, by collaborating with the Southern California Library Literacy Network (SCLLN) at bimonthly meetings and through the "roundtable" location on ©TAN, the staff has sig-ificant contact with fellow library literacy providers. The funding will provide for staff training which will improve the planning and coordination of the program. With the training of learnl,g concepts and techniques the staff can he more informed and offer better services. 19 25 PRIMARY ROLES FOR ADULTS AGENCY NAME: Rancho Cucamonea Public Library CDS/COUNTY/VENDOR CODE~ 362 E_~_~ON 2 Part 4. Describe how the four primary roles for adults support your application. The four primary roles for adults are: (1) Productive Citizen; (2) Productive Worker; (3) Effective Parent and Family Member; and (4) Lifelong Learner. Provide sufficient information to demonstrate clearly your program with respect to the four goals. Attach an additional page if necessary. The Rancho Cucamouga literacy program offers one-to-one instruction by volunteer tutors. The tutors are trained to plan lessons around the life skills needed by the learner. Instruction is often based on job and/or family related material. 1) Productive Citizen: During election years, workshops are given on voting skills and Easy Reader Voter Guides are available for students. Tutors are encouraged to present local issues which concern their learners in a nonpartisan manor. Tips to do this are circulated to the volunteers. The program also offeres periodic workshops offered by the San Barnardino County Registrars office on registering to vote and understanding community issues. Example: A learner who had been in the literacy program for more than two years decided to vote for the first time after being encouraged by his tutor and program staff, with the help of the literacy staff, he filled out the registration form. He then reviewed the Easy Reader Voter's Guide and discussed the issues with a staff member. He proudly wore the "I Voted" sticker for the first time at the age of fifty-five. 2) Productive Worker: Many students come to the program because they need a job or want to be more productive in their present job. Lessons can be based on anything the learner needs to know. Example: A student had been reprimaned by his supervisor for using the 411 information number too much. He unknowingly caused the business telephone bill to be quite high with extra charges. His tutor planned lessons aroung using the phone book, how it is organized how to look up numbers, etc., and redx~ced the information charges by $45 the next month. 3) Effective Parent and Family Member: The literacy program offers a Family Literacy component to eligible students in the program. Parents are offered bimonthly workshops on topics such as: parenting skills, nutrition, discipline, and reading to the children. Students who participate have commented that with these workshops they feel they are more effective parents. 4) Lifelong Learning: The literacy program staff encourages studnets to value lifelong learning through a strong context based curriculum. By improving their skills in this program they can see the limidess opportunities they have to learn. Students are shown that learning can be a journey and the type of one-to-one instruction that is offered often shows the learner that even "teachers" don't know everything. Therefore, we all learn something every day. 20 26 SUB-CONTRACT INFORMATION AGENCY NAME: Rancho Cucamon_~a Public Library CDSlCOUNTY/VENDOR CODE 36 O 362 SECTION 2 Part 5. Sub on--ed S~: If you sub-contract for program services to be offered by another agency, identify the agency, the type of service provided, the term of the sub-contract, and the estimated amount that will be paid from this grant. NOTE: All for profit sub-contractors must be part of a consortium. INSTRUCTIONAL SERVICES MUST BE PROVIDED BY THE APPLICANT. Attach an additional page if necessary. AQencv TVDe of Service Term of Contract Amount The literacy program plans to have a contract with Evelyn Renner, Literacy Consultant, but are unsure, at this time what the te~,,s of the contract ~ be. Evelyn Renner and Assoc. Workshops & Classes Unknown 21 EFFECTIVENESS AND NONDUPLICATION OF SERVICES AGENCY NAME: Rancho Cucamonqa Public Library Part 6. Describe in detail: (1) Your past effectiveness in providing services, especially with respect to recruitment and retention of educationally disadvantaged adults and the learning gains demonstrated by such adults as verified in a documented assessment process (attach an additional page if necessary); CDS/COUN'rY/VENDOR CODE 3_~LQ,~~ Efforts in recruitment have been done with flyers, ads on local cable public access channels, referrals from other agencies and word of mouth. Because the services we offer are individualized, the literacy program consistently maintains a student waiting The staff tries to have individual contact with each ]earner to make sure the tutor/learner match is successfi~l and that the learner is comfortable. The program also offers support services such as learner meetings and inservice workshops. With these efforts we hope to retain learners after they are enrolled. The library literacy program was originally fimded by the california State Library. The grant was intended to fund a program for native English speakers, and although not all of the learners fit this description, the majority of the students served meet this profile. The literacy program uses the CASAS Life Skills assessment to dete,,ine the needs of the student. The learner is reassessed after six to twelve months of instruction to dete~i~ine learning gains. The program also uses the California Adult Learner Progress Evaluation Process, a subjective fo~',, used to measure learners' perception of progress and attainment of goals. This form is updated every six months. 22 28 EFFECTIVENESS AND NONDUPLICATION OF SERVICES AGENCY NAME:. Rancho Cucarnon_aa Public Library CDS/COUNTY/VENDOR CODE SECTION 2 (2) Your services or activities made available to adults under other federal, state and local programs, and your commitment to serving individuals in the community that are most in need of literacy service (attach an additional page if necessary); and The Rancho Cucamonga literacy program works with local adult education programs to make sure adults are directed to the a ' ppropnate type of instruction that best suits the student's needs. The literacy program periodically visists low income housing projects, family shelters, and local Head Start facilities to recruit the participants of these programs. The program defines the students "most in need" of literacy services as "English speaking adults who need to improve their basic reading and writing 23 29 EFFECTIVENESS AND NONDUPLICATION OF SERVICES AGENCY NAME: Rancho Cucamonga Public Library CDSICOUNTY/VENDOR CODE ___3..6__Q 362 SECTION 2 (3) How the proposed program provides guidance and supportive services while not duplicating programs, services, or activities made available to adults under other federal, state, and local programs. Attach an additional page if necessary. While there is no formal guidance program in place, volunteer tutors and staff provide g~dance and referrals whenever needed. In the past staff has contacted and made referrals to the Inland Valley Mediation Board, San Bernardlno County Health, Foothill Family Shelter, legal aide, and food banks for learners in need. Our agency does not trade resources with other agencies but we do refer and have received referrals from several of the above agencies. 24 COORDINATION AND COOPERATION WITH OTHER SERVICES AGENCY NAME: Rancho Cucamon~a Public Library ~ECTION 2 Part 7. Describe in detail: (1) The degree to which your program coordinates and utilizes other literacy and social services available in the community (attach an additional page if necessary), and CDSICOUNTYNENDORCODE6.~.,?L~ As stated previously, the literacy program has referred adult learners to other literacy and social service agencies such as: Inland Valley Mediation Board, Foothill Family Shelter, Chaffey Community College, Chaffey Adnlt School, the San Bernardino County Depa~t.~ent of Public Health and other county wide literacy sites. We have also contacted staff fi~om social service programs to recruit speakers for workshops or presentations for the learners. 25 31 AGENCY NAME: SECTION 2 COORDINATION AND COOPERATION WITH OTHER SERVICES Rancho Cucamonga Public Librar~ CDS/COUNTY/VENDOR CODE 6~ (2) Cooperative agreements, including arrangements with business and industry and volunteer literacy organizations to deliver services to adults. Attach an additional page if necessary. The Rancho Cucamonga Public l.ihrary has formed a partnership with the Upland Public Library to coordinate literacy services across the west end of the Inland Valley. With this collaboration the libraries maintain separate sites and separate budgets but are able to share resources such as: training, staff collaboration, and recognition events. The literacy program belongs to the Southern California l.lhrary Literacy Network. A network of more than forty-five libraries which collaborate to implement awareness and recruitment campaigns beyond the scope of what individual programs can do. 26 32 ADULT BASIC EDUCATION (ABE) AGENCY NAME: Rancho Cucamonga Public Library CDSICOUNTY/VENDOR CODE: SECTION 3 - SECTION 321 ADULT BASIC EDUCATION Part 1. Proaram Services: Describe the Adult Basic Education competency based program including how the Model Program Standards forAdult Basic Education published in 1996 are integrated and the supplemental services to be provided by the grant breakdown, Include program activities and the number of assigned teachers and aides. Please explain the following in three separate sections (attach an additional page if necessary): (a) Ongoing Program Services; (b) Funding source(s) for ongoing program; and © Supplemental Program Services. A) Ongoing Program Services: The Rancho Cucamonga Public l~ihrary literacy program will offer basic reading and writing instruction. One-to-one tutoring will be provided by trained volunteers. Without supplemental fimding provided, the program would still provide these services but the program would suffer because there would be little funding for networking, conferences, and staff development. B) Fun~ling source(s) for ongoing program: Cu~'rent funding sources include: the Rancho Cucamonga Public Library, California State Library, and the Friends of the Rancho Cucamonga Public Library. C) Supplemental Program Services: Supplemental funds will provide for additional training opportunities for salaried staff and volunteer tutors and networking opportunities. Currently there are three staff members that would participate and approximately 25 volunteer tutors. Curriculum would include trainings offered by: Litracy Volunteers of America, Laubach Literacy Action, California Literacy, Inc., and SCLLN. A small portion of resources ~rom the above funding sources may be used. 27 33 AGENCY NAME: ADULT BASIC EDUCATION (ABE) Rancho Cucamonga Public Library CDSlCOUNTY/VENDOR CODE: ~ 362 SECTION 3 - SECTION 321 ADULT BASIC EDUCATION Part 2. Delivery Method: In three separate paragraphs, describe how the (a) ongoing program services; (b) supplemental instructional services; and (D other program services will be delivered. Attach an additional page if necessary. A) One-to-one instruction for adults is provided on an ongoing basis by volunteer tutors. Volunteer tutors are trained bimonthly and are matched with adult learners. The learner/tutor team then meets approximately twice a week for 2-4 hours of instruction. Instruction is based on the learners needs and goals. Tutors are instrncted to teach using the learner's dominate learning style but also to include as many learning modalities as possible. Tutors use a variety of material which may include: workbook series, computer instruction, [fie skills' materials, and audio tapes. B) Supplemental instructional services include adult learner support meetings and workshops offered for adult learners such as writing workshops and Family Literacy Services for eligible students and their families. C) Currently there are no plans to provide other services although child care is always a need and options are being explored. 28 34 ADULT BASIC EDUCATION (ABE) AGENCY NAME: RaDcho Cucamon_~a Public Libra~ CDS/COUNTY/VENDOR CODE: ~ SECTION 3 - SECTION 321 ADULT BASIC EDUCATION Part 3. Evaluation: Describe the performance evaluation data that will be used to measure student success and outcomes in the regular and supplemental program. Attach an additional page if necessa~. The methods used for student evaluation are: the California Adult Learner Progress Evaluation Process (CALPEP), a subjective evaluation form designed by the Educational Testing Service to assess student goals and progress attained; the CASAS Life Skills Assessment which is administered every 6-12 months; and other info~.~al evaluation done by staff and volunteers by contacting students personally and asking them to assess the program and how it meets their needs. 29 CITY OF RANCHO CUCAMONGA STAFF REPORT DATE: August 7, 1997 TO: President and Members of the Library Board of Trustees Jack Lam, AICP, City Manager FROM: Deborah Kaye Clark, Library Manager SUBJECT: BUDGET REPORT FOR JULY RECOMMENDATION No recommendation. For information only. BACKGROUND/ANALYSIS Schedule A, titled "Library Expenditures 1997/98" is an accounting of all funds expended so far this fiscal year, showing 11% of library funds expended or encumbered at 8% into the fiscal year. Also included are the expenditure figures for Literacy funds and Redevelopment funds. Schedule B, titled Revenue Report July 1997 will be available at the meeting. Schedule C, titled "Balance Sheet July FY 1997/98" will be available at the meeting. ectfully submitted, Deborah ~aye~ Library Manager 36 LIBRARY EXPENDITURES JUL TOTALS SPENT PER FUNDS % % OF t 997198 CATEGORY REMAINING SPENT YEAR PERSONNEL 1100 REGULAR SALARIES 1200 OVERTIME SALARIES 1300 PART TIME SALARIES 1900 FRINGE BENEFITS TOTAL PERSONNEL OPERATIONS 3100 TRAVEL & MEETINGS California Library Conference Corwin workshops Karatsu-workshops Meeting Supplies Clark-meetings ILS Workshops Telethon Kickoff CLA Legislative Day 3300 MILEAGE Auto Allowance Reimbursement Garcia Pages Hood Corwin Tobin 3900 MAINTENANCE/OPER Visa Cash Receipts Printing/Postage Printing Postage Office Supplies Cataloging Supplies Farrs Photo House 8 Ave. graphics Office Depot Laminating supplies Letterhead Miscellaneous Petty Cash Computer supplies 8% $413,890 $30,099 $30,099 $30,099 $383,791 7% $0 $0 $0 $0 $0 ERR $236,890 $15,836 $15,836 $15,836 $221,054 7% $187,330 $15,611 $15,611 $15,611 $171,719 8% $838,110 $61,546 $61,546 $61,546 $776,564 7% $4,000 $3,800 $3,000 $800 $139,300 $3,000 $18,000 $0 $o $o $30 $30 $o $o $o $o $250 $250 $20 $20 $o $o $o $12 $12 $30 $3,970 $282 $3,518 7% $250 $2,750 8% $32 $768 4% $80,062 $89,238 36% $0 $0 $0 $3,000 O% $o $0 $6,263 $11,737 35% $0 $o $o $o $6,000 $6,000 $o $o $246 $246 $0 $0 37 Stationary Federal Express Board Supplies $17 Special Program Supplies $5,000 Children's Supplies $12 Children's Programs - Friends Grandparents with Books Software Summer Reading Program (FR) $12 Creation of Affinity Card Literacy Projects Volunteer Supplies $782 Reference On-line Advertising/Promotions $0 National Library Week - Friends Foundation Board recruitment Telethon Affinity Card promotion Books/Materials $100,000 Bookstore rush $600 Childrens Books $17,635 Adult Books $15,000 Reference Books $421 Reference CD's Circulating Instructional CD's Large Pdnt Books - Friends Books on Tape - Friends $3,000 Video $4,186 CD's (music) $2,000 Literacy Magazines/Publications $10,000 $152 Training $500 Bindery $1,000 Collection Agency $1,800 3914 MAINTENANCE DEPT Encumbrances Janitorial Supplies Facility Maintenance supplies Sinclair Paint Familian Pipe Supply Mountain View Glass R&R Electric Trash Receptacle Owen Electric Graffiti Removal Supplies Water/Fire Service 3932 Equipment Maint/Deprec. 3933 Emergency Equip. Rental 3956 DUES $10,530 $4,260 $5,630 $0 $200 $440 $7,140 $380 $2,100 $3,000 $100 $586 $0 $0 $17 $12 $0 $0 $0 $12 $0 $0 $782 $0 $0 $0 $0 $0 $600 $17,635 $15,000 $421 $0 $0 $0 $3,000 $4,186 $2,000 $0 $152 $0 $0 $0 $0 $3,000 $100 $0 $0 $0 $0 $0 $586 $0 $0 $0 $0 $0 $805 $0 $42,841 $152 $0 $0 $0 $3,686 $3,000 $100 $0 $0 $0 $0 $0 $160 $4,195 $0 $57,159 $9,848 $500 $1,000 $1,800 $6,844 $1,260 $5,530 $0 $200 $440 $7,140 $380 $1,950 16% ERR 43% 2% 0% 0% 0% 35% 70% 2% 0% 0% 0% 0% 7% 38 American Library Assoc. MCLS Associate Membership California Library Assoc. Inland Library system 3960 GENERAL LIABILITY 6028 CONTRACT SERVICES Offic Equip/Maintenance Xerox Fund Book Processing & OCLC OCLC Landscape Maintenance S.B. County Technology Maintenance Telephone Maintenance Computer Tech Services 6036 CONTRACT SERVICES Encumbrances Janitorial Services Security Service Elevator Service HVAC Electrical Glass replacement Locksmith Plumbing Pest Control Fire/Life Safety Structural/Roof 8019 TELEPHONE 989-8277 (Rotary line) 181-1185 (T1 line) 948-9900 980-0871 (EMS & Security) 980-4361 (Elevator) 987-3271 (Irrigation Sprink.) 989-6904 (Public Fax) MCI Credit card line installation 8021 WATER UTILITIES Inside Use Landscaping 8022 ELECTRIC UTILITIES TOTAL LIBRARY BUDGET $45O $0 $0 $450 $150 $150 $150 $150 $0 $0 $0 $0 $0 $1,500 $0 $0 $1,500 O% 100% ERR O% $4,620 $385 $385 $385 $4,236 8% $173,380 $4,2OO $3,676 $20,000 $10,236 $5,000 $7,150 $100,000 $3,0O0 $3,000 $2,848 $31,030 $52,430 $16,000 $3,360 $6,160 $3,500 $14,500 $4,160 $2,000 $0 $1,500 $2,000 $670 $1,000 $670 $2,910 $1,000 $15,000 $4,000 $3,676 $10,236 $0 $0 $0 $2,848 $0 $0 $0 $0 $3,500 $0 $0 $0 $1,500 $0 $1,000 $0 $1,000 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $201,447 $16,760 $3,676 $10,236 $0 $0 $0 $2,848 $0 $7,000 $0 $3,500 $0 $0 $0 $1,500 $0 $1,000 $0 $1,000 $0 $0 $0 $139,901 $156,620 $524 $9,764 $5,000 $7,150 $100,000 $3,000 $152 $31,030 $48,430 $16,000 $3,360 $2,660 $14,500 $4,160 $2,000 ($1,500) $2,000 ($330) $670 $1,910 $15,000 $4,000 $50,000 $1,164,889 $60,000 $1,304,790 $201,447 10% 88% 51% O% O% O% O% 95% O% 13% 0% 0% 57% 0% 0% 0% ERR O% 149% 0% 34% 0% O% 0% 11% 39 LITERACY EXPENDITURES JUL 1997198 CITY VERSION PERSONNEL 1100 REGULAR SALARIES $22,200 $1,762 $1,762 1900 FRINGE BENEFITS $8,214 $685 $685 TOTAL PERSONNEL $30,414 $2,446 $2,446 OPERATIONS 3100 TRAVEL & MEETINGS $1,130 $21 3300 MILEAGE $675 $38 $38 3900 MAINTENANCE/OPER $7,620 Printing/Postage $2,520 Printing $0 Postage $0 Office Supplies $2,700 $119 $119 Instructional Materials $2,400 $0 5910 LIBRARY OVERHEAD $7,670 $639 $639 6028 CONTRACT SERVICES $49,176 Literacy Coordinator $44,925 $3,786 $3,786 Tutor Training $4,250 $0 8019 TELEPHONE $400 TOTAL LITERACY BUDGET $97,084 $9,474 TOTALS SPENT PE FUNDS % % OF CATEGOR REMAININ SPENTYEAR 8% $1,762 $20,438 8% $685 $7,530 8% $2,446 $27,968 8% $21 $1,109 2% $38 $637 6% $119 $7,501 2% $0 $2,520 0% $t19 $2,581 4% $0 $2,400 0% $639 $7,031 8% $3,786 $45,389 8% $3,786 $41,139 8% $0 $4,25O O% $0 $0 $400 0% $9,474 $7,049 $90,035 7% EDUCATION ACT $3,600 ERR ERR 40 REDEVELOPMENT EXPENDITURES FY 1997~98 TOTALS JUL SPENT Materials $50,000 Books $0 Standing Order for Ref. $2,193 $2,193 Rental Books $12,810 $12,810 Books on Tape $0 LAN Software $1,350 $1,350 Music CD's $0 Educational CD's $0 Magazine Collection $3,843 $3,843 Sub Total $20,196 Furnishings/misc. $50,000 Tech Center $0 Shelving Childrens $0 Shelving Adult (Estimate) $0 Video Recorder $350 $350 Sub Total $350 TOTALS $100,000 $20,546 FUNDS % % OF REMAINING SPENT YEAR 8% $29,804 40% $49,65O 1% $79,454 21% 4! CITY OF RANCHO CUCAMONGA - STAFF REPORT DATE: August 7, 1997 TO: President and members of the Board of Library Trustees Jack Lam, AICP, City Manager FROM: Deborah Kaye Clark, Library Manager SUBJECT: APPROVAL TO CONTRACT WITH UNIOUE MANAGEMENT SERVICES. INC. FOR COLLECTION SERVICES. RECOMMENDATION Approve staff's recommendation to contract with Unique Management for collection services. BACKGROUND/ANALYSIS With Board approval, the Rancho Cucamonga Public Library has just completed a 90 day free trial of the collection services offered by Unique Management, offered through the Dynix corporation. Staff has found that not only is the cost significantly lower, $4.95 per account as opposed to $7.95 from our former vendor, but significant stafftime is also saved by using a system that loads and connects directly to our computer system. Fiscal Impact: Cost to pumhase software package: $795. This package can be paid for through an outstanding credit currently existing with the Dynix corporation. The $795 will be recouped in savings earned through the lower cost per account with the first 265 accounts sent to collections. Based on the average use of collection agency in 1995/96, this will occur in approximately 6 months. fully submitted, Deborah Kaye CI~~'] I Library Manager xx,~J 42 CITY OF RANCHO CUCAMONGA STAFF REPORT DATE: August 7, 1997 TO: President and Members of the Library Board Jack Lam, A1CP, City Manager FROM: Deborah Kaye Clark, Library Manager SUBJECT: INTERNET ACCESS POLICY RECOMMENDATION: Approve the attached Intemet Access Policy after discussion. BACKGROUND/ANALYSIS: The following points are recommended for the Internet access policy: 1) All users will be required to register for the service. 2) Adults 18 and over will be logged into a non-filtered terminal unless they request filtering themselves. 3) Parental choice will determine whether youngsters 13 to 17 will be logged into a filtered or unfiltered terminal. Non filtered access will require a parent permission slip. (Parent verification will be required by a phone call to the office or home.) 4) Registration for children 12 years and under will only be allowed when a parent accompanies them to register for the service. This will allow us to verify the parents ID on the spot. 5) Free Internet access for youngsters 12 years and younger will be available in the Children's Room, but will be limited to a special children's site only. FISCAL IMPACT: ~nYaegg~.Ter ar~~~mediate fiscal impact beyond the initial cost of filtering so fiware. ly submitted, /D~/~ 43 CITY OF RANCHO CUCAMONGA DATE: TO: FROM: SUBJECT: July 16, 1997 Deborah Clark, Library Manager Robert Karatsu, Principal Librarian Public Access Internet Policy PUBLIC ACCESS INTERNET POLICY PURPOSE The profusion of useful information available over the Internet continues to grow and all projections envision the Internet as a major source for providing information content in the future. The Rancho Cucamonga Public Library can better serve community informational needs by providing access to the Internet for our patrons. The purpose of this policy is to outline guidelines for use of the Internet when accessed through services provided by the Rancho Cucamonga Public Library. GUIDELINES 1). Use of public access Internet is strictly on a "first-come, first-served" basis. 2). Parents, and not the library, have the responsibility to supervise and guide the use of the Internet by their children. 3). The Internet consists of resources outside of the Rancho Cucamonga Public Library. Some material may not be completely accurate, complete or current. Some material may be considered offensive. The Rancho Cucamonga Public Library has no control over the material on the Internet other than what it has directly posted via its own home page. The Rancho Cucamonga Public Library cannot assure the validity of all information, nor can it protect the public from offensive material. The Rancho Cucamonga Public Library cannot assure access to all resources at any given time as they may be busy, available only to authorized persons, or may no longer be available. 4), A "filtering" program may be installed on all public access Internet terminals for use under the following age guidelines: 44 a). Adults 18 and over will be logged into a non-filtered terminal unless they request filtering. b). Minors between the ages of 13 and 17 may use the Internet with a signed parental consent form. This form, to be signed by a parent or legal guardian, will give the parent or legal guardian the option of designating whether their child may use a filtered or non- filtered Internet terminal. Parental consent forms will be verified by staff c). Children under 12 will be allowed to access the Internet in the Technology Center only when accompanied by a parent or legal guardian. Children will have access to the Internet in the Children's Room. This terminal will be permanently locked into "Yahooligans." This terminal will have a predetermined time limit on it. s). Library staffcannot provide detailed help or individual instruction on the use of the Intel-net or any Web Sites the patron may be using or interested in accessing. However, staffwill make every effor to assist users with the Internet, and may also refer users to Library material which may be helpful. 6). The Rancho Cucamonga Public Library will provide access to the World Wide Web but does not provide patrons with access to any other services including, but not limited to: e-mail, telnet, newsgroups, FTP (file transfer protocol), Archie, Gopher, Chat Rooms or IRC. 7). The Rancho Cucamonga Public Library is not liable for costs incurred through patron use of fee-based services. 8). Downloading of any files may only be done to the a: drive. 9). Files may be printed from the Internet at a cost designated by the Library. 10). It is not appropriate to use Internet privileges to interfere with or disrupt other users, services or equipment. Disruptions included, but are not limited to, distribution of unsolicited advertising, harassment, propagation of computer viruses, or use of the network to make unauthorized entry to any other machine. Patrons will not use the Internet for any illegal activity, or place any text, data, graphics, images, messages, communications, files or other material related to any illegal activity on the Internet. 11). The Rancho Cucamonga Public Library may suspend or terminate Internet privileges if the Library reasonably believes that any user has violated these policy guidelines. The Rancho Cucamonga Public Library will review these matters on a case-by-case basis. Consent Form for Internet Access by Minors I have read, and understand, Rancho Cucamonga Public Library's Public Access Internet Policy, and agree to fully comply with it. By signing this consent form, I understand that any violation of the Public Access Intemet Policy may result in the possible loss of my child's privileges to use the Library's computers. As stated in the Public Access Internet Policy, I am aware that the Internet consists of resources outside of the Rancho Cucamonga Public Library. Some material may not be completely accurate, complete, or current. Some material may be considered offensive. Since the Rancho Cucamonga Public Library has no control over the material on the Internet other than what resides on the Library's home page (http://www.rcpl.lib.ca.us), the Library cannot assure the validity of all information, nor can the Library protect the public from offensive material. I am also aware that should I request that my child be allowed only filtered access to the Internet, these filtering programs may not be totally effective. Parents are also encouraged to read "Child Safety on the Information Highway" by Lawrence Magid, Computer Columnist for the Los Angeles Times, (http://www.isa.net/empower/ child.html. A copy of this document may be requested at the Technology Center at no charge.) After reading the Rancho Cucamonga Public Library's Public Access Internet Policy, I agree to let my child, , use the Internet at the Rancho Cucamonga Public Library. O Filtered O Non Filtered access to the Internet will be given.) (check one. If nothing is checked, non filtered Parent's Name: Phone: Parent's Signature: Date: 46 CITY OF RANCHO CUCAMONGA MEMORANDUM DATE: TO: FROM: SUBJECT: August 1, 1997 President and Members of the Library Board of Trustees Deborah Kaye Clark, Library Manager Additional information for Library Board Agenda Item #C3 Please include these informational pages with your agenda packet. They contain background information on Unique Management Services, Inc., the proposed provider for collection services. Our apologies for not including them in the original packet. UNIQUE MANAGEMENT SERVICES, INC. 330 East Court Avenue Jeffersonville, Indiana 47130 (812) 285-0886 Fax (812) 285-0895 HISTORY OF COMPANY AND REFERENCES Unique Management Consultants was formed in 1988 by Charlie Gary. Charlie and his staff have years of library collection experience and understand that libraries are unique and need a recovery service designed just for them. In the early part of 1994, Unique Management Services was formed to focus entirely on recovery services just for libraries. We developed a computer system designed with the latest technology and techniques for recovering materials for libraries. Also, we formed strategic alliances with DRA, Sirsi and Ameritech Library Services and are working with other library software vendors to automate the process for submitting accounts and reporting activity. Unique Management is now providing libraries a complete service designed just for them to deliver excellent results with the focus on maintaining patron goodwill, keeping the service budget neutral and using the latest technology so it is easy for library staff to use. Unique Management has library clients throughout the United States. The following are a sampling of our clients and they will verify that we understand the needs of libraries, deliver excellent results, provide superb customer service, and do what we say well do. Emily Morris-LaPorte County Public Library (LaPorte, IN) 219-362-6156 Mary Azeltine-Cedar Rapids Public Library (Cedar Rapids, IA) 319-398-5123 Sandy Hinds-Lapeer County Library (Lapeer, MI) 810-664-9521 Donna Knodel-Quincy Public Library (Quincy, IL) 217-223-1309 Glenice Peel-Steele Memorial Library (Elmira, NY) 607-733-9173 Steve Schermerhom-Stockton-San Joaquin County Library (Stockton, CA) 209-937-8416 Ginny Ray-Wichita Public Library (Wichita, KS) 316-262-0611 Norma Coleman-Vigo County Public Library (Term Haute, IN) 812-232-1113 Joanne Cosley-Crystal Lake Public Library (Crystal Lake, IL) 815-459-1687 Unique Management has many advantages over traditional collection agencies and letter writing services because of our specialization and use of the latest technology. Our no-risk trial allows us to prove we can deliver excellent results, maintain patron goodwill, minimize staff time required and keep the service budget neutral. We hope youll give us the chance to demonstrate that your library can benefit greatly from our service. UNIQUE MANAGEMENT SERVICES, INC. 330 East Court Ave., Jeffersonville, IN 47130 (812) 285-0886 Fax (812) 285-0895 THE UNIQUE PROCESS The following summarizes the process utilized by Unique Management Services (UMS) to recover overdue materials: INITIAL PLACEMENT UMS charges a fixed fee as low as $4.95 per patron processed regardless of the balance amount. Libraries like initial placement pricing because many patrons will clear their accounts during initial placement for a cost to the library of only our fixed fee as low as $4.95. There are no additional fees for patrons processed only in initial placement. With the following gentle process of letters and phone calls, libraries can expect from 50 to 75 percent of patrons to respond, which is very good. i. The first letter is sent out immediately when a patron account is turned over. 2. UMS waits three weeks to allow the patron plenty of time to respond. If after three weeks the patron still has not responded, the second letter is sent. 3. If the patron responds after either the first or second letter and there is still a remaining balance, UMS will automatically send the remaining balance letter to encourage the patron to contact the library and pay their fines and/or return additional materials to clear their account. 4. Ifa patron has a remaining overdue balance 14 days after the last letter was sent, UMS will begin making phone calls to encourage the patron to clear their account. 5. Phone calls are made in the evenings, Monday through Thursday from 6:00 to 9:00 p.m. and on Saturday from 10:00 a.m. to 3:00 p.m. your time. UMS will make at least two phone attempts. Ifa patron is not home in the evening, callers will usually set the next call for Saturday so calls are made at different times. All UMS calls are made by live people who are well trained to make professional calls. UMS has found that phone calls improve results from 15 to 30 percent, so they are very important. See telephone script for call procedure. Guarantee: If at least our fixed fee is added to the patron balance and if patrons are submitted to UMS within 60 days overdue, UMS guarantees in writing to recover enough monies to pay UMS fees. In other words, UMS guarantees to keep the process budget neutral. SECONDARY PLACEMENT UlVlS offers secondary placement services to help recover materials from patrons who do not clear their account as a result of library recovery and/or initial placement efforts or have moved and the library does not have a correct address. 1. In secondary placement, UMS will do extensive skip tracing to find patrons who have moved. Corrected addresses are provided to the library each month. UMS utilizes five primary data bases to do skip tracing. Fees are generally incurred for each skip trace and considerable time is required by UMS staff to do it properly. 2. Once a correct address is obtained, a final notice letter is sent which states that the patron will be credit reported if they do not clear their account with the library. Fortunately, most people still care about their credit, and many respond. 3. If the final notice letter is returned with a new forwarding address, the final notice letter is resent to the corrected address. 4. If a patron has not cleared their account within 14 days after the final notice letter is sent, the patron is called. This is a courtesy call to explain to the patron that they are scheduled to be credit reported on a certain date and to please not let this happen. Most patrons thank UMS callers for calling. 5. If the patron responds partially by returning materials and/or making a payment but still has a remaining balance, the remaining balance letter is sent out immediately. This helps patrons understand that they still have an overdue balance and need to contact the library. 6. Several telephone calls will be made depending on the patron balance, what has been said earlier by the patron and response to date. 7. UMS waits approximately 30 days after the last contact before the patron is actually credit reported to give them plenty of time to respond. UMS credit reports to the largest credit reporting agencies in the United States; TransUnion, CBVEquifax and TRW. This way, no matter where the patron moves, this debt will show on their credit report until resolved. Fees and Guarantee: When patron accounts are processed in secondary placement, UMS incurs significant additional expense. Therefore, a contingency fee of 40 percent is charged on any materials and cash recovered. However, if the library meets the agreed upon conditions of adding on a certain fee and turns accounts over within a certain number of days, then UMS guarantees not to charge more than the actual cash recovered to keep the complete process budget neutral. Most UMS clients use secondary placement services because additional materials are returned to circulation and the cash recovered pays for the service fees. Nov-27-O! 09t25A P.02 DEBTCOLLECT SOFTWARE INTERFACE Ameritech Library 8en~ice~ Collection Agency Interface Product PUrpose: With increased budgeting pressures, many libraries are adopting a more business-oriented al~oreach with respect to sen, ices provided. Libraries are baglnning to recognize that an extensive backing of oven:lue and lost mateda! represents a financial liability, and a corresponding revenue opportunity if responsible oollecfion ca~ be accomplished. Ubrades are tuming to various forms of collection agencies ~at specialize in this type of service. Previously, compilation and communication of appropriate fine and overdue information to these agencies has been a difficult and time-consuming cleric, el effort. The collection agency interface streamlines this process, allowing many easily customizable user options that make the relationship with a coliecfion agency easy and efficient. Implementation of the Colleotlon Agency Interface should theoretically produce a payback of outstamllng owed revenues that would more than cover costs of the DescriutionlKev Features: Wotld1ow: Items ate overdue past the billing notice threshold. The libra~ establishes chteda to determine wfllch patrons and ffems to Include in the COlleCtion agency report. The repolt is transmitted to the collection agency whir.,h has previously established a relationship with the library. The collection agency pfocoeds with collections based upon report data. Fines and fees may be paid to the library directly or to the collection agency. Selection Criteria: The collection report criteria options include time past billing notice, agency, money owed, additional collection fees, patron typo, age threshold. Report Generation: Reports are profile driven, are stored for mcitlple transmissions, and maintain a history of dates when the reports are sent to the collection agency. Output Flexibility: The collection report is control record based so that any fields from the Patron or PURF files may be included. Outpot modes include paper, DO8 file, Network E-mail, FTP, and TFTP. Stat/st/cs: A statistical report tracks accounts whict~ re~.-e.~ent relationships between the collection agency and a given patron. New acc;ounts are counted. Existing accounts are updatod. Accounts are tracXed as they are resolved. The PURF file is updated with collection related blocks. Lost charges, overdue cha~s, and tees are compiled and ,.recked over a range of dates. Collected and waived fees are Amerite~t J~'b..-~/Se~vice~-p~t~t Profile Nov-2?-01 og:2BA Po03 Dependencies: ~ Requires release f ~l~Or higher to run. Minimal disk storage and prooe~sing impact. Hardware reconfigurmion should not be required. The collection agency interface repOrt outputs data in a simple, clear, ASCII format that has been accepted for uSe by our p~mary development partner, Unique Management. AS we expect vendors other than Unique to work with the interface, we expect that they will be able to use our report in the format provided. Included Patron and PURF data fields may be modified by the uSer_ If collection agency cannot uSe our output format, then negotiations will t)e needed with that agency to determine the cost/benef'd viability of a project to modify our software. We know of no current industry standard (ia. MARC, BISAC) that el:~lies to collection agency data. Platforms: HP, DG, Sequent, IBM, DEC, Unisys, Sequoia Pricin;l: ~..o. 1~ q!.r; accounts Annual Maintenance 1~-4 750 1,500 $-10 2,500 11-20 3,500 21+ 5,000 15% Notes: This product is developed fn parlnership with Unique Management, which is a nationwide COllection agency. There appear to be two primary models that collection agencies use to manage their relationship with libraries. This interface is designed generically to work with each. Model t: MatedalS and fees are returned to the library: In this model, the library generates a report of delinquent materials, using the interface, and sends this to the collection agency. The collection agency pursues the parties involved through legal means. When delinquent materials and borrowers are found. the materials are returned to the library and money is paid to the library with the library paylag fees to the collection agency. With this model, PURF file updates are handled normally es materials are returned. Unique management uses this model. Model 2: Materials and fees are returned to the collection agency: This model might I~e found at a county library where the collection agency may be another brench of county government. The library provides the collection repoA to the agency as in model 1, but materials and fees are relumed to the collection agency itself. In this case, the collection agency is responsible for sencling materials and whatever fees are due to Ihe library. In any case, PURF must be updated manually to fully resolve the transaction. We examined e possible automatic PURF update utility, but the variables proved beyond reasonable control or prediction. Ameritech Library Services--Product Profile Make Online Smut Off Limits at Library By CINDY MURRY the head librarian at the Central movie without theparents present. -' , ]' was walking - lthrough the e~tldren's read- ing section of the San Pedro branch of the Los Angeles Public Library and noticed three 8- to 10- year-olds whis- pering and gig- gling at o,ne of the library s computers. I looked at the screen to see what game they found so exciting and to my sur- prise, they were on an Internet chat line with some lewd chatters. I read a screan full of hard-core language describing various sexual acts in crude, graphic slang. The young hbrary patrons watched the screen and excitedly d~scussed it. I walked over to the children's librarian and asked if she was aware they were on the chat line with smutty chatters. She said she knew and there was nothing she could do about it. It was the policy of the central library.- Mtor visiting the library several more times, speak ng to staff locally and downtown, calling poli- ticians, computer companies, Iegal experts, a library commissioner and Library this is what I found out: The use of computers for smutty chat talk is very common. Hard- core pornography menus are easily stumbled upon by typing in com- mon children's words on' search prompts. Children also can access to Playboy magazine. Who decides what will be offered in the library? Whoever runs your local library. The Los Angeles library is run by a Board of Library Commissioners appointed by the mayor and approved by the City Council. According to Le~ Angeles City Librarian Susan Kent, the library policy set in 1995 states that the library does not support censoring of computer material in any way, and that it is the responsibility of parents to monitor their children's use of the computers. That sounds very reasonable in theory. But there is nothing reasonable about the reality that children are at the hbrary playing in smut on a regular · basis. Children often come to the library without their parents. In San Pedro, we have a commu- hity standard. Kids can't look at or buy a Playboy magaZme at the local corner market until they are-18. The local movie theater won't let underage kids into an R-rated The video store won't rent R-rated · videos to minors without parents' written permission. Are these standards censorship? Some call it sponsorship. Let s con- tinue to sponsor the basic standard we already have by inviting the library to rejoin the community. The library does not have to offer unrestricted pornography and smut. Some libraries require par- ents to give written permission for children to use adult material. Some libraries don't offer chat room access. Other 'libraries ~nstalled screening software. There ~s new software that, according to manufacturers' claims, uses direct access blocking to URL (name) and IP (number) Web site" addresses. For example, a search for "chicken breasts" would y e d recipes but block views of Miss July's breasts. Computers are exciting. Let's restore a little balance to this extreme situation. Go to your local library and see what's happeuing. If you don't like the situation, call your city council representatives and encourage them to change Cindy Murry is a registered nurse and mother o! ]ire. She has been a library volunteer !or 18 ~tears. The Los Angeles Public Library Replies SUSAN KENT CiO' librarian, Los An~les Ms. Murry's essay illustrates the complexities that public libraries all across the U.S. face regarding public access to the Internet in library facilities. Some people have made the assumption that the Intarnet is a source of moral corruption and that the pub- lic library is responsible for moni- toring the, Net to protect the community s children. W'hfle we understand the concerns that Some parents have with their children's use of the Internet, we should not forget that the public library serves everyone in the community. People use the library in myriad ways. Everyone has a right to find whatever information he or she needs, bo it for business, scholar- ship, self-enlightenment or TALK TO VOICES Voices Los Angeles 'l'tm~z Times M~ror Square Los Angeles, CA ~ (213) 237.7655 enjoyment. It has never been the library's policy to tell people what they should or should not inquire 'into, or to foist our personal view- points on our users. The principle we adhere to is that no matter who our users are, regardless of their economic status, their educational attainment, beliefs or cultural background, they have the right to come to the library and find, or get help finding, what they see fit to The recent Supreme Court deci- sion that overturned the Conunu- nJcations Decency Act established a. broad protection for free expres- sion on the Internet. The court affirmed that the Internet is a h~gqUe medium that deserves the host degree of 1st Amendment protection and that content-b~sed regulations are unconstitutional. This means that we at the library will continue to educate parents on the best ways to use the Intornet with their children So that,parents can decide for themselves what they want their children to see or not see. The American Library Assn. has a terrific resource bro- chure that includes "50 Great Sites for Kids" as recommended by children's librarians. We will be providing this guide and pointing to the ALA's Website (www.ala.org/parentxpnge/great. sites) from the Los Angeles Public Library's Web page. We are testing a variety of com- puter privacy screens which would allow only the person sitting directly in front of a terminal to see what is on it. · We will continue to provide pub. lic access to the Internet and not control or censor content. The use of the Internet is solely in the put- view of the individual user. In the case of children, it has always been the library's policy that it is par- ents who have tho right and responsibility to guide their children's reading, viewing and use of the Internet. There are some people who use the Internet to locate materials that others might categorize as objec- tionable, just as there have always been people who felt that certain print materials in libraries are objectionable. Over the years, there have been many attempts to censor or ban library materials, including boQks like "The Diary of Anne Frank," "Huckl~borry Finn" and the Bible. But under the 1st Amendment, those efforts were thwarted. The Los Angeles Public Library is committed to serving the com- munity. However, there is a differ- once between commuuity service and arbitrating morality. The library, while certainly a partici- pant in the community, cannot be its moderator of morality. REVENUE REPORT July 1997 July 1 July 2 July 3 July 4 - Closed July 5 & 6 July 7 July 8 July 9 July 10 July 11 July 12 July 13 July 14 July 15 July 16 July 17 July 18 July 19 & 20 July 21 July 22 July 23 July 24 July 25 July 26 & 27 July 28 July 29 July 30 July 31 TOTALS: JULY 96 TOTALS % CHANGE TOTAL INCOME: Daily Average Fines Daily Average Media Daily Average Sales Daily Average APS Daily Average Ref. fees DAILY TOTALS GAIN/LOSS ON PRO J: PERSONNEL EXPENSES Part time Salaries GAIN/LOSS ON PRO J: FINES MEDIA LIBRARY REF DONA- & FEES RENTALS SALES SERV. TIONS $269.18 $219.29 $0.00 $1.50 $0.00 $290.45 $258.11 $0.00 $1.50 $1.05 $279.69 $285.15 $0.00 $0.00 $0.00 $371.40 $232.12 $0.00 $36.00 $0.50 $0.00 $0.00 $0.00 $0.00 $0.00 $310.61 $224.23 $0.00 $0.00 $0.00 $574.42 $292.22 $0.00 $1.05 $0.00 $306.11 $250.69 $0.00 $0.00 $0.00 $331.30 $212.15 $0.00 $0.00 $0.00 $119.45 $118.15 $0.00 $0.00 $0.00 $148.15 $163.62 $0.00 $0.00 $0.00 $85.50 $95.39 $0.00 $0.00 $0.00 $330.73 $226.10 $0.00 $2.00 $0.50 $355.29 $215.38 $0.00 $1.00 $0.00 $381.90 $233.68 $2.78 $0.00 $0.00 $277.98 $223.71 $0,00 $2.00 $0.00 $160.35 $150.68 $0.00 $0.00 $0.00 $224.96 $273.91 $0.00 $107.40 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $370.65 $185.41 $2.78 $0.00 $0.00 $284.80 $241.15 $0.00 $2.00 $0.00 $162.15 $216.33 $5.56 $2.00 $0.00 $212.10 $202.88 $0.00 $0.00 $0.00 $193.12 $148.35 $0.00 $0.20 $0.00 $321.75 $302.63 $0.00 $3.50 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $417.55 $184.99 $0.00 $0.00 $0.00 $416.90 $182.65 $0.00 $0.00 $0.05 $421.21 $194.06 $0.00 $0.00 $0.00 $415.59 $221.84 $0.00 $2.00 $0.00 $8,033.29 $5,754.87 $11.12 $162.15 $2.10 $6,987.07 $5,206.87 $25.03 $65.00 $10,029.21 15% 11% -56% 149% July 97 July 96 % Change $13,961 $12,284 14% $267.78 $191.83 $O.37 $18.97 $5.41 $484.35 $388 $15,836 $2,386 97/98 Pr~: $264.28 $178.57 $0.00 $25.71 $2,86 $471.42 $18,222 Item 62 Schedule B BALANCE $2,773.99 Item C2 Schedule BALANCE SHEET JULY FY 1997~98 Revenues Fines & Fees Media Rentals Sales APS Information Services Fees Misc. Revenues Totals: Part Time Salaries Balance for Year through July Earned $8,033 $5,755 $11 $569 $162 $0 $14,531 Spent $15,836 Pr~ected $7,928 $5,357 $0 $771 $86 $0 $14,143 Projected $18,222 Loss/Gain $105 $398 $11 ($202) $76 $0 $388 Loss/Gain $2,386 $2,774 1.3% 7.4% -26.2% 89.0% 2.7% Projected End of the Year Donations: Received $10,000 Pr~ected $50,000 Ove#Under ($40,000) Telethon $0 $40,000 ($40,000) (ae Teca.olo~y ce.(er ~f f~e cucamo.§a Public Library Hours: Monday 12noon-9pm Tuesday-Thursday 10-am-gpm Friday 12noon-6pm Saturday 10am-5pm Sunday lpm-5pm Rancho Cucamonga Public Library 7368 Archibald Avenue Rancho Cucamonga, CA 91730 909-948-9900 Internet Home Page: http://www.rcpl.lib.ca.us WELCOME TO THE TECHNOLOGY CENTER! For your convenience and increased productivity, the Library has now opened its Technology Center. The Technology Center houses six Hewlett Packard computers with Pentium processors, available for pubhc use. Each computer has either a laster printer or a color ink jet printer attached to it. Programs available for use in the Technology Center include Microsoft Word for Windows, version 7.0, WinWay Resume Maker, Print Shop Deluxe Ensemble, and Netscape Navigator to explore the Internet. All computers in the Technology Center are available on a "first-come, first-serve" basis. (For minors under the age of 18, a signed parental consent form is required for Intemet access.) In order to use these computer, you will need to purchase a vendacard. (If you are not familiar with what a vendacard is, please refer to the Library's brochure, "Using Vendacards at the Rancho Cucamonga Pubhc Library.") All computers in the Technology Center mn on a meter, charging $3.00 per hour. In addition, each page that is printed is 10 cents for the laser printers and 30 cents for the color printers. Please note that you cannot bring your own programs to load onto these computers. However, if you have a file you created that you wish to print on our laser or color printer, you may bring it in on a 3 1/2 floppy disc and see flit can be opened in Microsoft ~Word. (Generally speaking, a file created on most versions of WordPerfect can be transferred to Microsoft Word for Windows. However, files created on a Macintosh may be a problem.) Staff assistance for use of the computers in the Technology Center is limited. However, we will make every effort to get you started, as well as assist you the best way we can. For more advanced questions about all programs or the Intemet, we have user manuals available, as well as a good selection of computer books in our Library's collechon. FOR KIDS!: In addition to the computers in the Technology Center, we have in the Children's Room one computer that can search the Intemet via "Yahooligans", as well as another computer loaded with 6 popular multi-media CD-ROM programs. Use of these computers are on a "first- come, first-serve" basis and free of charge. (Time limits on usage will apply if others are waiting to use.) If you have any questions about the Technology Center, please ask at the Information Desk on the first level, or the Technology Center Help Desk on the second level. Enjoy using the Technology Center! ~4aild Safely on Itae Information Highway http~/t~vww.iaa.nel/empower~¢hild.hlml Ch~d Safety on the Information Highway Whatever it's called, millions of people are now connecting their personal computers to telephone lines so that they can "go online." Traditionally, online services have been oriented towards adults, but that's changing. An increasing number of schools are going online and, in many homes, children are logging on to commercial services, private bulletin boards, and the Internet. As a parent you need to understand the nature of these systems. · Online services are maintained by commercial, self-regulated businesses that may screen or provide editorial/user controls, when possible, of the material contained on their systems. Computer Bulletin Boards, called BBS systems, can be operated by individuals, businesses, or organi?ations. The material presented is usually theme oriented offering information on hobbies and interests. While there are BBS systems that feature "adult" oriented material, most attempt to limit~ minors from accessing the information contained in those systems. · The Internet, a global "network of networks," is not governed by any entity. This leaves no limits or checks on the kind of information that is maintained by and accessible to Internet users. The Benefits of the Information Highway The vast array of services that you currently find online is constantly growing. Reference information such as news, weather, sports, stock quotes, movie reviews, encyclopedias, and airline fares are readily available online. Users can conduct transactions such as trading stocks, making travel reservations, banking, and shopping online. Millions of people communicate through electronic mail (E-mail) with family and friends around the world and others use the public message boards to make new friends who share common interests. As an educational and entertainment tool users can learn about virtually any topic, take a college course, or play an endless number of computer games with other users or against the computer itself. User %omputing" is enhanced by accessing online thousands of shareware and free public domain software titles. Most people who use online services have mainly positive experiences. But, like any endeavor - traveling, cooking, or attending school - there are some risks. The online world, like the rest of society, is made up ora wide array of people. Most are decent and respectful, but some may be rude, obnoxious, insulting, or even mean and exploitative. Children and teenagers get a lot of benefit from being online, but they can also be targets of crime and exploitation in this as in any other environment. Trusting, curious, and anxious to explore this new world and the relationships it brings, children and teenagers need parental supervision and common sense advice on how to be sure that their experiences in "cyberspace" are happy, healthy, and productive. Putting the Issue in Perspective 1 of 5 - 03/05/97 12:28:56 r-~hild Safety o~ the lsfformali~ Highway htlp:/~vww.isaJ~Yempowcr/chi!d.html Although there have been some highly publicized cases of abuse involving computers, reported cases are relatively infrequent. Of course, like most crimes against children, many cases go unreported, especially if the child is engaged in an activity that he or she does not want to discuss with a parent. The fact that crimes are being committed online, however, is not a reason to avoid using these services. To tell children to stop using these services would be like telling them to forgo attending college because students are sometimes victimized on campus. A better strategy would be for children to learn how to be "street smart" in order to better safeguard themselves in any potentially dangerous situation. What Are the Risks? There are a few risks for children who use online services. Teenagers are particularly at risk because they often use the computer unsupervised and because they are more likely than younger children to participate in online discussions regarding companionship, relationships, or sexual activity. Some risks are: Exposure to Inappropriate Material One risk is that a child may be exposed to inappropriate material ofa sextml or violent nature. Physical Molestation Another risk is that, while online, a child might provide information or arrange an encounter that could risk his or her safety or the safety of other family members. In a few cases, pedophiles have used online services and bulletin boards to gain a child's confidence and then arrange a face-to-face meeting Harassment A third risk is that a child might encounter E-mail or bulletin board messages that are harassing, demeaning, or belligerent. How Parents Can Reduce the Risks Most online services and Intemet providers allow parents to limit their children's access to certain services and features such as adult oriented "chat" and bulletin boards. Check for these when you first subscribe. In addition there are now programs designed specifically to enable parents to prevent children fi.om accessing inappropriate materials on the Interact. These tools, while not foolproof, are useful for helping parents control children's access, but they cannot take the place of parental involvement and supervision. The Internet and some private bulletin boards contain areas designed specifically for adults who wish to post, view, or read sexually explicit material. Most private bulletin board operators who post such material limit access to people who attest that they are adults but, like any other safeguards, be aware that there are always going to be cases where adults fail to enforce them or children find ways around them. The best way to assure that your children are having positive online experiences is to stay in touch with what they are doing. One way to do this is to spend time with your children while they're online. Have them show you what they do and ask them to teach you how to access the services. 2 of 5 03/05/97 12:29:51 C.~hi]d Safely on Ibc Information Highway http://www.iaa.net/cmpowcr/child.h~nl While children and teenagers need a certain amount of privacy, they also n~ed parental involvement-a~d' supervision in their daily lives. The same general parenting skills that apply to the "real world," also apply while online. If you have cause for concern about your children's online activities, talk to them. Also seek out the advice and counsel of other computer users in your area and become familiar with literature on these systems. Open communication with your children, utilization of such computer resources, and getting online yourself will help you obtain the full benefits of these systems and alert you to any potential problem that may occur with their use. Guidelines for Parents By taking responsibility for your children's online computer use, parents can greatly minimize any potential risks of being online. Make it a family rule to: Never give out identifying information - home address, school name, or telephone number - in a public message such as chat or bulletin boards, and be sure you're dealing with someone that both you and your child know and trust before giving it out via E-mail. Think carefully before revealing any personal information such as age, marital status, or financial information. Consider using a pseudonym or unlistin8 your child's name if your service allows it. Get to know the services your child uses. If you don't know how to log on, get your child to show you. Find out what types of information it offers and whether there are ways for parents to block out objectionable material. Never allow a child to arrange a face-to-face meeting with another computer user without parental permission, ifa meeting is arranged, make the first one in a public spot, and be sure to accompany your child. Never respond to messages or bulletin board items that are suggestive, obscene, belligerent, threatening, or make you feel uncomfortable. Encourage your children to tell you if they encounter such messages. If you or your child receives a message that is harassing, ora sexual nature, or threatening, forward a copy of the message to your service provider and ask for their assistance. Should you become aware of the transmission, use, or viewing of child pornography while online, immediately report this to the National Center for Missing and Exploited Children by calling 1-800-843-5678. You should also notify your online service. · Remember that people online may not be who they seem. Because you can't see or even hear the person it would be easy for someone to misrepresent him- or herself Thus, someone indicating that "she' is a "12-year-old girl" could in reality be a 40-year-old man. · Remember that everything you read online may not be true. Any offer that's "too good to be true" probably is. Be very careful about any offers that involve your coming to a meeting or having someone visit your house. 3 of 5 03/05,97 12:29:55 - ;.Child Safety on the Information Highway http://www.isa.net/empower:child.html · Set reasonable rules and guidelines for computer use by your children (see~"My Rules for Online Safety" on last page as sample). Discuss these rules and post them near the computer as a reminder. Remember to monitor their compliance with these rules, espgcially when it comes to the amount of time your children spend on the computer. A child or teenager's excessive use of online services or bulletin boards, especially late at night, may be a clue that there is a potential problem. Remember that personal computers and online services should not be used as electronic babysitters. Be sure to make this a family activity. Consider keeping the computer in a family room rather than the child's bedroom. Get to know their "online friends" just as you get to know all of their other friends. Print these out and post them by your computer! My Rules for Online SafetY · I will not give out personal information such as my address, telephone number, parents' work address/telephone number, or the name and location of my school without my parents' permission. · I will tell my parents right away ifI come across any information that makes me feel uncomfortable. I will never agree to get together with someone I "meet" online without first checking with my parents, ffmy parents agree to the meeting, I will be sure that it is in a public place and bring my mother or father along. · I will never send a person my picture or anything else without first checking with my parents. I will not respond to any messages that are mean or in any way make me feel uncomfortable. It is not my fault [fi get a message like that. ffI do I will tell my parents right away so that they can contact the online service. I will talk with my parents so that we can set up rules for going online. We will decide upon the time of day that I can be online, the length of time I can be online, and appropriate areas for me to visit. I will not access other areas or break these rules without their permission. For further information on child safety, please call the National Center for Missing and Exploited Children at 1-800-THE-LOST (1-800-843-5678). Parental Empowerment Efforts ] Project OPEN 4of5 -- 03/05/97 12~9:59 ,~hild Saf¢i?' on Ibc Information Highway hllp://v~:wJsa.n~t'empo~r/child.hlral This brochure was ~xitlen I~' Lawre~4co J. Magick a syndicated coluv,~afi~ 'st for the Los Angeles Times, who is author of Crnismg Online: Larry. Magid's Guide to the New Digital Highway (Random House, 1994) and The Little PC Book (Peachpit Press. 1993). Child Safety on the Information Highway was jointly produced by the National Center for Missing and Exploited Children and the Interactive Services Association (8403 Colesville Road. Suite 865, Silver Spring, MD 20910, e-mail: lsat, isa.net). This brochure was made possible by the generous sponsorship of: America Online CompuServe Delphi eWofld GEnie Interchange Online Network The National Center for Missing and Exploited Children (NCMEC) is funded under Cooperative Agreement #95-MC-CX-K001 from the Office of Juvenile Justice and Delinquency Prevention, Office of Justice Programs, U.S. I3~cmrtment of Justico. Points of view or opinions in this brochure are those of NCMEC and do not necessarily represent the official position or policies of the U.S, Depamnant of Justice. ~5 1994 by the National Center for Missing and Exploited Children, 2101 Wilson Boulevurd, State 550, Arlington, Virginia 22201-3052, e-mail: 74431.177@ compuserve.mm 5 of 5 - 03/05/97 12:30:10 Consent Form for Internet Access by Minors I have read, and understand, Rancho Cucamonga Public Library's Public Access Internet Policy, and agree to fully comply with it. By signing this consent form, I understand that any violation of the Public Access Internet Policy may result in the possible loss of my child's privileges to use the Library's computers. As stated in the Public Access Internet Policy, I am aware that the Internet consists of resources outside of the Rancho Cucamonga Public Library. Some material may not be completely accurate, complete, or current. Some material may be considered offensive. Since the Rancho Cucamonga Public Library has no control over the material on the Internet other than what resides on the Library's home page (http://www.rcpl.lib.ca.us), the Library cannot assure the validity of all information, nor can the Library protect the public from offensive material. I am also aware that should I request that my child be allowed only filtered access to the Internet, these filtering programs may not be totally effective. Parents are also encouraged to read "Child Safety on the Information Highway" by Lawrence Magid, Computer Columnist for the Los Angeles Times, (http://www.isa.net/empower/ childhtml. A copy of this document may be requested at the Technology Center at no charge.) After reading the Rancho Cucamonga Public Library's Public Access Internet Policy, I agree to let my child, , use the Internet at the Rancho Cucamonga Public Library. O Filtered O Non Filtered access to the Intemet will be given.) (check one. If nothing is checked, non filtered Parent's Name: Phone: Parent's Signature: Date: STATISTICS Daya Open 'Items Borrowed Average Daily % Change Patrons Registered Average Daily % Change Information Questions Average Daily % Change Items Classified % Change Volunteer Houm % Change Intsrlibrar~ Loan Books Borrowed ADULT SERVICES Information Questions Average Daily % Change Programs/Classes Attendance ~ of Sessions Aver. per session Tours/Group Visits Attendance # of Sessions Aver. per session CHILDRENS SERVICES Information Questions Average Dally % Change Preschool StorytJme Attendance # of Sessions Aver. per session Aftemchool Sto~ytime Attendance # of Sessions Aver. per session Special Events Program Attendance # of Sessions Aver. per session Group Visits to Library Attendance # of Sessions Aver. per session School Visits by Staff # of Visits LITERACY SERVICES Learners Assessed Leamara Matched Learners waiting for tutors Leamera mfetmd Tutors Trained Tutors Matched Tutors waiting for training JUL 97 JUL 96 FY 97198 FY 96~97 30 30 30 30 59~996 58,828 59,996 58,828 2,000 1,961 2.000 1,961 2% 2% 987 1,162 987 1,162 33 39 33 39 -15% -15% 7,220 7,074 7,220 7,074 241 236 241 236 2% 2% 2.247 1.486 2.247 1,486 51% 51% 455 731 455 731 -38% -38% 5 9 5 9 4,820 161 -3% 35 1 35 4,986 4,820 4,986 166 161 166 -3% 0 35 0 0 1 0 0 35 0 35 50 35 50 I 1 I 1 35 50 35 50 2,400 2,088 2,400 2,088 80 70 80 70 15% 15% 417 360 417 360 16 14 16 14 26 26 26 26 210 109 210 109 7 3 7 3 30 36 30 36 54 0 54 0 5 0 5 0 11 0 11 0 JUL 97 119 175 119 175 5 5 5 5 24 35 24 35 0 0 0 0 0 0 0 0 JUL 96 FY 97198 FY 96~97 0 0 0 0 0 0 0 19 7 41 7 NA 6 2 6 2 0 0 0 19 3 9 3 NA 3 0 3 9 TELETHON SUBCOMMITTEES The following subcommittees support the 1998 Telethon project: EXECUTIVE SUBCOMMITTEE Members: Gina Gregory, Library Board; Paul Williams, Friends President; Diane Williams, Councilmember; Bill Anthony, Executive Producer; John Maunerino, Master of Ceremonies; Paula Pachon, Library Foundation Board President; Dixie Langdon, Telethon Volunteer Coordinator; Duane Baker, City Hall staff; Deborah Clark, Robert Karatsu, library staff. Project: To be responsible for coordination and technical aspects of the telethon production. YOUTH TALENT SUBCOMMITTEE Members: Rebecca Davies, Library Boardmember; Renee Barnett and Patricia Beasley, Library Foundation Boardmembers; Renee Tobin, Nina Cole, Deborah Clark, staff. Project: To plan, organize and promote the amateur and youth performance aspect of the Telethon. Involves planning the event, creating publicity, coordinating schedules, previewing acts and working with young people. PROFESSIONAL ENTERTAINMENT/CELEBRITY GUESTS SUBCOMMITTEE Members: John Maunerino, Master of Ceremonies; Renee Barnett and Robert Valenti, Library Foundation Boardmembers; Deborah Clark, staff. Project: To contact and book professional entertainment and celebrity guests for the Telethon. CANISTER SUBCOMMITTEE Members: Gregory Morrison and Patricia Beasley, Foundation Boardmembers; Deborah Clark, staff. Project: To locate and purchase canisters to promote the telethon; to arrange for distribution and monitoring of canister sites. MARKETING AND PUBLICITY COMMITTEE Ede Swistock, Library Boardmember; Paula Pachon and Renee Barnett, Library Foundation Boardmembers; Deborah Clark, staff. Project: To promote the Telethon within the business community, to solicit corporate and business sponsors, to create a timeline, generate a list of publicity print and media publicity opportunities, create press releases and contact newsmedia for photo opportunities. SCHOOL INVOLVEMENT SUBCOMMITTEE Members: Rebecca Davies, Library Boardmember; Paula Pachon, Foundation Boardmember; Deborah Clark, staff. Project: To involve the schools in potential fundraising activities, to solicit participation through school bands and clubs, to maintain contact with PTA's. LOGISTICS SUBCOMMITTEE Members: Renee Barnett, Foundation Boardmember; Deborah Clark and Robert Karatsu, staff.