HomeMy WebLinkAbout736 - Ordinances ORDINANCE NO. 736
AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF
RANCHO CUCAMONGA ADOPTING A NEW CHAPTER 3.46
WITHIN TITLE 3 OF THE RANCHO CUCAMONGA MUNICIPAL
CODE FOR THE PURPOSE OF ESTABLISHING ELECTRIC
RULES AND RATES SCHEDULES AND RELATED
REGULATIONS.
A. RECITALS.
(i) The City Council of the City of Rancho Cucamonga established a
municipal utility on August 31, 2001. The City has subsequently
undertaken the actions necessary or desirable to obtain electric power
from generating and/or wholesaling sources and to distribute the acquired
electric power to retail customers within the City. The City Council has
determined that the adoption and thereafter, the enforcement of a tariff, in
the form the drafted Electric Rules and Rate Schedules is necessary to
further the orderly distribution of the electric power to the City's retail
customers.
(ii) The City has prepared comprehensive Electric Rules and Regulations
which serve to both establish the duties and obligations of City and its
retail electric customers and to establish the standards attendant to the
provision of electricity by the City. Finally the enactment establishes the
authority of City to establish the fees for power and services and adopt
the same, from time to time, by resolution.
(iii) The City Council has assured itself that the fees reflect the City's
reasonable and prudent costs for such an enterprise and do not establish
unfair, unreasonable or excessive rates that exceed the City's reasonable
costs of doing business.
(iv) The City Council has reviewed the adoption of this Ordinance pursuant to
the requirements of the California Environmental Quality Act of 1970, as
amended, and has determined that the adoption of the Electric Rules and
Regulations has no foreseeable potential to result in a significant impact
upon the environment and is exempt from CEQA review pursuant to State
CEQA Guidelines Section 15061(b)(3). Further, the City Council has
determined that the adoption of the fees is exempt from substantive
environmental review under Section 15273 of the State CEQA Guidelines
as no capital projects for system expansion are included in the proposed
action..
Ordinance No. 736
Page 2 of 3
(v) On October 20, 2004, the City Council conducted a duly noticed public
hearing concerning the adoption of this Ordinance. Prior written notice
was provided to the owner(s) of the affected private roads, and owner(s)
and operator(s) of the affected off-street parking facilities, as required by
law.
(vi) All legal prerequisites to the adoption of this Ordinance have occurred.
B. ORDINANCE.
NOW, THEREFORE, the City Council of the City of Rancho Cucamonga hereby
ordains as follows:
SECTION 1. All facts set forth in the Recitals, Part A, of this Ordinance are true
and correct.
SECTION 2. A new Chapter 3.46 titled "Electric Rules and Regulations" shall
be added to Title 3 of the Rancho Cucamonga Municipal Code,
which shall read, in words and figures as is set forth in Attachment
1, which is hereby incorporated by reference as if fully set forth
herein.
SECTION 3 The fees attendant to and arising under this Ordinance, either
directly or indirectly, shall be adopted by separate resolution of
this City Council and may be amended from time to time
thereafter.
SECTION 4 Severability. The City Council declares that, should any provision,
section, paragraph, sentence, or word of this Ordinance be
rendered or declared invalid by any final court action in a court of
competent jurisdiction, or by reason of any preemptive legislation,
the remaining provisions, sections, paragraphs, sentences and
words of this Ordinance shall remain in full force and effect.
SECTION 5 The City Clerk shall certify to the adoption of this Ordinance.
Please see the following pages
for formal adoption, certification and signatures
Ordinance No. 736
Page 3 of 3
PASSED, APPROVED, AND ADOPTED this 3r~ day of November 2004
AYES: Alexander, Gutierrez, Howdyshell, Kurth, Williams
NOES: None
ABSENT: None
ABSTAINED: None
W1~ham J.,~ander, M~or
A'I-rEST:
6c: bra J. Ada ds¢/, CM( , City Clerk
I, DEBRA J. ADAMS, CITY CLERK of the City of Rancho Cucamonga,
California, do hereby certify that the foregoing Ordinance was introduced at a Regular Meeting
of the Council of the City of Rancho Cucamonga held on the 20~h day of October 2004, and was
passed at a Regular Meeting of the City Council of the City of Rancho Cucamonga held on the
3rd day of November of 2004.
Executed this 4th day of November of 2004, at Rancho Cucamonga, California.
Debra J. Ad~,, CMC,'"City Clerk
General Provisions 1
Rule 1 - Adoption of Electric Rules and Definitions 2
Rule 2 - Description of Electric Service 9
Rule 3 - Application for Service 21
Rule 4 - Contracts 23
Rule 5 - Special Information Required on Forms 24
Rule 6 - Establishment and Re-establishment of Service 26
Rule 7 - Deposits and Service Turn-On Charge 27
Rule 8 - Notices 29
Rule 9 - Rendering and Payment of Bills 30
Rule 10 - Disputed Bill Appeal Process 32
Rule 11 - Discontinuance and Restoration of Service 34
Rule 12 - Rates and Optional Rates 38
Rule 13 - Temporary Service 43
Rule 14 - Shortage of Supply and Interruption of Delivery 44
Rule 15 - Line Extensions 46
Rule 16- Service Extensions 54
Rule 17 - Adjustment of Bills and Meter Tests 68
Rule 18 - Supply to Premises and Resale 72
Rule 19- Utility's Right of Access 74
Rule 20 - Temporary Turn-on and Turn-off of Electric Service for Repair 75
Rule 21 - Energy Diversion 76
Appendix A - Electric Fees and Charges Schedule 77
Appendix B - Electric Rates and Tariffs 78
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
A. Applicability of Electric Rules and Rate Schedules
These Rules apply to the electric service area of the Utility, except as may be otherwise
provided or prescribed by the City Council. The Director of Utilities/City Engineer or his
designee shall interpret the rates and roles. In the event of any dispute or disagreement
regarding interpretation of Rules or Rates, the City Council shall determine the
applicability of the Rule or Rate in question.
Any person desiring to appeal electric fees, charges and/or requirements, other than
charges for monthly service and usage, shall submit a letter of appeal to the Director of
Utilities/City Engineer. The appeal will be reviewed by the Director and staff and will be
scheduled to be considered by City Council.
Any person disputing a monthly service bill must follow Rule 10, Disputed Bills Appeal
Process.
B. Special Conditions of Service
The Director of Utilities/City Engineer or his designee may establish and enforce charges
for furnishing electricity to any installation of a character not adequately provided for by
these Rates and Rules, provided that such charges shall be consistent with established
rates and charges.
Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
These Electric Rules established by the City Council are effective throughout the service ama of
the Electric Utility. They am subject to the following provisions and definitions:
A. All roles are subject to change. Copies of the rules currently in effect will be kept in the
office of the Utility. Customers or others contemplating any expenditures or activities
governed by these roles should assure themselves that they have the current version by
contracting the Utility.
B. For the propose of these roles and rate schedules, the terms and expressions listed below
shall have the meanings set forth as follows:
Added Facilities: The facilities provided by the Utility at the request of the Customer which are
over and above the Utility's standard facilities. See Rule 2.H.
Applicant: A person requesting RCMU to supply or deliver electric service and who will be
responsible for all related charges.
Application: A written request to the Utility for electric service as distinguished from an
inquiry as to the availability or charges for such service.
Billing Demand: The load or demand, measured in kilowatts, used for computing charges under
Rate Schedules based on the size of the Customer's load or demand. It may be the connected
load, the measured maximum demand, or a modification of either as provided for by the
applicable Rate Schedule.
Billing Period: The time interval between two consecutive Meter readings that are taken for
billing purposes.
Certified Renewable Resource Provider: A renewable resource provider who has obtained
certification from the State of California.
City: Rancho Cucamonga, California. The City is responsible for the management and
operation of the Utility on behalf of the residents and businesses of the City of Rancho
Cucamonga.
City Council: City Council of the City of Rancho Cucamonga, California.
Class of Service: Different classes of electric utility service are: General Lighting, Multiple-
Phase Lighting, Combination Lighting and Power, Emergency Lighting, Single-Phase Power,
Polyphase Power, Welding, X-ray, Fire Pump, Fire Alarm, and Stand-by Power (permitted only
where stand-by and normal circuit conductors are in separate raceways and enclosures).
Commercial Developments: Consist of two (2) or more enterprises engaged in trade or the
furnishing of services; e.g., shopping centers, sales enterprises, business offices, professional
offices, and educational or governmental complexes.
2 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Completed Application: An Application that satisfies all of the information and other
requirements of the Tariff Schedules, including any required deposits.
Connected Load: The sum of the rated capacities of all of the Customer's equipment that can
be connected to the Utility's lines at one time, as more fully described in the applicable Rate
Schedules.
Customer: The person in whose name service is rendered as evidenced by the signature on the
Application, contract, or agreement for that service or, in the absence of a signed instrument, by
the receipt and payment of bills or Summary Bills regularly issued in his or her name regardless
of the identity of the actual user of the service. A Customer may also be a party with whom the
Utility is doing business with or without a billing relationship.
Customer's Mailing Address: The address specified in a Customer's Application or contract,
or any other address subsequently given to the Utility by the Customer, to which any notice, bill
or other communication is to be Mailed.
Date of Presentation: The date upon which a bill or notice is Mailed, or delivered by the
Utility, to the Customer.
Director: Director of Utilities/City Engineer of the City of Rancho Cucamonga.
Distribution Line Extension: New distribution facilities of the Utility that is a continuation of,
or branch from, the nearest available existing permanent Distribution Line (including any facility
rearrangements and relocations necessary to accommodate the Distribution Line Extension) to
the point of connection of the last service. The Utility's Distribution Line Extension includes
converting an existing single-phase line to three-phase in order to furnish three-phase service to
an Applicant, but excludes service transformers, Meters and services.
Distribution Lines: Overhead and underground facilities which are operated at distribution
voltages.
Distribution System: Those distribution facilities owned, controlled, and operated by the
Utility that are used to provide distribution service under the tariffs.
Edison: Southern California Edison Company.
Electric Supply: Electric energy or power.
Electronic TransfeE Paperless exchange of data and/or funds, usually involving computer and
telecommtmication technology.
Energy Diversion: Electricity being received by a Customer without registering through a
meter due to either tampering with the meter or bypassing the meter.
General Service: Service to any lighting or power installation except those eligible for service
on street lighting, outdoor area lighting, residential, or stand-by schedules.
Heating Service: Service to any apparatus employing the resistance of conductors to transform
electric energy into heat.
3 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Hourly Metering: See Interval Metering
HP: Horsepower.
Independent System Operator (ISO): The California Independent System Operator
Corporation, a nonprofit corporation that controls the transmission facilities of all participating
transmission owners and dispatches certain generating units and loads. The ISO is responsible
for the operation and control of the statewide transmission grid.
Industrial Developments: Consist of two (2) or more enterprises engaged in a process which
creates a product or changes materials into another form or product.
Intermittent Service: Service which, in the opinion of the Utility, is subject to discontinuance
for a time or at intervals.
IntervalMetering: A metering device capable of recording minimum data required. Minimum
data requirements may include 15-minute demand data required to bill the Utility's tariffs.
kW: Kilowatt.
kwh: Kilowatt- hour.
Lighting Service: Service to any apparatus transforming electric energy into light for all visual
purposes except those specified under Power Service.
Line Extension: All facilities, excluding transformer, Service Connection and Meter, required
to extend electric service from the Utility's existing permanent facilities to the Point of Delivery
to the Customer.
Mailed: Any notice or other communication will be considered "Mailed" when sent by
electronic transfer or when it is enclosed in a sealed envelope, properly addressed, and deposited
in any United States Post Office box, postage prepaid.
Maximum Demand: The average kilowatts during the specified time interval when the
Customer's use is greatest in the billing period as indicated or recorded by the Utility's Meter.
Meter: The instrument used for measuring the electricity delivered to the Customer.
Meter Data Management Agent (MDMA): the entity that takes raw meter outputs, validates
them using validation, editing and estimating rules, adds corollary information needed to
characterize the customer, and rmkes complete customer information available to others for use
in various applications.
Metering Facilities: The necessary meter, instrument transformers, test facilities, data
communication equipment, and other associated metering equipment.
Meter Service Provider (MSP): the entity that installs, validates, registers, and maintains the
physical meter required on a premise to measure the required variables.
Meter Systems: the meter, the meter reading system/and the meter data management server.
4 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Multiple Occupancy Building: A building of multiple occupancy provided with continuous
outer wall construction including, but not limited to, apartments, condominiums, townhouses and
commercial buildings.
Municipal Service: Utility services supplied to any municipal entity.
Nominal Voltage: The Nominal Voltage of a circuit is the approximate voltage between
conductors in a circuit or system of a given class, assigned for the purpose of convenient
designation. For any specific Nominal Voltage, the operating voltage actually existing at various
points and at various times on the system is subject to normal distribution variation.
Otherwise Applicable Tariff (OAT): The Utility rate schedule that would otherwise apply to
the Customer from time to time for electrical services to the premises.
Paid or Payment: Funds received by Utility through postal service, Utility payment office,
Utility authorized agent, or deposited in Utility account for Electronic Transfer.
Permanent Service: Service which, in the opinign of the Utility, is of a permanent and
established character. This may be continuous, intermittent, or seasonal in nature.
Person: Any individual, parmership, corporation, public agency, or other organization operating
as a single entity.
Point of Delivery: The point where conductors of the Utility are connected to the conductors of
the Customer, regardless of the location of the Utility's Meters or transformers. Utility
conductors may be owned, leased, or under license by the Utility, and the conductors of the
Customer may be owned, leased, or under license by the Customer.
Power Factor: The ratio of the revenue producing current in a cimuit to the total current in that
cimuit. In terms of power quantities, power factor is the ratio of kW (real power) to the total
kVA (total power).
Power Service: Service to apparatus or equipment used for purposes other than lighting shall be
considered as Power Service. Lamps or lights used for purposes which, in the opinion of the
Utility, are not general illumination purposes are classed as Power Service, such as the
following: motion picture projection, motion picture and television production, production of
chemical reactions, sterilizing, drying, radiant heating, therapeutic, photographic processing,
production of stimulating the growth or yield of agricultural products, pilot or indicating lights
on power control equipment, and lighting used as an aid in the operation of a motor-driven
production machine for the purpose of checking tool settings or dial readings, measuring or
inspecting the product while on the machine, when the lamps are installed as an integral part of
the machine and energized from its power supply.
Premises: All of the real property and apparatus employed in a single enterprise on an integral
parcel of land undivided, except in the case of industrial, resort enterprises, and public or quasi-
public institutions, by a dedicated street, highway, or other public thoroughfare, or a railway.
Automobile parking lots constituting a part of and adjacent to a single enterprise may be
separated by an alley from the remainder of the premises served.
5 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Property: A parcel of real property of record as shown in the County Assessor's maps on file in
the Office of the County Assessor of San Bemardino County.
Public Purpose Programs Charge: A non-bypassable surcharge imposed on all retail sales of
electricity to fund public goods research, development and demonstration and energy efficiency
activities.
Public Utilities Commission: The Public Utilities Commission of the State of California.
Pull Box: An enclosure for joining conductors which also provides by its size, arrangement, and
location the necessary facilities for pulling the conductors into place. This term as used here
includes structures also kmwn as "manhole," "hand hold," and "switch board pull section".
Qualified Contracto~4Subcontractor (QC/S): An Applicant's contractor or subcontractor
who:
1. Is licensed in California for the appropriate type of work such as, but not limited
to, electrical and general;
2. Employs workmen properly certified for specific required skills such as, but not
limited to, plastic fusion and welding. Electric workmen shall be properly
qualified (qualified Electrical Worker, Qualified Person, etc.) as defined in State
of California High Voltage Safety Orders (Title 8, Subchapter 5, Group 2);
3. Complies with applicable laws such as, but not limited to, Equal Opportunity
regulations, OSHA and EPA.
Qualified Customer: As determined by the Utility, those Customers having met the criteria and
supplied the facilities for electric service under the Utility's Tariff Schedules and/or having
special skills and equipment necessary to participate with the Utility in business services.
Quasi-public Institutions: Public utilities, educational institutions, and hospitals, whether
publicly or privately owned, where the property, campus or hospital grounds extend over
relatively large areas through which public streets may nm.
Rate Area: A specified area within which a Rate Scledule or Schedules apply.
Rate Charges: Charges in the Rate Schedules may include the following:
Added Facilities Charge: The fee collected by the Utility for the installation and use of
Added Facilities equipment.
Customer Charge: That portion of the charge for service which is a fixed amotmt
without regard to Connected Load, demand, or energy consumption in accordance with
the Rate Schedule.
Demand Charge: That portion of the charge for service which varies with the Billing
Demand in accordance with the Rate Schedule.
6 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Energy Charge: That portion of the charge for service which varies with the quantity of
energy consumed in accordance with the Rate Schedule.
Minimum Charge: The least mount for which service will be rendered in accordance
with the Rate Schedule.
Service Charge: That portion of the charge for service which is a fixed amount based on
Connected Load in accordance with the Rate Schedule.
Standby Charge: That portion of the charge for Standby Service which is a fixed
mount based on the n~ximum load the Utility stands ready to supply in accordance with
the Rate Schedule.
Rate Schedule: May be one or more tariff pages setting forth the charges and conditions for a
particular class or type of service at a given location. A Rate Schedule, as referred to herein,
shall include all the wording on the applicable tariff page or pages, such as, but not limited to,
the following: Schedule Number, Class of Service, Character or Applicability, Ten/tory, Rates,
Conditions, and reference to Rules.
Rules: Tariff pages which set forth the application of all rates, charges and service when such
applicability is not set forth in and as a part of the Rate Schedules.
Scheduling Coordinator (SC): An entity certified by the Federal Energy Regulatory
Commission that acts as a go-between with the ISO on behalf of generators, supply aggregators
(wholesale marketers), retailers, and customers to schedule the supply and consumption of
electricity.
Service Wires or Connection: The group of conductors, whether overhead or underground,
necessary to connect the service entrance conductors of the Customer to the Utility's supply line,
regardless of the location of the Utility's Meters or transformers. An overhead service
connection, sometimes referred to as a "service drop," is the group of conductors between the
Customer's building or other permanent support and the Utility's adjacenf pole.
Service Extension: Consists of the service wires or connections as above defined.
Single Enterprise: A separate business or other individual activity carried on by a Customer.
The term does not apply to associations or combinations of Customers.
Small Customer/Applicant: Applicants for service and customers served under Domestic Rate
Schedules and Schedules SC, AL-2, LS-3,, and TC- 1.
Small Commercial Customer. Customers served under Schedules GS-1, TOU-GS-1, and TOU-
EV-3.
Standby Service: Service supplied to Customers who normally obtain their power requirements
from sources other than the Utility. Under this service, the Utility provides a permanent Service
Connection to supply the Customer's contracted load in accordance with the provisions of the
standby schedule.
7 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Street Lighting Service: Service to any lighting apparatus used primarily for the illumination of
streets, alleys, highways, or other public ways.
Summary Bill: A Customer account statement that includes charges for multiple service
accounts.
Tariff Schedules: The entire body of effective rates, rentals, charges, and Rules collectively of
the Utility, as set forth herein, and including title page, preliminary statement, Rate Schedules,
lists of contracts and deviations, Rules and sample forms.
Temporary Service: Service for enterprises or activities which are temporary in character or
where it is known in advance that service will be of limited duration. Service, which in the
opinion of the Utility, is for operations of a speculative character or the permanency of which has
not been established, also is considered Temporary Service.
Tract or Subdivision: An area for family dwellings which may be identified by filed
subdivision plans or as an area in which a group of dwellings may be constructed about the same
time, either by a large scale builder or by several builders working on a coordinated basis.
Utility: Rancho Cucamonga Municipal Utility (RCMU).
Utilities Administrative Resource Manager: Utilities Administrative Resource Manager
appointed by the Director of Utilities/City Engineer or his/her designee.
Utility Operating Convenience: The term refers to th: utilization, under certain circumstances,
or facilities or practices not ordinarily employed which contributes to the overall efficiency of
Utility operations; it does not refer to Customer convenience nor to the use of facilities or
adoption of practices required to comply with applicable laws, ordinances, rules or regulations,
or similar requirements of public authorities.
Violence: Types of Violence are to include, but are not limited to death or injury with a weapon,
inflicting bodily harm, allowing animals to attack, physically detaining an employee against
his/her will, and/or tearing employee's clothing.
X-ray Service: Service to any apparatus transforming electric energy into radiation similar to
light but having wavelengths fi.om .0006 to 2 angstroms.
Zone: Zones are defined by zip code for purposes of establishing discretionary service fees.
8 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
2 o E)® crip ic of E ec ric $ rvic
A. General.
1. The character of service available at any particular location should be ascertained
by inquiry at the Utility's office.
2. The Rate Schedules included herein are applicable to both electric service and
Utility services provided beyond the Utility's Point of Delivery.
3. The Rate Schedules included herein are applicable for service where the
Customer purchases its entire electrical requirements from the Utility, except
where such schedules specifically provide otherwise, and are not applicable where
a part of the Customer's electrical requirements are supplied from some other
SOurce.
4. The Rate Schedules included herein are only applicable for service provided from
underground distribution facilities, except where schedules specifically provide
otherwise.
5. Alternating current service of approximately 60-cycle frequency will be supplied.
6. Voltages referred to in the Tariff Schedules are nominal voltages.
7. Each service shall have a service main disconnecting device with an ampere
rating equal to or less than the ampere rating of the underground pull section and
the service conductors. The total ampere rating of the service main disconnecting
devices including taps to underground pull section shall be equal or less than the
ampere rating of the service conductors.
B. Phase and Voltage Specifications.
1. Customer Service Voltages.
a. Under all normal load conditions, distribution circuits will be operated so
as to maintain secondary service voltage levels to Customers within the
voltage range specified below:
Maximum Service Maximum Service
Nominal Two-
Wire and Multi- Minimum Voltage to Voltage on Voltage on
Wire Service All Services Residential and Agricultural and
Commercial Industrial
Voltage Distribution Circuits Distribution Circuits
120 114 120 126
208 197 208 218
240 228 240 252
277 263 277 291
480 456 480 504
9 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
b. Exceptions to Voltage Limits. Voltage may be outside the limits specified
when the variations:
(1) Arise from the temporary action of the elements.
(2) Are infrequent momentary fluctuations of a short duration.
(3) Arise from service interruptions.
(4) Arise from temporary separation of parts of the system from the
main system.
(5) Are from causes beyond the control of the Utility.
2. Customer Utilization Voltages.
a. All Customer-owned utilization equipment must be designed and rated in
accordance with the following utilization voltag:s specified by the
American National Standard C84.1 if Customer equipment is to give fully
satisfactory performance.
Nominal Utilization Minimum Utilization Maximum Utilization
Voltage Voltage Voltage
120 110 125
208 191 216
240 220 250
277 254 289
480 440 500
b. The difference between service and utilization voltages is allowances for
voltage drop in Customer wiring. The maximum allowance is 4 volts (120
volt base) for secondary service.
c. Minimum utilization voltages from American National Standard C84.1
shown for Customer information by the Utility has no control over voltage
drop in Customer's wiring.
d. The minimum utilization voltages shown in a. above, apply for circuits
supplying lighting loads. The minimum secondary utilization voltages
specified by American National Standard C84.1 for circuits not supplying
lighting loads by 90 percent of nominal voltages (180 volts on 120 volt
base) for normal service.
e. Motor used on 208 volt systems should be rated 200 volts or (for small
single-phase motors) 115 volts. Motors rated 230 volts will not perform
satisfactorily on these systems and should not be used. Motors rated 220
volts am no longer standard, but many of them were installed on existing
208 volt systems on the assumption that the utilization voltage would not
be less than 187 volts (90 percent of 208 volts).
10 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
3. Single-phase Service.
a. General.
Minimum Load Maximum Load
Voltage Required Allowed
1-15 amp and 1-20 amp
120 volts None
branch circuit
120/240 or 240 volts None 400 amp main switch
240/480 volts 15kVA 200 amp main switch
2,400 volts or over Varies with location 40 amp main switch
b. The maximum size 120 volt single-phase motor allowed is 1 hp and the
maximum size 240 volt, or higher voltage, single-phase motor allowed is 10
bp.
c. Single-phase service may be supplied to installations having a proposed main
service switch in excess of the switch capacities specified above provided the
approval of the Utility has been first obtained as to the number and size of
switches, circuits, and related facilities. 120/240 volt installations will be supplied
by one of the following methods as determined by the Utility. (1) From two or
three separate 120/240 volt service connections at one location. Energy so
supplied will be totalized for billing purposes. The connected load on any service
connection shall not be greater than twice that on any other service connection.
(2) From one 120/240 volt connection where the proposed main service switch
does not exceed 600 amperes capacity.
d. Where RCMU maintains four-wire wye-connected 120/208 volt secondary
mains, single-phase service is supplied at 120/208 volts, three-wire, for which
the maximum allowed is a 200-ampere main switch. Loads in excess ora 200-
ampere main switch will be supplied at 120/208 volts, four-wire.
4. Three-phase Service
a. General
Minimum Maximum Main
Maximum Switch Capacity
Voltage ' Connected Load Demand Allowed
Required Allowed
240 volts 3 kVA 1,000 kVA 4,000 Amperes
277/480 volts 25 kVA 3,000 kVA 4,000 Amperes
2,400 volts or Varies w/location 12,000 kVA 3,000 Amperes
4,160 volts
12,000 volts or Varies w/location 30,000 kVA Not Specified
16,500 volts
Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
b. Where three-phase service is supplied from a four-wire wye-connected
120/208 volt service, the maximum demand allowed is 1,000 kVA.
c. Service to all loads of 1,000 kVA maximum demand, or over, must be
approved by the Utility as to adequacy of facilities for service.
d. Loads on three-phase service must be balanced between phases in
accordance with good engineering practice.
e. Three-phase service may be supplied to installations having a proposed
main service switch in excess of the switch capacities specified above
provided approval of the Utility has first been obtained as to the number
and size of switches, circuits and related facilities. Such service will be
supplied from two or three separate service connections at one location.
Energy supplied in this manner will be totalized for billing purposes. The
loads will be balanced as closely as practicable between the services.
4. Combined Single-phase Service and Three-phase Service.
a. Service may be supplied at 120/208 four-wire wye-connected where the
Utility does not maintain four-wire secondary poly-phase mains provided:
(1) written application is made for such service by the Customer; (2) the
Customer's load is of such a size as to require an individual transformer
installation of not less than 15kVA of transformer capacity; and (3) a
Customer provides space acceptable to the Utility on this premises to
accommodate the installation of the Utility's facilities when, in the
opinion of the Utility, such space is considered necessary.
b. In underground areas where the Utility maintains 120/208 volt or 240
volt three-phase mains, service may be supplied at 277/480 volts,
four-wire provided: (1) written application is made for such service
by the customer, and (2) the customer provides space acceptable to
the Utility on his premises to accommodate the installation of
the Utility's facilities when, in the opinion of the Utility, such
space is considered necessary.
c. The maximum demand allowances for combined single-phase and three-
phase are as set forth in B.3 above.
5. At the option of the Utility, the above voltage and phase specifications may be
modified because of the service conditions at the location involved.
C. Motor Protection and Equipment.
Customer's motor equipment must conform to the following requirements:
1. Motors that cannot be safely subjected to full rated voltage on starting or that
drive machinery of such a nature that the machinery, itself, or the product it
handles will not permit the motor to resume normal speed upon restoration of
normal supply voltage shall be equipped with devices that will disconnect them
12 Effective Date: November 3, 2004
RAJqCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
from the line upon failure of supply voltage and that will prevent the automatic
reconnection of the motors upon restoration of normal supply voltage.
2. All motors of 1 hp or larger shall be equipped with thermal relays, fuses, or other
automatic overcurrent intempting devices to disconnect completely such motors
from the line as a protection against damage due to overheating.
3. Three-phase motors driving elevators, hoists, tramways, cranes, conveyers, or
other equipment, which would create hazard to life in the event of uncontrolled
reversal of motor rotation, shall be provided with reverse-phase and open-phase
protection to disconnect completely the motors from the line in the event of phase
reversal or loss of one phase.
4. Wind machines thermostatically controlled with automatic reclosing switches
must be equipped with suitable time-delay devices, as hereinafter specified, at the
Customer's expense, to permit the required adjustment of the time of re-closure
after interruption of service.
A suitable time-delay device, within the meaning of this rule, is a relay or other
type of equipment that can be preset to delay with various time intervals the re-
closing of the automatic switches (and the consequent starting up of the electric
motors on the wind machines) and to stagger the reconnection of the load on the
Utility's system, and such device must be constructed so as effectively to permit a
variable overall time interval of not less than five minutes with adjustable time
increments of not greater than ten seconds. The particular setting to be utilized
for each separate installation is to be determined by the Utility from time to time
in accordance with its operating requirements, and the Customer is to obtain from
the Utility the setting for each installation as thus determined.
D. Allowable Motor Starting Currents.
1. The starting current drawn from the Utility's lines shall be considered the
nameplate locked rotor current or that guaranteed by the manufacturer. At its
option the Utility may determine the starting current by test, using a stop ammeter
with not more than 15% overswing or an oscillograph, disregarding the value
shown for the first 10 cycles subsequent to energizing the motor.
If the starting current for a single motor exceeds the value stated in the following
tables, reduced voltage starting or other suitable means must be employed at the
Customer's expense, to limit the current to the value specified, except where
specified exemptions are provided in Section D.2, 3 and 4.
13 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
TABLE 1
Alternating Current - Single-phase Motors
Allowable Locked Rotor Currents
Standard nominal voltages of the Utility are as follows:
Rated Size 120 Volts 240 Volts
1 hp and less 50 amperes 36 amperes
1 ½ hp 48 amperes
2 hp 60 amperes
3 hp 80 amperes
5 hp 120 amperes
7 ½ hp 170 amperes
10 hp 220 amperes
TABLE 2
Alternating Current- Three-phase Motors
Allowable Locked Rotor Currents
Rated Size 240 Volts 480 Volts 2,400 Volts
3 hp 64 amperes 32 amperes
5 hp 92 amperes 46 amperes
7 ½ hp 127 amperes 63 amperes
10 hp 162 amperes 81 amperes
15 hp 232 amperes 116 amperes
20 hp 290 amperes 145 amperes
25 hp 365 amperes 183 amperes
30 hp 435 amperes 218 amperes
40 hp 580 amperes 290 amperes
50 hp 725 amperes 363 amperes 70 amperes
60 hp 435 amperes 87 amperes
75 hp 535 amperes 107 amperes
100 hp 725 amperes 142 amperes
Over 100 hp - the Utility should be consulted for allowable locked rotor currents.
2. Where service conditions permit, subject to the Utility's approval, reduced-
voltage starters may be omitted in the original installation until such time as the
Utility may order the installation of a reduced-voltage starter to be made, and,
similarly, the Utility may at any time require starting current values lower than set
forth herein where conditions at any point on its system require such reduction to
avoid interference with service.
3. Reduced-voltage starters may be omitted on any motor of a group installation
provided that its starting current does not exceed the allowable starting current of
the largest motor of the group.
14 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
4. A reduced-voltage starter may be omitted on any motor in a group installation
provided that its starting current does not exceed three (3) times the maximmn
demand in amperes of the entire installation.
E. Interference with Service.
1. Customers who operate equipment which causes detrimental voltage fluctuations
(such as, but limited to, hoists, welders, radio transmitters, X-ray apparatus,
elevator motors, compressors, and furnaces) must reasonably limit such
fluctuations upon request by the Utility. The Customer will be required to pay for
whatever corrective measures are necessary.
2. Prior to the installation of any new arc furnace or design modification of an
existing furnace, the Customer shall provide basic design information for the
installation to aid the Utility in determining a method of service and the allowable
level of load fluctuations.
3. Any Customer who superimposes a current of any frequency upon any part of his
electrical system, other than the current supplied by the Utility shall, at his
expense, prevent the transmission of such current beyond his electrical system.
F. Power Factor.
The Utility may require the Customer to provide, at his own expense, equipment to
increase the operating power factor of each complete unit of neon, fluorescent, or other
gaseous tube lighting equipment to not less than 90%, lagging or leading.
G. Wave Form.
The Utility may require that the wave form of current drawn by equipment of any kind be
in conformity with good engineering practice.
H. Added Facilities.
1. Where an Applicant requests and the Utility agrees to install facilities which are
in addition to, or in substitution for the standard facilities the Utility would
normally install, the costs thereof sl~ll be borne by the Applicant. Such costs
shall include continuing ownership costs as may be applicable. Unless otherwise
provided by the Utility's filed Tariff Schedules, these Added Facilities (Special
Facilities) will be installed, owned and maintained or allocated by the Utility
solely as an accommodation to the Applicant. Added Facilities are defined as:
a. Facilities requested by an Applicant which are in addition to or in
substitution for standard facilities which the Utility would normally
provide for delivery of service at one point, through one Meter at one
voltage class under its Tariff Schedules; or
b. A pro rata portion of the facilities requested by an Applicant, allocated for
the sole use of such Applicant, which would not normally be allocated for
such sole use.
1 5 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Added Facilities may include, but are not limited to, all types of equipment
normally installed by the Utility in the development of its electrical distribution
systems and facilities or equipment related to the Utility's provision of service to
a Customer or a Customer's receipt or utilization of the Utility's electrical energy.
Added Facilities also include the differential costs for equipment for electrical
distribution systems designed by the Utility which, in the Utility's sole opinion, is
in excess of equipment required by the Utility's standard serving system. Added
Facilities may include poles, lines, structures, fixtures, transformers, service
connections, load control devices and Meters. However, the installation of Meters
capable of recording and providing interval data that are in addition to or in
substitution for standard Meters shall be provided under the provisions of Rule 2,
Section J, Interval Metering and Other Metering Facilities as Added Facilities.
2. Added Facilities will be installed under the terms and conditions of a contract in
the form on file with the Utility. Such contract will include, but is not limited to,
the following terms and conditions:
a. Where new facilities are to be installed for Applicant's use as Added
Facilities, the Applicant shall advance to the Utility the additional installed
costs of the Added Facilities over the cost of standard facilities.
b. The following monthly ownership charges include a replacement component
into perpetuity and are applicable to Added Facilities contracts.
(1) Applicants being served by the Utility-financed Added Facilities
shall pay a monthly charge of 1.38% of the cost associated with the
Added Facilities.
(2) Applicants being served by the Customer-financed Added
Facilities shall pay a monthly charge of 0.43% of the cost
associated with the Added Facilities.
(3) Where existing facilities are allocated for applicant's use as added
facilities, the applicant shall pay a monthly charge for the added
facilities of 1.38% of the Utility's Reconstruction Cost New Less
Depreciation value of that portion of the existing facilities which
are allocated to the customer as Added Facilities.
Where the utility agrees to provide replacement options, Applicant shall pay the
following monthly ownership charges:
RCMU-Financed Customer Financed
Without With Without With
Replacement Replacement Replacement Replacement
Perpetuity 20 Yr. Term Perpetuity 20 Yr. Term
Monthly Rate: 1.31% 1.32% 0.36% 0.37%
Under these options, where existing facilities are allocated for applicant's use as
added facilities, the applicant shall pay a monthly ownership charge equal to the
16 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
applicable RCMU-financed monthly rate. RCMU-financed monthly rate will be
applied to RCMU's Reconstruction Cost New Less Depreciation value of that
portion of the existing facilities which are allocated to the customer as Added
Facilities.
d. Where the Utility determines the collection of continuing monthly
ownership charges is not practicable, the Applicant will be required to
make an equivalent one-time payment in lieu of the monthly ownership
charge. The applicable payment options, if any, will be selected solely by
the Utility.
e. All monthly ownership charges shall be reviewed and reilled with the City
Council when changes occur in the Utility's costs for providing such
service. However, the Utility will not reille if the Utility's cost change is
less than ten (10) basis points.
3. The Utility shall not be liable for any loss, damage, or injury arising from the
Utility's installation, operation, maintenance, or control of the Added Facilities,
unless such loss, damage, or injury results from the Utility's sole negligence, and,
in no event, shall the Utility be liable for loss of profits, revenues, or other
consequential damages. No adjustment shall be made to reduce the billings if
damage to, or malfunction of the Added Facilities result from any cause other
than the negligence or willful acts of the Utility.
I. Welder Service.
1. Rating of Welders. Electric welders will be rated for billing purposes as follows:
a. Generator Arc Welders. The horsepower rating of the motor driving a
motor generator type arc welder will be taken as the horsepower rating of
the welder.
b. Transformer Arc Welders. Nameplate maximum kVA input (at rated
output amperes) will be taken as the rating of transformer type arc
welders.
c. Resistance Welders. Resistance welder ratings will be determined by
multiplying the welder transformer nameplate rating (at 50% duty cycle)
by the appropriate factor listed below:
17 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Factor
Type of Welder Transformer Nameplate Utility- Owned Customer-
Rating ~ 50% Duty Distribution Owned
Cycle Transformer Distribution
Transformer
Rocker Arm, Press 20 kVA or less .60 .50
or Projection Spot
Rocker Arm or Over 20 kVA, incl.
Press Spot
Projection Spot 21 to 75 kVA, incl. .80 .60
Flash or Butt 100 kVa or over
Seam or Portable Gun All sizes
Flash or Butt 67 to 100 kVA, incl. *
Project Spot Over 75kVA
Flash or Butt 66 kVA or less 1.20 .90
· Each flash or butt welder in this group will be rated at 80 kVA where the
distribution transformer is owned by the Utility or 60 kVA where the distribution
transformer is owned by the Customer.
d. Ratings prescribed by a., b., and c., above normally will be determined
from nameplate data or from data supplied by the manufacturer. If such
data are not available or are believed by either the Utility or Customer to
be nnreliable, the rating will be determined by test.
e. If established by seals approved by the Utility, the welder rating may be
limited by the sealing of taps which provide capacity greater than the
selected tap and/or by the interlocking lockout of one or more welders
with other welders.
f. When conversion of units is required for tariff application, one welder
kVA will be taken as one horsepower for tariffs stated on a horsepower
basis and one welder kVA will be taken as one kilowatt for tariffs stated
on a kilowatt basis.
2. Billing of Welders. Welders will be billed at the regular rates and conditions of
the tariffs on which they are served subject to the following provisions:
a. Connected Load Type of Schedule. Welder load will be included as part
of the connected load with ratings as determined under section 1., above,
based on maximum load that can be connected at any one time, and no
allowance will be made for diversity between welders.
b. Demand Metered Type of Schedule. Where resistance welders are served
on these schedules, the computation of diversified resistance welder load
shall be made as follows:
18 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Multiply the individual resistance welder ratings, as prescribed in Section
1.c. to 1.f. inclusive, above, by the following factors and add the results
thus obtained:
1.0 times the rating of the largest welder
0.8 times the rating of the next largest welder
0.6 times the rating of the next largest welder
0.4 times the rating of the next largest welder
0.2 times the rating of all additional welders
If this computed diversified resistance welder load is greater than the
metered demand, the diversified resistance welder load will be used in lieu
of the metered demand for rate computation purposes.
J. Interval Metering and Other Metering Facilities as Added Facilities.
1. This section is applicable to the installation of Interval Metering and/or Metering
Facilities that are not part of other transmission and distribution facilities installed
as Added Facilities under Rule 2, Section H.
2. Interval Metering and/or Metering Facilities may include, but are not limited to
the components as defined in Rule 1 under Interval Metering or Metering
Facilities.
3. Where a Customer elects, and the Utility agrees, the Utility will install, own, and
maintain Interval Metering and/or Metering Facilities which are in addition to, or
in substitution for, standard equipment for the Customer's use. The costs of such
equipment shall be borne by the Customer.
4. The costs of Interval Metering shall be at the customer's cost.
5. Interval Metering and/or Metering Facilities Charges.
a. Interval Metering and/or Metering Facilities will be installed, owned, and
maintained under the terms of and conditions of a contract. Where a
Customer requests, the Utility may agree to finance the interval Metering
and/or Metering Facilities.
b. Other Charges. For Utility-owned Interval Metering and/or Metering
Facilities, the customer shall pay the maintenance and testing charges in
accordance with Schedule CC-SF. This charge shall include repair and/or
rephcement of the Interval Metering and/or Metering Facilities, as
necessary to provide for continued operation. The customer shall remain
liable for repair or replacement due to damage from misuse, or hazards
such as fire, theft, or vandalism. The customer shall pay the maintenance
and testing charges for the Interval Metering and/or Metering Facilities
during the useful life of such equipment, under the terms and conditions
set out in the IMMFA.
] 9 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
c. The Utility will update the installation, purchasing, maintenance and
testing costs, and the monthly capital-related charges when changes occur
in the Utility's costs for providing such services and will file these updates
with the City Council.
J. Change of Connected Load.
If a Customer plans to make any significant change either in the amount or character of
the electrical load connected to their service, the Customer shall give the Utility written
notice in sufficient time for the Utility to modify its service facilities, if necessary, before
the Customer makes the changes. The cost of modifying the Utility's facilities will be
charged to the Customer in accordance with Rule No. 16.
20 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
A. Application for Service.
All Applicants for electric s:rvice have given implied consent to receive such service
only upon agreeing to comply with the roles and regulations of the Utility. Each
applicant for electric service may be required to sign an application on a form provided
by the Utility. However, at the option of the Utility an oral request for service may be
accepted. Each applicant may be required to fumish the following information:
1. Legal Name of Applicant.
2. Date and Place of Application.
3. Location of premises to be served.
4. Social Security Number or Tax ID Number.
5. Purpose for which electric service is to be used.
6. Address to which bills are to be mailed or delivered.
7. Whether applicant is tenant of, or agent for, the premises.
8. Square footage of space to be served and typical hours of operation.
9. Desired service voltage and main switch size.
10. A completed Electric Information Sheet and city approved plans for the
Premises to be served.
11. Rate schedule desired where an optional rate is available.
12. Information to establish credit-worthiness of the applicant.
13. Information pertinent to the design, installation, maintenance or operation of
facilities, and to the administration of the Utility's electric tariffs.
14. Such other information as the Utility may reasonably require.
If an existing electric service connection is found to be inactive at the time of application,
which may include but not limited to, damages to the connection and/or replacement of
the Meter, an assessment will be made of the electric service connection and a fee shall
be charged on a time and material basis to recover the cost of re-establishing the service
to an active status.
A new account setup fee shall be charged to offset the cost of creating accounting and
computer records, reading the Meter and/or turning on the electric service and shall be
included on the first utility bill of all new accounts. The charge for the new account setup
fee is set forth in the Rate Schedule.
The Application is a request for service and does not in itself bind the Utility to serve
except under its filed tariff, nor does it bind the Applicant/Customer to take service for a
longer period than the minimum requirements of the Rate Schedule. A contract will be
required as stated in Rule 4 or in any applicable tariff.
Upon acceptance and approval of the Application, the Utility agrees to furnish and the
Applicant agrees to take electric service in accordance with the Utility's applicable Tariff
Schedule. These Tariff Schedules constitute the terms and conditions of the agreement
between the Utility and the Applicant/Customer for public utility electric service
provided, unless agreed otherwise in writing.
21 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
B. Individual Liability for Joint Service.
Two or more persons who join in one Application or contract for service shall be jointly
and severally liable hereunder and shall be billed by means of a single periodic bill
mailed to the person designated on the Application to receive the bill. Whether or not the
Utility obtained a joint application, where two or more persons occupy the same
premises, they shall be jointly and severally liable for bills for electric energy supplied.
C. Change in Customer's Equipment or Operations.
Customers shall give the Utility written notice of the extent and nature of any material
change in the size, character, or extent of the utilizing equipment or operations for which
the Utility is supplying service before making any such change.
D. Refusal to Provide Service.
Utility may disconnect or refuse to provide service to the Applicant if the conditions upon
the Applicant's premises indicate that false, incomplete, or inaccurate information was
provided to Utility or the acts of the Applicant or anyone on the premises creates an
unsafe situation for Utility's employee. Utility shall provide the Applicant the reason for
such refusal.
22 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
4 = C n rac s
Contract Requirements.
A. When Service Contracts are Required.
A contract or agreement to take and pay for electric service will not be required as a
condition precedent to service except:
1. Where required by provisions contained in the Tariff Schedules, in which case the
term of the contract will be that specified.
2. Where it is necessary to install a line extension in which case a contract for a
period of three (3) years may be required; except that, when temporary service is
to be supplied tinder the provisions of Rule 13, the contract will cover the period
of contemplated operations, but not longer than three (3) years.
B. When Facilities Contracts are Required.
A contract or agreement to pay for the use, installation, or removal of facilities including,
but not limited to, line extensions, street light installations, and Special or Added
Facilities will be required:
1. Where the provisions of the Tariff Schedules so specify, in which case the terms
of the contract will be governed thereby.
2. Where any Applicant or Customer desires new or increased distribution facilities
for Temporary Service, in which case the Utility may require such person to pay
to the Utility, in advance or otherwise, the estimated cost installed, plus the
estimated cost of removal, less the estimated salvage of the facilities necessary for
fumishing service in accordance with the provisions of Rule 13.
3. Where a person, whether or not a Customer, desires to have the Utility modify,
rearrange, relocate, or remove any of its facilities, the Utility if it agrees to make
such changes may require the person, at whose request the changes are made, to
agree to pay, in advance or otherwise, the cost to the Utility of making the
changes.
C. Non-Standard Contracts or Service Agreements. Where the customer has any outstanding
non-standard contracts or service agreements with the Utility, or any non-standard
Service Account or meter service arrangements for the customer's convenience or for the
Utility's Operating Convenience, the Utility may, at its discretion, require the customer
to:
1. Modify the non-standard Service Account or meter service arrangements; or
2. Terminate the contract, agreement, or arrangement because of conflicts with other
tariff provisions.
23 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
F[u e 5 = Speci [ equire on Forr s
A. Contracts.
Each agreement or contract form for electric service or installation of facilities will
contain the following provision: "This contract shall at all times be subject to such
changes or modifications by the City Council of Rancho Cucamonga as said City Council
may, from time to time, direct in the exercise of its jurisdiction."
B. Customer's Bill.
Information will be printed on each bill or Summary Bill for electric service or will
indicate how to obtain such information. The information either printed or supplied will
include substantially the following:
1. Your bill or summary bill is due and payable upon presentation. Payment should
be made to the Rancho Cucamonga Municipal Utility's offices or an authorized
agent.
2. Should you question this bill or Summary Bill, please request an explanation
and/or investigation from the Rancho Cucamonga Municipal Utility.
3. Any customer who has initiated a complaint or requested an investigation within
five days of receiving a contested bill or Summary Bill for service shall be given
an opportunity for review of such complaint or investigation by a review manager
of RCMU.
4. If, after a determination by RCMU, you believe you have been billed incorrectly,
the amount of the bill or Summary Bill should be deposited with the Rancho
Cucamonga City Council in c/o the City Clerk's Office, 10500 Civic Center
Drive, Rancho Cucamonga, CA 91730, to avoid discontinuance of service. Make
remittance payable to the City of Rancho Cucamonga, and attach the bill or
Summary Bill and a statement supporting your belief that the hill or Summary
Bill is not correct. The Director will review the basis of the billed amount
and make disbursement in accordance with its findings. Further appeal may be
filed under the City Council's formal procedure.
5. The schedule or code number of the rote under which service is billed.
C. Discontinuance of Service Notice.
1. Every Discontinuance of Service Notice for nonpayment of a delinquent account,
as provided for in Rule 8, shall include substantially all of the following
information:
a. The name and address of the customer whose Customer Account is
delinquent.
b. The amount of the delinquency.
24 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
c. The date by which payment, or arrangement for payment, is required in order
to avoid termination.
d. The procedure by which the customer may initiate a complaint or request an
investigation concerning service or changes.
e. The procedure by which the customer may request amortization of the unpaid
charges.
f. The telephone number of a representative of RCMU who can provide
additional information or institute arrangements for payment.
2. The following will be printed on each discontinuance of service notice:
If past due bills or Summary Bills are unpaid after the expiration date of a
discontinuance of service notice, a deposit may be required and service may be
discontinued. Service may be discontinued at a new location 15 days after service
is established if there are unpaid bills for service at a prior location.
If you are unable to pay the amount shown on this notice, please contact the
Utility's offices to discuss payment arrangements.
When the customer and the Utility fail to agree on a bill or Summary Bill and
payment is not made, to avoid discontinuance of service the customer must
deposit the amount of the bill or Summary Bill with the Rancho Cucamonga City
Council in c/o the City Clerk's office, 10500 Civic Center Drive, Rancho
Cucamonga, CA 91730, which will review the basis of the billed amount and
disburse the deposit in accordance with its findings. Subsequent unpaid bills or
Summary Bills, if disputed, must be handled in the same manner to preclude
discontinuance for nonpayment.
If an RCMU representative makes a call because of the customer's failure to pay,
a field assignment charge may be required.
After discontinuance and prior to restoration of service, the customer must pay the
full amount past due and may be required to pay a reconnection charge and a
deposit adequate to reestablish credit.
D. Deposit Receipts.
Each receipt for a cash deposit to establish or reestablish credit for service will
contain substantially the following statements:
Upon discontinuance of service, the Utility will refund the customer's deposit or
the balance in excess of any unpaid bills. After the customer has paid bills for
electric service before becoming past due for twelve months, the Utility will
refund the deposit by applying it to the customer's unpaid bills or by check.
Endorsement of a refund check will constitute acknowledgement of receipt of
refund and release the Utility from any further claims against the deposit covered
by this receipt.
25 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Ru o = Es a[ lishmen Re esta ishmen Service
A. Establishment of Credit - All Classes of Service.
Pertinent information will be requested from the Applicant to establish credit which shall
include, but not be limited to, a social security number and/or tax identification number.
In addition, each Applicant will be required to establish credit by satisfying one or more
of the following conditions:
1. By providing a good credit reference from another electric utility for electric
service for one year or more within the past two years indicating the applicant maintained
a record of paying utility bills before becoming delinquent in the same customer name.
2. By making a monetary guarantee such a cash deposit equal to two (2) times the
estimated average monthly bill and sign an Application form provided by the Utility in
advance of receiving electric service.
B. Re-establishment of Credit - All Classes of Service.
If the Utility has made a service call to disconnect the service for non-payment of a
delinquent bill, an additional charge shall be made to return service. Additionally, a
deposit equal to three times the estimated monthly bill shall be required.
26 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
7 an ] rvice T rn-On Char
A. General.
Deposits will be required when a Customer is otherwise unable to satisfactorily establish
or re-establish credit, as set forth in Rule 6.
B. Amount of Deposit.
The amount of deposit required to establish credit for electric service is two times (2x)
the estimated average monthly bill. The amount of deposit required to re-establish credit
for electric service is three times (3x) the estimated average monthly bill.
In the event that a Customer of the Utility has diverted electricity ("energy theft"), a
separate deposit shall he assessed. This deposit shall be twice the amount of the
estimated loss to the Utility resulting from the diversion, but in no case shall the amount
be less than the minimum diversion deposit.
C. Payment of Deposit.
Deposits are due upon application for service and delinquent 14 days later.
Deposits will not be used as payment for past-due bills to avoid discontinuance of
service.
D. Return of Deposit.
Deposits may be retumed after the Customer has paid bills for service for twelve (12)
consecutive months, without having received a delinquent notice. The deposit shall be
credited towards any outstanding charges.
All other deposits shall be retained by the Utility until the electric service has been
terminated at the request of the Customer or by the utility pursuant to these rules and
regulations. Upon service termination, the Utility shall credit the deposit towards
payment of any outstanding charges due and owing by the Customer. After the Utility
has made such credit, any remaining portion shall be refunded to the Customer.
The Utility may apply the deposit at any time upon request, provided the Customer's
credit may otherwise be established in accordance with Rule No. 6, Establishment and
Re-establishment of Service.
D. Service Turn-On Charge.
A service turn-on shall be made for turning on electric service during normal business
hours on the following workday. There will be an additional charge for same day and
after hours turn-on of service or special appointment turn-on service (the special
appointment turn-on charge will apply ifa specific time is requested and will not apply to
the normal four hour window appointment) when specifically requested by the Customer.
A service charge will be assessed for each additional field visit required t complete the
27 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
service mm-on order. After hours for fee assessment purposes are legal holidays and
hours outside the following time periods: 8AM to 4PM Monday through Friday and 9AM
to 1PM Saturdays.
The Utility shall not be liable for any loss or damage caused by the improper installation,
maintenance or malfunctions of any electric apparatus or appliance, or £or damage caused
by the turning on and offof electric service by the Utility.
28 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
8 = ]o ices
A. Notices to Customers.
When notices from the Utility to a Customer are required, they will nonnally be given in
writing, either mailed to the address specified in the Customer's Application for service
or to any address subsequently specified by the Customer or delivered to him or her or
posted in the local newspaper of record, except that in emergencies the Utility may give
notices in the manner most suitable under the existing conditions (radio, television,.
telephone, etc.).
The discontinuance of service notice for nonpayment of a delinquent account shall be
mailed as stated above at least 5 calendar days prior to proposed termination of
nondomestic service. All procedures as required by law shall be exercised.
B. Notices from Customers.
Notices from a Customer to the Utility may be given by written communication mailed to
the Utility's office or may be given orally by the Customer or the Customer's authorized
agent at the Utility's office except when written notice is specifically required in Tariff
Schedules or in any written agreement.
29 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Ru e g - Rendering and Paymen
A. Rendering of Bills.
1. Billing Period. Bills for elec~xic service will be rendered bimonthly, monthly or
as otherwise provided in the Tariff Schedules. Electric Meters shall be read as
nearly as possible at regular intervals. Such regular Meter readings normally shall
be monthly, but may be at other intervals as established at the discretion of the
Utility.
2. Metered Service.
a. Bills for metered service will be based on Meter registrations. Meters will
be read as required for the preparation of regular bills, opening bills and
closing bills.
b. If, because of unusual conditions or for reasons beyond its control, the
Utility is unable to read the Meter on the scheduled reading date, the
Utility may bill the Customer or those deriving the benefit of service for
estimated consumption during the Billing Period, and make any necessary
corrections when a reading is obtained. Estimated consumption for this
purpose will be calculated considering the Customer's prior usage, the
Utility's experience with other Customers of the same class in that area,
and the general characteristics of the Customer's operations. Adjustments
for any underestimation or overestimation of a Customer's consumption
will be reflected on the first regularly scheduled bill rendered and based on
an actual reading following any periods when estimation was required.
When a service start date can be reliably estimated, the undercharge can
be computed back to that date, exclusive of Rule 17. Access to the Meter,
sufficient to permit it being read, shall be provided by the Customer as a
prerequisite to the Utility making any adjustment of consumption billed on
an estimated basis.
3. Pro rata Computation. All bills for electric service rendered will be computed in
accordance with the applicable thirty-day Rate Schedule, but the size of the
energy blocks and the amount of the Customer, Service, Demand or Minimum
Charge specified therein will be prorated on the basis of the ratio of the number of
days service has been rendered to the number of days in an average month of
thirty (30) days.
B. Readings of Separate Meters Not Combined.
For the purpose of billing, each Meter upon the Customer's premises will be considered
separately, and the readings of two (2) or more Meters will not be combined, except as
follows:
1. Where combinations of Meter readings are specifically provided for in the Tariff
Schedules.
30 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTPdC SERVICE RULES
2. Where the Utility's operating convenience requires the use of more than one
Meter.
C. Payment of Bills.
Electric bills, including service and penalty charges, are due and payable upon deposit by
Utility in the United States mail ("date billed"), and shall be delinquent nineteen (19)
calendar days after said date. A late payment of 0.9% per month will be applied to the
total unpaid balance of a Customer account if the Customer's payment is not received by
the date indicated on the Customer Account billing. Upon delinquency, the Utility shall
mail a second billing in the form of a delinquent notice; service may be discontinued if
the bill is not paid within the time required by such notice.
D. Returned Check.
The Utility may require payment of a returned check charge equal to that permitted under
law for any check returned from the bank unpaid, as set forth in the Rancho Cucamonga
Municipal Code, Section 3.02.040 Schedule of Fees and Service Charges. If the returned
item was returned for payment on a prior 48-hour notice of disconnection, service may be
terminated without further notice.
E. Privacy of Customer Information.
To preserve a customer's privacy when receiving and paying electric bills through the
internet, the Utility shall not release confidential information, including financial
information, to a third party without an electronic signature or voice/written consent from
the customer.
3 1 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
P,u e = ispu d ,ppea Process
A. Customers who believe their bill is in error must first contact the Utility by telephone or
in writing within five (5) days after receiving the bill and initiate a compliant or request
an investigation concerning the bills. After that period the bill considered payable as
rendered.
B. If, after contact with the Utility, the Customer believes the bill is still incorrect, the
Customer must, within ten (10) days after receiving the explanation from the Utility, send
his/her remittance for the entire amount of the disputed bill along with a written statement
setting forth the reasons why the Customer believes the bill is incorrect to: Utilities
Administrative Resources Manager, City of Rancho Cucamonga - Engineering/Public
Works, 10500 Civic Center Drive, Rancho Cucamonga, California 91730.
C. Failure of the Customer to file a written statement with the Utilities Administrative
Resources Manager, within ten (10) days after receipt of the explanation from the Utility
will constitute acceptance by the Customer of the bill as rendered, and authorize
discontinuance of service in accordance with Rule 11.
D. If before completion of the Utilities Administrative Resources Manager's review,
additional bills become due which the Customer wishes to dispute, the Customer will not
be required to file the dispute with the Utility, as stated above, but will be required to
send his/her remittance for the entire amount of the additional bills disputed to: Utilities
Administrative Resources Manager, City of Rancho Cucamonga - Engineering/Public
Works, 10500 Civic Center Drive, Rancho Cucamonga, California 91730, and file
additional written statements within ten(10) days after receipt of such bills setting firth
the reasons why the Customer believes the additional bills are incorrect. Failure to do so
will authorize discontinuance of service in accordance with Rule 11. The Utilities
Administrative Resources Manager will not, however, accept deposits if the underlying
dispute appears to be over matters that do not directly relate to the accuracy of the bill.
E. Upon timely receipt of the written statement, the Utilities Administrative Resources
Manager or his designee will review the basis of the billed amount and communicate the
results of the review and decision to the Customer.
F. Any Customer, whose complaint or request for investigation regarding a bill for electric
service results in an adverse determination by the Utilities Administrative Resources
Manager, may appeal such determination, after receiving the explanation from the
Utilities Administrative Resources Manager, by sending a written statement within 10
days of mailing of the explanation setting forth the reasons why the Customer believe the
investigation is incorrect. The Customer must send this statement to the Director of
Utilities/City Engineer, City of Rancho Cucamonga, 10500 Civic Center Drive, Rancho
Cucamonga, California 91730.
Upon timely receipt of the written statement, the Director of Utilities/City Engineer, or
his representative will determine if the Review Manager's investigation was thorough
and complete, addressing the aspects of the billing dispute. The results will be
communicated to the Customer in writing.
32 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
G. If the billing dispute is not satisfactorily resolved with the Director of Utilities/City
Engineer or his representative, the Customer may request a review by the City Manager
by sending a written statement within five days of mailing the Director of Utilities/City
Engineer determination to: City Manager, City of Rancho Cucamonga, 10500 Civic
Center Drive, Rancho Cucamonga, California 91730. Upon timely receipt of this written
statement, the City Manger will make his determination and communicate said
determination to the Customer in writing.
H. If the Customer is not satisfied with the findings of the City Manager, the Customer may
appear to the City Council. The appeal must be submitted in writing to the City Clerk,
together with the reasons for the dispute within ten days following mailing of the City
Manager's determination. In the absence of a timely filed appear, the City Manager's
determination will be final. Upon receipt of a timely appeal, the matter will be reviewed
by the City Council within 45 days of receipt. A written decision of the City Council
shall be delivered to the Customer by personal delivery or certified mail within fifteen
days following the appeal heating.
33 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Ru e o Discon inuanc and Restoration Service
A. Past Due Bills.
Electric bills, including service and penalty charges, are due and payable upon deposit by
Utility in the United States mail ("date billed"), and shall be delinquent nineteen (19)
calendar days after said date. Upon delinquency, the Utility shall mail a second billing in
the form of a delinquent notice. Service may be discontinued if the bill is not paid within
the time required by such notice. B. Nonpayment of Bills.
1. All delinquent accounts unpaid at the close of business on the twenty-four (24th)
calendar day after the date billed shall have electric service discontinued on the
twenty-sixth (26th) day after said date without further notice.
Any Customer who contests a bill and has initiated a complaint or requested an
investigation within five (5) days of receiving said bill shall not have service
discontinued for non-payment during the pendency of an investigation by the
Utility of such Customer's dispute or complaint provided the Customer also keeps
current the account for Utility services as charges accrue in each subsequent
billing period. Services shall not be discontinued for non-payment for any
Customer complying with an amortization agreement entered into with the Utility,
provided the Customer also keeps current the account for Utility services as
charges accrue in each subsequent billing period. If a Customer fails to comply
with an amortization agreement, the Utility will give a 7-day discontinuance of
service notice before discontinuing service, but such notice shall not entitle the
Customer to further investigation by Utility.
2. If a Customer is receiving more than one (1) service, any or all services may be
discontinued when any service, regardless of location, is discontinued for non-
payment.
4. Under no circumstances may service be discontinued for non-payment of a bill to
correct previously billed incorrect charges for a period in excess of the preceding
three (3) months, unless such incorrect charges have resulted from the Customer
not abiding by the Tariff Schedules.
5. On any Saturday, Sunday, legal holiday recognized by the Utility, or at any time
during which the business office of the Utility is not open to the public, service
will not be discontinued by reason of delinquency in payment for Utility services.
C. Unsafe Equipment.
The Utility may refuse or discontinue service to a Customer if any part of the Customer's
wiring or other equipment, or the use thereof, shall be determined by the Utility to be
unsafe or in violation of applicable laws, ordinances, rules or regulations of public
authorities, or if any condition existing upon the Customer's premises shall be thus
determined to endanger the Utility's facilities, until it shall have been put in a safe
condition or the violation remedied. The Utility does not assume any responsibility for
34 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UT1LITY
ELECTRIC SERVICE RULES
inspecting or repairing the Customer's wiring or other equipment or any part thereof and
assumes no liability therefore.
D. Service Detrimental to Other Customers.
The Utility will not provide service to any premise, the operation of which will be
detrimental to the service of the Utility or its other Customers, and will discontinue
electric service to any Customer after having been given notice by the Utility to cease so
doing.
E. Fraud.
The Utility may refuse or discontinue service if the acts of the Customer or the conditions
upon the Customer's premises are such as to indicate any intent to defraud the Utility. A
fee will be collected for the investigation of acts of fraud and/or diversion.
F. Failure to Establish or Re-establish Credit.
If, for an Applicant's convenience, the Utility should provide service before credit is
established or should continue service to a Customer when credit has not been re-
established in accordance with Rule 6, and the Customer fails to establish or re-establish
credit, the Utility may discontinue service.
G. Non-compliance.
Except as otherwise specifically provided in this Rule 11, the Utility may discontinue
service to a Customer for non-compliance with Tariff Schedules if, after written notice of
at least five (5)days, the Customer has not complied with the notice. The Utility may
dispense with the giving of such notice in the event there exists in the Utility's opinion a
dangerous condition, thus rendering the immediate discontinuance of service to the
premises imperative.
H. Customer's Request for Service Discontinuance.
When a Customer desires to terminate responsibility for service, the Customer shall give
the Utility not less than two (2) business days' notice of this intention, state the date on
which the Customer wishes the termination to become effective, provide access to the
meter and provide the Utility with the address to which the closing bill should be mailed.
In the event access is not provided, the Customer discontinuing service shall be held
liable for all oonsumption until access is provided. A field visit service charge will be
assessed for each additional trip (after original attempt to turn service off) required to
complete the turn-off request. A Customer may be held responsible for all service
furnished at the premises until two (2) business days after receipt of such notice by the
Utility or until the date of termination specified in the notice, whichever date is later.
I. Restoration - Reconnection Charge.
The Utility will require payment of all past due bills, applicable service reconnection
charges, and deposit before restoring service that has been disconnected for non-payment
of bills or for failure otherwise to comply with Tariff Schedules. If service(s) have been
35 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
illegally restored or damaged due to tampering, the Customer must pay all damage
charges prior to reconnection. The Customer and/or beneficiary of service are
responsible for all damage charges whether or not service is reconnected.
If it is necessary to verify funds prior to reconnect, an additional fund verification fee
may be assessed. If funds can not be verified, the Utility may require secured funds prior
to reconnect.
If service is terminated, or if a notice of discontinuance has been given, the Utility will
require the Customer to pay a deposit or an additional deposit equal to an estimated
average three month bill.
All reconnect service charges are cumulative and each trip to the premises will incur
additional charges.
In the event anyone has turned on the electric service at~er it has been turned off for any
of the above reasons; there shall be a charge in addition to other amounts due from the
Customer before service is restored.
If the meter is removed, a service charge will be billed in addition to other amounts due.
An inspection will be required at the Customer's expense (prior to re-installation of
meter).
If service has been terminated by an electric crew at the overhead or underground, there
will be an additional service charge prior to restoring the service.
J. Unsafe Environment.
If the customer or anyone on the premises inflicts violence, as defined in Rule 1, or
threatens with present ability to inflict violence upon an employee of the Utility or its
subcontractors, the Utility may discontinue service to a customer after written notice of at
least five days. The discontinuance of service may be avoided if the customer agrees to
meet with the Utilities Administrative Resource Manager and/or law enforcement and the
customer agrees to cease from any act of violence.
K. Discontinuance for Use of Electricity Without Application
L. When a new occupant who has not applied for electric service takes possession of
premises and finds the electric service turned on, the occupant shall notify the Utility
of such findings within 1 working day.
In the event the occupant turns on the electric service, or fails to notify the Utility of
finding the electric service turned on within 1 working day of occupancy, the
occupancy will be billed for consumption back to the move in date and owner shall be
billed for any unresolved usage. If the premises are unoccupied, or the Utility has not
been notified of a new tenant by the owner, property manager, occupant or other
representative of the owner, and electric service is in use, the owner of the property
shall be held responsible for payment of the bill. It is the responsibility of the owner
to verify that the utility service has been transferred into the name of the new
occupant and to settle disputes of responsibility between the occupant and the owner.
36 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
In the event that the occupant is charged for usage where the amount charged will be
determined by the Utility, the amount billed will be based upon either the meter
reading or on the basis of the estimated consumption for the length of time service
was received by the occupant without proper application.
When the Utility finds that electricity is being used without proper application, the
Utility may terminate the service without further notice. Any amount due in excess
of the amount billed to the occupant shall be billed to the owner.
Only authorized Utility personnel are permitted to turn the service on at the meter. If
the occupant restores electric service, a self-restoral service fee may be imposed.
3 7 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILI~
ELECTRIC SERVICE RULES
Ru e = Ra os and Optional Ral es
A. Effective Rates.
The rates charged by the Utility for electric service are those on file with the Utility's
Utilities Administrative Resources Manager and are legally in effect. A copy of complete
Tariff Schedules as filed with the Utilities Administrative Resources Manager, shall be
maintained for public inspection at the office of the Utility.
B. Optional Rates.
1. Where there are two or more Rate Schedules, rates, or optional provisions
applicable to the class of service requested by the Applicant, the Utility will call
Applicant's attention, at the time Application is made, to the several schedules,
and the Applicant must designate which Rate Schedule, rate, or optional provision
the Customer desires. When the Customer notifies the Utility of any material
change in the size, character, or extent of utilizing equipment or operations, in
accordance with Section C of Rule 3, the Utility will, within a reasonable time,
advise the Customer of the resulting rate options. In the absence of the
notification provided for in SectionC of Rule 3, the Utility assumes no
responsibility for advising the Customer of lower optional rates under other
existing schedules, rates, or optional provisions available as a result of the
Customer's changes in equipment or operations.
2. When an Applicant for new service has applied for service under a mutually
agreed upon Rate Schedule, the Rate Schedule will remain in effect for a
minimum of three (3) billing periods to determine the accuracy of the application
of the rate.
C. New or Revised Rates.
Should new or revised rates be established after the time Application is made, the Utility
will, within a reasonable time, use such means as may be practicable to bring them to the
attention of those of its Customers who may be affected thereby.
D. Change of Rate Schedule.
1. A change to another applicable Rate Schedule, rate, or optional provision will be
made only where the Customer elects to make such change, or where in the
opinion of the Utility, another Rate Schedule is more applicable.
2. Should a Customer so elect, the change will be made, provided:
a. A change has not been made effective during the past twelve-months'
period; or
b. The change is made to, or from, a new or revised Rate Schedule; or
3 8 Effective Da~e: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
c. There has been a change in the Customer's operating conditions for that
service which, in the opinion of the Utility, justifies the change; and
d. The change is not made more often than once in twelve (12) months where
service is being supplied under a schedule containing an annual fixed
charge or an annual minimum charge; and
e. The Customer has made the request by written notice to the Utility.
3. The change will become effective for the Billing Period during which the
Customer has requested the change and is not subject to a retroactive adjustment,
except when such change is the result of a Utility error, in accordance with
Rule 17.
E. Power Cost Adjustment Factor (PCAF)
The PCAF is a charge per kWh which is used (1) to adjust the Utility's electric rates for
the actual cost of purchasing and generating electric power and energy to service the
Utility's Customers, and (2) to minimize fluctuations in rates.
The energy charge per kWh in each Rate Schedule recovers the costs of purchasing and
delivering power and energy from all suppliers of power and energy, other suppliers, and
the cost of power from the Utility's owned generating resources.
The PCAF will reflect all changes in energy costs, including the following:
1. Changes m any component of the wholesale rate.
2. Changes in transmission and wheeling payments.
3. Changes in scheduling and dispatching payments.
4. Changes in contract incremental costs.
5. Changes in economy energy purchases.
6. Changes in take-or-pay obligations.
The PCAF as set forth in the Tariff Schedule shall be applied to kWh sold on and after
the effective date, as also set forth below, and continuing thereafter until a new PCAF
becomes effective. The amount to be added to or subtracted from each bill due to the
PCAF shall be calculated by multiplying the number of kWh for which the bill is
rendered by the applicable PCAF.
The PCAF, which may be either positive or negative, will be reviewed and revised
quarterly to reflect (1) actual changes in excess of a plus or minus ten percent (10%) of
the amount stated in the energy charge included in the Tariff Schedule.
The City Council shall have responsibility for establishing the PCAF and its effective
date.
39 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
F. Change of Law Adjustment Factor (CLAF)
Change in Law means any change, modification, revision, or adoption of (1) any law,
rule, regulation, order, writ, judgment, decree, resolution, ordinance, or other legal or
regulatory determination by any court, regulatory agency or governmental authority of
competent jurisdiction, or (2) any law, role, regulation, order, writ, judgment, decree,
resolution, ordinance, or other legal or regulatory determination, or interpretation thereof,
which has been adopted, enacted, released or promulgated, which results in either partial
or wholly new or different application of a pre-existing law. The CLAF is a charge or
credit per kWh which is used to adjust the Utility's electric rotes for the impact of
Changes in Law that would materially change the Utility's revenue or expenses.
The CLAF as set forth in the Tariff Schedule shall be applied to each kWh sold on and
atter the effective date, or also set forth below, and continuing thereafter until a new
CLAF becomes effective. The amount to be added to or subtracted from each bill due to
the CLAF shall be calculated by multiplying the number of kWh for which the bill is
rendered by the applicable CLAF.
The CLAF, which may be either positive or negative, will be reviewed and revised
quarterly to reflect actual changes in excess of a plus or minus ten percent (10%) of the
amount stated in the Tariff Schedule.
The City Council shall have the responsibility for establishing the CLAF and its effective
date.
G. Applicability.
Unless otherwise stated in the Rate Schedule, the Rate Schedules of the Utility are
applicable only for service supplied entirely by the Utility.
H. Definitions for Rule 12.
Billing Demand: The Billing Demand shall be the kilowatts of Maximum Demand,
determined to the nearest kW. The Demand Charge shall include the following billing
components. The Time Related Component shall be for fie kilowatts of Maximum
Demand recorded during (or established for) the monthly billing period. The Facilities
Related Component shall be for the greater of the kilowatts of Maximum Demand
recorded during (or established for) the monthly billing period or 50% of the highest
Maximum Demand established in the preceding eleven (11 ) months (Ratcheted Demand).
However, when the Utility determines the Customer's Meter will record little or no
energy use for extended periods of time or when the Customer's Meter has not recorded a
Maximum Demand in the preceding eleven (11) months, the Facilities Related
Component of the Demand Charge may be established at fiRy percent (50%) of the
Customer's Connected Load.
Excess Transformer Capacity: Excess Transformer Capacity is the amount of
transformer capacity requested by a Customer in excess of that which the Utility would
normally install to serve the Customer's Maximum Demand.
40 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Maximum Demand: Maximum Demands shall be established for the On-Peak, Mid-
Peak, and Off-Peak periods. The Maximum Demand for each period shall be the
measured maximum average kilowatt input indicated or recorded by instruments, during
any 15-minute metered interval, but, where applicable, not less than the diversified
resistance welder load computed in accordance with the section designated Welder
Service in Rule 2. Where the demand is intermittent or subject to violent fluctuations, a
5-minute interval may be used.
Power Factor Adjustment: When the Maximum Demand is expected or has exceeded
200 kW for three (3) consecutive months, kilovar metering will be installed as soon as
practical, and, thereafter, until the Maximum Demand has been less than 150 kW for
twelve (12) consecutive months, the billing will be increased each month for power factor
for service metered and delivered at the applicable voltage level, based on the per kilovar
of maximum Reactive Demand imposed on the Utility. The reactive demand will be
determined as follows:
1. For Customers with metering used for billing that measures reactive demand. The
maximum reactive demand shall be the highest measured maximum average
kilovar demand indicated or recorded by metering during any 15-minute metered
interval in the month. The kilovars shall be determined to the nearest unit. A
device will be installed on each kilovar Meter to prevent reverse operation of the
Meter.
2. For Customers with metering used for billing that measures kilovar-hours instead
of reactive demand. The kilovars of reactive demand shall be calculated by
multiplying the ldlowatts of measured Maximum Demand by the ratio of the
kilovar-hours to the kilowatt hours. Demands in kilowatts and kilovars shall be
determined to the nearest unit. A ratchet device will be installed on the kilovar-
hour Meter to prevent its reverse operation on leading power factors.
Summer Season: The Summer Season shall commence at 12:00 a.m. on June 1st and
continue until 12:00 a.m. on October 1st of each year. A pro rata computation will be
made for seasonal billing purposes.
Temporary Discontinuance Service: Where the use of energy is seasonal or
intermittent, no adjustments will be made for a temporary discontinuance of service. Any
Customer, prior to resuming service within twelve (12) months after such service was
discontinued, will be required to pay all charges which would have been billed if service
had not been discontinued.
Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Time Period: Time periods are defined as follows:
On-Peak: Noon to 6:00 p.m. summer weekdays except holidays
Mid-Peak: 8:00 a.m. to Noon and 6:00 p.m. to 11:00 p.m. summer weekdays
except holidays.
8:00 a.m. to 9:00 p.m. winter weekdays except holidays
Off-Peak: All other hours.
Winter Season: The Winter Season shall commence at 12:00 a.m. on October 1st of
each year and continue until 12:00 a.m. on June 1st of the following year. A pro rata
computation will be made for seasonal billing purposes.
42 Effective Date: November ~, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Ru e - Temporary Service
A. Establishment of Temporary Service.
Utility shall, if no undue hardship to its existing Customers will result therefrom, furnish
Temporary Service under the following conditions:
1. The Applicant shall pay, in advance or otherwise as required by Utility, the
estimated cost installed, plus the estimated cost of removal, less the estimated
salvage, of the facilities necessary for furnishing service.
2. The Applicant shall establish credit as required by Rule 6, except that the amount
of deposit prescribed in Rule 7 shall not exceed the estimated bill for the duration
of service.
B. Applicant Design.
Applicant may elect to use the Applicant design option to design that portion of the
temporary facilities normally designed by the Utility in accordance with the same
Applicant design provisions outlined in Rule 15, except that all charges and refunds shall
be made under the provisions of the rule.
C. Change to Permanent Status.
1. A Customer will retain temporary status as long as the Utility deems the facilities
to be speculative in character, of questionable permanency, or where it is known
in advance that service will be of limited duration.
2. If at any time the character of a temporary Customer's operations changes so that
in the opinion of the Utility the Customer may be classified as permanent, the
amount of payment made in excess of that required for permanent service
immediately shall be refunded to the Customer in accordance with Section D
following.
D. Refunds.
The amount of refund upon reclassification of a Customer from temporary to permanent
will be made on the basis of the extension rule in effect at the time Temporary Service is
reclassified to permanent.
43 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILI3D/
ELECTRIC SERVICE RULES
Ru e = Shortage Supply and nl errupl ion Delivery
A. Shortages and Interruptions.
1. The Utility will exercise reasonable diligence to furnish/deliver a continuous and
sufficient supply of electricity to its customers and to avoid any shortage or
interruption of delivery thereof. It cannot, however, guarantee a continuous or
sufficient supply or freedom from interruption, and shall not be liable for
interruptions, shortage or insufficiency of supply, or any resultant loss or damage.
2. Whenever, in the operation of the Utility's electric plants, properties, and/or
systems, interruption in the delivery of electricity to Customers results from or is
occasioned by causes other than the exercise by the Utility of its right to suspend
temporarily the delivery of electricity for the purpose of making repairs or
improvements to its system, notice of any such interruption will not be given to
the Customers of the Utility, but the Utility will exercise reasonable diligence to
reinstate delivery of electricity.
B. Temporary Suspension for Repairs.
1. The Utility, whenever it shall find it necessary for the purpose of making repairs
or improvements to its system, shall have the fight to suspend temporarily the
delivery of electricity. In all cases, to the extent circumstances so allow,
reasonable notice will be given to the Customer. Such repairs or improvements
will be made as rapidly as practicable, consistent with prudent utility practices.
To the extent practicable and consistent with prudent utility practices, the Utility
will minimize the inconvenience to its Customers.
2. When it is necessary to suspend temporarily the delivery of electricity for repairs
or improvements to the system in accordance with Rule 14, Section B.1 above,
and the Customer requests that such suspension of service occur at other than
during normal Utility working hours, the Utility reserves the fight to receive, in
advance, the total estimated labor-related costs to be incurred by the Utility for
performing the work during non-regular Utility work hours..The Customer shall
also pay any additional cost actually incurred in excess of the estimated costs.
C. Apportionment of Supply During Time of Shortage.
Should a shortage of supply ever occur, the Utility will apportion its available supply of
electricity among its Customers as authorized or directed by the Utility in the manner
determined at the Utilities Administrative Resources Manager's discretion, to be equitable
and without discrimination under prevailing conditions, except that preference shall be
given to service essential to the public interest and to the preservation of life and health.
The decision of the Utilities Administrative Resources Manager or his designee shall be
final in such matters.
D. Limited Service Device.
44 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
A limited supply of electricity may be provided in accordance with Rule 11, Section I
where a limited service device is installed.
45 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTPdC SERVICE RULES
Line Extensions
APPLICABILITY: This rule is applicable to extension of electric Distribution Lines of the
Utility's standard voltages (less than 15 kV) necessary to furnish permanent electric service to
Applicants and will be made in accordance with the following provisions:
A. General.
1. Distribution Line Extension Basis.
a. Design. The Utility will be responsible for planning, designing, and
engineering Distribution Line Extensions using the Utility's standards for
material, design, and construction. Applicant may elect to design that
portion of the new Distribution Line Extension normally designed by the
Utility in accm'dance with the Applicant design provisions of this rule.
b. Ownership. The Distribution Line Extension facilities installed under the
provisions of this rule, shall be owned, operated, and maintained by the
Utility, except for Substructures and enclosures that are on, under, within,
or part of a building or structure.
c. Private Lines. The Utility shall not be required to serve any Applicant
from Distribution Line Extension facilities that are not owned, operated,
and maintained by the Utility.
2. Distribution Line Extension Locations.
a. The Utility will own, operate and maintain Distribution Line Extension
facilities only:
(1) Along public streets, alleys, roads, highways and other publicly
dedicated ways and places which the Utility has the legal right to
occupy; and
(2) On public lands and private property across which rights-of-way
and permits satisfactory to the Utility may be obtained without cost
to or condemnation by the Utility.
b. Normal Route of Line. The length and normal route of a Distribution Line
Extension will be determined by the Utility and considered as the distance
along the shortest, most practical, available, and acceptable route which is
clear of obstructions from the Utility's nearest permanent aid available
distribution facility to the point from which the service facilities will be
connected.
3. Underground Distribution Line Extensions.
a. Underground Required. The Utility, by authority of the City Council, has
declared itself an "underground" utility. Consistent with this declaration,
underground Distribution Line Extensions shall be installed where
46 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL Lrl'ILITY
ELECTRIC SERVICE RULES
required to comply with applicable laws and ordinances of the City of
Rancho Cucamonga and where the Utility maintains or desires to maintain
underground distribution facilities. For example, underground
Distribution Line Extensions are required for all new: (1) Commemial
Developments, (2) Industrial Developments, (3) and locations that are in
proximity to and visible from designated Scenic Areas. The requirements
to underground lines set forth in this paragraph shall not apply where it is
impractical to build underground lines, as determined by the Utility, and
approved by the Utilities Administrative Resources Manager.
b. Underground Optiona 1. When requested by Applicant and agreed upon by
the Utility, underground Distribution Line Extensions may be installed in
areas where it is not required, as provided in Section A.3.a.
4. Overhead Distribution Line Extensions. Overhead Distribution Line Extensions
may be installed only where underground extensions are not required as provided
in Section A.3.a.
5. Special or Added Facilities. Any Special or Added Facilities the Utility agrees to
install at the request of Applicant will be installed at Applicant's expense in
accordance with Rule 2.
6. Temporary Service. Facilities installed for Temporary Service or for operations
of speculative character or questionable permanency shall be made in accordance
with the fundamental installation and ownership provisions of this rule and the
provisions of Rule 13.
7. Services. Service facilities connected to the Distribution Lines to serve an
Applicant's premises will be installed, owned and maintained as provided in Rule
16.
8. Street Lights. Street lights and appurtenant facilities shall be installed in
accordance with the service provisions of the applicable street light schedule.
9. Contracts. Each Applicant requesting a Distribution Line Extension may be
required to execute a written contract(s), prior to the Utility performing its work
on the Distribution Line Extension.
B. Installation Responsibilities.
1. Underground Distribution Line Extensions.
a. In accordance with the Utility's design, specifications, and requirements,
Applicant is responsible for:
(1) Designing and engineering of the Applicant's electric distribution
facilities to serve the development in accordance with City's
design standards;
47 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL DTILITY
ELECTRIC SERVICE RULES
(2) Excavation. All necessary trenching, backfilling, compacting and
ftmaishing of imported or suitable natural backfill material as
required and proper disposal of trench spoil as required and other
digging as required;
(3) Substructure and Conduits. Furnishing, installing, and upon
acceptance by the Utility, conveying to the Utility ownership of all
necessary installed substructures, conduits and pull and service
boxes, transformer pads, including Feeder Conduits and related
Substructures required to extend to and within subdivisions and
developments; and
(4) Protective Structures. Furnishing, installing, and upon acceptance
by the Utility, conveying to the Utility ownership of all necessary
Protective Structures.
b. Utility Responsibility. Providing inspection service to verify Applicant's
performance. Furnishing and installing cables, switches, tramformers, and
other distribution facilities required to complete the Distribution Line
Extension.
2. Overhead Distribution Line Extensions. The Utility is responsible for fumishing
and installing all facilities required for the Distribution Pole Line Extension.
3. Installation Options.
a. Utility-Performed Work. Where requested by Applicant and mutually
agreed upon, the Utility may perform that portion of the new Distribution
Line Extension work normally installed by Applicant according to Section
B. 1.a., provided Applicant pays the Utility its total estimated installed
cost.
b. Applicant-Performed Work. Applicant may elect to install that portion of
the new Distribution Line Extension normally installed by the Utility in
accordance with the Utility's design and specifications, using Qualified
Contractors (see Section D, Applicant Installation Options).
C. Contributions or Payments by Applicant.
1. General. Contributions or payments by an Applicant to the Utility for the
installation of a Distribution Line Extension to receive Utility service consists of
such things as cash payments, the value of facilities deeded to the Utility, and the
value of Excavation performed by Applicant.
2. Project-Specific Cost Estimates. The Utility's total estimated installed cost will
be based on a project-specific estimated cost.
3. Applicant shall contribute or pay, before the start of the Utility's construction, the
following:
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RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
a. Utility's estimated value of Excavation, Conduits, and Protective
Structures required by the Utility for the Distribution Line Extension
under Section B. 1.a.
b. Underground Service.
(1) Cabling. The estimated installed cost of any necessary Cabling
(including distribution transformers) installed by the Utility to
complete the underground Distribution Line Extension. This
includes the cost of conversion of existing single-phase lines to
three-phase lines, if required; plus
(2) Substructures. The Utility's estimated value of Substructures
installed by Applicant and deeded to the Utility as required; plus
c. Overhead Service.
(1) Pole Line. All necessary facilities required for an overhead
Distribution Pole Line Extension and, if required, the conversion
of existing single-phase lines to three-phase lines; plus
d. Added Facilities.
(1) After final design of the distribution facilities, the Utility will
notify the Applicant of the estimated cost of any extra facilities or
special requirements to be done at the Applicant's request.
Extraordinary facilities or service provisions will be handled under
Rule No. 2, Description of Electric Service.
5. Joint Applicants. The total contribution or Advance from a group of Applicants
will be apportioned among the members of the group in such manner as they may
mutually agree.
6. Payment Adjustments.
a. Total Refundable Amount. If the loads provided by Applicant(s) results in
the Utility having installed facilities which are in excess of those needed to
serve the actual loads, and the Utility elects to reduce such excess
facilities, Applicant shall pay the Utility its estimated total costs to
remove, abandon, or replace the excess facilities, less the estimated
salvage of any removed facilities.
D. Applicant Design Option for New Installations.
Competitive Bidding. When Applicant selects competitive bidding, the Distribution Line
Extension may be designed by Applicant's qualified contractor or sub-contractor in
accordance with the Utility's design and construction standards. All Applicant design
work of electric facilities must be performed by or under the direction of a licensed
professional engineer and all design work submitted to the Utility must be certified by an
appropriately licensed professional engineer, consistent with the applicable federal, state,
49 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
and local, including City of Rancho Cucamonga, codes and ordinances. The Applicant
design option is available to Applicant for new service and is not available for
replacement, reinforcement, or relocation of existing systems, where there is no
Applicant for new line or service extension work. Under this option, the following
applies:
1. Applicfint shall notify the Utility, in a manner acceptable to the Utility.
2. Applicant designs shall conform to all applicable federal, state and local,
including City of Rancho Cucamonga, codes and ordinances for Utility
installations design (such as, but not limited to the California Business and
Professions Code).
3. The Utility may require Applicant designers to meet the Utility's prequalification
requirements prior to participating in Applicant design.
4. Applicant designers shall obtain Utility design and construction standards and
specifications prior to performing Applicant design. The Utility may charge for
any of these services.
5. The Utility will plan check the Applicant design project at Applicant's expense.
6. The Utility shall perform all the Utility's project accounting and cost estimating.
E. Applicant Installation Options.
1. Competitive Bidding. Under competitive bidding, the Distribution Line
Extension may be installed by Applicant's qualified contractor or sub-contractor
in accordance with the Utility's design and specifications. Under this option, the
following applies:
a. Upon acceptance by the Utility, ownership of all such facilities will
transfer to the Utility.
b. Applicant shall pay to the Utility any Utility costs associated with the
Distribution Line Extension, including the estimated costs of design,
administration, and installation of any additional facilities and labor
necessary to complete the Distribution Line Extension.
c. Applicant shall pay to the Utility, as a non-refundable amount, the cost of
inspection.
d. Only duly authorized employees of the Utility are allowed to connect to,
disconnect from, or perform any work upon the Utility's facilities.
2. Minimum Contractor Qualifications. Applicant's contractor or subcontractor
(QC/S) shall:
a. Be licensed in California for the appropriate type of work (electrical and
general, etc.).
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RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
b. Employ workmen properly qualified for specific skills required (Qualified
Electrical Worker, Qualified Person, etc.) as defined in State of California
High Voltage Safety Orders (Title 8, Chapter 4, Subchapter 5, Group 2).
c. Comply with applicable laws (Equal Opportunity Regulations, OSHA,
EPA, etc.).
3. Other Contractor Qualifications. An Applicant for service who intends to employ
a QC/S also should consider whether the QC/S:
a. Is technically competent.
b. Has access to proper equipment.
c. Demonstrates financial responsibility commensurate with the scope of the
contract.
d. Has adequate insurance coverage (worker's compensation, liability,
property damage, etc.).
e. is able to furnish a surety bond for performance of the contract, if
required.
F. Special Conditions.
1. Facility Relocation or Rearrangement. Any relocation or rearrangement of the
Utility's existing facilities, at the request of, or to meet the convenience of an
Applicant or Customer, and agreed upon by the Utility, normally shall be
performed by the Utility. Where new facilities can be constructed'in a separate
location, before abandonment or removal of any existing facilities, and Applicant
requests to perform the new construction work, it can be performed under the
applicable provisions of Section E, Applicant Installation Options.
In all instances, the Utility shall abandon or remove its existing facilities at the
option of the Utility. Applicant or Customer shall be responsible for the costs of
all related relocation, rearrangement and removal work.
2. Exceptional Cases. When the application of this role appears impractical or
unjust to either party or the ratepayers, the Utility or Applicant may refer the
matter to the Utilities Administrative Resources Manager of the Utility for a
special ruling or for special condition(s), which may be mutually agreed upon.
I. Definitions for Rule 15.
Applicant: A person or agency requesting the Utility to deliver/supply electric service.
Betterment: Facilities installed by Applicant at the request of the Utility in addition to
those required under Section B.l.a.
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RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Cabling: Conductors (including cable-in-conduit, if used), connectors, switches, as
required by the Utility for primary, secondmy, and service installations.
Commercial Development: Two (2) or more enterprises engaged in trade or the
furnishing of services, (e.g., shopping centers, sales enterprises, business offices,
professional offices, and educational or governmental complexes) located on a single
parcel or on two (2) or mom contiguous parcels of land.
Conduit: Ducts, pipes or tubes of certain metals, plastics and other materials acceptable
to the Utility (i~cluding pull wires and concrete encasement where required) for the
installation and protection of electric wires or cables.
Contribution: In-kind services and the value of all property conveyed to the Utility at
any time during the Utility's work on an extension which is part of the Utility's total
estimated installed cost of its facilities, or cash payments not covered by Applicant's
allowances.
Distribution Line Extension: A new distribution facility of the Utility that is a
continuation of, or branches from, the nearest available existing permanent Distribution
Line (including any facility rearrangements and relocations necessary to accommodate
the Distribution Line Extension) to the point of connection of the last service. The
Utility's Distribution Line Extension includes converting an existing single-phase line to
three-phase in order to furnish three-phase service to an Applicant, but excludes service
transformers, Meters and services.
Distribution Lines: Overhead ard underground facilities which are operated at
distribution voltages, and which are designed to supply two (2) or more services.
Distribution Trench Footage: The total trench footage used for calculating cabling
costs. It is determined by adding the total length of all new and existing Trenching for
the installation of underground primary and secondary Distribution Lines designed to
supply two (2) or more services (excluding service trench footage under Rule 16).
Excavation: All necessary Trenching, backfilling, and other digging to install
Distribution Line Extension facilities, including furnishing of any imported backfill
material and disposal of spoil as required, surface repair and replacement, landscape
repair and replacement.
Feeder Conduit: Conduit for such uses as part of a backbone system to provide for
future anticipated load growth outside the subdivision involved, to provide for future
anticipated load growth in the existing subdivision and the existing subdivisions in close
proximity, to balance loads between substations, to interconnect the service to the
subdivision with service to subsequent developments outside the subdivision, and to
provide the flexibility and versatility of modifying or supplying emergency backup power
to the area involved.
Industrial Development: Two (2) or more enterprises engaged in a process which
creates a product or changes material into another form or product and located on a single
parcel or on two (2) or more contiguous parcels of land.
52 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Insignificant Loads: Small operating loads such as gate openers, valve controls, clocks,
timing devices, fire protection equipment, alarm devices, etc.
Intermittent Loads: Loads which, in the opinion of the Utility, are subject to
discontinuance for a time or at intervals.
Payment: Cash payment made to the Utility prior to the initiation of any work done by
the Utility which is not covered by allowances.
Permanent Service: Service which, in the opinion of the Utility, is of a permanent and
established character. This may be continuous, intermittent, or seasonal in nature.
Pole Line: Poles, cross-arms, insulators, conductors, switches, guy-wires, and other
related equipment used in the construction of an electric overhead line.
Protective Structures: Fences, retaining walls (in lieu of grading), sound barriers, posts,
or barricades and other structures as required by the Utility to protect distribution
equipment.
Seasonal Service: Electric service to establishments which are occupied seasonally or
intermittently, such as seasonal resorts, cottages, or other part-time establishments.
Scenic Areas: An area such as a scenic highway, a state or national park or other area
determined by a governmental agency to be of unusual scenic interest to the general
public. Scenic highway~ are officially designated under the California Scenic Highway
Program established pursuant to Paragraph 320 of the Public Utilities Code. State or
national parks or other areas of unusual scenic interest to the general public are
determined by the appropriate governmental agency. "In proximity to" shall mean within
1,000 feet from each edge of the right-of-way of designated scenic highways and from
the boundaries of designated parks and scenic areas. "Visible from" shall mean that
overhead distribution facilities could be seen by motorists or pedestrians traveling along
scenic highways or visiting parks or scenic areas.
Substructures: The surface and subsurface structures which are necessary to contain or
support the Utility's electric facilities. This includes, but is not limited to, such things as
splice boxes, Pull Boxes, equipment vaults and enclosures, foundations or pads for
surface- mounted equipment.
Trenching: See Excavation.
53 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Rule - Service Extensions
APPLICABILITY: This rule is applicable to both (1) Utility Service FacilitiesI that extend from
the Utility's Distribution Line facilities to the Service Delivery Point, and (2) service related
equipment required of Applicant on Applicant's Premises to receive electric service.
A. General.
1. Design. The Utility will be responsible for planning, designing, and engineering
Service Extensions using the Utility's standards for design, materials and
construction. Applicant may elect to design that portion of the new Service
Extension normally designed by the Utility in accordance with the Applicant
design provisions of Rule 15.
2. Service Facilities. The Utility's Service Facilities shall consist of (a) primary or
secondary underground or overhead service conductors, (b)poles to support
overhead service conductors, (c) service transformers, (d) Utility-owned Metering
equipment, and (e) other Utility-owned service related equipment.
3. Ownership of Facilities. Service Facilities installed under the provisions of this
rule shall be owned, operated, and maintained by the Utility if they are (a) located
in the street, road or a public right-of-way area, (b) installed by the Utility under
section D.2 below on Applicant's Premises for the purpose of the delivery of
electric energy to Applicant, or (c) installed by Applicant under the provisions of
this rule, and conveyed to the Utility.
4. Private Lines. The Utility shall not be required to connect Service Facilities to or
serve any Applicant from electric facilities that are not owned, operated, anti
maintained by the Utility.
5. Special or Added Facilities. Any Special or Added Facilities the Utility installs at
the request of Applicant, will be installed at Applicant's expense in accordance
with Rule 2.
6. Temporary Service Facilities. Service Facilities installed for Temporary Service
or for operations of speculative character or questionable permanency shall be
made in accordance with the fundamental installation and ownership provisions of
this rule, except that all charges and refunds shall be made under the provisions of
Rule 13.
7. Street Lights. Street light services and appurtenant facilities shall be installed in
accordance with the service provisions of the applicable street light schedule.
8. Cuntmcts. Each Applicant requesting service may be required to execute a
written contract(s) prior to the Utility performing its work to establish service.
Such contract(s) shall be in the form provided by the Utility or otherwise
~ Certain words beginning with capital letters are defined either within the provisions of this role or in
Section H.
54 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
acceptable and approved by the Utility. This contract shall specify the size of the
service connection desired, the property to be served and the purpose for which
the electricity is to be used. The information supplied by the Applicant shall be
considered as authoritative and final. If any error in the application causes the
installation of a service connection that is improper either in type, size or location,
the cost of all changes required shall be paid by the Applicant.
9. Distribution Line Extension. Whenever the Utility's Distribution System is not
complete to the point designated by the Utility where the Service Extension is to
be connected to the Utility's Distribution System, the extension of Distribution
Line facilities will be installed in accordance with Rule 15.
10. Rights-of-Way. Rights-of-way or easements may be required by the Service
Facilities on Applicant's property to serve only Applicant.
a. Service Facilities. If the Service Facilities must cross property owned by a
third party to serve Applicant, the Utility may, at its option, install such
Service Facilities after appropriate rights-of-way or easements,
satisfactory to the Utility, are obtained without cost to the Utility; or
b. Distribution Line Extensions. If the Utility's facilities installed on
Applicant's property, or third-party property, will be or are designed to
serve adjacent property, then the Utility may, at its option, install its
facilities under Rule 15, after appropriate rights-of-way or easements,
satisfactory to the Utility, are obtained without cost to the Utility.
c. Clearances. Any necessary rights-of-way or easements for the Utility's
facilities shall have provisions to maintain legal clearances from adjacent
structures.
d. The Customer shall exercise reasonable care to prevent the facilities of the
Utility upon the premises from being damaged or destroyed, and shall not
relocate or otherwise interfere with them, and, if any defect is discovered,
shall promptly notify the Utility.
11. Access to Applicant's Premises. The Utility shall, at all times, have the right to
enter and leave Applicant's Premises for any purpose connected with the
furnishing of electric, service (Meter reading, inspection, testing, routine repairs,
replacement, maintenance, emergency work, etc.) and the exercise of any and all
rights secured to it by law, or under the Utility's Tariff Schedules. These rights
include, but are not limited to:
a. The use of a Utility-approved locking device, if Applicant desires to
prevent unauthorized access to the Utility's facilities;
b. Safe and ready access for Utility personnel free from unrestrained animals;
c. Unobstructed ready access for the Utility's vehicles and equipment to
install, remove, repair, or maintain its facilities;
55 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
d. Removal of any and all of its property installed on Applicant's Premises
after the termination of service.
12. Service Connections. Only personnel duly authorized by the Utility are allowed
to connect or disconnect service conductors to or from the Utility's Distribution
Lines, remove Meters unless otherwise allowed pursuant to Utility Tariff
Schedules, remove Utility-owned Service Facilities, or perform any work upon
Utility-owned existing facilities.
13. Due to the long lead time for engineering, material acquisition, crew scheduling
and construction, application for service must be made as far in advance as
possible. After receipt of fees, service charges and deposits and clearance from
the inspection agency having jurisdiction, the Utility shall endeavor to complete
within a reasonable time the installation of the necessary facilities. However, the
Utility shall not be liable for any delays encountered in completing the
installation.
14. If, for any mason of the Applicant, installation of a service cannot be
accomplished during standard working hours, the Applicant shall pay in advance
the estimated cost of the Utility overtime, to the extent that it exceeds any costs
included in other charges.
15. The Utility shall be obligated to provide facilities adequate to serve only the load
initially specified and connected, regardless of the rating of the service
equipment, service switch or breaker. Increased loads will be considered as new
installations, and the Customer shall pay the net cost of any changes required in
the Utility facilities and may be required to make specified changes in the service
facilities or equipment to accommodate the increase load or the type of service to
be supplied by the Utility.
B. Metering Facilities.
1. General.
a. Meter All Usage. Delivery of all electric power and energy will be
metered, unless otherwise provided for by the Utility's Tariff Schedules or
by other applicable laws.
b. Meter Location. All Meters and associaied metering equipment shall be
located at some protected location on Applicant's Premises as approved by
the Utility.
2. Number of Meters. Normally only one Meter will be installed for a single non-
residential enterprise on a single Premises, except:
a. When otherwise required or allowed under the Utility's Tariff Schedules.
b. At the option of and as determined by the Utility, for its operating
convenience, consistent with its engineering design; or
56 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
c. When required by law or local ordinance;
d. When additional services are granted by the Utility.
A single Meter is required for each single enterprise operating in one building or
group of buildings or other development on a single Premises such as, but not
limited to, a commercial business, school campus, industrial manufacturer, or
Recreational Vehicle Park, unless otherwise approved by the Utility.
3. Multiple Occupancy. In a building with two or more tenants, or where more than
one Meter is furnished on the same Premises, the Meters normally shall be
grouped at one central location, or as otherwise specified by the Utility, and each
Meter position or socket shall be clearly and penmnently marked by Applicant,
Customer, or owner of the Premises to indicate the particular unit, occupancy, or
load supplied by it.
a. Non-residential. For revenue billing, electric service shall be individually
metered to each tenant in a non-residential building or group of buildings
or other development on a single Premises with multiple tenants or
enterprises (such as, but not limited to, an office building or shopping
center complex). Alternative metering arrangements as determined by the
Utility may be allowed only as specified in Rule 18 and applicable Rate
Schedules.
C. Service Extensions.
1. General Location. The location of the Service Extension shall extend:
a. Public Right-of-way Area: From the point of connection at the
Distribution Line to Applicant's nearest property line abutting upon any
street, highway, road, or right-of-way, along which it already has, or will
install distribution facilities; and
b. Private Party: On private property, along the shortest, most practical and
available route (clear of obstructions) as necessary to reach a Service
Delivery Point designated by the Utility.
2. Number of Service Extensions. The Utility will not normally provide more than
one Service Extension, including associated facilities, either overhead or
underground for any one building or group of buildings, for a single enterprise on
a single Premises, except:
a. Tariff Schedules. Where otherwise allowed or required/ruder the Utility's
Tariff Schedules; or
b. Utility Convenience. At the option of and as determined by the Utility, for
its operating convenience, consistent with its engineering design for
different voltage and phase classification, or when replacing an existing
service; or
57 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
c. Ordinance. Where required by City of Rancho Cucamonga ordinarce or
other applicable law, for such things as fire pumps, fire alarm systems, etc.
d. Other. The Utility may charge for additional services provided under this
paragraph, as Special or Added Facilities.
3. Underground Installations.
a. Underground Service Mandatory. Installation of electric service facilities
for all new services shall be underground and installed according to
applicable Tariff Schedules, laws, City of Rancho Cucamonga ordinances,
underground structure standards, and Utility plans and specifications
supplied for each specific installation.
1. The requirement of this section may be waived if technical or
physical conditions make underground installation infeasible in the
Utility's judgment.
4. Overhead Installations.
a. Overhead Service Extensions will be allowed only when underground
service is not feasible in the Utility's judgment as specified in Section C.3.a. 1
above. But, the Customer may be required to provide Utility approved facilities
to accommodate future conversion to underground service.
b. The Applicant shall provide a suitable location for the termination of the
overhead service wires. The location of the termination is subject to approval of
the Utility and any inspection authority having jurisdiction and must meet all
applicable codes.
c. Overhead service wires shall in all cases be furnished and installed by the
Utility. The Applicant shall install the service entrance conductors from the point
of termination of the Utility's service wires to the Applicant's meter or switchgear
lugs.
5. Unusual Site Conditions. In cases where Applicant's building is located a
considerable distance from the available Distribution Line or where there is an
obstruction or other deterrent obstacle or hazard such as plowed land, ditches, or
inaccessible security areas between the Utility's Distribution Line and Applicant's
building or facility to be served that would prevent the Utility fi.om prudently
installing, owning, and maintaining its Service Facilities, the Utility may at its
discretion, waive the normal Service Delivery Point location. In such cases, the
Service Delivery Point will be at such other location on Applicant's property as
may be mutually agreed upon; or, alternatively, the Service Delivery Point may be
located at or near Applicant's property line as close as practical to the available
Distribution Line.
D. Responsibilities for New Service Extensions.
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RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
1. Applicant Responsibility. In accordance with the Utility's design, specifications,
and requirements for the installation of Service Extensions, subject to the Utility's
inspection and approval, Applicant is responsible for:
a. Service Extensions.
(1) Clear Route. Providing (or paying for) a route on any private
property that is clear of obstructions which would inhibit the
construction of either underground or overhead Service
Extensions.
(2) Excavation. All necessary Trenching, backfilling, and other
digging as required including permit fees.
(3) Conduit and Substructures.
(a) Furnishing, installing, owning, and maintaining all
Conduits (including pull ropes) and Substructures on
Applicant's Premises.
(b) Installing (or paying for) any Conduits and Substructures in
Utility's Franchise Area (or rights-of-way, if applicable) as
necessary to install the Service Extension
(c) Conveying ownership to the Utility upon its acceptance of
those Conduits and Substructures not on Applicant's
Promises.
(4) Protective Structures. Furnishing, installing, owning, and
maintaining all necessary Protective Structures as specified by the
Utility for Utility's facilities on Applicant's Promises.
b. Applicant's Facility Design and Operation. Applicant shall be solely
responsible to plan, design, install, own, maintain, and operate facilities
and equipment beyond the Service Delivery Point (except for Utility-
owned metering facilities) in order to properly receive and utilize the type
of electric service available from the Utility. Refer to Rule 2 for a
description, among other things, off
(1) Available service delivery voltages and the technical requirements
and conditions to qualify for them;
(2) Customer utilization voltages;
(3) Load balancing requirements;
(4) Requirements for installing electrical protective devices;
(5) Loads that may cause service interference to others; and
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ELECTRIC SERVICE RULES
(6) Motor starting limitations.
c. Required Service Equipment. Applicant shall, at its sole liability, risk, and
expense, be responsible to fumish, install, own, maintain, inspect, and
keep in good and safe condition, all facilities of any kind or character on
Applicant's Premises that are not the responsibility of the Utility but are
required by the Utility for Applicant to receive service. Such facilities
shall include but are not limited to the overhead or underground
termination equipment, Conduits, service entrance conductors from the
Service Delivery Point to the location of the Utility's metering facilities,
connectors, Meter sockets, Meter and instrument transformer housing,
service switches, circuit breakers, fuses, relays, wire ways, metered
conductors, machinery and apparatus of any kind or character. Detailed
information on the Utility's service equipment requirements will be
furnished by the Utility.
d. Coordination of Electrical Protective Devices. When, as determined by
the Utility, Applicant's load is of sufficient size as to require coordination
of response time characteristics between Applicant's electrical protective
devices (circuit breakers, fuses, relays, etc.) and those of the Utility, it
shall be Applicant's responsibility to provide such coordination in
accordance with Rule 2.
e. Liability. The Utility shall incur no liability whatsoever, for any damage,
loss or injury occasioned by:
(1) Applicant-owned equipment or Applicant's transmission and
delivery of energy; or
(2) The negligence, omission of proper protective devices, want of
proper care, or wrongful act of Applicant, or any agents,
employees, or licensees of Applicant, on the part of Applicant in
installing, maintaining, using, operating, or interfering with any
such conductors, lines, machinery, or apparatus.
f. Facility Tampering. Applicant shall provide a suitable means acceptable
to the Utility for placing its seals on Meter rings and covers of service
enclosures and instrument transformer enclosures which protect
unmetered energized conductors installed by Applicant. All Utility-owned
Meters and enclosure covers will be sealed only by the Utility's authorized
employees and such seals shall be broken only by the Utility's authorized
employees. However, in an emergency, the Utility may allow a public
authority or other appropriate party to break the seal. Any unauthorized
tampering with Utility-owned seals or connection of Applicant-owned
facilities to unmetered conductors at any time is prohibited and is subject
to the provisions of Rule 11 for Unauthorized Use.
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ELECTRIC SERVICE RULES
g. Transformer Installations on Applicant's Premises. Transformer
installations on Applicant's Premises shall be as specified by the Utility
and in accordance with the following applicable provisions:
(1) Space for Transformers. Applicant shall provide space on
Applicant's Premises at a location approved by the Utility for a
standard transformer installation including any necessary switches,
capacitors, and electric protective equipment where required if
(a) in an overhead area, the Utility determines that the load to be
served is such that a separate transformer installation, or (b) if the
Utility determines that the installation of a pad mounted or
subsurface transformer of any size is required on Applicant's
Premises to serve only Applicant.
(2) Pad Mounted Equipment. In the Utility's standard installation,
Applicant shall furnish, install, own, and maintain, at its expense,
Substructures and any required Protective Structures as specified
by the Utility for the proper installation of the transformer,
switches, capacitors, etc., as determined by the Utility.
(3) Transformer Room or Vault. Where Applicant requests and the
Utility approves the installation of the transformer(s) in a vault or
room on Applicant's Premises, rather than the Utility's standard
pad mounted installation:
(a) The room or vault on Applicant's Premises shall be
furnished, installed, owned, and maintained by Applicant
and shall meet the Utility's specifications for such things as
access, ventilation, drainage, grounding system, etc.
(b) If space cannot be provided on Applicant's Premises for the
installation of a transformer on either a pad or in a room or
vault, a vault will be installed at Applicant's expense in the
street near the property line. It shall be Applicant's
responsibility to install (or pay for) such vault if not
restricted by governmental authority having jurisdiction,
and Applicant shall convey ownership of the vault to the
Utility upon its acceptance. The additional facilities shall
be treated as Special or Added Facilities under the
provisions of Rule 2.
(c) if the Utility's installed cost for the transformer in the room
or vault is more costly than the standard pad mounted
transformer installation, the additional costs shall be paid
by Applicant as Special or Added Facilities.
(5) Transformer Lifting Requirements. Where the Utility has installed
or agrees to install, transformers at locations where the Utility
cannot use its standard transformer lifting equipment and special
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ELECTRIC SERVICE RULES
lifting facilities are required to install or remove the transformers
on Applicant's Premises, Applicant shall, at its expense,
(a) furnish, install, own, and maintain permanent lifting facilities
and be responsible for lifting the transformer to and from its
permanent position, or (b)provide (or pay for) portable lifting
facilities acceptable to the Utility for installing or removing the
transformers. Rights-of-way and space provisions shall be
provided by Applicant such that access and required clearances
from adjacent stmcturcs can be maintained. The Utility may
require a separate contract for transformer lifting requirements.
(6) Overhead Transformers. In remote areas or in areas not zoned for
residential or commercial use or for underground services, pad
mounted transformers are preferred for installation on Applicant's
Premises; however, where the Utility determines that it is not
practical to install a transformer on a pad, in a room or vault, the
Utility may furnish a pole-type structure for an installation not
exceeding 500 kVA.
h. Building Code Requirements. Any service equipment and other related
equipment owned by Applicant, as well as any vault, room, enclosure, or
lifting facilities for the installation of transformers shall conform with
applicable laws, codes, and ordinances of all governmental authorities
having jurisdiction.
i. Reasonable Care. Applicant shall exercise reasonable care to prevent the
Utility's Service Extension, other Utility facilities, and Meters owned by
the Utility or others on the Applicant's Premises from being damaged or
destroyed, and shall refrain from interfering with the Utility's operation of
the facilities and shall notify the Utility of any obvious defect. Applicant
may be required to provide and install suitable mechanical protection
(barrier posts, etc.) as required by the Utility.
2. Utility Responsibility.
a. Service, Meter and Transformers. The Utility will furnish, install, own,
and maintain the following Service Facilities as applicable after Applicart
meets all requirements to receive service:
(1) Underground Service. A set of service conductors to supply
permanent service from the Distribution Line source to the Service
Delivery Point approved by the Utility.
(2) Riser Materials. Any necessary pole riser material for connecting
underground services to an overhead Distribution Line.
(3) Overhead Service. A set of overhead service conductors and
support poles to supply permanent service from a Distribution Line
source to a suitable support at the Service Delivery Point approved
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ELECTRIC SERVICE RULES
by the Utility. Such support shall be of a type and located such
that service wires may be installed in accordance with good
engineering practice and in compliance with all applicable laws,
ordinances, roles, and regulations including those governing
clearances and points of attachment.
(4) Metering. When the Meter is owned by the Utility, the Utility will
be responsible for the necessary instrument transformers where
required, test facilities, Meters, associated metering equipment,
and the metering enclosures when the Utility elects to locate
metering equipment at a point that is not accessible to Applicant.
(5) Transformer. The transformer where required, including any
necessary switches, capacitors, electrical protective equipment, etc.
When either a pad mounted or overhead transformer is installed on
Applicant's Premises, the Service Extension shall include the
primary conductors from the connection point at the distribution
supply line to the transformer and the secondary conductors, if any,
from the transformer to the Service Delivery Point.
b. Special Conduit Installations. The Utility shall own and maintain service
Conduits only if: (1) they are located in the same trench with distribution
facilities, and (2) when it is necessary to locate Conduits on property other
than that owned by Applicant, as determined by the Utility, or as may be
required by local authorities.
c. Cable-In-Conduit. In those cases where the Utility elects to install its
service conductors using pre-assembled cable-in-conduit (CIC), the
conduit portion will be considered a part of the conductor installation
provided by the Utility.
d. Government Inspection. The Utility will establish electric service to
Applicant following notice from the governmental authority having
jurisdiction that the Applicant-owned facilities have been installed and
inspected in accordance with any applicable laws, codes, ordinances,
rules, or regulations, and are safe to energize.
3. Installations Options.
a. Utility-Performed Work. Where requested by Applicant and mutually
a~eed upon, the Utility may perform that portion of the new Service
Extension work normally the responsibility of Applicant according to
Section D.1 above provided Applicant pays the Utility its estimated
installed cost.
h. Applicant-Performed Work. Under competitive bidding, the Applicant
may install that portion of the new Service Extension normally installed
and owned by the Utility in accordance with the same provisions outlined
in Rule 15.
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ELECTRIC SERVICE RULES
E. Payments by Applicant.
1. Applicant is responsible to pay the Utility in advance of the Utility commencing
its work:
a. Pole Riser. The Utility's estimated installed costs of any riser materials on
its poles.
b. The Utility's total estimated installed cost (including appurtenant
facilities, such as connectors, service conductors, service transformers,
metering equipment, and the conduit portion of CIC cable).
c. Other. The Utility's total estimated installed cost for any work it performs
that is Applicant's responsibility or performs for the convenience of
Applicant.
F. Existing Service Facilities.
1. Service Reinforcement.
a. Utility Owned. When the Utility determines that it's existing Service
Facilities require replacement, the existing Service Facilities shall be
replaced as a new Service Extension under the provisions of this rule.
b. Applicant-Owned. When the Utility determines that existing Applicant-
owned Service Facilities (installed under a prior rule) require replacement,
such replacement shall be accomplished under the provisions for a new
Service Extension, except that if the Utility determines that any portion of
Applicant's existing service conductors can be utilized by the Utility,
Applicant will convey any such usable part to the Utility and an
appropriate credit by the Utility may be allowed to Applicant.
Applicant will replace or reinforce that portion of the Service Extension
which Applicant will continue to own under the provisions of this rule for
new services.
2. Service Relocation or Rearrangement.
a. Utility Convenience. When, in the judgment of the Utility, the relocation
or rearrangement of a service, including Utility-owned transformers, is
necessary for the maintenance of adequate service or for the operating
convenience of the Utility, the Utility normally will perform such work at
its own expense, except as provided in Sections F.2.b. and F.5.
b. Applicant Convenience. Any relocation or rearrangement of the Utility's
existing Service Facilities at the request of Applicant (aesthetics, building
additions, remodeling, etc.) and agreed upon by the Utility shall be
performed in accordance with Section D above except that Applicant shall
pay the Utility its total estimated costs.
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ELECTRIC SERVICE RULES
In all instances, the Utility shall abandon or remove its existing facilities,
at the option of the Utility, rendered idle by the relocation or
rearrangement.
3. Impaired Access and Clearances. Whenever the Utility determines that:
a. Access. Its existing Service Facilities have become inaccessible for
inspecting, operating, maintenance, Meter reading, or testing; or
b. Clearances. A hazardous condition exists or any of the. required
clearances between the existing Service Facilities and any object becomes
impaired under any applicable laws, ordinances, Rules, or regulations of
the Utility or other public authorities, then the following applies.
c. Corrective Action. Applicant or owner shall, at Applicant's or owner's
expense, either correct the access or clearance infractions or pay the
Utility its total estimated cost to relocate its facilities to a new location
which is acceptable to the Utility. Applicant or owner shall also be
responsible for the expense to relocate any equipment which Applicant
owns and maintains. Failure to comply with corrective measures within a
reasonable time may result in discontinuance of service.
4. Overhead to Underground Service Conversions.
a. Where an existing overhead Distribution Line is replaced by an
underground Distribution System, new underground services will be
installed under Rule 16.
b. Applicant Convenience Where overhead services are replaced by
underground services for Applicant's convenience, Applicant shall
perform all Excavation, furnish and install all Substructures, and pay the
Utility its total estimated installed cost to complete the new service and
remove the overhead facilities.
5. Damaged Facilities. When the Utility's facilities are damaged by others, the
repair will be made by the Utility at the expense of the party responsible for the
damage. Applicants are responsible for repairing their own facilities.
6. Subdivision of Premises. When the Utility's Service Facilities are located on
private property and such private property is subsequently subdivided into
separate Premises with ownership divested to other than Applicant or Customer,
the subdivider is required to provide the Utility with adequate fights-of-way
satisfactory to the Utility for its existing facilities and to noti~' property owners of
the subdivided Premises of the existence of the fights-of-way.
When adequate rights-ofqway are not granted as a result Of the property
subdivision, the Utility shall have the right, upon written notice to Applicant, to
discontinue service without obligation or liability. The existing owner, Applicant,
or Customer shall pay to the Utility the total estimated cost of any required
relocation or removal of the Utility's facilities. A new electric service will be re-
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ELECTRIC SERVICE RULES
established in accordance with the provisions of Section D above for new service
and the provisiom of any other applicable Utility Rules.
G. Exceptional Cases.
When the application of this role appears impractical or unjust to either party, or
ratepayers, the Utility or Applicant may refer the matter to the Utilities Administrative
Resources Manager tbr a special ruling or for approval of special conditions which may
be mutually agreed upon.
H. Service Design and Engineering.
Service designs, plans and estimates to determine service charges or deposits, will not be
initiated by the Utility until it has reasonable assurance that the Applicant's project will be built.
This assurance is normally taken as the issuance of a building permit. Should the Applicant
desire these service plans and the amount of charges at an earlier time, the Applicant may pay a
deposit for early design as determined by the Utility. The design work will then be scheduled
along with all other eligible Applicant. A deposit for early design will be credited to the cost of
the design and installation of the service or refunded as appropriate.
The cost of multiple designs to explore options or redesigns required by changes beyond
the control of the Utility shall be paid by the Applicant.
I. Definitions for Rule 16.
Applicant: A person or agency requesting the Utility to supply electric service.
Conduit: Ducts, pipes, or tubes of certain metals, plastics or other materials acceptable to the
Utility (including pull wires and concrete encasement where required) for the installation and
protection of electric wires and cables.
Distribution Lines: The Utility's overhead and underground facilities which are operated at
distribution voltages as set forth in the Utility's Rule 2 and which are designed to supply two (2)
or more services.
Excavation: All necessary Trenching, backfilling, and other digging as required to install
Service Extensions including furnishing of any imported backfill material, concrete encasement
to protect conduit, and disposal of spoil as required, surface repair and replacement, landscape
repair and replacement.
Insignificant Loads: Small operating loads such as gate openers, valve controls, clocks, timing
devices, fire protection equipment, alarm devices, etc.
Intermittent Loads: Loads which, in the opinion of the Utility, are subject to discontinuance for
a time or at intervals.
Premises: All of the real property and apparatus employed in a single enterprise on an integral
parcel of land undivided, excepting in the case of industrial, agricultural, oil field, resort
enterprises, and public or quasi-public institutions, by a dedicated street, highway or public
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ELECTRIC SERVICE RULES
thoroughfare or a railway. Automobile parking lots constituting a part of and adjacent to a single
enterprise may be separated by an alley from the remainder of the Premises served.
Protective Structures: Fences, retaining walls (in lieu of grading), sound barriers, posts,
barricades and other structures as required by the Utility.
Seasonal Service: Electric service to establishments which are occupied seasonally or
intermittently, such as seasonal resorts, cottages, or other part-time establishments.
Service Delivery Point: Where the Utility's Service Facilities are connected to either
Applicant's conductors or other service termination facility designated and approved by the
Utility.
Service Extension: The overhead and underground primary or secondary facilities (including,
but not limited to Utility-owned Service Facilities and Applicant-owned service facilities)
extending from the point of connection at the Distribution Line to the Service Delivery Point.
When an underground Service Extension is supplied from a Utility-designated overhead pole, the
beginning point of connection to the Utility's Distribution Line shall be where the Service
Extension is connected to the Utility's overhead Distribution Line conductors.
Substructures: The surface and subsurface structures which are necessary to contain or support
the Utility's electric facilities. This includes but is not limited to splice boxes, Pull Boxes,
equipment vaults and enclosures, foundations or pads for surface-mounted equipment.
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ELECTRIC SERVICE RULES
Rule 7 = Adjus men of Bills and Me er Tests
A. General.
Estimated Usage: When regular, accurate Meter readings are not available or the electric
usage has not been accurately measured, Utility may estimate the Customer's energy
usage for billing purposes on the basis of information including, but not limited to, the
physical condition of the metering equipment, available Meter readings, records of
historical use, and the general characteristics of the Customer's load and operation.
B. Meter Tests.
1. Prior to Installation. Every Meter will be tested at or prior to the time of
installation, and no Meter will be placed in service if found to register more than
one percent (1%) fast or one percent (1%) slow.
2. On Customer Request. A Customer may, on notice of not less than one week,
require the Utility to test the Meter for the Customer's service.
No charge will be made for such test, but should a Customer demand a test within
four (4) months after installation or more often than once in twelve (12) months, a
deposit will be required to cover the cost of the test. This deposit will be returned
if the Meter is found to register more than two percent (2%) fast or two percent
(2%) slow. The amount of the deposit will be dependent on the type of Meter to
be tested.
A Customer shall have the right to require the Utility to conduct the test in the
Customer's presence or in the presence of an expert or other representative
appointed by the Customer. The results of the test will be furnished to the
Customer within a reasonable time after completion of the test.
C. Adjustment of Bills for Meter Error.
A Meter Error is incorrect kilowatt-hour, kilovar-hour, or demand registration resulting
from a malfunctioning or defective Meter. It does not include Billing Error,
Unauthorized Use, or an error in registration caused by Meter tampering by an
unauthorized person. It also does not include conditions such as grounds, shorts,
incorrect Meter readings, Meter dial-overs, improper load wiring (including other
Customers' circuits connected to the wiring), accounting errors, switched Meters,
improper Customer wiring, blown fuse in one energized conductor, or incorrect Meter
sizing.
Where, as the result of a Meter test, a Meter is found to be non-registering or incorrectly
registering, Utility may render an adjusted bill to the Customer for the amount of the
undercharge, and shall issue a refund or credit to the Customer for the amount of the
overcharge, computed back to the date that Utility determines the Meter Error
cormnenccd, except that the period of adjustment shall not exceed three (3) years. Such
adjusted bill shall be computed in accordance with the following:
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ELECTRIC SERVICE RULES
1. Fast Meters. When any Meter is tested and found to be registering more than two
percent (2%) fast, the Utility will refund to the Customer the amount of the
overcharge, based on corrected Meter readings or Utility's estimate of the energy
usage either for the known period of Meter Error or, if the period of error is not
known, for the period during which the Meter was in use, not to exceed three (3)
years.
2. Slow Meters. If a Meter is found to be registering more than two percent (2%)
slow, Utility may bill the Customer for the amount of the undercharge based on
corrected Meter readings or Utility estimate of the energy usage either for the
known period of Meter Error or, if the period of Meter Error is not known for the
period the Meter was in use, not exceeding three (3) years for all services.
3. Non-registering Meters. When any Meter is tested and found to be non-
registering, the Utility may bill the Customer for the estimate of electricity
consumed but not registered, not exceeding three (3) years for all service. Bills
for this purpose will be estimated by the Utility.
D. Adjustment of Bills for Billing Error.
A Billing Error is an error by Utility that results in incorrect billing charges to the
Customer. Billing Errors may include incorrect Meter reads or clerical errors by a Utility
representative such as ~pplying the wrong rate, wrong billing factor, or an incorrect
calculation. Billing Error does not include a Meter Error or Unauthorized Use, nor any
error in billing resulting from Meter dial over caused by other than Utility; switched or
mi~marked Meters by other than Utility;- improper Customer wiring; blown fuse in one
energized conductor; inaccessible Meter; failure of the Customer to notify Utility of
changes in the Customer's equipment or operation; or failure of the Customer to take
advantage of a rate or condition of service or which the Customer is eligible.
Where Utility overcharges or undercharges a Customer as the result of a Billing Error,
Utility may render an adjusted bill for the amount of the undercharge, and shall issue a
refund or credit ~ the Customer for the amount of the overcharge for the period of the
billing error, but not exceeding three (3) years in the case of an ovemharge, and, in the
case of an undemharge, not exceeding three (3) years for all services.
E. Adjustment of Bills for Unauthorized Use.
Unauthorized Use is the use of energy in noncompliance with Utility's tariffs or
applicable law. It includes, but is not limited to Meter tampering, unauthorized
connection or reconnection, theft, fraud, intentional or unintentional use of energy
whereby Utility is denied full compensation for electric service provided.
Where the Utility determines that there has been Unauthorized Use of electric service,
Utility may bill the Customer for Utility's estimate of such Unauthorized Use. However,
such estimated bill shall indicate Unauthorized Use for the most recent three (3) years
and, separately, Unauthorized Use beyond the three-year period for collection as
provided by law.
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Nothing in this Rule shall be interpreted as limiting Utility's rights under any provision of
any applicable law.
1. Actual Usage.
If accurate Meter readings from a remote check Meter are available for the
Unauthorized Use period, they will be used for billing purposes.
2. Estimated Usage.
If the electric usage has not been accurately measured, Utility may estimate the
energy usage for billing purposes. The basis for the estimate may include,
without limitation, the physical condition of the Metering equipment, available
Meter readings, records of historical use, or the general characteristics of the load
and operation of the Customer or person being billed, with consideration of any
appropriate seasonal adjustment.
Estimated bills for the Unauthorized Use period may be determined by Utility
based on one or more of the following, without limitation:
a. Accurately-metered use from a remote check Meter during the
Unauthorized Use period;
b. The known percent error in metering attributable to the Unauthorized Use;
c. Accurately-metered use prior to the onset of the Unauthorized Use;
d. The equipment and hours of operation of the Customer or person being
billed;
e. Accurately-measured subsequent use of thirty (30) days or more (if
available);
f. Annual use profile of at least five (5) Customers with similar Connected
Load, Premises load profiles, hours or energy use, etc. (pement of annual
use); or
g. Other reasonable and supportable billing methodology when none of the
aforementioned billing techniques are appropriate under the
circumstances.
3. Recovery of Associated Costs.
Utility may recover from the Customer the associated costs resulting from the
Unauthorized Use including both investigative and equipment damage costs.
Investigative costs include time and material spent for investigation, bookkeeping,
film and film development, and other costs of gathering evidence. Equipment
damage costs include the cost of replacing the Utility-owned equipment damaged
by the Customer.
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4. Discontinuance of Service.
In accordance with the provisions of Rule 11, where Utility determines
Unauthorized Use is occurring, Utility may refuse or discontinue service without
further notice.
If any part of the Customer's wiring or any other equipment, or the use thereof, is
determined by Utility or any other authorized public agency to be unsal~ or in
violation of applicable laws, ordinances, roles or regulations of public authorities,
or is in such condition as to endanger Utility Service Facilities, Utility may
discontinue service without further notice.
Utility may also discontinue service in accordance with the provisions of its
tariffs, for nonpayment of a delinquent billing for Unauthorized Use and for
associated costs, including nonpayment under an amortization agreement.
F. Limitation on Adjustment of Bills for Energy Use.
For any error h billing not defined as Billing Error, Meter Error, or Unauthorized Use,
Utility is not required to adjust the bill. However, any billing adjustment not specifically
covered in the tariffs for an undercharge or overcharge shall not exceed three (3) years.
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Rule 48 - Supply Premises and Resale
A. Separate Metering.
A separate meter is required for service to each Premise, nor will the electric loads of
such separately metered Premises be aggregated physically, electronically or otherwise
except as may be specifically provided for in the Rate Schedule.
B. Nonresidential Loads.
In accordance with Rule 16, electric service shall be individually metered to each tenant
in a non-residential building or group of buildings or other development on a single
premises with multiple tenants or enterprises. However, where, in the opinion of the
Utility, it is impractical to meter each tenant individually or where the City Council has
authorized the Utility to supply electric service through a single meter, the Utility may
provide service through a single meter subject to the provisions of Sections E and F
below.
C. Other Uses or Premises.
A Customer shall not use electricity received from the Utility upon other Premises,
except for Utility's operating convenience, nor for other purposes than those specified in
the Customer's Application or in the Rate Schedule applied.
D. Customer with Multiple Service Accounts/Meters at a Single Premises.
When a Customer (single enterprise) occupies a single Premises with multiple service
accounts/Meters, the readings of such Meters shall not be combined for billing purposes
except as provided for in Rule 9. However, if the Customer physically aggregates the
electric loads of such multiple service accounts/Meters into a single service account
(master-Meter), the account will be provided service under an applicable Rate Schedule.
E. Use by Others.
A Customer shall not charge for electricity received from the Utility and used by any
other person, except:
1. Where the charge to temnts is absorbed in the rental for the premises of space
occupied; or
2. Where the charge to non-domestic tenants is absorbed in the rental for the
Premises or space occupied, is not separately identified, and does not vary with
electrical usage;
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3. As provided in Section E below.
All energy use, including use by others, supplied through a single Utility Meter is
the responsibility of the Customer of record.
F. Resale of Electricity.
Resale of electricity or submetering of electricity for the purpose of resale is prohibited,
except as provided for under Section D above. Such service shall only be supplied at
rates not in excess of those prescribed in the Utility's rate schedule for like service and
pursuant to a Sub-Metering Agreement between Customer and the Utility.
Violation of any provision of this Rule shall result in discontinuance of electricity or
refusal to provide service, in accordance with Rule 11.
73 Effective Date: November 3~ 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Ru e 49 - Jffii y's Righl of Access
The Utility shall at times have the right of safe ingress to, and egress from, the Customer's
promises at all reasonable hours for any purpose reasonably connected with the furnishing of
electric energy and the exemise of any and all rights secured to it by law, or these Electric Rules.
The Customer is mspomible for providing and maintaining unobstructed access for the Utility to
all Utility owned facilities located on the Premises.
Failure to permit access and allow work on the Utility's facilities are grounds for termination of
service. This work includes periodic reading of meters, maintenance or replacement of primary,
secondary, service and metering facilities, tree trimming, and other necessary work on the
Utility's electrical facilities including removal after termination of service.
If safe access to the meter is not provided for any mason including without limitation locked
doors, fences, insufficiently restrained pets or vegetation, the Utility will notify the Customer of
access problems via door hanger at monthly scheduled read date.
If the Utility is required to make an appointment or other arrangement to mad the meter mom
than once during any 12-month period, a charge will be made for each appointment thereafter.
Repeated failure to provide access may result in installation of Remote Metering devices at the
Utility's option. A service charge may be assessed for remote Metering devices as noted in
Appendix A.
74 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Ru~e 20 - Temporary Turn=on and Turn-off of Electric Service
for Repair
A. Temporary Turn-on or Turn-off for Repair
Temporary turn on or turn off of electric service for the purpose of allowing the
Customer to make repairs or changes to wiring will normally be done by the Utility
during normal working hours.
Normal working hours are 8:00 a.m. to 4:00 p.m., Monday through Friday. There will be
no charge for up to an hour of time. A charge will be made for each additional hour or
fraction thereof. If this service is required outside normal working hours, the minimum
charge will be as noted in Appendix A.
The above charge will also apply if the Customer calls for emergency restoration of
service during other than normal working hours, and it is determined that the problem is
on the Customer's side of the meter and is therefore the Customer's responsibility.
75 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Rule 24 - Energy Diversion
A. General
Energy diversion is presumed to be caused by the Customer receiving the benefit of
service from the diversion.
B. Utility's Right to Discontinue Service
Whenever the Utility has determined that energy diversion is occurring or a hazardous
condition exists at a given location, the Utility shall investigate and may disconnect the
service immediately.
C. Restoration of Service
In order to restore service discontinued under the provision of Section B above, the
Customer shall be required to pay, in advance, all of the following:
1. Minimum fee plus material or time plus material, whichever is higher.
2. Charges for estimated usage during the period in which the energy diversion
occurred, based on provisions of Rule No. 9.
3. Charges for discontinuance and restoration of service as covered in Rule No. 11,
payments of deposits and the entire current bill.
D. Appeal by Customer
Any portion of the charges set forth in this role that is disputed by the Customer may be
appealed pursuant to the provisions of Rule No. 10.
E. Theft of Service
The Customer benefiting from diversion shall be assessed a fee to make the Utility whole
for labor and materials involved in investigating and making any required corrections.
76 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Appendix A - Electric Fees and Charges Schedule
Applicability
Applicable to all classes of service as provided in accordance with the Electric Service Rules.
Does not supersede any fees and charges listed in the rules which are not included on this
schedule.
Rule Number Description Fee Amount
7 Minimum Deposit Greater of twice estimated
average monthly bill or $100
7 Minimum DepositYRecormection Greater of three times the
estimated average monthly bill
or $100
7 Service Turn-on Charge $20 next day
$35 same day
$50 after hours
7 Special Appointment Turn-On Charge added $10
to applicable fee (Does not apply to the
normal 4- hour window appointment)
9 Late Payment Charge 0.9% per month of total
unpaid balance
9 Return Check Charge In accordance with City of
Rancho Cucan~nga
Ordinance
11 Fund Verification Fee $5.00
Trip charge for additional field visits (cut-of $15.00
for non pay, etc.)
17 Meter Test~Second Request Within One Year $100 paid in advance (if error
Period is found, fee will be refunded)
17 Re-Read/second request within six months $25 (if error is found fee will
be refunded)
19 Appointment based meter reads $25
19 Monthly rental of Remote Metering to resolve $2.50 per month
access issues
20 Temporary Turn On or Tm Off of electric $95 per hour or faction thereof
service for repair (normal working hours) first
aggregate hour is free
20 Temporary Turn On or Tum Off of electric $130 per hour or faction
service for repair (after normal working thereof
hours)
21 Cost to investigate energy diversion Higher of $150 plus material
or time and material
77 Effective Date: November 3, 2004
RANCHO CUCAMONGA MUNICIPAL UTILITY
ELECTRIC SERVICE RULES
Appendix E~ - Electric ~a~es and Tariffs
78 Effective Date: November 3, 2004