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HomeMy WebLinkAbout2013/01/09 - Agenda Packet - Special city of ANCHO eUCAMONGA AGENDA CITY COUNCIL AND FIRE PROTECTION DISTRICT SPECIAL MEETING WEDNESDAY, JANUARY 9, 2013 8:30 A.M. Cultural Center Celebration Hall South 12505 Cultural Center Drive - Rancho Cucamonga, CA 91739 A. CALL TO ORDER: Al. Pledge of Allegiance A2. Roll Call: Mayor/President Michael Mayor Pro TemNice President Spagnolo Council/Board Members Alexander, Steinorth and Williams B. COMMUNICATION FROM THE PUBLIC: This is the time and place for the general public to address the City Council and Fire Protection District on any item listed on the agenda, State law prohibits the Council and Fire Board from addressing any issue not previously included on the Agenda. The Council and Fire Board may receive testimony and set the matter for a subsequent meeting. Comments are to be limited to five minutes per individual or less,as deemed necessary by the Chair, depending upon the number of individuals desiring to speak. All communications are to be addressed directly to the Council, and Fire Board, not to the members of the audience. This is a professional business meeting and courtesy and decorum are expected. Please refrain from any debate between audience and speaker, making loud noises, or engaging in any activity which might be disruptive to the decorum of the meeting. The public communications period will not exceed one hour prior to the commencement of the business portion of the agenda. During this one hour period, all those who wish to speak on a topic contained in the business portion of the agenda will be given priority, and no further speaker cards for these business items will be accepted once the business portion of the agenda commences. Any other public communications which have not concluded during this one hour period may resume after the regular business portion of the agenda has been completed. --CONTINUED-- SPECIAL MEETING-Wednesday, January 9, 2013-8:30 a.m. Cultural Center-Celebration Hall South Page 1 of 2 C. ITEMS OF DISCUSSION: C1. DISCUSSION AND CONSIDERATION OF CONSENSUS BUILDING — Dr. Bill Mathis, Facilitator C2. LUNCH C3. DISCUSSION AND CONSIDERATION OF CITY COUNCIL 2013 GOALS D. ADJOURNMENT I, Debra L. McNay, Assistant City Clerk/Records Manager, of the City of Rancho Cucamonga, hereby certify that a true, accurate copy of the foregoing agenda was posted on January 8, 2013, per Government Code 54954.2 at 10500 Civic Center Drive, Rancho Cucamonga, California. SPECIAL MEETING-Wednesday, January 9, 2013-8:30 a.m. Cultural Center- Celebration Hall South Page 2 of 2 P1 MEMORANDUM *psi CITY MANAGER'S OFFICE RANCHO Date: January 8, 2013 CUCAMONGA To: Mayor and Members of the City Council John Gillison, City Manager 1 From: Linda D. Daniels, Assistant City Manager V + ' Subject: TRANSMITTAL OF PROPOSED 2013 COUNCIL GOALS AND CURRENT STATUS OF PRIOR GOALS In preparation for the Team Building and Goals Meeting on January 9, 2013, staff has updated the Council Goals and Objectives (attached). Also included in the attachments is staff recommended objectives for 2013 for the Council's consideration. The goals and objectives are divided into four attachments, with each one distinguishable by color and the page heading. 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Cr o CD = m o DJ °- cu v �, n o ° c°n u) 3•CD CD -9, CD O Cn c(n `< 7' - 'D _ (D ° CD v o o f . CT c o 0 (cp * 07 m cD o en m n) 7 rn °) ° ? m ° w v 0 c° 7 r. : 0 o m m Cu cD 7 7 (D CD — _, (D a N N N IV CO ° J City of Rancho Cucamonga; California Rancho Cucamonga City Council Workshop Potential Discussion Points Facilitator: Dr.Bill Mathis January 9,2013 THEME: 2013 -A New Beginning 8:30 —11:30 am CONSENSUS AND TEAM BUILDING I. Review of Council Values &Norms Dr.Bill/Mayor/CC • Core Values of City Council • Role& Responsibilities of Mayor and Council Members • Integrating new Members • Staff/ Council Relations& Best Practices • Discussing Difficult Issues • Image of Council / City to Residents and the Public • City Communications &Publications to Residents; celebrating successes and targeted messaging. II. Potential Community Issues • Regional Issues — Ontario Airport; shared services • Participation regionally and influence on our neighbors • Continued budget restraints, right-sizing efforts and pension reform impacts • Focus areas: traffic infrastructure, public safety, and dispensaries. www.MathisGroup.net Rancho Cucamonga City Council Workshop Potential Discussion Points Page 2 III. Organizational Issues Dr.Bill/CM/ACM • Animal Services Update • Economic Development . • Strategic Management of Special Districts &Community Involvement IV. Relationships Dr.Bill/Mayor/CC • Managing our relationships with newly elected State and Federal Officials. • Succession Planning for City Council and responsibility for leadership LUNCH 11:45-12:30 Lunch Council and Staff Dr.BM 12:30-4:30 p.m. REVIEW AND DISCUSSION OF 2013 CITY COUNCIL GOALS V. Review of 2012 Goals &Accomplishments Mayor/CC/CM/ACM • Major Challenges 2012 VI. 2013 Goals CM/Dept. Dir's • Public Safety-Police, Fire, Animal Services • Community Development-Planning, Building, Engineering, Public Works • Administrative Services-Finance, IS/GIS • Cultural Services-Library, CSD, CMG VII. Summary Dr.Bill www.MathisGroup.net 2 #4*.a, . . • . ... • —R • RANCHO CUCAMONGA DEPARTMENT STATISTICS JANUARY - JUNE 2012 CITY OF RANCHO CUCAMONGA 10500 Civic Center Drive Rancho Cucamonga, CA 91730 (909)477-2700 Tel (909)477-2849 Fax www.CityofRC.us y . e,, ii 411 11 a l' ,‘7.4 ei --'.N AL, • i t' • A .:� e. . . , _ . : . . . L . . -. • . • • _. • RANCHO CUCAMONGA Table of Contents $ City Manager's Office 2 '':•'1'- City Clerk's Office 3 in01421r 1 ` "' ` Administrative Services Department 4-5 - .: , 1 Planning Department 6 Building and Safety Services Department 7 1 i �� . s - �-.. 9 tY p Engineering Services Department 8-9 y.. . 4 , Public Works Services Department 10 , ° — Animal Care and Services Department 11 ' 1 '"r'/y�•a Community Services Department 12-13 qwr- .-: ` 'sr • Rancho Cucamonga Fire Protection District 14-15 Rancho Cucamonga Police Department 16-17 ill A` Library Services Department 18 1 . . . _ -- - e...."----;:":'\M L.• : • :• RANCHO CtiCAMONCA City Manager's Office As the administrative head of city government, the City Manager is appointed by the City Council to enforce municipal laws, direct daily operations of the City, make recommendations to the Council, prepare and observe the municipal budget, appoint and supervise all City department heads and employees, and supervise the operation of all City departments. Core Service Categories Cable TV Franchise Administration • Community Information Program • Budgeting and Financial Re- porting • Healthy RC Program • Legislative Advocacy • Inter-Governmental Relations • RCTV-3 Access Channel • Healthy RC Living • Healthy RC Smoke Free Recognition Program Healthy RC Highlights! I x T i • $928.291 secured in federal, state, and 1 .,-.6 ► other funds in 2011-2012. �• ". 4:::``, ."" , , • • Two ordinances and one administrative ter`„ 1r r IA! policy were adopted that directly benefit '!"-- ''°y ls-- 4 - employee and resident health. .., - -4 •^'•f"°'re • Safe Routes to School (SRTS) has increased by 62% - implemented in 13 January — June 2012 schools! -Earth Accomplishments • Launched Smoke-Free Recognition • Seven public electric vehicle charging stations installed. Program. • Joined Beacon Award Program and received recognition • Bringing Health Home program has for two Interim Accomplishments. assisted 252 families with ', •°°• $12,738 in assistance to- ' • Green Business Recognition Program launched with wards the purchase of fresh three participating businesses. produce at local farmer's Illit e • Launched Partnership for a Greener Northtown with markets. non-profit and completed five energy efficiency home retrofits. Legislative Advocacy 2011 Legislative Session 2012 Legislative Session • Tracked 54 state legislative bills and 14 federal bits • Tracked 39 state legislative bills and 2 federal bills • 35%success rate on legislation the City took position on • 79%success rate on legislation the City took position on • First time ever City sponsors legislation SB 986(Dutton) IW 54 State Bills Tracked 39 State Bills Tracked 11 / 1/f o Watched • Watched • Supported •Supported 34 ❑ Opposed 1 ❑Opposed /ow, Department Statistics:January—June 2012 2 .••4 t 44' k I m iii i 0 1 mom m m m mi u m m iii im 0 •fir, •••• 001100111.6. RANCHO C;UCAMONGA City Clerk's Office The City Clerk's Office/Records Management Department is committed to quality customer service, innovation, easy access to public records, comprehensive use of resources, and management of the people's public records. Core Service Categories Prepare Public Meeting Agendas and Minutes Process Public Records Requests Agenda Items Jan-June 2011 (Total =387) Process Board and Commission Applications Bldg 0% Assist with Election Administration Police 1%— Animal Ctr 1%- RDAI Update and Maintain City Ordinances and Codes uccus• 9% Provide Access to Economic Interest Reports City Clerk Provide Access to Campaign Financial Disclosure Filings CSD 9% Finance Fire 12% -..a. :r..7.241,1/1;. *i*;!.14.,:3;441; 6% Library Engineer R -A 4 w �. 2% 22% 8 I , ,. . , , 9, I '-i. Agenda Items Jan -June 2012 ` - �r ' (Total =427) Bldg 0%–\ Successor Police 2% \ 5% Records Requests Animal Ctr 1% 50 -- -- — Planning 4% 44 45 - 39 CSD 8% 35 City Clerk 30 �, T9 29 10% 24 24 4 24 25 • I ■2011 111 20 18 ■2012 Finance 15--- - 13% Library Engineer 10 3% \\ 18% s 5I _ January February Marc r April tutiy 3 Department Statistics:January—June 2012 1P.A. •.. ... L•• •• .• 011000110.1.1.11111.11" RANCHO Cut AM ONGA Administrative Services Department The Administrative Services Department is the support system for all departments. The department's philosophy is to serve City departments and help them in their efforts toward providing quality services to the public. Core Service Categories Finance Management • Geographic Information Systems (GIS) • Special Districts • Information Services • Purchasing • Human Resources • Treasury Management • Business Licensing • Risk Management ■Jan-June 2011 Finance Department Highlights (Jan-June 2012) Business License Data' •Jan-June 2012 3,500 • 7,606 Accounts Payable checks issued iiiiiL • 10,406 cash receipts processed at City Hall 3,000 • 92,704 cash receipts processed at offsite locations 2,500 • $1,229,425 received in Business License revenue 2,000 $997,257 received in Transient Occupancy Tax revenue ,,500 $18,050 received in Admissions Tax revenue 1,000 500 Human Resources Department Highlights (Jan-June 2012) • 12 full-time recruitments New Businesses Business License Business Closures Renewals • 9 part-time recruitments Data excludes vendors and contractors located outside o l RC • 2,671 online applications screened • 399 paper applications screened Purchasing Division Highlights (Jan-June 2012) Risk Management Statistics • 183 Requisitions logged Workers Compensation °2011 ■2011 Claims ■2012 General Liability Claims •zo,z • 236 Purchase Orders issued 7- _ 16 • 17 Request for Bids processed 6 14 ,z • • 7 Request for Proposals processed s ,e : ■ , • 28 Request for Quotes processed n $12,305 received from on-line surplus auction 3 — 6 2� 2 • • ■ ■ II : I • 42.9%of city-wide spending o n 0 r, toirIIIII green products )ecJe6 ems` 9 ���r $aa v e ec/ �/ �,b6r NO e Department Statistics:January—June 2012 4 _- - `•0 4. 1 e-se (,i t V'tlr>.,r, Administrative Services Department (continued) Information Technology GIS/Special Districts Highlights Maintained by the IS Division FY 2011/12 Desktop & Notebook Computers • $29,533,640 received in Special Districts Central Computer Servers tax • Printers 134,746 parcels submitted to the tax rolls for 38 special assessment districts Enterprise Applications with 100% accuracy Office Productivity Programs • 9 Web applications developed Multi-Function Photocopiers • Launched RC2GO public mobile Wired & Wireless Networks application • 30,210 LMD newsletters sent out IS Completed Work Orders Special Districts Tax Delinquency Letters 300 _ _ 1200 •- - - 270 979 250 ■ '000 — ---- ' 832 200 , IN 2". 19€ 800 - -- ee3 ■Dec-12 1 157 167 •2011 o Apr-11 150 139 130 136 a 2012 (500 -- 627 o Dec-11 116 100 400 - 366 ■Apr-12 100 • _- • 200 146 166 63 0 0 0 -- - 'sl Letters 2nd Letters Payments Received Jan Feb Mar :pr May Jun Most Common IS Support Request Types GIS/Special Districts Foreclosure Data 120 Bank Owned Properties by Zip Code 102 100 94 90 •Bank Owned 02/162011 80 70 72 n 80 o Balk Owned 66 66 •62 ■Jan-June a/2er2o11 60 2011 70 oat*Ow ned 09/15!2011 40 ❑Jar>-June ■Bank Ow ned i 28 27 lh 1818 2072 60 10/1312011 20 ■BakOw2 ao 30 •0B1anik O!red t ♦ 8 ♦ F e 051052012 QQ°� J`'0 G°Ce Q,�a ♦e�ce °off ♦aJ°c ♦5y� 20 aBank Owned 5J ♦r Q ♦0` °C 05/21/2012 ° 5 �v QQ'�♦° a�,°0� Qc� � 1) c yk°y 10 ®08/14/2012 d P Gr 91701 91730 91737 91739 5 Department Statistics-January-June 2012 000000000 L.• °.*'_1 RANCHO CIN:AMONGA Planning Department The Planning Department facilities the future growth and development of the City while preserving and enhancing the built environment and civic vitality. Core Service Categories Counter Information • Land Use Entitlements • Environmental Review (CEQA) • Design Review • Economic Development Permitting and Entitlement Services: January-June 2011 vs. January-June 2012 Approved Planning Applications Planning Counter Visits 20 - _ - _. --. --._ --_— _. 800 16 700 12 - - •2011 800 — -rr - — 1 1 10 i 6 •2012 500 6 :- -4 0 II II E. c ,D00 MI > cc JAN FEB MAR APR MAY JUN 03 a o CD Planning Telephone Calls 1®]0 ,400 1200 - 4 — 1' '� BOO 1 •A72 , darbaWil 111 1 • • • _ 1 ,i1W 1 • • • 1I 0 1 • • • JAN FEB MAR APR MAY JUN - - a61 Planning Department Revenue Other Department Highlights/Fast Facts/Trends :,20.000. • The wireless industry has seen a significant uptick in :,ro.ODD.ro RIM _ . permit activity as carriers roll-out 4G networks. :eo,00aoo 17 w MI . • To date for 2012, the Planning Department issued 11 •year 2011 5e.'° . • • , Film Permits. Types of filming include commercials, •Near 2012 s D.0ooro ' ■ ,; , ' television episodes and still photography for commer- azD.00aro • — • • • • cials. • New Zoning Law: Starting January 1, 2013, AB1616 January February Mach April May June becomes effective permitting cottage food operations in private residences. Department Statistics:January—June 2012 6 RANCHO CUCAMONGA Building and Safety Services Department The Building and Safety Services Department provides quality service to the community in a manner that is comprehensive, efficient and knowledgeable. We continue our commitment to excellent public safety and quality of life by building strong relationships and partnerships with residents, businesses, and the development communities; through innovative programming, technology and the enforcement of the highest standards of codes adopted by the state and city. Core Service Categories Building Inspection • Building Plan Check and Permit• Code Enforcement • Fire Construction Service • Grading Services Permitting and Inspection Services: January-June 2011 vs. January-June 2012 Inspection Requests Revenues Collected 12.000 10,463 1758,605 10:000 $800.000 8.000 $700,000 $612,53 $592,969 ■ $500,000 $500,000 j s Jan-June { $400,000 2011 2.000 111111 ■Jan-June $300,000 2012 o -' $200,000 Jan-June 2011 Jan-June 2012 $100,000 $0 Permits Issued Permits Ran Check 1,400 1.217 Lzao 1,034 • Boo 111111 eoo 400 mim 200 � -- 0 tik" 4040 Jan-June 2011 Jan-June 2012 lr Code Enforcement: Jan-June 2011 vs.Jan-June 2012 Active Cases Other Department Highlights 2349 • During this same time period, customers 2500 Fr1.1.11 assisted at the counter increased by almost 5%, 2000/� from 4,663 to 4,888 customers. 1500/1 • A Neighborhood Clean-Up event was held in loco 2011 and resulted in 16 tons of trash removed. 500/' • Received Electric Vehicle Champion City award 0 by SCE for efforts to streamline installation of Jan-June2011 Jan-June2012 alternative fuel home charging stations. 7 Department Statistics:January—June 2012 t +.•• - • •• RANCHO 0 rAnioNGA Engineering Services Department The Engineering Services Department strives to ensure Rancho Cucamonga has the vital infrastructure in place to maintain its standing as the premiere community in the region. This involves managing the engineering, design and construction of capital improvements, reviewing land development and construction activity as it relates to public infrastructure, conducting traffic engineering, and managing environmental programs. Core Service Categories Public Infrastructure Improvements • Land Development • Transportation Development • Municipal Utility (RCMU) • Storm Water Pollution Prevention • Solid Waste Management • Recycling Programs • Household Hazardous Waste Management • Issuing Construction Permits Capital Improvements poe .. The Capital Improvements section is responsible for the " 'y,,; - design, construction and installation of various public :j - infrastructure improvements throughout the City. _ . 'T-!'41 Highlights 'tea • 46 capital improvement projects identified in the FY 'f'_ 2011/12 Capital Improvement Program (CIP) .. • 15 capital improvement projects approved for i construction from January—June 2012 ' • _ t • These projects created an estimated 120 new full f s -I and part-time jobs in the region - , ma;-'1'1" t yaw Number of Permits Issued by Permit Type 450 - Land Development 400 - The Land Development section is responsible for the 350 gm - . engineering review and inspection of development E 300 projects, and issuing construction permits for work - 250 ■ ' 1 within the Public Right-of-Way (ROW). o ■ •Jan-June 200 ■ 2011 Highlights • 150 241 ■Jan-June Z 100 I _ 2012 _ • 1,031 permits issued for work within the public 50 : = ,- ROW from January-June 2012• 18% increase in permits over January—June Lane Closure Right-of-Way Oversize Load 201 1 Permit Type Department Statistics:January—June 2012 8 f. ,� I�f • f• RkyCHO Cl r:A.f(i'tir; ,. Engineering Services Department (continued) Rancho Cucamonga Municipal Utility The Rancho Cucamonga Municipal Utility (RCMU) was established to enable the City to manage energy issues at the local level. RCMU's service area is comprised of the Victoria Gardens Shopping Center as well as surrounding retail and commercial developments that were built within RCMU's designated service territory. Facts and System Data Total Consumption (MWh) Total Consumption(MWh) January -June 2011 = 29,916 MWh January -June 2012= 31,149 MWh • Year established —2001 (City Council Action) Misc Lighting Misc Lighting • Date began providing power— May 2004 1% 1% • Service area population— 15,000 (daytime) Small anal s`Y. • Service area size—4 square miles Large Large • Number of meters—485 30% 32% • Number of streetlights— 197 M- m Medium Medium g 53% M=. um 51% TOU TOU • Number of transformers— 113 8°!. 8i • Distribution lines—20 (circuit miles) • Number of substations— 1 Legend • Annual consumption —67,000 MWh Small = max demand less than 20kW • Historical peak— 17.5 megawatts (August 2011) Medium = max demand 20kW to 200kW Medium TOU =max demand 200kW to 500kW Large= max demand over 500kW v Jan-June 2011 Misc. Lighting = combination of streetlights. Total=$3,952.236 outdoor lights&traffic controls RCMU Total Revenue •Jan-June 2012 Total=$4,033,184 $1,200,000 - $1,000,000 $800.000 f .r+ $600,000 — /"f $400,000 — _/ INN • my rat 11.1 $200,000 — A •—_ _ti: __ -., ` rills a __ cif' ` sr Wfflia $0 January February March April May June 9 Department Statistics:January—June 2012 . I •e• • •• 000000111°1-1------- •=ae RkNCHO Ct( AMONGA Public Work Services Department The Public Works Services Department maintains and protects the investment of the City's growing infrastructure of buildings, streets, storm drains, parks and landscape improvements. The mission of Public Works Services is to "Build, Maintain, and Protect with Pride" by providing high quality customer service, utilizing safe and efficient practices, and implementing proactive planning in both emergency and non-emergency situations. Core Service Categories Facilities Maintenance SPEED 4 Lr City Fleet Maintenance LIMIT Graffiti Removal 4111P. rig Parks & Landscape Maintenance r Roadway Maintenance 1 i '4,11.1.• Storm Drain Maintenance At - Street Sweeping .,4t ire Traffic Signals& Safety Lighting t art . , Ar Urban Forestry 1N.I Water Conservation Highlights (January-June 2012) • Potholes repaired— 1,409 • Asphalt removal & replacement—225 locations; 26,904 sq. ft. Graffiti Abatement • Asphalt overlays—25 locations, 7,703 sq. ft. Restitution Received: • Concrete sidewalk removal and replacement—88 locations, 3,018 linear ft. January—June 2011 = $198.00 • Concrete curb and gutter removal & replacement—27 locations, 729 linear ft. January—June 2012 =$2,350.55 • Concrete drive approach removal & replacement— 15 locations Streets After Hours Call Outs Customer service requests January-June 2011 through Rancho Responds January-June 2012 (online Citizen Response System) misc. January—June 2011 =272 (vandalism to Misc. City property, (vandalism to January—June 2012 = 314 irrigation City property, issues,etc.) irrigation 28 issues,etc.) 44 Potholes,15 11110 tor _ Ahoo, Tree Trimming a ,29 Contract Pruned: January—June 2011 = 3,695 January—June 2012= 3,442 Department Statistics:January—June 2012 10 111111111111111111111.111111111111711 1�iTh- •0•* IP.• 111:i . • •. . .. ,RANCHO lrAMONCA Animal Care & Services Department The mission of the Animal Care & Services Department is to build a community in which every adoptable pet finds a home. Our vision is to enrich the lives of animals through a compassionate partnership with the community. Core Service Categories Animal Care & Enrichment • Pet Adoptions • Community Outreach • Spay & Neuter • Field Services • Reuniting Pets with Owners • Volunteer & Foster Programs • Pet Care Information • Pet Microchips • Pet Licensing Animal Intake (Dogs &Cats) , 2500 213E — 2010 2000 ' ' 1500 •Jan-June 1000 2011 •Jan June 500 1` 103108 2 30 7S 29 29 ' 2012 , 0 w 0 o m c E ' o = a as • abut, .:> Q _ y 1. , 2 , — @ r - m to (a -. a a m m v U t y 3 a u_ 7 O W �� 7 ca o 20 o O j cu Cf o m c Q 3 p c m Cf O m ■ Field Officer Calls Comparison 2011 & 2012 (Jan-June) -- - 3500. Dogs Cats 3400 • Intake increased by 19 dogs • Intake decreased by 73 cats 3300 ■ • Adoptions increased 4% • Adoptions decreased 1% 3200 • Rescue partners increased 3% • Cats sent to foster increased 9% 3100 i • Owner returns decreased 3% • Rescue partners decreased 12% 3000 • Euthanasia decreased 2% • Euthanasia increased 1% 2900 • Live animal release increased 3% • Live animal release decreased 8% Jan-June 2011 Jan-June 2012 Total Live Outcome Total Euthanasia 1200 250 — 10511075 221 1000 200 199 _ a00 1 0 Jan-June; I •Jan-June 600 I 547_ 2011 150 — 2011 1 400 369 •Jan-June 100 _ ■Jan-June 259 301261 2012 2012 200 '. .: .50 32 29 0 - i� 4 6 0 C '5 _' ? cg d N 2 m 2 c N E _ tvledical(age. Behavior ner w Z o c as a LL = ai . W ; 3 o w = o .` '�' a ° 0 injured.sick) (aggressive. Requested ~ feral) Euthanasia CC 11 Department Statistics:January–June 2012 . sue • . •.• RANCHO Ct CAbtONGA Community Services Department The City's commitment to passive and active open space, recreational and cultural programs, services and facilities makes it a highly desirable community to live, work and play. The Community Services Department provides quality programs and services that increase the health and vitality of residents. Core Service Categories Celebrating Community • Active Lifestyles Through Sports • Promoting Senior Health & Wellness • Youth & Teen Development • Enrichment Through Cultural & Performing Arts General Recreation Service & Outreach CSD Program Registration Most programs in Community Services are tracked through a computerized registration system called CLASS • January June 2011 Total Re gi strati ons=25.160 Registration Highlights* CSD Program Registration • January-June 2012 Total Registrations=25.330 • Approximately 40,000 registrations are 25.000 processed annually 20.000 • RC residents comprise 87% of registrations • CSD has actively promoted online registration. 15.000 which is on the rise and included 28% of all registrations in 2011 10,000 `Registration numbers exclude the Lewis Family Playhouse 5.000 and Special Events. which are tracked separately o _ Residents Non-Residents Walk-NNW In On-Line Program Registration by Category January -June 2011 January -June 2012 Active General Lifestyles Active Life through Recreation, through Sports General Recreation. Sports Service&—, 38% Service 8 Outreach-, 42% Outreach 28% 29% Youth 8 Teen Development 9% Youth&Teen i Senior Health& 17% - -- Wellness Senior Health 8 16% Wellness - 21'4 Program Highlights • The majority of CSD programs are considered general recreation, comprised mostly of contract classes • Senior Programs account for 10% of program offerings and 16% of overall registration • Sports Programs account for 9% of offerings and 38% of registrations • Statistics for the first half of 2012 are consistent with 2011 (excluding Playhouse and Special Events) Department Statistics:January-June 2012 12 1• L.• • Community Services Department (continued) ISCOVER Enrichment Through Cultural & Performing Arts RCpark.com The opening of the Lewis Family Playhouse in 2006 marked a new era '. of commitment to the performing arts. Performance and ticketing �- • information is tracked through the Pro Venue System. - t Ticket Sales - Seasons 5 and 6 Playhouse Highlights Comparison • In the 2011/12 Season, headline and 60,000 specialty series performances averaged 50,000 40,000 • 83% ticket sales 30,000 Approximately 18%of tickets are 20,000 10,000 ,— _ •201041 purchased online •2011-12 • The return rate of schools attending TYA Total u Resident Non- Tickets Tickets performances is approximately 80% of Tickets Resident Sold- Sold- tickets Tickets On-line Walk- • The Playhouse is a regional facility; 55% sold In/Mail of ticket buyers are non-residents Fund Development The Department relies on generous contributions to augment General Fund support and program fees. Over$360,000 was received in contributions in 2011. 90000 2011 Contribution Distribution Sports Team 80000 Sponsorships 70000 In-King%rvices� 60000 12% 50000 Program/Event 40000 Sponsorships 30000 •Jan-June 2011 11% 20000 10000 0 • • • •Jan-June 2012 General 0 T— Grants Donations s cs �y eS 55% 13% cSc�Q (§ac 564\ yQo Celebrating Community— Fun Facts • Over 34,000 people attended CSD events in 2011 • 2011 marked the return of the July 4th Spectacular after a one-year hiatus • The Annual Founders Day Community Parade is the City's signature event • Partnerships are the foundation of many events; our partners add value and service to events 13 Department Statistics:January—June 2012 111111111111111111111111.1111.11111.1111.1 I II.9•49 '+• l wl a ••�,� +-s+ , , \i l i i \\I,, Rancho Cucamonga Fire Protection District The Rancho Cucamonga Fire Protection District provides vital fire and life safety services to residents, visitors and businesses in Rancho Cucamonga. Through an innovative combination of risk reduction and emergency response programs, Fire District personnel are dedicated to delivering these services in an effective, efficient and professional manner to those we serve. Core Service Categories Emergency Management • Emergency Medical Services • Hazardous Materials Team • Technical Rescue Team • Wildland Fire Protection • Fire Prevention • Public Education • Fire Code Administration • Fire Station Services 13 Jan-June 2011 Total=581 Fire Incidents eptammily •Jan-June 2012 Total=540 450 - -,+,u' - _ 412 400 . 350 `; a 300 250 , ., 200 I 1 -� 150 ; ' �`. ` .� i 100 �� 11C•• .y 50 49 38 38 4640 36 42 I a 0 • ' IA' \�J e - e 4fi •Explosions,Hazardous Conditions;Reported Smoke or Odor;Fire Alarms Emergency Medical/ 0 Jan-June 2011 Total=4,508 Fire District Incident Report Summary Rescue Incidents ■Jan-June 2012Total=4.853 January—June 2012 4.500 -- -- --, 3968 4,000 3-� ---- • 6,360 incident reports for Fire, Emergency Medical/ 3,500 , Rescue, Hazardous Materials, and Public Service 3,000 • 2,500 Incident reports increased 7% over January-June 2,000 1 2011 1,500 • 540 fire incidents 1.000 4,853 emergency medical/rescue incidents 500s 267 187 1�t 428 414 0 r ter • 44 hazardous materials incidents d v • 364 public service incidents including water salvages. U > ', .D U - 0. t m u 2, lockouts, police matters and other non-emergencies Cl L V C t WT W 2 3 T_ w 2 _ • 559 incidents where no action was required 0) I- I- v rs •Medical&invalid Assists.Emergency Medical Services where no care was rendered Department Statistics:January—June 2012 14 • 4 • ••••■j RANCHO 1100111.11.11 Ct'f;ANIONGA Rancho Cucamonga Fire Protection District (continued) Public Education Highlights Public Education January–June 2012 30 • 7,500 citizen contacts made through public education activities 25 24 22 r- ■ 56 public education events; 27% increase over 20 20 January–June 2011 18 o Jan-June • Public education provided through community 15 i` 2011 events, engine company visits, school assemblies, ❑Jan-June and station tours 10 — , 2012 9 B ` 0 1 0 - . Community Engine School Station Tours events Company assemblies visits Employee Development Highlights January–June 2012 r � _,, � • 17,444 total training hours (including _ . . '�., . classroom) • 66 multi-company training exercises j- ! 3.4 average training hours per employee per shift Emergency Management CERT Training Sessions Fire Prevention Bureau Activities January-June 2012 700 586 Train the 600 556 Trainer,1 '\ 500 47 skills Refresher Day,—� 400 -- o Jan-June 1 , 307 2011 300 — Specialized , ()Midland(ire►, ■Jan-June Basic—general 200 — 4 121 2012 public,10 100 — 87 0 ■ 0 High hazard High hazard Spring Weed . occupancy fire permits weed abatements - inspections issued abatement by RCFD notices contractors 15 Department Statistics:January–June 2012 - R‘Nruo Rancho Cucamonga Police Department The Rancho Cucamonga Police Department is dedicated to serving our city with integrity and compassion, while delivering proactive professional law enforcement services to meet the diverse needs of our community. Our goal is to provide exceptional service that exceeds your expectations. Core Service Categories Law Enforcement • Crime Prevention • Traffic Safety • Criminal Investigations • Parking Enforcement • Crime Analysis • Citizens Patrol • Equestrian Patrol • Explorer Program • Volunteer Programs Crime: Comparison 2011 & 2012 (January — June) Part I Crimes* Part II Crimes* 1000- - - 096 450 844 846 824 —4 400 382 364 380 ?II 404 600 47 702762 764 82 770 703809 350 348 330 332 363 330 319 310 300 •2011 600- 250 0?r�= 400 !•2011 200 �0 20 2 1 100 200 50 0 . - 0 . Jan Feb Ma Apr May June Jan Feb Mar Apr May Are 'Include:horricide,forcible rape,robbery.aggravated assail.and burglary. 'include-assents,moor sex offenses,liquor law violations.vandalism. driving under the influence and dog abuse. Property Crimes Crimes Against Persons 400 70 365 352 350 329 326 — 60 56 58 300 29 318 297 279 5463 54 56 281— 264— 2 72 LiPI . i 272 5D 43 250 ■2011 1 1 40 •2012 200 ozolz30 .20 50 - o -- o Jan Feb Mar Apr May June Jan Feb Mar Apr May June Department Statistics:January—June 2012 16 's''' •�•�� 1-vv„ Rancho Cucamonga Police Department (continued) Traffic Safety: Comparison 2011 & 2012 (January - June) Citations '1A 1,4—A.: u f o ' 1 2000 1818 1788 i88i 1777 1828 ' .'•� 1800 1504 1687 1546 1600 4B6 1491 439 1388 rr .41111!"1. :AV - 1400 �^ @00 X100 •2011 . 800 X0202 ,. 600 lirMw 400 200 0 Jan Feb Mar Apr May June DUIs Traffic Accidents 70 t20 - 6 3 10 7 105 58 60 — 51 58 52 -CO 88 8994 nee— 42 45 4 60 78 8■2011 31 13 202•.:b Jan - Mar A pi May _orw Other: Comparison 2011 & 2012 (January — June) • 70,136 calls for service from January —June 2012 ' - ' A. 3 • 4.7% increase in calls for service over January— June 2011 • • Response time for priority calls averaged 3 -, �� minutes 38 seconds from January—June 2012 • Average response time was 18 seconds quicker than January - June 2011 t 1 . 17 Department Statistics:January—June 2012 ilk. e'' •• • • • •• • • . 1 .0000011111111111.11gailia — RANCHO 0rAMONGA Library Services Department The Mission of Rancho Cucamonga Library Services is to inform and enrich the community by providing access to traditional and technologically innovative resources. We support and encourage education and the love of reading in a welcoming atmosphere with a knowledgeable, service-oriented staff. Core Service Categories Public Access Computers • Summer Reading Programs • Back to Basics Tutoring • Teen Scene • House Calls •Adult Literacy • Bookclubs • =''? ' Technology Center Bookmobile • Passport Services ■ • ii, ' -ve • •, Library Revenues 4 Y v. $120,000 ' '- 'A• .. ,?:1: r .- :toa,aoe $100.000 ...,„ - f :-,i c '` ` $80,000 $60,000 $66.071 ■Jan June 2011 $51 6U •Jan-June 2012 Library Services Highlights $40,000 6K.71g January—June 2012 $20,000 630'301 s26,000 600 I • Item checkouts increased by 4% $0 Passport Donations Amount Amount • Technology Center users increased by 4% remenue received collected in collected in generated overdue DVD,CD • Passport revenues increased by 14% fines rentals • $25,000 received in donations Comparison 2011 & 2012 , - - 700,000 1 50,000 4.-4r,,, "\ I .- "4 . 589,898 45.000 _ 44'492 .4. 600,000 immirj,.■.!‘;L:1--... 40,000 ■ ..`sr .'c'•- ., 500,000 35,000 400,000 30,000 ■ X. `y . •■Jan-June - . '�• , 302,078 25,000 2011 - tiN- 300.000 301.772 2%381 ■ ••Jan-June 260,795 20,000 19,385 Jan-June 15,000 • ■ ?�' • 10,000 • ' i • .. 1 00.000 l 5,000 m i__ . D 0 Visitors to Library fleas checked out Nur ber of hits to Nurrber of children Users of Technology Library web site attending a program Center Department Statistics:January–June 2012 18