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Home My WebLink About2018/04/05 - Agenda Packet - Library Board of Trustees 111 111111!1 ji IF I APRIL 5, 2018 LIBRARY BOARD OF TRUSTEES AGENDA COUNCIL CHAMBERS CITY OF RANCHO CUCAMONGA 10500 CIVIC CENTER DRIVE RANCHO CUCAMONGA, CALIFORNIA A. 6:00 P.M. — CALL TO ORDER Roll Call: President, Christine DeVries President Pro Tem, Luella G. Hairston, Esq. Member, Mary Hannah Member, Janet Temkin Member, Sarah Tompkins B. PUBLIC COMMUNICATIONS This is the time and place for the general public to address the Library Board of Trustees on any item listed on the agenda. State law prohibits the Library Board of Trustees from addressing any issue not previously included on the Agenda. The Board may receive testimony and set the matter for a subsequent meeting. Comments are to be limited to five minutes per individual or less, as deemed necessary by the Chair, depending upon the number of individual Members of the audience. This is a professional businessmeeting and courtesy and decorum are expected. Please refrain from any debate between audience and speaker, making loud noises or engaging in any activity which might be disruptive to the decorum of the meeting. C. CONSENT CALENDAR The following Consent Calendar items are expected to be routine and non-controversial.They will be acted upon by the Library Board of Trustees at one time without discussion. Any item may be removed by a Member or member of the audience for discussion. C1. Consideration to approve the Minutes of March 1, 2018. D. DIRECTOR'S STAFF REPORTS The following items do not legally require any public testimony, although the President may open the meeting for public input. D1. Consideration and discussion regarding the Library Status Report. sr APRIL 5, 2018 LIBRARY BOARD OF TRUSTEES AGENDA a) Consideration and discussion regarding general announcements. The oral report will be presented by Julie A. Sowles, Library Director. b) Consideration and discussion regarding a review of Library Statistics. The report will be presented by Cara Vera, Library Services Manager. D2. Consideration and discussion regarding Library Revenue Balance Report of 2017/2018 Budget. The report will be presented by Julie A. Sowles, Library Director. D3. Consideration and discussion regarding Children's Services, Adult Services and Library Programming. The oral report will be presented by Brian Sternberg, Assistant Library Director. E. BOARD BUSINESS The following items have been requested by the Library Board of Trustees for discussion. They are not public hearing items, although the President may open the meeting for public input. E1. Consideration and discussion to recommend approval to City Council to discontinue library overdue fines and audio-visual materials lending fees. E2. BOARDMEMBER ANNOUNCEMENTS. (Comments to be limited to three minutes per Board Member.) F. IDENTIFICATION OF ITEMS FOR THE NEXT MEETING This is the time for the Library Board of Trustees to identify the items they wish to discuss at the next meeting.These items will not be discussed at this meeting,only identified for the next meeting. G. ADJOURNMENT I,Jennifer Palacios, Library Administrative Secretary of the City of Rancho Cucamonga, or my designee, hereby certify that a true,accurate copy of the foregoing agenda was posted on day, Monday, April 02, 2018, seventy-two (72) hours prior to the meeting per Government Code 54954.2 at 10500 Civic Center Drive. Page 2 of 3 ,u I�r:;yl J APRIL 5, 2018 LIBRARY BOARD OF TRUSTEES AGENDA Jennifer Palacios Library Administrative Secretary City of Rancho Cucamonga Mission Statement The mission of the Rancho Cucamonga Public Library is to inform and enrich our community. We strive to accomplish this by providing access to traditional and technologically innovative resources. We support and encourage education and the love of reading in a welcoming atmosphere by a knowledgeable, service-oriented staff. If you need special assistance or accommodations to participate in this meeting,please contact the Library at(909)477-2720. Notification of 48 hours prior to the meeting will enable the City to make reasonable arrangements to ensure accessibility. Listening devices are available for the hearing impaired. Page 3of3 STAFF REPORT ".. w LIBRARY SERVICES DEPAw NIENT" ANCHO Date: April 5, 2018 UCA A To: Rancho Cucamonga Library Board of Trustees From: Julie A. Sowles, Library Director Subject: APPROVAL OF MINUTES RECOMMENDATION: Approval of the minutes of the regular meeting of March 1, 2018. BACKGROUND: Attached, please find the minutes for the regular meetings of the Library Board of Trustees taken and compiled by Library Administrative Secretary, Jennifer Palacios, ANALYSIS: None. FISCAL IMPACT: None. COUNCIL GOAL(S) ADDRESSED: Not Applicable. ATTACHMENTS: Attachment 1 — March 1, 2018 Minutes Item C1-1 CITY OF RANCHO CUCA LIBRARY BOARD OFT UST S A. CALL TO ORDER The adjourned meeting of the Library Board of Trustees was held on Thursday, March 1, 2018, in the Council Chambers at City Hall, located at 10500 Civic Center Drive, Rancho Cucamonga, California. The meeting was called to order at 6:02 p.m. by President, Christine DeVries. Present were Members Hairston, Hannah and Tompkins. Also present were: Julie A. Sowles, Library Director, Brian Sternberg, Assistant Library Director, Cara Vera, Library Services Manager, Jason Castellanos, Technology Services Supervisor, Jennifer Palacios, Administrative Secretary, Avianca. Ortiz, Library Clerk. B. PUBLIC COMMUNICATIONS B1. There were none. C. CONSENT CALENDAR C1. Consideration to approve Minutes of February 1, 2018. MOTION: Moved by Member Hairston to approve the minutes, seconded by Member Hannah. Motion carried 3-1-1 (with Member DeVries abstained and Member Temkin absent). Q. LIBRARY DIRECTOR'S STAFF REPORTS D1. Consideration and discussion regarding the Library Status Report. The reports will be presented by staff. a. Consideration and discussion regarding general announcements. The oral report will be presented by Julie A. Sowles, Library Director Julie A. Sowles, Library Director, reported the Library has posted a recruitment for a Technical Services Librarian I position which will focus on cataloging and technical support. Library Director Sowles stated the Library Foundation Board launched a recruitment on February 1, 2018 for new Board Members to assist with the Second Story Fundraising Campaign. Julie A. Sowles, Library Director, stated the Library Leadership Staff attended a tour of the Cucamonga Valley Water District (CVWD) Facilities. The tour focused on how CVWD and the Library can work collaboratively with programming now, and in the future with the Second Story interactive discovery space. Julie A. Sowles, Library Director, shared with the Board a Serving with a Purpose Conference Item C1-2 Library Board of Trustees Minutes March 1, 2018 Page 2 flyer advertising the upcoming May 2, 2018 event being held at the Ontario Convention Center. She asked that Trustees interested in attending the event contact Jennifer Palacios. Library Director Sowles stated the Library Code of Conduct will be on the Consent Calendar for the March 7, 2018 it Council Meeting. Julie A. Sowles, Library Director, stated the Federal budget proposal could potentially cut IMLS funding which includes funding for LSTA Grants. Library Director Sowles encouraged interested Board members to write a letter of support to advocate for IMLS/LSTA funding. Library Director Sowles reported the Friends of the Library had an Art Book Sale on February 17 and on February 21, 2018 the Friends approved their budget with the Library in the amount of $147,000, b. Consideration and discussion regarding a review of Library statistics. The oral report will be presented by Cara Vera, Library Services Manager. Cara Vera, Library Services Manager, reviewed the statistics with the Board and presented a one- page draft handout of the Library Statistics Report. Member Hairston asked if the attendance numbers and the number of total programs could be placed side-by-side to make it easier to review. Member DeVries likes the look of the report and stated reviewing the one sheet is user friendly. She requested that staff continue to provide the data in the of formal until the Board is use to reviewing the newly formatted report. Member Hairston asked if the colors can be made more distinctive on the pie chart. D2. Consideration and discussion regarding Library Budget Report. The report will be presented by Julie A. Sowles, Library Director. Julie Sowles, Library Director, reviewed the budget with the Members. Library Director Sowles stated Media Rental revenues have declined due to electronic device downloads and media applications. Projected revenues for media rental will be lower for next fiscal year's budget. D3. Consideration and discussion regarding Children's Services, It Services and Library Programming. The report will be presented by Brian Sternberg, Assistant Library Director. Brian Sternberg, Assistant Library Director, reported on February 8, 2018 at the Biane Library the Teen Center held a We Love Chocolate Event. Teens learned about the history of chocolate and put their skills of memory, communication, teamwork and deduction to the test. Assistant Library Director Sternberg stated the Library participated in the Special Needs Coalition Resource Fair at Central Park on February 24, 201 B. The theme was focused on Safety for the Community to have a better understanding offamilies with special needs. Brian Sternberg, Assistant Library Director, stated the Biane Library held a Play-n-Learn Workshop on February 23, 2018 and Biane Library will be holding additional Play- -Learn Workshops on March 7, 14 and 21, 2018. Item C1—3 Library Board of Trustees Minutes March 1, 2018 Page 3 Assistant Library Director Sternberg stated the in Library will be hosting a Family Saturday on March 24, 2018 and the the will be the History of Baseball. Brian Sternberg, Assistant Library Director, reported the Second Story will be holding two contract classes in March. Transition to College, March 17, 2018 and Robotic Challenge, March 26 - 0, 2018, during the week of Spring Break. Member Hairston stated the Transition to College class is a great toolkit for getting prepared for college and she is glad the Library isoffering this type of class. Member Hannah stated the Transition to College sounds like it will be a big help for new college students. Member DeVries stated she likes the idea of the classes as well but was concerned for families that may not be able to afford the fees. Assistant Library Director Sternberg stated the Friends of the Library donated $10,000 to launch a scholarship fund for families that may need financial aid to attend these classes and a discounted rate is available to qualified residents when signing up for a program. Member Hannah stated the cost of the classes are reasonable when compared tothe fees being charged by other organizations. D4. Consideration and discussion regarding Technology Services. Presentation by Jason Castellanos, Technology Services Supervisor. Jason Castellanos, Technology Services Supervisor, presented a slide show of the current technology related services and programs being offered at the Library. E. BOARD BUSINESS El. Consideration and discussion regarding a Library Board of Trustees Member to be the Liaison for The Library Foundation Board. A discussion for the length of terms and a discussion for an Alternate Liaison. The oral report will be presented by Julie A. Sowles, Library Director. Julie A. Sowles, Library Director, stated the Library Foundation Board has requested the Library Board of Trustees appoint a Board Liaison to the Library Foundation Board to facilitate communication between the two Support Boards. Because this role is not covered in either Boards' By-Laws the position will not be voting position. Member DeVries stated a Liaison on the Foundation Board is a great idea. Member Tompkins stated she would be able to serve as an alternate Liaison. Member Hannah stated she would like to be considered for the position. Item C 1—4 Library Board of Trustees Minutes March 1, 2018 Page 4 Member DeVries stated she would like to attend the meetings once in a while and likes the idea that Member Hannah is interested in the idea of becoming the Liaison. Library Director Sowles stated the Foundation Board made a request that the Library Board of Trustees consider a minimum term of one year for the Liaison position. Board of Trustee Officers elections typically take place in July and she recommended future Liaison appointments be consistent with the annual nomination and election schedule. Member Hairston agreed the term of the Liaison needs to be consistent with the elections in the Boards' By-Laws. Member Hannah agreed as well. MOTION: Moved by Member Hairston to appoint Member Mary Hannah as the Liaison to the Library Foundation Board and appoint Sarah Tompkins as the alternate with the length of term to be one year, consistent with the By-Laws. Seconded by Member DeVries. Motion carried 4-0-1 (with Member Temkin absent). E4. BOARDMEMBER ANNOUNCEMENTS: Member Tompkins stated she was pleased with the State of the it Event.The presentation and entertainment were enjoyable. Member Hannah stated she enjoyed the State of the City Presentation and liked how the City recognized each city department. F. IDENTIFICATION OF ITEMS FOR NEXT MEETING No it were requested. G. ADJOURNMENT The meeting adjourned at 7:43 p.m. Respectfully submitted, Jennifer Palacios Administration Secretary Approved: Item C1-5 r"An' "Ilk STAFF REPORT `" h &' LIBFURY SERN'ICE&DEPARTMENT w RANCHO Date: April 5, 2018 CUCAMONGA To: Rancho Cucamonga Library Board of Trustees From: Julie Sowles, Library Director , Initiated By: Cara Vera, Library Services Manager Subject: LIBRARY USE STATISTICS RECOMMENDATION: No recommendation. For information purposes, only. BACKGROUND: Library use statistics are kept each month to provide data on the measurable activities of both our physical and virtual library locations. These reports include separate records for the Archibald Library, Paul Biane Library, Virtual Library, and Outreach, as well as combined and year-to-date statistics. The report is attached for February 2018. ANALYSIS: This report includes February use statistics. As of February 2018, use statistics indicate regular borrowing, program attendance, and library use patterns. Under separate cover, library staff will present an updated and revised version of the monthly use statistics. The new report will simplify and condense monthly statistics in order to provide the Board of Trustees with a more useful and easily interpreted format. FISCAL IMPACT: None. COUNCIL GOAL(S) ADDRESSED: Not Applicable. ATTACHMENTS: Attachment 1 - Library Use Statistics. D1, b)-1 + = Jan-18 Jan-17 Oeb-18 deb-17 + s t Days Open 54 54 5050 I Items Borrowed(AR,BL,BKM) 76,055 75,8621 "68,796` 70,223 •�+ + Average Daily 1,408 1,4051 1;376 1,404 Changs, 0% i Patrons Registered(AR,BL,BKM) 978 860 j 861 801 • T Average Daily 18 16 17' 16 f Change 141/a 7% Information Questions 13,578 13,463, 12'285 13,414 • I Average Daily 251 249; 246 .26$ " Change 1% -8% Library visitors 41,452 44,7371 38,180= 45,390 • Average Daily � 768 828 764 90B %Change -7% -.16% Children's Programs 2,273 2,259 2,129 3,014 • #of Sessions 78 77 84 135 •: Aver.Per session 29 29`1, - 5 # - Change 1% 29/o= Items Classified 2,481 1,900, 2,41:1 1,283 5�'.Change 31' 57 Volunteer Hours 298 245Y 538 371 1 Change 21% TECHNOLOGY CENTER SERVICES II Computer Use Sessions 6,369 6,406' 5,954 6,151 I %,Change -1% t, Technology Questions 2,715 3,305 2,663 3,269 Change -18% Programs/Classes Attendance 85 115' 102 164' #of Sessions 8 8; 91 9 + Aver.per session 11 14,' X1.1 18 ADULT SERVICES Information Questions 5,299 5,106 4;551 5,131 Average Daily 98 95 97 lid 3 �fm Change 4% 711% Programs/Classes Attendance 141 19 210 '32 #of Sessions 10 4 ill 4 Aver„per session 14 5 t 19' 8. Teen Programs 7 75; 6 #of Sessions 1 1 ` 1' :1; Aver.per session 7 7 5`,", 6 D1, b)-2 Jan-18 Jan-17 Feb-18 Feb-17 Tours/Group Visits Attendance 68 29 18 220 #of Sessions 3 3 1 5 # Aver.per session 23 10`1 18 44 CHILARENS SERVICES Information Questions 5,564 5,052 ; 5,071 5,01"1 Average Daily 103 94 101 100 1 H %Change 10% 1 i Mother Goose on the Loose 349 271 311 253 .: #of Sessions 10 9 10 9 Aver.Per session 35 30 i 31 28 Bright Beginning Attendance 153 136 162, 114 1 #of Sessions 6 6, 7 7t Aver.Per session 26 23 23, 16 Terrific Tots Attendance 165 176 192 172 #of Sessions 6 6t 7 7 Aver.Per session 28 29 27 25 Little Learners Attendance 207 197; 99: 137 #of Sessions 8 7 8' 7 Aver.Per session 26 28' 12 20 Rhyme Time Attendance 201 160 175 19Z #of Sessions 8 7: 8 "8 • Aver.Per session 25 23'. 22 25 Hooray for Pre-K Attendance 155 115=. 159 .180 ff #of Sessions 6 61 7 8 Aver.Per session 26 19 23 23 I Discovery Club Attendance 143 91 . 237 216 t #of Sessions 7 6 8 7, Aver.per session 20 15' .301. 3i Tween Program Attendance 5 10 5, 39 ' #of Sessions 1 21 1: 2 Aver,per session 5 5 5- 20 Family Storytime Attendance 849 1,056 754 928 #of Sessions 28 29 31 3t • Aver.per session 30 36 24 30 Special Events Program Attendance 46 47 35 732 #of Sessions 3 31 `6 Aver.per session 15 16i 122 Group Visits to Library Attendance 0 350 100 50 #of Sessions 0 4' 1 2 Aver.per session 0 88 100 25 1 011, b)-3 MIMMEEM .fan-18 Jan-17 Feb-18 Feb-17 r + Days Open 29 29 27 27 Items Borrowed(incl.renewals) 36,893 36,930 33,245 33,77$ /• ,,,;f':!: : , • Average Daily 1,272 1,273 1,231 1,251 %Change 0% -2% Patrons Registered 541 384 459 396 1 Average Daily 19 13 17 15 %Change 41% 16% Information Questions 6,380 5,540 6,019 5,875 t31 Average Daily 220 191 223 218 1• %Change 15% 2% Library Visitors 20,738 23,103 18,814 22,971 :. Average Daily 715 797 697 851 1 %Change -10% -18% :® I Children's Programs 911 75B 776 895 #of Sessions 34 32 36 37 Aver. Per session 27 24 22 24 1 1/.Change 20% -13% Items Classified 1,393 951 1,094 309 1 . %Change 46% 254% Volunteer Hours 110 41 125 38 .:. %Change 168% 229% TECHNOLOGY CENTER SERVICES Computer Use Sessions 4,571 4,325 4,268 4,253 1• %Change 6% 0% Technology Questions 1,190 1,200 1,252 1,365 %Change -1% -8% ProgramslClasses Attendance 33 35 26 54 1 #of Sessions 4 4 4 4 Aver.per session 8 9 7 14 ADULT SERVICES Information Questions 2,404 2,089 2,240 2,161 1 Average Daily 83 72 83 80 %Change 15% 4% Programs/Classes Attendance 18 7 19 21 #of Sessions 2 2 2 2 Aver.per session 9 4 10 11 Teen Programs 0 0 0 0 #of Sessions 0 0 0 0 Aver.per session 0 0 0 0 Tours/Group Visits Attendance 13 13 0 0 D1, W-4 Jan-18 Jan-17 Feb-18 Feb-17 #of Sessions 1 1 0 0' Aver,per session 13 13 0 0. I CHILDRENS SERVICES Information Questions 2,786 2,251 2,527 2,346 Average Daily 96 78 94 87 1 :: %Change 24% 8% I Mother Goose on the Loose 144 106 81 90 •• 1 • #of Sessions 4 3 4 3 : Aver.Per session 36 35 20 30 Bright Beginning Attendance 65 55 92 54 + #of Sessions 3 3 4 4 • Aver.Per session 22 18 23 14 Terrific Tots Attendance 71 78 92 64 • #of Sessions 3 3 4 4 • Aver.Per session 24 26 23 16 1 Little Learners Attendance 128 78 26 35 #of Sessions 4 3 4 3 : Aver.Per session 32 26 7 12 Rhyme Time Attendance 112 75 99 108 #of Sessions 4 3 4 4 • Aver.Per session 28 25 25 27 Hooray for Pre-K Attendance 73 49 69 105 :. #of Sessions 3 3 3 4 • Aver.Per session 24 16 23 26 Discovery Club Attendance 80 51 150 147 #of Sessions 4 3 4 4 Aver.per session 20 17 38 37 Tween Program Attendance 5 3 5 28 #of Sessions 1 1 1 1 Aver.per session 5 3 5 28 • Family Storytime Attendance 187 216 127 224 #of Sessions 6 7 7 7 +1 Aver.per session 31 31 18 32 Special Events Program Attendance 46 47 35 40 #of Sessions 3 3 1 3 Aver.per session 15 16 35 13 Group Visits to Library Attendance 0 0 0 0 1 #of Sessions 0 0 0 0 1 Aver.per session 0 0 0 0 1 D1, b)--5 d ' �' Jan 78a ` Jan i7;r Feb-18 Feb 17� r � Days Open X25 25:; `23 23' I • Items Borrowed 33,467,,` 32;388 29,151 29,729 • Average Daily 1;336'" 1 296 1,267 !,29& • %Change i Patrons Registered #65- Average 65 Average Daily 16i 1 16" 16 • :� %Change =12 1 Information Questions 7,19$°;; 7,93 6,266 7,539 •• g y S8. 31,7; 272, 328 Average Dail 2 • %Change AW -1 Library Visitors 20,714" 41"63C, 19,366' 22,419 Average Daily8 29'' 866;... 842 975 � • •�°Change 40 -14 Children's Programs 1`,362' 1 l]ll 1':353" 2,07 • #of Sessions 44; 45 Aver.Per session 311" 33 ` 28" 1 • %Change =9° -36% Items Classified 1;08& 949", 917 974 %Change Volunteer Hours 125, 121" 103 761 %Change TECHNOLOGY CENTER SERVICES Computer Use Sessions 1,796 2;081 1,68f' 1;$98 • I,I,I %Change Technology Questions 1,525; 2,1x5 1;411 , 1',904 •• ;' •' • %Change -26 26' '• a' ProgramstClasses Attendance 52 '80= 76 110' #of Sessions "4; 4"` 5 5 • Aver.per session 13, 20 15," 22 ADULT SERVICES Information Questions A`895' 3;017" 2;311 2,970 .• • Average Daily 1;16 121 100' 1291 • °i�,Change =4 0 22%1: '„ II Ili' \ � • Programs/Classes Attendance 123 12' 191 1 l" #of Sessions 8 2., 9 2' • Aver,per session 1'S 6 21 6 Teen Programs 7 7 #of Sessions 1; 11 1` it • Aver.per session D1,b)--6 Jen 18 Jan 17 deb 18' � :Feb 17 ® t 2nd Floor Visits/Programs �;55, 1 G' 18 220 s . #of Sessions Aver,per session 28 8i: 18` • CHILDRENS SERVICES Information Questions ?778 2,861 2;544 2,665 • Average Daily 11,i i 12 11 116% Change Mother Goose on the Loose 265y "465 163 3 #of Sessions `''%6� 6 �� 6 Aver.Per session 34 28"' 38 27 • Bright Beginning Attendance 88� 181 70t 60 #of Sessions 3` 3 3 3 Aver.Per session 29; 27 23 20 Terrific Tots Attendance 94" 98 106 108 #of Sessions 3r' 3- 3 3 Aver.Per session 31 33: h Little Learners Attendance 79' •1"19; 73" 102" #of Sessions 4 4 Aver,Per session 20 3D 18 26 Rhyme Time Attendance 85' 76' 89" #of Sessions 4 4 4 4 Aver,Per session "22 21",, 2 Hooray for Pre-K Attendance 82:, 66, 9D" 75" # of Sessions 3 3 4 ;4 z Aver.Per session X27; 22 23 %19 Discovery Club Attendance 63: 40' 87' 69 #of Sessions 3 3 <41, 3 Aver.per session 27 13; 22 23 Tween Program Attendance #of Sessions 0 1' 0 -1 Aver.per session 0 7 Family Programming Attendance 662 840: °627 764`" • #of Sessions 22 22 24" 24 .1 Aver.per session 3D 38 26' 29 • u r. Y Special Events Program Attendance 0 Z 0 692 #of Sessions 0" 40 0 "3 Aver.per session 0' 0' 0 2311 • Group Visits to Library Attendance 1861 360 100; 50 #of Sessions 1; 4 Aver.per session 186 88 100 25; D1, b)-7 ; jJan-18 Jan-17 Feb-18 Feb-17 b k r BOOKMOBILE Items Borrowed(incl.renewals) 5,755 6,544 6,400 6,717 "r %Change -12% -5% m 'l Patrons Registered � 28 11 25 30 � U ADULT LITERACY SERVICES Tutor Teams Matched 32 28 32 28 Learners Waiting 1 0 4 2 � Computer Literacy Participants 0 8 0 0 r Volunteer Hours 61 82 131 56 BACK 2 BASICS ARCHIBALD #of Students 0 0 26 27 #of Sessions 0 0 60 46 #of Volunteer Hours 0 0 72 47 t'ro Special Program Alt. 0 0 0 15 ti #of Sessions 1� 0 0 0 1 Aver.Per session 0 0 0 15 'ati BACK 2 BASICS BIANE #of Students 0 0 37 44 l t #of Sessions 1 0 0 83 103'' #of Volunteer Hours 0 0 106 152 Special Program Att. 0 0 0 0 m #of Sessions 0 0 0 0 Aver.Per session 0 0 0 0 " SCHOOL a COMMUNITY OUTREACH 19 248 328 251 r � 'YI #of Visits 2 3 3 31 PASSPORTS #of applications processed J 495 524 545 564 r �t %Change _15% -3% J� #of Passport Hotline calls 1,599 1,739 1,512 1,548 '"b' r li " Change -8'% -2% VIRTUAL LIBRARY SERVICES �, 42,883 45,774_7 38,114 43,298 Auto Repair-Chilton's 52 77 27 53' l Business Research-Reference USA 494 652 503 459 Career&Test-taking-Leaning Express f87 22 5 51 Digital Hooks-Overdrive ' 3,720 2,984 3,324 2,770 r Audio Downloads �; 1,542 1,253 1,463 1,182 eBook Downloads 2,178 1,731 1,861 1,588' Digital Books-OneClick+Enki 6 9 21 3 �� « � Freegal Music Songs downloaded 841 888 834 754 Freegal Music •Songs streamed , 2?610 1,,901 2,435 2,175 t ° Magazines&Journals -Infotrac 482 228 242 778 Mango Languages 253 208 123 151 Newspapers -Newsbank,Daily Bulletin 222 150 128 187 Research-Bio,Lit,Current issues 44 291 225 252 Tutor.Com-Live Homework Help 183 245 145 183 Zinio Magazines-Checkouts j 184 189 179 198 Website Hits 33,705 37,903 29,923 35,284 ° t HOMEBOUND SERVICES ' Patrons Served 12 13 12 10 ^ t Materials Loaned j 98 136 136 110' Visitor Hours Volunteered � 2 2 2 2 � D1, b)-8 - �\� � � titin` � � � _,i racers iG� M& iFI e ruary= General Days Open _ _.__. _ �. 50 _ 50 27 _ 23 0% Library Visitors 38,180 45,390 18,814 19,366 -16% 347,325 Items Borrowed Phvsical 62,396 63,506 33,245 29,151 -2% 520,952 Items Borrowed - Downloads" 3,524 2,971 nla nla 19% 27,110 Information Questions 12,285 13,414 6,019 6,266 -8% 103,935 Patrons Registered 861 „ 801 459 _ 377 7% 6,531 Computer Use 5,954 6,151 4,268 1,686 -3% --49,147--- D' 9,147 Ao D \\ Programs \� Attentlanoe ��\� #of P rams \ Attendance: ,�� #of Pra rams {Attendances 2ai7 zoic ��, Adult 210 10 32 4 556% 1,137 Children's 2,129 78 3,014 77 -29% 22,262 Outreach 328 2 .251 3 31°1 5,902 Second Stogy 18 1 220 2 -92% 539 v _ m _ _ _ _ - §peciai 35 3 732 3 _ - - -95% _ 4,895 Cr Tech - _ _ _ 102 - - 8 - - 164 8 - -38% � 682 Teen - - -- 5 �-1 - - - 6 1 -17% 169 Tours & Group Visits 118 4 270 7 -56% 832 a Adult Literacy- - offl Children's _� Adult Literacy 32 -- 28 14% Back 2 Basics63 _ 71 X11% Outreach Housecalls 12 10 20% Second Story Virtual Library 2017-2018 2016-2017 %Change Online Resources searches} 1,398 2,114 -34% Special _ _ Website visits 29,923 35,284 -15% -- ... _ - _ . ._ - - Tech Passports I a Teen Passports Issued 545 564 -3% Passport Calls 1,512 1,548 -2% _ Tours Group Visits "eBooks,eAudiobooks,eMa_azines STAFF REPORT LIBRARY SERVICES DI~PARTMENT RANCHO Date: April 5, 2018 UCAMONGA To: Rancho Cucamonga Library Board of Trustees From: Julie A. Sowies, Library Director 60, Subject: LIBRARY REVENUE BALANCE REPORT OF 2017/2018 BUDGET RECOMMENDATION: No recommendation. For information only. BACKGROUND: The Revenue Balance Report is a report of funds earned during the month(s) and is attached. It includes separate totals for Archibald Library revenue and Paul A. Biane Library revenue. ANALYSIS: None. FISCAL IMPACT: None. COUNCIL GOAL(S) ADDRESSED: Not Applicable. ATTACHMENTS: Attachment 1 — Revenue Balance Report Item D2-1 CITY OF RANCHO CUCAMONGA Fiscal Year: 2018 Revenue Balance Report Report Date: Mar 2018 by Entity,Fund,Org Key&Object Code 75%of year complete Budget Amount Collected Object Description Budget NITD Activity YTI)Activity Remaining % Entity I -CITY OF RANCHO CUCAMONGA Fund 290-LIB RY FUND Key 1290000- Library Fund 4312 Library Fines and Fees 160,000.00 9,709.37 99,778.16 60,221,134 62.36 4410 Media Rentals 80,000,00 3,848.30 39,975.05 40,024.95 49,96 4512 Library Card&Merchndse Sales U0 355.40 3,894.40 -3,894.40 0.00 4515 Infonrtation Service Fees 600.00 12.00 76.90 523.10 12.81 4565 Passport Processing Fees 120,000.00 13,473.20 94,306.15 25,693.85 78.58 4567 Passport Photo Fees 30,000.00 2,236.00 21,339.75 8,660,25 71,13 4907 Private Contributions Libra -7,000.00 10538 Tool For Org Kej, 1290000: 520,600,00 54,634.27 396,370.41 124,229.59 76.13 Totalfor Fund 290: 520,600,00 54,634.27 396,370.41 124,229.59 76.13 Totalfor Entity 1: 520,600.00 54,634,27 3968370.41 124,229.59 76.13 Total Net For Report: 520,600.00 54,63427 396,370.41 1248229.59 76.13 BIANE LIBRARY REVENUE REPORT Fines & Media Fees Rentals Ref Serv. Photo Copy Passports February-18 $5,122.96 $1,925.19 $3.00 $835,85 $8,485.40 ARCHIBALD LIBRARY REVENUE REPORT Fines & Media Fees Rentals Ref Serv. Photo Copy Passports February-18 $5,142.17 $2,179.75 $6.00 $1,582.92 $9,322.70 Item D2-2 STAFF REPORT M LIBRARY SERVICES D17P,ARTNIENT ANCHO Date: April 5, 2018 UCAMONGA. To: Rancho Cucamonga Library Board of Trustees From: Julie A. Sowles, Library Director Subject: CONSIDERATION AND DISCUSSION TO RECOMMEND APPROVAL TO CITY COUNCIL TO DISCONTINUE LIBRARY OVERDUE FINES AND AUDIO-VISUAL MATERIALS LENDING FEES RECOMMENDATION: Accept the proposed changes to the Library's overdue fines and audio-visual materials lending fees and recommend approval to the City Council. BACKGROUND: Since its inception the Library has charged fines for overdue materials and fees for use of audio-visual materials. ANALYSIS: Overdue Fines After reviewing the academic and professional literature regarding library fines and fees, including qualitative research, quantitative studies, and editorial pieces, as well as using the findings of the Institute of Museum and Library Services [IMLS] funded Colorado State Library SPELL research project, it has been determined the value and impact of library fines and fees does not indicate a clear benefit for administering these policies. Studies found fines to be punitive, not educational incentives. Research found little empirical evidence that charging fines resulted in greater circulation of library materials, or the return of items in a timely manner. Public libraries and their materials play an important role in developing early literacy skills crucial to school readiness. The SPELL project found caregivers of children in low-income homes viewed the threat of fines for late items and use fees to be a significant barrier to accessing library materials. Fines and fees created a reluctance to use library materials, which translated into reduced use of the library, unwillingness to take materials home for young children and "hiding" library materials at home to discourage young users from touching materials when unsupervised. Analysis of the data indicated library governing authorities that developed policies for the removal of fines and fees on materials found it effective in building a positive relationship with families of small children, while experiencing little to no negative impact on their physical materials collections. Item 1=1-1 CONSIDERATION AND DISCUSSION TO RECOMMEND APPROVAL TO CITYIL TO DISCONTINUE LIBRARY OVERDUE FINESAND AUDIO-VISUAL MATERIALS LENDING APRIL ,201 PAGE 2 Audio-Visual Materials Revenue generated from audio-visual materials use fees has been declining for several years. Recently Target and Best Buy have both announced plans to discontinue the sales of audio music CDs due to rapidly declining sales. With the ready availability of digital audio and video content, a significant proportion of the community has converted their consumption of content away from silver discs to that of pay-per-use or subscription services. Those remaining consumers of silver disc technology are considered to be late adopters of the shifting medium. any late adopters are community members with limited incomes or limited technology capabilities. Removing fines and fees will provide greater access to these collections. Other consequences for uretured materials and replacement fees would remain unchanged. Library users will continue to be billed for materials not returned within a reasonable timeframe. The Library will continue its practice of using a debt collection service to address library accounts that are not in goo standing. Should the Library Board of Trustees recommend discontinuing the collection of overdue fines and audio-visual materials use fees, Library Staff will update related policy documents and bring them to the Board for review and approval. FISCALIMPACT: Approximate reduction Library Fines and Fees revenue: $133,000 Approximate reduction of Media Rentals revenue: $60,000 Property tax gains will offset all proposed loss of revenue for Fiscal Year 2018/2019 without negatively impacting current levels of Library programs, services and staffing. [Library Fines and Fees account for 2.5% of the Library's total budget, Media Rentals account for 1%] The Library will experience a significant savings in the Personnel Services budget through the reduction f staff time spent facilitating the collection of library fines and fees. These resources would be redirected to reduce materials turn-around times and enhance customer service. COUNCIL GOAL(S) ADDRESSED: Not Applicable. None. Item E 1-2