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HomeMy WebLinkAbout2003/03/14 - Agenda Packet - Special (Team Bldg) ECIAL f, .RcH 14TH, CITY COUNCIL CONTINUATION OF ANNUAL TEAM BUILDING/GOAL MAINTENANCE WORKSHOP AGENDA RANCHO CUCAMONGA CITY COUNCIL Special Meeting March 14, 2003 - 4:00 p.m. Rancho Cucamonga Civic Center Training Room 10500 Civic Center Drive Rancho Cucamonga, California 91730 A. CALLTO ORDER 1. Pledge of Allegiance 2. Roll Call: Alexander __, Gutierrez __, Howdyshell __, Kurth __, Williams __ B. COMMUNICATIONS FROM THE PUBLIC This is the time and place for the general public to address the City Council. State law prohibits the Council from addressing any issue not previously included on the agenda. The Council may receive testimony and set the matter for a subsequent meeting. Comments are to be limited to five minutes per individual. C. ITEM OF BUSINESS 1. CONTINUATION OF ANNUAL TEAM BUILDING/GOAL MAINTENANCE WORKSHOP D. ADJOURNMENT I, Debra J. Adams, City Clerk of the City of Rancho Cucamonga, hereby certify that a true, accurate copy of the foregoing agenda was posted on March 11, 2003, per Government Code 54954.2 at 10500 Civic Center Drive, Rancho Cucamonga, California. G OA L S R E VIE W 2003 City of Rancho Cucamonga · Revzew of Goals for 2002--2003 · · · Goals for the Next 12--24 Months · Summary of Capital Projects Note: all goals listed are in addition to normal ~ department operational functions. A World Class Community Review of 2002 - 2003 Goals and Identification of Goals for next 12 - 24 months Police 2002- 2003 Goals · Implement school violence program (Clean Sweep) in high schools to train and support school administrators to intervene to prevent violence. - Implemented at all four (4) high schools. · . Complete school emergency response planning for high schools,'middle schools and elementary schools. Includes preplanning and training for staff and deputies on responding to any school in the City should emergency arise. - Completed as of November 2002. · Review and improve false alarm response procedure. - ~41ternatives submitted to the Office of the Sheriff. · Prepare for Police Building expansion. - Target date for relocation tentatively set for laie February 2003. · Add personnel for increased commercial and residential development. - ~4dded four (4) officers as a result of a Federal SRO grant. · .Plan and develop operational program for satellite operation at Mall - Currently tn progress. Working with RDA and the developer. · Add Humvee (complete refurbishing) to motor fleet for D.A.R.E. - Projected completion date of February 2003. · Develop public information and education program utilizing cable television and RCTV -3. - Twelve (12) public service announcements were completed as of November 2002. · Improve public relations outreach and communication through new departmental publications and programs. - Training given to staff and enhanced coordination with City publications has begun. Will continue as part of the Department Strategic Plan 2~03-2005. Next 12- 24 Months · Develop and implement programs to monitor, address and cnhancc the critical skills, work performance and morale of deputies. · Develop a "Training Review Board" to ensure the pertinent, accurate, and consistent dissemination of training. · Develop and implement training in "High Technology" crimes such as identity theft and financial crimes. · Develop and implement public education programs to promote awareness of crimes against property. · Develop and implement public education programs to promote awareness of crimes against persons. · Develop and implement education, public service announcements and enforcement programs to reduce pedestrian involved traffic collisions. · Work with the schools and City Traffic Engineer to develop traffic plans to reduce traffic congestion at schools. · Develop and implement a training program to address preventable officer involved traffic collisions. · Develop and implement education and enforcement of the City's convenience store ordinance requiring video surveillance systems. · Develop new programs such as videos, articles and creative use of time to allow school resource officers to interact with students and to educate them on law enforcement issues. · Improve the interim evidence storage capabilities of the station. · Implement training programs to improve the quality and integrity of collected evidence. · Develop an automated system to track and record the issuance and maintenance of station equipment. I i · Prepare for move to and operations from temporary Police Station while .. construction is ongoing. · Complete operational program for satellite operation at the Regional Malt. Fire District 2002- 2003 Goals · Complete construction of Station 176, acquire equipment and implement staffing. - Design complete, project to be re-bid. · Initiate planning and design for relocation of Station 173. - Scheduled for 2003. · Land acquisition, planning, and design for a Fire Administration facility. - Site purchased. · Acquire new engine and replace various other equipment and vehicles. - Equipment purchased and being built. Delivery expected Apri12003. · Develop and implement various technology enhancements to improve operations and EOC. - Currently adding computers and computerized forms for EOC operations. }Fill be completely integrated by completion of new EOC. · Complete comprehensive 2002 Fire Code amendment/adoption project in unison With Building and Safety, State and SB County fire agencies. - Code adopted. · Initiate development ora Fire Safety Council, made up of community citizens, to guide fire safety activities in the wildland fire threat zone along the foothills. - $c;,~duied fur 2~d3/~004. · Renegotiate extension of public/private first responder agreement with American Medical Response (AMR). - Currently being renegotiated. · Explore contract opportunities for fire vehicle maintenance and testing. - Process has been started most work to be completed in 2003. · Implement Community Automatic External Defibrillator (AED) program. - Implementation completea[ · Implement an improved program to increase communicatlons, training and education at senior and assisted living facilities. - Programs started and will be continued in coming year. · Develop fully operational Juvenile Firesetter (JFS) Counseling/Mentodng Program covering all aspects of Fire Prevention and Intervention. -Program started, development to continue in 2003. · Complete development and release of Fire Safety Development and Fire Protection System Standards. - Project started and will be completed in 2003. · Initiate an Emergency Response Bilingual program. - Scheduled for 2003. Next 12- 24 Months · Complete recruitment and hiring of firefighting personnel to fill existing vacancies and for staffing of Fire Station No. 176. · Commence construction for Fire Station No. 176 to serve the Northeastern portion of Rancho Cucamonga (east Avenue north of Banyan). Additionally, acquire equipment and implement staffing. · Planning, design and construction for relocation of Fire Station No. 173 (Day Creek Boulevard north of Baseline)· · Initiate planning and design for the Fire Administration facility. · Acquire new replacement fire engine and replace other miscellaneous vehicles. · Complete first phase and initiate second phase of replacement program for portable handheld radios. · Initiate and complete first and second phases of 2-3 year program converting Mobile Data Terminals (MDT) to Mobile Data Computers (MDC). · Convert existing Fire Management Information System soi~tware to Aether FireRMS (SunPro) software. · Complete the renegotiation of public/private first responder agreement extension with American Medical Response (AMR). · Complete'exploration of contract opportunities for fire vehicle maintenance and testing. · Complete development and release of Fire Safety Development and Fire Protection System Standards. · · · Initiate development of a Fire Safe Council, made up of community mt~zens, to guide fire safety activities in the wildland fire threat zone along the foothills. · Enhance Juvenile Firesetter (JFS) Counseling/IVlentoring Program to a fully operational program covering all aspects ofF,re Prevant~on and Intervention. · Completely revise the Fire District Personnel Rules and Regulations in order to reflect appiicabili[~, [,, i'~'.c,~c.w'.;.ze~ p~rennnel l~r~ctices. · Develop a comprehensive Disciplinary Procedures Manual for the District. · Complete a future Capital, Equipment and Operatiorial Financial Needs Analysis for delivery of Fire Department All Risk Services. · Create an interactive fire department website for Internet. · Modernize employee performance evaluation system. City Manager's Office Goals 2002- 2003 · Adopt a citywide Information Technology mastcrplan with a subsequent program of work and timeline. This will include looking at ways to incorporate e- government. - Masterplan adopted. · Adopt a City Legislative Program for 2002 including state and federal governments. Continue advocacy for Senior Center funding. - Program adopted, $50,000 secured and $900,000 under consideration for Senior Center as well as $10 million in 'state park bond funds. · Adopt a Community Information Strategy to include the Rancho Reporter and Annual Report. - New publications launched. · Continue enhancement and use of RCTV-3. - Adopted consistent look to RCTV- 3 and began airing wider variety of programming. · Facilitate renewal of the Mobilehome Accord. - Accord renewed for additional 7 years, r ~ · Coordinate work with high schools on developing a Teen s Page for the ,City's web site. - Teen's Page completed and currently under review by teen groups. · Work with City Council on consideration of establishing a Sister City Program. - Task force met with community and reported back to City Council to assist with existing international outreach and exchanges currently conducted by community groups. · Continue administering the addition of a third floor of the Police Station and earthquake retxofits to the Civic Center. - Police station bid to be awarded in January 2005 and Civic Center retrofit to bid in February 2005. · Implement the automated red light enforcement program at Haven/Foothill and Baseline/Carnelian. - Baseline/Carnelian intersection is operational with continued improvements being made over the year. Haven/Foothill to be implemented after state relinquishment. · Establish a mid-management group among employees to improve communication and effectiveness across the organization. - Group formed and well receivecL · Develop a graphics standard for citywide use to give a consistent look and feel to all city publications. - Graphics standard developed. · Provide support to the Inland Empire Division - League of California Cities legislative task force. - Ongoing. · Continue to coordinate and assess employee training program with Administrative Services. - Ongoing. reach public and maintaining a comprehensive media contact list including, print, radio and television news outlets. - Media list updated. · Enhance City's customer service delivery. - Additional customer service training as well as other types of training were implemented in conjunction with ,4 dministrative Services. Next 12- 24 Months · Begin implementation of the City's Information Technology masterplan with a program of work, including the Information Technology Project Approval and Review Process. Also, identify e-government options and opportunities. · Adopt a City Legislative Program for 2003 including state and federal governments. Special emphasis will be given to the federal TEA 3 authorization for transportation and the state budget crisis. · Coordinate special events for state and federal legislators to help build and enhance relationships between the City and our representatives. · Bring to the City Manager and the City Council for formal adoption a Community Information Strategy to include the continuation of the quarterly Rancho Reporter, the Annual report and other special publications. · Continue enhancement and use of RCTV-3 including the integration of programming from the new Inland California Television Network (ICTN). · Publicize new City Teens Page and work with teen groups and local high schools to improve its content. Also, continue to enhance the City's Kids Page?including working with local schools. · Provide project management for the addition of a third floor of the Police Station and earthquake retrofits to the Civic Center that will begin construction in early 2003. · Continue the automated red light enforcement program at Baseline/Carnelian and make aesthetic and technical improvements. Begin process of implementing program at Haven/Foothill, · Continue and build mid-management networking group among employees to improve communication and effectiveness across the organization. · Implement in coordination with RDA a graphics standard for citywide use to give a consistent look and feel to all city publications. · Provide support to the Inland Empire Division - League of California (~ities legislative task force as well as to various statewide League task forces and special issues. · Provide staff support to council assigned to regional agencies such as SANBAG, SCAG, and Metrolink. · Serve on interdepartmental groups implementing the Silver Anniversary celebrations, construction and funding of Central Park, construction and funding of the Cultural Arts Center, and the Memorial Day tribute. · Protect City's residents and interests by participating with other agencies in the Adelphia Cable Television bankruptcy and reorganization. · l~valnnte ~llrT'~nt pnrl~n~ olt~f~nn and fole,= alarm alternative ways of delivering services. · Assist Administrative Se~,ices with the general employee labor negotiations. Administrative Services Goals 2002 - 2003 · Establish a customer service task force that will enhance customer.service delivery by City staff, by improving and enhancing protocols, policies, procedures, awards and recognition. - Focus groups held and direction for future action identified. · Continue the City's employee training including, among others, the following: 1.) analytical/critical thinking/problem solving skills; 2.) dealing with difficult personalities in the work place/constructive communication skills; 3.) tools for holding staff accountable; 4.) performance evaluation; and 5.) tools for developing clarity and alignment toward the team's vision and mission. - Training completed. · The Finance Division will apply for and anticipates receiving the Califomia Society of Municipal Finance Officers' Award for Outstanding Financial · Reporting and the Government Finance Officers Association's (GFOA) Certificate of Achievement for Excellence in Financial Reporting for its Comprehensive Annual Financial Report (CAFR) for the fiscal year ended June 30, 2001. This will be the thirteenth and fourteenth time respectively the City has applied for these awards. - Successful in receiving awards. · Prepare the City's financial system to facilitate E-government options in the future. - Project completed. · Pumhasing will implement new procedures to increase bidding opportunities and · help lower costs. - Project started and ongoing in 2003. · Update R-City Line for future use that will allow for the convergent technology of web services and interactive voice response technology, E-Gov transactions, automatic-polling capabilities, fax broadcast and fax on demand. -Project completed. · Introduce new employee safety and injury prevention and continue to work with the Fire Health and Safety Committee to develop an accident review board. - Completed. · · Finalize the conversion and installation of the new business license software that links with sales tax, property tax and building permits data. -Project completed, · Upgrade data backbone and install fiber optic links to improve data sharing. - First Phase completed. · Street Lighting Districts street light poles will be entered into the GIS system using GPS and will be compared against SCE bills. The goal is to ensure that the . City's electricity bills are accurate. - Program initiated and will continue to update new developmenL · Implement arcIMS application to graphically show parcel and district information printout a parcel map at the counter for customers. - Scheduled for 2003. Next 12 - 24 Months · Negotiate a labor contract with thc City's three bargaining units as well as the Fire District's tlxree bargaining groups. · Implement "Bank of America Direct" for Treasury Management Efficiencies that will give the City the power to manage the City's financial activity online. · The Finance Division will apply for and anticipates receiving the California Society of Municipal Finance Officers' Award for Outstanding Financial Reporting and the Government Finance Officers Association's Certificate of Achievement for Excellence in Financial Reporting for its Comprehensive Annual Financial Report (CAFR) for the fiscal year ended June 30, 2002. This will be the 13th and 15th times, respectively, the City has applied for these awards. · Expand the new "~ Your Service (R-City Line)" system to include community survey polling, broadcast messaging and emergency call outs. · Continue to build on efficiency of safety task fome to reduce the number of employee injuries in the City and Fire District. · Develop a new updated orientation packet for new employees that includes a checklist of all items that are disclosed or provided to new employees (e.g., copy of Drug/Substance Abuse Policy, Internet Policy, etc.) and develop an employee orientation video that is to be viewedI by new employees as part of their introduction to the City and their new job. I · Conduct a study of our business license fee structure and compare with our target cities. · Complete installation of Cisco Switch and network equipment for the second leg of the fiber optic high-speed network system. This will connect the Quakes Stadium, Fire Station Four and Lions Center East and West to the system. · Review completed fiber optic study and develop consensus on next steps to advance the Rancho High-Speed Fiber Highway, based on the information from this study. · Develop e-Government strategy to determine ways in which the City can use the Internet to improve service delivery to citizens. · Proceed with the next phase of GIS for the Fire Personnel with the creation of ArclMS applications that will allow Fire personnel to access GIS data from their vehicles. · Expand the GIS/NPDES application to meet state regulations. · Implement web based GIS inside and outside the City. · Work with Office of Emergency Services and FEMA to utilize their HAZUS disaster modeling in GIS to meet the needs of the City. Participate in regional effort to develop a data depository for Home Land Defense. · Create a Special Districts intranet page that will: 1.) detail District formation participants; 2.) highlight the beginning and end date for each bonded district; and 3.) depict an Education Center that will explain the difference between all of the districts that the City manages. This section is where users can get current assessment, owner information and delinquency information. This will allow Engineering to verify that all taxes on a project are current, before they are approved and forwarded to the County for recordation. Redevelopment Goals 2002 - 2003 · Update Economic Development Strategy to maintain current focus on strengths and positive attributes of community as part of our marketing and economic development programs. - Scheduled for completion in February 2003. · Regional Shopping Center - Adopt agreements with developer, form CFD for second phase of public improvements and issue tax allocation bond for Agency's responsibilities (library/Theater; non participating owners). - CFD has been formed and tax allocation bond is scheduled for 2003. · Foothill Boulevard Affordable Housing project - as part of the revitalization effort along Foothill Boulevard, as well as the need for quality affordable housing in the community, investigate with developer the opportunity for developing a mixed income family housing project on the corridor. - Opportunity explored, developer never submitted project. · Work cooperatively with other communities in the Inland Empire to establish high tech infrastructure and marketing stratbgies in order to increase attraction and employment development in this industry sector. - Scheduled for 2~05. Next 1-2- 24 Months · Update Economic Development Strategy to maintain current focus on strengths and positive attributes of community as part of our marketing and economic development programs. · Regional Shopping Center - Adopt agreements with developer and issue tax allocation bond for Agency's DDA responsibilities (library/Theater; CFD non participating owners, parking structures, and other DDA responsibilities). · Work cooperatively with other communities in the Inland Empire to establish high tech infrastructure and marketing strategies in order to increase attraction and employment development in this industry sector · Complete a new Tax Allocation Bond financing that will support projects such as: · the 1-15 interchange improvements at Arrow and Base Line · infrastructure funding for Central Park · Electrical Utility District infrastructure · constructi°n of Fire District headquarters facility · Continue to work with various City Departments on the completion of major capital infrastructure projects such as: · Foothill Boulevard from Vineyard to Grove · ~t~i!roa~Lo~er~a_~ at. Haven · completion of Fire Station 176 Engineering/Public Works Goals 2002 - 2003 · Implementation of the Landscape Installation and Maintenance Program for median island and parkway areas not included in existing landscape maintenance districts. The Public Works Subcommittee has already approved in principle this new program to landscape barren parkway areas not covered through existing LMDs. In February 2002, staff will present the program/policy to the City Council for approval. - Policy approved. · Study the feasibility of developing a trench cut fee program to require utilities to better coordinate pavement work and compensate the City for damage done to our streets. - Court rulings have made this project infeasible at this tim~ · Prepare a feasibility study for the implementation of a solar energy demonstration project at a city facility, potentially located at the Corporate Yard or the Sports Complex. - Study in progress. · Design traffic signal and street improvement plans for Base Line Road and the southbound Interstate 15 on and off ramps! - Design completed. · Construct Phase 2 of the Lower Hermosa Storm Drain project, including installation of master storm drain, pavement rehabilitation, and some street widening. Project limits are from north of Church Street to north of Base Line Road. - Project.completed, · Pursue the relinquishment of State Route 66/Foothill Boulevard from the State to the City of Rancho Cucamonga. -.4pproved by state legislature and scheduled for relinquishment in February 2003. Design and process EIR for Haven Avenue and Railroad Grade Separation. - Design in progress. · Design I-15 and An'ow/6th Street off ramp. -Design in progress. · Design removal of bridge and road widening/improvements between Vineyard and Grove. - Design in progress. Next 12- 24 Months · Base Line Road and I-15 - Acquisition of right of way for future Freeway Interchange. · Arrow Route and I-15 - Acquisition of right of way for future Freeway Interchange. · Mall infrastructure including Day Creek Blvd from Foothill Blvd. To Baseline Rd, Church St. from E/O Rochester Ave. to Miller Ave. ..... · Design on and-0ff ramp improvement plan-~-f0~ Bas~-Ein~ Road ~it I"I5~ ............... · Design on and offramp improvement plans for Arrow Route and 1-15. · Haven Avenue Grade Separation at the SCRRA railroad near 8th Street, the project will take Haven Ave under the existing railroad tracks at 8th St. The design will consider bridge as well as landscape aesthetics for this showcase project. The project is currently under design by a consultant scheduled to be completed by February '04 with a 2-year construction period commencing soon after design completion. * Complete the relinquishment of State Route 66/Foothill Boulevard from the State to the City of Rancho Cucamonga. · Milliken Avenue Street Widening and Pavement Rehabilitation 4th Street to 7th Street. Planning Goals 2002 - 2003 · Code Consistency Program - As a follow-up to thc adoption of thc 2001 General Plan Update, a comprehensive review of the City's Development Code is · necessary. The Development Code was adopted in 1983. Other planning documents adopted in the 1980s that need updating include the Subdivision Ordinance, and various specific plans and community platis. All these important planning documents need to be updated for consistency with the General Plan and overhauled for simplicity and ease of use in order to respond to the challenges and opportunities of the 21 st century.- Project begun and ongoing. · Pacific Electric Inland Empire. Trail - City ~ill be actively pursuing grants to fund construction of this major regional trail. The Pacific Electric Inland Emi~ire Trail is a cooperative effort of six cities to build a 21-mile trail from Claremont to Rialto. - Grants received and design process begun. · Completion of annexation of"Rancho Etiwanda Estates," a private gated community on 247 acres for 632 single family homes located at the end of future Day Creek Boulevard, north of Route 30 Freeway. -Annexation completed. · Completion of annexation of Richland Wilson property, 130 acres for 301 single family homes. - Annexation in progress. · Complete restoration of Isle House and commence restoration design for Norton- Fisher House which are both located on Etiwanda Avenue adjoining the Pacific Electric Inland Empire Trail. - Restoration begun and ongoing. · Completion of another phase of Oral History program. - Phase completed. · Publish a digital historic photo album for the library and City's website. - Project 90% complete and will be finished in 2003. · Trails Implementation Plan - Update to be consistent with the 2001 General Plan Update, particularly regarding existing and planned bicycle trail routes. - Project begun and will be completed in 2003. Next 12- 24 Months · Code Consistency Program - As a follow-up to the adoption of the 2001 General Plar~Update,~comprehensi~e review4~f4hoGit-yts-Dovolopment Cqm~is necessary. The Development Code was adopted in 1983. Other planning documents adopted in the 1980s that need updating include the Subdivision Ordinance, and various specific plans and community plans. All these important planning documents need to be updated for consistency with the General Plan and overhauled for simplicity and ease of use in order to respond to the challenges and opportunities of the 21 st century. · · Pacific Electric Inland Empire Trail - City has and will Continue to actively pursue grants to fund construction of this major regional trail. The Pacific Electric Inland Empire Trail is a cooperative effort of six cities to build a 21-mile trail from Claremont to Rialto. To date we have received over $4 million in grants and have begun construction drawings for two portions of the Right-of-Way. · Completion of annexation of Richland Wilson property, 130 acres for 301 single family homes north of Wilson Avenue and east of Etiwanda Avenue. · Complete restoration of Isle House and Norton-Fisher House, both located on Etiwanda Avenue adjoining the Pacific Electric Inland Empire Trail. · ' Completion of another phase of Oral History program. · Publish a digital historic photo album for the library and City's website. Building & Safety Goals 2002 - 2003 · Implement integrated voice response system to improve access ofcustohaers to status of plan checks and for inspectors to ~all in inspection reports and ,results. - Scheduled for 2003. · Design and implement computer interface so building permits can be paid for and issued online. ' Scheduled for 2003. · Continue customer service training with field staff and Code Enforcement. - Training begun and ongoing. · Continue implementation of monthly coordination meeting between Code Enforcement and Police SolutiOn Oriented Policing Division. - Regular meetings have been established · Increase field coordination with vector control, aaimal control and weed abatement to improve effectiveness of Code EnfOrcement. - Coordination meetings begun and ongoing. · Incorporate public works and planning into Code Enforcement activities as necessary to improve consistency of program.- Coordination meetings begun and ongoing. · Participate in neighborhood meetings to inform residents of responsibilities of the City and of homeowners as part ora strategy to a more preventative and cooperative approach to code compliance. - Had an informational booth at community events and have begun developing a new public information strategy that will cotttinue in 2003. N_ext_l__2- 24JVlonth$ · Expand Code Enforcement relations with the Police Department's Solution Oriented Policing Team to address higher crime locations associated with code issues and violations. · Work with other City departments to develop a program to hold the offender responsible for costs incurred from City staff's investigation and removal process for graffiti. · Develop solution oriented informational fliers available to the public regarding common code issues and concerns in the community. The objective will be to ' encourage "good neighbor" relations in the community, which will further enhance the Code Enforcement motto of"Working together to promote an ' attractive community". · Develop Code Enforcement presentations that can be used at community meetings to better educate the community about City Standards and the Code Enforcement Program. · Develop an updated Code Enforcement brochure and business cards Suited to aide the community with Code Enforcement contacts along with associated agency information and contact numbers (i.e. Health department, Vector Control, Animal Control, etc.). · Develop tools or legal procedures that will expand options to aid Code Enforcement Officers to bring more expedient solutions to matters that tend to be repetitive or last for unusually long periods of time. · Streamline the Temporary Use Permit proqess to be more customer friendly. Staffwill explore options to expedite repeat customers with the same annual requests. · Code Enforcement will become active users on the Tidemark software system for the purposes of monitoring the status of a case, providing reports and identifying other City departments' activities at the same location. · Assume the responsibility of plan check and inspection of fire alarm systems from the Fire Safety Division. · Study the feasibility of assuming responsibility of Fire Planning, access and water supply reviews for new projects. · Conduct at least (1) one training workshop for contractors in the areas of fire sprinklers, fire alarms, and electrical installations. · Develop and implement customer survey comment cards for inspection process. · Continue joint training with Fire Safety Division and Fire Construction Services staff, or host state Fire Code Training Session at least twice a year. · Continue to provide training for the inspectors on new codes, permit software, and inspection entries, inspection policies and procedures. · Improve the Division's Interact presence including accurate and timely information. · Provide opportunities for staffto attend technical, processes, and customer service training twice a year · Implement Interactive Voice Response (IVR) system to improve access for customers regarding plan review, permit and inspection information. · Pursue first phase of an online plan review and permit process for specific project types. Community Services Goals 2002 - 2003 · Finalize an agreement with the Inland Empire Open for this PGA Golf Tour Event to remain in Rancho Cucamonga in the upcoming years. - Multi-year agreement in place. ,, Implement the first year goals identified in the Cultural Center Feasibility Study, Phase II Report. - Goals completed or are in progress. · Aggressively pursue third and fourth year grant funding for the Youth Enrichment Services program through the Children and Families Commission. - Grant funding secured. · Conduct expanded community sports programs inside two newly constructed middle school gymnasiums in accordance with previously approved joint use agreements..- Gyms scheduled to open in 2003. · Conduct a successful Celebration Event in recognition of the City's 25th Anniversary taking place in 2002. - Founder's Day Parade held and special event scheduled for May 10, 2003. I · Evaluate the success of the 2001 Harvest Tuesdays Program and plan for 2002. - Harvest Tuesdays combined with Concerts in the Park to create successful Rancho Nights program. · Execute an agreement with the California Speedway for development Of a soccer complex at.their site on Napa Street and complete design of the facility. - ~4greement negotiated. Project being reconsidered due to budget priority consideration and community suppor~ · Execute an agreement with the Chaffey Joint Union High School District covering the joint use of high school facilities for City programs. -/lgreement has been app. roved and programming is being developed. Next 12- 24 Months · Significantly complete the design/construction drawings for the Cultural Center project and prepare to advertise for bids. · Complete the very aggressive implementation plan and schedule developed for the antieipated operation, staffing and programming requirements of the Cultural Center facility. · Complete the construction documents for the Central Park Phase 1 project and have the project out for bids. · Complete the very aggressive implementation plan and schedule developed for the~ntieipated-operation~staffing andpro~i~m~nt~ of th= C~nt~al Park facility. · Complete the economic and operating feasibility study for a potential future Family Aquatics Center for Central Park. · Continue to expand the marketing of Community Services programs and facilities, with emphasis on rentals at the Epicenter. · Implement plans for the City's 25th Anniversary Year Celebration, including a community wide event at the Epicenter on May 10, 2003. · Coordinate Opening Day festivities and the operating plans for the new Day Creek Park. · Continue to explore all available grant-funding sources for the augmentation of department programs and services. , · Continue to expand the department's successful volunteer program to include more adult volunteers. · Provide necessary staff support to the Community Foundation to assist them in accomplishing their strategic planning and fundraising goals. Library Goals 2002 - 2003 · Produce the 2002 Telethon. - Completed. · Complete application for Prop. 14 Bond funds. - Successful in being awarded a $7.7 million grant. · Place into service the new, expanded Kidsmobile. - New Kidsmobile to be delivered in March 2003. · Expand the Kidsmobile Project by increasing hours "on the road". - Kidsmobile program hours expanded. · Begin Senior Outreach project, using the retired Kidsmobile. - Senior Outreach program has begun, old Kidsmobile not retired yeL · Work with the Community services Director to plan, design and construct*new Victoria Gardens Branch Library. - Project under design. Next 12 - 24 Months · Work with the Victoria Gardens Project Team, including the new partnership with the State Library, to design and construct the Victoria Gardens Branch Library · Expand the partnership with local schools, to promote shared services at the Victoria Gardens Branch Library. · Explore grant opportunities for technology and program funding for the new Victoria Gardens Branch Library. · Work with the Library Foundation to restructure and strengthen organization · Work with the Library Board to create a program centered around the newly. created Teen Advisory Boai'd. · Place into service the new, expanded Kidsmobile offering mobile Internet services. · Expand Senior Outreach project through HouseCalls, if budget permits, using the retired Kidsmobile ~ ~PlS.n~r~-duce the 2004 Tcldth~-fil Summary of Major Capital Projects for the Next 12 - 24 Months · Victoria Gardens Public Improvements complete 8/22/02 5/28/04 Phase I Victoria Gardens Public Improvements in progress 4/1/03 1/30/04 Phase II Fire Station 176 complete 3/19/03 1/15/04 Fire Station 173 Relocation in progress 5/15/03 5/15/04 Fire Administration B!dg. I/1/04 9/2/04' 9/1/05 Cultural Arts Center/Library in progress 11/17/03 5/5/05 Central Park Phase I (Senior Center, in progress 9/15/03 11/!/04 Community Center & Park Space) I Fiber Optic Project Phase II compli:te 6/1/03 9/1/03 Foothill Improvements (Grove - in progress 8/1/03 8/1/05 Vineyard) · Haven Grade Separation in progress 5/3/04 5/1/06 Arrow/I-15 Interchange ~n progress* 8/2/06 8/30/07 Base Line/I-15 (Signal & Widening) complete 3/30/03 8/30/03 Base Line/I-15 Interchange In progress* 8/2/06 8/30/07 Police Station Addition/Renovation complete 2/17/03 3/1/04 Civic Center Seismic Retrofit In progress 3/15/03 12/1/03 Rails to Trails (Pacific. Electric Trail) in progress 1/27/04 6/11/04 Milliken Widening & Pavement Rehab in progress 6/1/03 8/30/03 (4th to 7th St.) · Includes federal and state envtronmentalprocessing and clearances.