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HomeMy WebLinkAbout2013/04/17 - Agenda Packet - Special (Fire District) A city of LjL' Ai'&HO eseJCAMONGA AGENDA FIRE PROTECTION DISTRICT SPECIAL MEETING Wednesday, April 17, 2013 - 2:30 p.m. City Hall Tri-Communities Room 10500 Civic Center Drive 4 Rancho Cucamonga, CA 91730 A. CALL TO ORDER: Al. Pledge of Allegiance A2. Roll Call: President Michael Vice President Spagnolo Board Members Alexander, Steinorth and Williams B. COMMUNICATION FROM THE PUBLIC: This is the time and place for the general public to address the Fire Protection District on any item listed on the agenda. State law prohibits the Fire District from addressing any issue not previously included on the Agenda. The District may receive testimony and set the matter for a subsequent meeting. Comments are to be limited to five minutes per individual or less, as deemed necessary by the President, depending upon the number of individuals desiring to speak. All communications are to be addressed directly to the President and not to the members of the audience. This is a professional business meeting and courtesy and decorum are expected. Please refrain from any debate between audience and speaker, making loud noises, or engaging in any activity which might be disruptive to the decorum of the meeting. C. ITEMS OF DISCUSSION: P1 C1. Report on the Prevention Bureau and Discussion of Permit and Inspection Fees P8 C2. Update and discussion of Emergency Communications and Dispatch services provided by Consolidated Fire Agencies of the East Valley (ConFire) --- C3. Hands only CPR — Demonstration P14 C4. Approval to accept $100,000 from Inland Counties Emergency Medical Agency (ICEMA) and authorize staff to redistribute this amount to identified first responder agencies to assist in offsetting a portion of the cost of the purchase of Electronic Patient Care Reporting (ePCR) hardware in accordance with the agreement between American Medical Response and Inland Counties Emergency Medical Agency; and authorize the appropriation of $7,630 into account numbers 3288000-4905 (Contributions) and 3288501-5200 (Operations and Maintenance) for the District's share of the funding --- C5. Introduction of Ready RC Program and brochure (Oral Report) D. ADJOURNMENT I, Debra L. McNay, Records Manager/Assistant City Clerk, of the City of Rancho Cucamonga, hereby certify that a true, accurate copy of the foregoing agenda was posted on April 15, 2013, per Government Code 54954.2 at 10500 Civic Center Drive, Rancho Cucamonga, California. P1 MEMORANDUM 1410 y+I RANCHO CUCAMONGA FIRE PROTECTION DISTRICT J RANCHO Date: April 15, 2013 CUCAMONGA To: President and Members of the Board of Directors John R. Gillison, City Manager/Board President From: Mike Bell, Fire Chief By: Rob Ball, Fire Marshal • Subject: Discussion of Prevention Bureau Inspection and Permit Fees RECOMMENDATION Authorize staff, in conjunction with the City Attorney, to bring back a resolution as part of the FY 2013-14 budget to reduce and/or suspend the collection of, as appropriate, fire permit and inspection fees. BACKGROUND Rancho Cucamonga has a long and proud legacy of ensuring that public safety is a top priority for its residents, visitors and businesses. Throughout its history, the Rancho Cucamonga Fire District has served as the fire and life safety element of that public safety commitment. Under the direction of the City Council/Fire Board, its vision and mission is to provide premier services by planning, promoting and demonstrating a readiness to respond to, and reduce, threats to life and property in the community. • Risk reduction is a core element of the Fire District's public safety mission. In conjunction with Emergency Response and Disaster Readiness, Risk Reduction activities are a proven method for efficiently and effectively mitigating fire and life safety hazards in the community. The Fire District employs a multi-faceted approach to risk reduction known as the "Five E's": Education, Engineering, Enforcement, Early Warning and Early Suppression. The Fire District's Prevention Bureau is primarily responsible for the Enforcement and Early Warning aspects of this approach. Bureau staff, directed by the Fire Marshal, perform fire and life safety inspections in hundreds of facilities, including all K-12 schools, throughout the community each year. The Prevention Bureau's activities are currently supported by a fee-based, cost recovery program. This system was first implemented as a result of Board direction in 2006, to enable the Fire District to hire additional staff sufficient to manage the fire and life safety risk inherent in the growing commercial/industrial sector of the community. The initial focus of the program was those occupancies that required fire permits due to hazardous processes or storage. These hazardous type of occupancies require regular inspection to ensure they remain in compliance with the conditions of their permits. The fees associated with the inspections (fees were only charged when an actual inspection occurred) provided the funding for the additional Bureau staff necessary to meet the annual inspection workload. As indicated in an attached graph, this program has successfully enabled the Prevention Bureau to increase its number of inspections every year since the inception of the program. These regular inspections have provided an increased level of public P2 DISCUSSION OF PREVENTION BUREAU INSPECTION AND PERMIT FEES PAGE 2 APRIL 15,2013 safety through cooperative partnerships with those businesses that more fully operate in compliance with the State's Fire, Building, and Life Safety Codes. By reducing risk through inspection and prevention, the likelihood of incidents that result in damage to property or personal injury, to both community members and firefighters, are lessened. The program has functioned and performed as the Board had envisioned. The Bureau has enjoyed success in accomplishing its dual mandates of increasing public safety and achieving significant program cost recovery. Although the program has successfully met its original goals, the Fire District is aware of the impact that additional fees have on businesses, especially small businesses. When the permit inspection program was initiated and the fees were adopted in 2006, staff made a commitment to the Board to regularly review the inspection and permit fees to ensure that individual fees were in alignment with actual cost recovery. To that end, staff asked the Board in 2009, 2010, and 2012 to approve fee reductions, new fees, and other tools necessary to administratively adjust fees to align with actual cost recovery. The Board granted all of those program adjustments, which allowed the Bureau to maintain the integrity of the inspection program while also lowering costs to businesses. (See attached for fee reduction history) ANALYSIS The Fire District fulfills its public safety mission by implementing an adopted set of core values integrated within the culture of the organization. One of those values is stewardship which is defined as being "vigilant in upholding the trust of the community, caring for their safety, and honorably managing their public resources." As a result of the dissolution of the Redevelopment Agency, the Fire District as a separate taxing entity, now directly receives its full portion of applicable property tax generated within the former RDA area. Previously this tax "increment" was held by.the Redevelopment Agency, pursuant to an agreement between the City and the District, for primary use on capital needs. Along with the new unrestricted funding stream, this redistribution includes an additional amount of tax increment that had previously been set aside for affordable housing programs and was not available to the District. Because the District has not received those funds in the past, this additional revenue represents a new funding stream for the District that was not previously available to fund various programs and services. Staff has analyzed this new resource and determined it can provide the means for the Fire District to fully fund and sustain its prevention and risk reduction activities within its available fiscal resources. Doing so would alleviate the current need for a fee-based cost recovery mechanism to provide this vital public safety service. This situation is unique to the Fire District, however, as the City's experience in regard to the dissolution of RDA has resulted in a multi-million dollar loss of revenue which detrimentally affected its overall fiscal condition. As a result, the City is not in a position to consider similar action. When considering whether to implement the fire permit/inspection fee reduction recommendation, there are several reasons for the City Council/Fire Board to consider why this proposal could be advantageous to the Fire District and the entire community: • Reducing and/or suspending the collection of inspection fees will reduce annual costs for local businesses. o These fees range from hundreds to thousands of dollars for some businesses. Reducing and/or suspending the collection of these fees will provide a meaningful P3 DISCUSSION OF PREVENTION BUREAU INSPECTION AND PERMIT FEES PAGE 3 APRIL 15,2013 economic stimulus by making additional money available for businesses to reinvest locally. • Improve resource utilization by providing the Fire Marshal greater flexibility in'assigning Prevention Bureau personnel to targeted risk reduction priorities. o The fee-based program limited the Prevention Bureau primarily to those occupancies that could be assessed fees to offset program inspection costs. By no longer having to rely upon fees to fund the mission, the Fire Chief and Fire Marshal can re-assess inspection schedules and priorities to ensure appropriate resources are focused where they will do the most good in achieving the Fire District's risk reduction goals. Many occupancies require special fire permits, however some are lower hazards than others such as grocery stores and dental offices. Other occupancies such as small restaurants and large family day care facilities represent more significant hazard potential and would benefit from a more focused, no cost effort from the Prevention Bureau. Recent restaurant fires in Rancho Cucamonga are consistent with national data, which suggests that such incidents have detrimental long-term impacts on the local economy. Suspending the collection of the associated fees make these inspections a more welcome activity for these small business owners, and an opportunity for a true partnership to develop between the business and the Fire District. o Flexibility in the utilization of Bureau staff also allows personnel to be assigned to emerging issues as they develop.so they can be mitigated in a more timely fashion. This type of workload does not necessarily result in fees and is generated from field responses by the Captain Specialist and engine companies. Some of this work also involves working in multi-departmental task forces to address specific issues, including as an example Red Hill vegetation management, Whittram/Etiwanda code enforcement concerns and sensitive temporary or conditional use permits associated with events or unique occupancies. • Enables the Fire District to place a greater emphasis on the Educational component of its risk reduction strategies. o It has long been recognized that the educational approach is an extremely effective method to address emerging and traditional Fire and Life Safety threats to the community. By reducing its reliance upon fees for funding the Prevention Bureau, staff can be leveraged to increase the effectiveness of the Fire District's Public Education and Awareness efforts. Bureau staff, who are already present on a regular basis in the business community, could utilize some of their time to inform and educate businesses and community groups on how to better prevent fires and emergencies in their homes and workplaces. This "all-risk" approach to risk reduction aligns more with the Fire District's broad scope of services and adds value especially in the area of Disaster Readiness which is a growing concern in the business community. • Elevates the risk reduction platform as a major element of the Fire District's public safety mission .P4 DISCUSSION OF PREVENTION BUREAU INSPECTION AND PERMIT FEES PAGE 4 APRIL 15,2013 o Although not a new concept, such a high level of Risk Reduction services to the community with minimal fees is a truly unique approach. It was Benjamin Franklin who coined the phrase, "an ounce of prevention is worth a pound of cure." He was speaking of fire safety when he made that historic remark. Since the America Burning report in the 1970's there has been an intentional effort in the fire service to improve on the dreadful record of high fire losses, deaths and injuries that are unique to the United States among industrialized nations. Over the years there has been a greater emphasis on fire and life safety prevention and the results have been positive. In many areas in the country, especially in the West where communities are newer and have had the advantage of developing from the ground up with better fire and building codes, fire losses have been reduced as a result of thoughtful and reasonable application of these improved codes and practices. The keys to maintaining that positive record and reducing threats even further will be a diligent commitment to educating the community on what they can do to prevent these • incidents themselves, and to ensure the measures taken during the building and permitting processes are properly adhered to over time so systems (alarms, sprinklers, exiting) and best practices (hazardous storage and process) function appropriately when needed. o An emphasis on risk reduction is supported by the United States Fire Administration which made the following statement in 2000: "Inspections to enforce building and fire codes are key elements in a proactive fire prevention program. Small investments in prevention resources often yield substantial benefits in reducing risk. Although benefits of inspection programs accrue to the entire community, the major benefactors are the owners, employees, customers, and clients of the businesses, institutions, or multi-family dwellings that are inspected." o Rancho Cucamonga is fortunate to be in the position to continue to offer this cost effective and meaningful level of public safety service to its business community. Many agencies have had to either cut or reduce their programs due to economic challenges. Establishing and supporting a risk reduction strategy on an equal footing with the vital emergency response platform already in place in Rancho Cucamonga is consistent with the City Council's overall public safety goals. Should the City Council/Fire Board decide to implement the recommended reduction and/or suspension of the collection of permit and inspection fee reduction/elimination program, the following are several important considerations: • The collection of the majority of permit and inspection fees would be suspended as long as the Fire District's general fund could sustain the program absent such fees. o The Fire District would maintain its fee schedule based on an annual review of the true costs of providing its services. o If fiscally necessary the Fire District could, at a future date, bring the fee schedule before the Board to consider resuming the collection of a portion or all of the applicable fees. • Some fees would remain including, but not necessarily limited to: P5 DISCUSSION OF PREVENTION BUREAU INSPECTION AND PERMIT FEES PAGE 5 APRIL 15,2013 o Re-inspection fees o After hours inspection fees o Stand-by fees o False alarm fees o Fees for negligent or malicious causes to fires o Burn Permits o Fireworks SUMMARY Rancho Cucamonga is fortunate to be in the unique position to pass along the benefits of prudent fiscal management to the local business community. In doing so, the City and District will actually improve on its record of providing premier public safety services while providing a significant local economic stimulus for small business. Therefore, it is recommended that the City Council/Fire Board authorize staff, in conjunction with the City Attorney, to bring back a resolution as pad of the FY 2013-14 budget to reduce and/or suspend the collection of, as appropriate, fire permit and inspection fees. Respectfully submitted, air Mike Bell Fire Chief P6 Inspection and Permit Fee History Category Original Fee Current Fee Apartments First four units $330 Repealed Buildings with 3 or 4 units NA $165 Buildings with 5 to 7 units NA $220 Buildings with 8 units NA $330 Each Additional Unit $11 $11 Battery Systems $330 $220 Candles in Assembly Occupancies $550 $110 Child Care Facilities All Facilities $330 Repealed Large Family Day Care NA $110 Commercial Center less than 50 children NA $220 Commercial Center 50 or more children NA $330 Dry Cleaning Business All Facilities $743 Repealed Small - 1 or 2 machines NA $220 Medium - 3 or 4 machines NA $330 Large- 5 or more machines NA $715 Dust Producing Operation All Facilities $743 Repealed Up to 5,000 sq feet NA $275 5,001 - 15,000 sq feet NA $550 More than 15,001 sq feet NA $715 Fireworks All fireworks shows $1,293 Repealed Small show 1-4 minutes $220 Medium show 5-8 minutes $550 • Large show 9+ minutes $743 Hazardous Materials 1,000 or fewer pounds $839 $550 1,001 -5,000 pounds $936 $578 5,001 - 10,000 pounds $1,032 $605 10,001 - 25,000 pounds $1,128 $633 25,001 -50,000 pounds $1,225 $660 More than 50,000 pounds $1,321 $688 Medical Facilities All Facilities $660 Repealed Medical Clinic $220 Ambulatory Care Facility $330 Hospital $660 Propane- Use or Store All uses $330 Repealed Cylinder Exchange Only NA $110 Industrial Equipment(forklifts, etc) NA $165 General store, use, or dispense NA $220 NA= This subcategory was created to better align fees with cost recovery and was Not Available in the 2006 fee resolution. P7 • • N 0 CtS 0 N } j LL 1 O T LL rn L O O CD s rn Q N °O N 01 } C c j LL +• I (� r I I C V - a N +r • O i Do Z 9 (� 0 0 0 N — } 1 LL LL I I O i O O N I I } I LL I j °° °o °O °O °o °O N O 00 co N r r sei;uIi3ed jo iegwnN P8 STAFF REPORT RANCHO CUCAMONGA FIRE PROTECTION DISTRICT S. RANCHO Date: April 17, 2013 CUCAMONGA To: Board President L. Dennis Michael and Members of the Board of Directors John R. Gillison, Distri t EO From: Mike Bell, Fire Chi By: Mike Costello, Deputy Fire Chief Subject: Authorization for voting membership in the CONFIRE Joint Power Authority (JPA) Communications Center RECOMMENDATION It is recommended that the Board of Directors authorize the Fire Chief to begin the process of attaining membership with the Consolidated Fire Agencies of the East Valley (CONFIRE). BACKGROUND In December of 2007, following a review and discussion of the status of Emergency Medical Dispatching (EMD), a long standing goal of the Fire District Board of Directors and a component of several Fire District planning documents, the Fire Board unanimously directed Staff to issue a Request for Proposal (RFP) to solicit providers that would supply both emergency communications and EMD services to the Rancho Cucamonga Fire District. In December 2009, the Fire District completed the transfer of its fire and EMS dispatch services to CONFIRE, a multi-agency fire and EMS dispatch facility based in Rialto. In the three years since the transfer the District has transitioned well into the CONFIRE dispatch environment. The District has, and continues to make progress in maximizing resources, response planning and delivering premier emergency services. The next logical step is to pursue full membership in the CONFIRE Joint Powers Authority (JPA). Doing so will ultimately allow the Fire Chief to become a voting member on the Confire Administrative Committee, currently made up of Fire Chiefs from Colton, Rialto, Redlands, Loma Linda and San Bernardino County Fire Departments. It will also allow one elected official from the Fire District to sit as a voting member of the CONFIRE Board of Directors. The requirement for membership as outlined in the JPA's by-laws includes approval by all member agency's governing bodies as well as the JPA Board. In order to provide equity between new agencies who have years of investment in CONFIRE's infrastructure and new agencies, the by- laws also require a "buy-in" fee calculated by a formula that includes consideration for current assets owned by the JPA along with a factor for the anticipated call volume of the agency seeking .P9 AUTHORIZATION FOR VOTING MEMBERSHIP IN THE CONFIRE JOINT POWER AUTHORITY(WA) PAGE 2 COMMUNICATIONS CENTER APRIL 17,2013 membership. Initial calculations for the Fire District's buy-in are in the $450,000 range. The District has set aside reserves sufficient to cover this cost and the amount can be paid in full or over a five- year timeframe at the agency's choice. ANALYSIS / JUSTIFICATION From the outset the Fire District, under Board direction, establicard several important goals and objectives governing the transition to a new emergency dispatch center. Most of these objectives have been met or exceeded during the three years the Fire District has been working with CONFIRE. The previously set objectives included: • Implement a nationally accredited, physician directed Emergency Medical Dispatch system • Utilize developing technology to improve the consistency, quality, and effectiveness of emergency communications. • Maximize cost efficiencies for communications operations • Increase the Fire District's influence in the governance of its communications providers operations. CONFIRE Communications Center has a fully implemented Emergency Medical Dispatch system and is the only regional accredited center by National Academy of Emergency Medical Dispatch (NAED) allowing greater flexibility to develop more efficient and effective emergency response. Under CONFIRE District resources are assigned to events through a sophisticated Computer Aided Dispatch System (CAD) which is based on real-time location with the use of automated vehicle location (AVL) GPS technology. This reduces response time and improves service by maximizing emergency resources including regional mutual and automatic aid. CONFIRE is currently developing a back up dispatch center co located with the County Sheriff High Desert Government Center in Hesperia. A back up location will help ensure continued 911 service in the event of large fires or other disasters.. In addition CONFIRE and the participating agencies are open to new ideas and technologies that will help deliver cost effective premier service to the public such as Pulse Point, an innovative mobile technology that alerts subscribers to certain emergencies such as cardiac arrests they are near so they might be able to respond and assist. The Fire District Management Team is optimistic about future endeavors and an ongoing partnership with CONFIRE. RCFD representatives routinely participate in CONFIRE Fire Chief Board meetings, Technical Committee meetings and on panels which review service operations. As a result, RCFD is well informed about CONFIRE operations and able to represent the District's Interests; however,greater influence over governance of the communications provider will be achieved by membership in the JPA, including voting rights on key policy and fiduciary issues by botht he Fire Chief and a selected representative from the Fire Board. With JPA membership comes partial ownership and the privileges and responsibilities associated with such status. This meets a major objective of the Fire Board when it directed staff to seek an alternate provider for emergency P10 AUTHORIZATION FOR VOTING MEMBERSHIP IN THE CONFIRE JOINT POWER AUTHORITY(WA) PAGE 3 COMMUNICATIONS CENTER APRIL 17,2013 communications. It is difficult to adequately convey the extent of the effort and energy that is placed into the betterment of the CONFIRE organization by its management and employees. Steady input and feedback from an engaged group of Fire Chiefs has resulted in a legacy of enhanced regional cooperation. RCFD desires to take the next logical step in its evolution of dispatch services by pursuing full membership in CONFIRE. If approved, the action recommended in this staff report is not final. It merely begins the formal process of JPA membership. A revised set of by-laws will need to be approved by each member agency and the Fire District Board, and agreement reached on the buy-in fee. Both of those items will return before the Fire District Board for review and final approval, most likely sometime during the next few months. During that final review, if approved, the Board would also select a member to represent the Fire Distict on the CONFIRE Board of Directors. Respectfully Submitted,� Mike Bell Fire Chief Attachments: CONFIRE Agency Membership Policy Letter to CONFIRE Administrative Committee Eta rn _ Colton Fire Department P11 �'f /� Loma Linda Fire Department �-- Redlands Fire Department Rialto Fire Department Consolidated Fire Agencies of the East Valley San Bernardino County Fire Department 1743 W. Miro Way, Rialto, CA 92376-8630 Phone 909-356-2375 Fax 909-356-2376 "CONFIRE JPA is a cooperative association voluntarily established by its members pursuant to the Joint Exercise of Powers Act of the government Code of the State of California for the purpose of providing hardware, software, services and other items necessary and appropriate for the establishment, operation and maintenance of a joint centralized public safety communications system and a cooperative program of fire related functions for the mutual benefit of the members of the Agency, to provide such services on a contract basis to other governmental units, and to provide a forum for discussion, study, development and implementation of recommendations of mutual interest regarding public safety communications and related matters within member agencies."' . An agency that has contracted with CONFIRE for dispatch services for one year or more may • request to become a voting member. The written request must be presented to the CONFIRE Administrative Committee for consideration. The Administrative Committee will present the request to the CONFIRE Board of Directors for approval and to amend the Joint Powers Agreement. All member agencies have contributed to the accumulation, and share ownership of CONFIRE assets. Members have contributed in proportion to their percentage of incidents relative of total incidents. New members are required to "buy in" to ownership of the assets based on their percentage of incidents in relation to total member incidents. "Buy in" incidents will be determined by the agencies average number of incidents for the prior three calendar years. For the purpose of determining a new member's "buy in", the value of CONFIRE capital assets and reserve accounts will be as stated at the close of the prior fiscal year. CONFIRE assets for determining new member"buy in" will consist of the following: • Cash balance of NFN-Term Benefit Fund as of June 3091 close of last fiscal year. ' CONFIRE JPA By-Laws, Article I BOARD OF DIRECTORS David J. Toro Colton Dr. Rhodes Rigsby Loma Linda Jerry Bean Redlands Ed Palmer Rialto Josie Gonzales San Bernardino County • Consolidated Fire Agencies of the East Valley • P1 2 • Cash balance of NDT-Reserve Fund as of June 30t close of last fiscal year. • Cash balance of NDS-Equipment Replacement Fund (Admin and Network Infrastructure only) as of June 30`h close of last fiscal year. • Capital assets, exclusive of agency specific equipment, net of accumulated depreciation as of June 30`h close of last fiscal year. Upon approval by the Board of Directors, the new member may pay the "buy in" obligation over a five year period. Once the amendment to the Joint Powers Agreement is signed by all parties and the new member has agreed to their "buy in" obligation terms, the agency is considered a member and is entitled to all the rights and privileges and subject to the obligations of membership, as provided in the By-Laws. If the new member fails to make a scheduled "buy in" payment their voting rights may be suspended. 2 • P13 tivirr L FIRE PROTECTION DISTRICT RANCHO CUCAMONGA February 26, 2013 Jeff Bender, Chair ConFire, JPA 1743 Miro Way Rialto, CA 92376 Chief Bender, The Rancho Cucamonga Fire District would like to formally enter into the initial process of becoming a member agency of the Consolidated Fire Agencies of the East Valley (ConFire) per the process outlined in the agency's by-laws and certain provisions listed in the contract for service between the Fire District and Confire that was developed in December, 2009. JPA membership is a stated goal of the ConFire transition the Fire District undertook three years ago. After careful consideration and evaluation of Confire's performance and other key factors, I will be recommending JPA membership to the Fire District Board of Directors at a Special Study Session on April 17, 2013. If approved I will forward that Board action to you for consideration by the ConFire Board. I understand this would initiate an internal process that would result in the existing JPA agreement and by-laws to incorporate the new member agency. I anticipate that process to take some time after which I would hopefully be able to return to my Board with a final recommendation for membership. It is my hope that this process can be concluded by July, 2013. For the April 17 meeting with the Fire District Board I would need a copy of the current ConFire By- laws including the formula for determining a prospective member agency's "buy-in" requirement and a quote of that amount specific to the Rancho Cucamonga Fire District. I thank you and the entire ConFire organization for your consideration of this matter. The Fire District looks forward to building on the positive experience and relationships we have formed since coming to ConFire in 2009. We hope the feeling is mutual and stand ready to help ConFire achieve even higher levels of success in delivering outstanding 9-1-1 and emergency communications services to the communities we serve. Sincer 1 Mike Bell Fire Chief 10500 Civic Center Dr.•P.O. Box 807•Rancho Cucamonga,CA 91730•Tel 909-477-2770•Fax 909-477-2772•www.cityofrc.us P14 • • STAFF REPORT ail RANCHO CUCAMONGA FIRE PROTECTION DISTRICT 1-1 Date: April 17, 2013 RANCHO CUCAMONGA To: President and Members of the Board of Directors John R. Gillison, City Manager From: Mike Bell, Fire Chief By: Janet Walker, Management Analyst II • Subject: Approval to accept $100,000 from Inland Counties Emergency Medical Agency (ICEMA) and authorize staff to redistribute this amount to identified first responder agencies to assist in offsetting a portion of the cost of the purchase of Electronic Patient Care Reporting (ePCR) hardware in accordance with the agreement between American Medical Response and Inland Counties Emergency Medical Agency; and authorize the appropriation of $7,630 into account numbers 3288000-4905 (Contributions) and 3288501-5200 (Operations and Maintenance) for the District's share of the funding • RECOMMENDATION It is recommended that the Board of Directors approve the acceptance of $100,000 from Inland Counties Emergency Medical Agency (ICEMA) and authorize staff to redistribute this amount to identified first responder agencies to assist in offsetting a portion of the cost of the purchase of Electronic Patient Care Reporting (ePCR) hardware in accordance with the agreement between American Medical Response (AMR) and Inland Counties Emergency Medical Agency. Additionally, staff is recommending that the Board authorize the appropriation of $7,630 into account numbers 3288000-4905 (Contributions) and 3288501-5200 (Operations and Maintenance) for the District's share of the funding. BACKGROUND/ANALYSIS On May 8, 2012 ICEMA entered into a contract with American Medical Response for Advanced Life Support Ambulance Services. As a part of the contract, AMR agreed to provide a one-time funding in the amount of $100,000 to assist in offsetting a portion of the cost of Electronic Patient Care • Reporting (ePCR) hardware purchased by first responder agencies. ICEMA has requested the assistance of one first responder agency to assist in the distribution of the funding to identified first responder agencies and Rancho Cucamonga Fire Protection District has volunteered to assist. ICEMA has provided a breakdown of all identified first responder agencies and the amounts to be distributed. The Rancho Cucamonga Fire Protection District will retain $7,630 as its share of the ICEMA program. These funds will be used to purchase hardware accessories for the laptops that are budgeted for the ePCR program. • • P15 PAGE 2 FISCAL IMPACT No net fiscal impact to the Fire District due to the grant fully funding the hardware accessories needed for the program. The Fire District's role is only to accept and redistribute the funding as identified in the breakdown provided by ICEMA. There is no requirement for oversight or audit of the distribution of funds. • Respectfully Submitted, i// Mike Bell Fire Chief • • t CO c. 2 0 U (0 5 U 0) 3 U :. as N_ C as Q1 RI m' c L 0 O c 0 o m e 0 LL 0 o 0 o U c U U O 6 rn� — E c =co C d' = 0 ' 0 U d Z 2 U a' N 0 N a N alo d a _ v a m Q 2 0 ¢ N Q to- e v c a) N •– }i u, 0 a d 0 o O ,p 0 o U N _ C CC a m C E u_ Q w m up 0 LL as 0 = 0 0 L U O v C C N /ai (a m a ❑ m N O 2 J 2 c N Q m a E o m .c cQ m c w•O N > 'mQ ZQ 00 U OQ Ct _ C (1) U C CD U Q 7 O C C O o a " v O oU OOQ c t 0 a� - a Z' U as U >, N N O O o U U U At vii U -a C a, o aa)• a) p m O �I ,0 E H c E >. m w a) _ m m n >, cw � = 0 0 o U 0 C 0 U 0 0 a) m N > m og W N E E — o in Cw t U = m U — 'U a, cc co N O (0 ni a"rci Q E a7 U o 0) -o U U-Co C ;X j 0 c — m E _ n 0 Q E a) 0 7 O ) U 0 H UM co .0 >, cc d E o U m C –1 Q— m P2 Q - fiE ® E H R , , ,\,. ..„, DY Irrill lie ,iliiio,„,,,,,,„„,,,,,,,,,„,. Before, During and After an Emergency in the City of Rancho Cucamonga . { . , • ._ ` mot• .\. �w .s• , s $1 ir -. • . . .........,_Aptifj\ 11 CI Millr K. �., i '- k „ .._. . . A 4 +�� i 7 1'- ,i.-° _ •�` �• - - 4":"....,:.;/.!;',. ...r is• t 4 .1-.. - '' 'J;i- _ 4,-` ._'.r READ\\' TABLE OF CONTENTS POTENTIAL DISASTERS IN OUR COMMUNITY 3 BEFORE THE DISASTER 4 EMERGENCY PLANS 8 DURING THE DISASTER 9 AFTER THE DISASTER 11 - 17 — Insurance 11 — After the Fire 12 — After the Flood 13 - 14 — After the Windstorm 15 — After the Earthquake 16 - 17 BUSINESS RECOVERY RESOURCES 18 DEALING WITH EMOTIONS 19 TELEPHONE DIRECTORY 20 WEBSITE DIRECTORY 21 CITY MAP 22 - 23 2 CITY OF RANCHO CUCAMONGA I POTENTIAL DISASTERS IN OUR COMMUNITY The City of Rancho Cucamonga is dedicated to preparing its citizens for emergencies. This guide is designed to give you the tools and resources necessary to effectively mitigate, prepare, respond and recover from the hazards most specific to our community: fire,flood, wind, and earthquake. • . . "h. . _ 6.0t• Z• ,.., A , .....,r, ,---., • . • 0 A , ' . . • . ,, 1 . -:•• ,k . • r i,:-........ A . .....0 11 1 A r 4 ,4'4.4 . '"•:-S7b4:tf4.,,-.,— , _. „," , \ ■44.5' . ,W • W 4. ., lc Pr ... '43: • ' 4- --....,L-:_-,1/4-1-e)4. op: - • Nkiir . .---- -1. `''.'1 ' •t• , . - .4. li„.; ' l'.. + Jr:,,• ,.."' ..-• . 4 • t' - iii?'/‘ . ' V 40A 111' ... N. it • .411 ' :i.4 I ' f • ..."" —..,--:"r •' t. i .., . ., ■. 4, - " , ' ''... i.' W A 11 '': 4' lik ',,. i rojoi - , 1 --4giit -, __• niter. - —44- -_, — , 4 _, • Z, 7,', BEFORE THE DISASTER Are you and your family READY for a major emergency in your neighborhood? Increase your chances of survival by preparing before it happens. Start with these four basic steps as outlined in the following pages: Be Informed, Make a Plan, Get a Kit, Be Involved. BE INFORMED During an emergency you can obtain real-time information from the following sources: • Phone Rancho Cucamonga City Hall at (909) 477-2700 • Watch RC-TV-3 (Channel 3 for Time Warner/Charter Subscribers and Channel 31 for Verizon FIOS Subscribers) • Tune into the local radio station 95.1 FM KFRG for broadcast emergency alerts • Dial 2-1-1 for info on major emergencies affecting the region 1 • Hard copy available at any City facility during an emergency ) • Like us on Facebook and follow us on Twitter - �•r y+ rr ■ 'r Visit the City's website at 1 r www.CityofRC.us 4 CITY OF RANCHO CUCAMONGA - MAKE A PLAN There's a chance you and your family might be apart when a disaster occurs so it's important to be prepared for it and make a plan ahead of time: how will you contact each other, where will you meet and how will you handle different situations. COMMUNICATING WITH YOUR FAMILY If phone service is disrupted or overloaded, it may be easier to make long-distance phone calls rather than local calls. Have an out-of-state contact be the link between you and family members who may be separated. Check in with your out-of-state contact to let them know if you're okay and also to get information about your other family members and their condition or whereabouts. Be sure that everyone in your family knows the out-of-state contact person and phone numbers. Using the text function on your cell phone may / _ be a more viable option for communicating with your 7. family during emergencies. - . - , ..., , - GET AN EMERGENCY KIT The following checklist provides guidance for assembling an emergency kit. The size of the kit and the contents can be tailored to fit the individual's, family's or business' needs. Remember this is only a generic guideline so feel free to include additional items that you might feel are essential following a disaster. A smaller, modified emergency kit should also be kept in the car. READY RC GUIDE 5 ESSENTIAL ITEMS: ❑ Water(one gallon per person per day, for at least seven days)for drinking and sanitation ❑ Food,at least a seven day supply of nonperishable food ❑ Battery-powered or hand-crank radio and a NOAH Weather Radio with tone alert and extra batteries for both ❑ Flashlight and extra batteries ❑ First Aid Kit ❑ Whistle to signal for help ❑ Dust mask to help filter contaminated air - ❑ Moist towelettes, garbage bags and plastic ties for personal sanitation .r ❑ Wrench or pliers to turn off utilities ❑ Can opener for food (if kit contains canned food) ❑ Local maps ADDITIONAL ITEMS MAY INCLUDE: ❑ Prescription medication, glasses, and special needs items ❑ Infant formula and diapers ❑ Crate, leash,food and extra water ❑ Important family documents such as copies of insurance policies, identification and bank account records in a water proof, portable container ❑ Cash or traveler's checks and change ❑ Emergency reference material such as a first aid book J Sleeping bag or warm blanket for each person !J Complete change of clothing including long-sleeved shirt, long pants and sturdy shoes. IJ Household chlorine bleach and medicine dropper(this can be used as a disinfectant or to purify water) ❑ Fire extinguisher ❑ Matches in a waterproof container ❑ Feminine supplies and personal hygiene items ❑ Mess kits, paper cups and plates, plastic utensils,paper towels ❑ Paper and pencil ❑ Books,games, puzzles or other activities for children For more information, visit www.Ready.gov 6 ; CITY OF RANCHO CUCAMONGA -, \ I \ ANC. %di ; GET INVOLVED �,�• 1 There are several groups in the {' _ - ' . 4r - City that volunteer their time ,{ preparing and training for disaster t.;,....7,. - .` response as well as helping educate , ■x 4I each other on the hazards facing our iiik `. community. Emergency Preparedness - ' ,--.:4:- �■ classes are run quarterly and can be found - 1 in the City's Grapevine publication or at www.rcpark.com. Contact information for each . group can also be found at the back of this guide. AUXILIARY COMMUNICATIONS SERVICES (ACS) Amateur radio operators assist the Fire District during large disasters by providing alternate or back-up communications. ALTA LOMA EMERGENCY RESPONSE TEAM (ALERT) The Alta Loma Emergency Response Team has a team trained and ready to assist in large animal rescues and evacuations. COMMUNITY EMERGENCY RESPONSE TEAM (CERT) CITY OF RANCHO CUCAMONGA The Community Emergency Response Team program is ii designed to train teams of people 66 - ► ,,,, u , to respond during a disaster, and COMMUNITY EMERGENCY educates participants on how to RESPONSE TEAM be self-sufficient in a disaster. - FIRE CORPS (FC) The Fire Corps Program is intended to increase the capacity of local fire departments through the use of community volunteers in non-emergency roles. Volunteer opportunities require an application and interview process. MEDICAL RESERVE CORPS (MRC) The Medical Reserve Corps is a community-based network of local medical and public health professionals who donate their time and expertise to prepare and respond to emergencies, supplementing existing emergency and public health resources. READY RC GUIDE 7 EMERGENCY PLANS The Emergency Management Program is dedicated to preparing the employees and citizens of Rancho Cucamonga for the impacts of both natural and man-made emergencies and disasters. In accordance with the City's General Plan, specifically Chapter 8: Public Safety, a variety of plans and protocols are in place to address the mitigation, preparation, response and recovery to the City's potential hazards. These plans and protocols increase the City's disaster resiliency while emphasizing a culture of preparedness for City employees, residents and businesses. THE EMERGENCY OPERATIONS PLAN (EOP) The Emergency Operations Plan describes who will do what, as well as when, with what resources, and by what authority--before, during, and immediately after an emergency. The EOP is exercised and updated regularly to ensure a high state of readiness when an emergency occurs in our community. THE LOCAL HAZARD MITIGATION PLAN (HMP) The Local Hazard Mitigation Plan lays a foundation for long-term strategies to reduce losses resulting from a disaster as well as identifying capital projects to mitigate potential damage before a disaster occurs. Emergency operations Plan Copies of these plans as well as O Local Hazard additional information on the mitigation Plan City's Emergency Management Continuityof program can be found on the O Operations Plan City's website. www.CityofRC.us --- V 8 CITY OF RANCHO CUCAMONGA DURING THE DISASTER GET READY! At the onset of a disaster (earthquake, fire, flood, or windstorm), monitor the situation to determine how you need to respond. Be prepared to put your emergency plan into action. Assess the situation to determine how and when you might evacuate, if necessary. Have your vehicle packed with your emergency kit, important documents and valuables. Alert your family members and emergency contact to the situation. GO! Once you have determined the need to leave your home or business, calmly evacuate using the designated routes on the map at the back of this guide. Leaving early will reduce your family's risk as well as help first responders by keeping roads clear of congestion, enabling them to move more free) and do their job. • eft \.% 11, 41414: hOINP' 7 spIN Y J 11•1!IL4--k 1,• _ter a. - f is /11‘ . "' READY RC GUIDE 9 SHELTER The City of Rancho Cucamonga has pre-designated shelter locations for use during a disaster. Until the disaster happens, it is unknown which shelter location will be opened and available to the public. Locations may include, but are not limited to, schools, City facilities, and places of worship. 111411 Ilrn.,. PETS Due to health reasons, animals are not allowed in human shelters. However, the City has made provisions to co-locate your pet with you at specific shelter sites as necessary. Dogs and cats must be crated and other rules and restrictions may apply. Additional pet specific shelter information will be made available during an emergency using real time sources (see page 4). .0J 10 CITYOF r � FF7FTER THE DISASTER INSURANCE Residents and businesses are highly encouraged to obtain property insurance. In the event of a flood, fire or other disaster, your property and/or belongings could be destroyed. Check with a local insurance agent to see what coverage is best for you. Create a photo or video log of your belongings to assist in processing an insurance claim following a disaster. IF YOU ARE INSURED The first thing to do after a disaster is to contact your insurance company or agent as soon as possible. Your insurance adjuster may be able to help you make immediate repairs or secure your home or business. If the Fire District responded to your home or business for an emergency call or disaster there should be an incident report available. To obtain a copy of the fire report, have your agent or insurance adjuster contact the Fire District (refer to the telephone directory in the back of this guide) to obtain the appropriate report. IF YOU ARE NOT INSURED If your property is not insured, or if your insurance will not cover your losses, contact your family lawyer or the Internal Revenue Service for directions and guidance. You may be eligible for casualty loss; check publication 547, Tax Information on Disasters, Casualty Losses and Thefts, available from your local Internal Revenue Service Office. PUBLIC ADJUSTERS The California Insurance Code defines a public adjuster as a person who, for compensation, acts on behalf of or assists the policyholder in negotiating or effecting the settlement of a claim for property loss or damage with their insurer. Typically self-employed and independent, public adjusters often linger in the area following an incident, such as a structure fire, waiting to make contact with the property owner. Public adjusters are required to hold licenses and are subject to strict guidelines set forth by the California Insurance Code. READY RC GUIDE 11 AFTER THE FIRE After a fire you may notice some damage that seems unnecessary (for example, broken windows, holes in the roof, etc.). Simply put, fires produce temperatures well over 1200° F, along with smoke and hot gases; at times it is necessary to eliminate heat, smoke and hot gasses before firefighters can enter to extinguish the fire. Ventilation must be done quickly to help reduce fire spread and smoke damage. Walls must often be forcibly opened to find the "hidden" fires. This allows complete fire extinguishment. Without the use of these firefighting techniques, complete fire suppression would be extremely difficult, if not impossible. SCENE PRESERVATION For insurance purposes, preserving the scene is crucial to smoothly processing your claim. Firefighters and investigators have an obligation to thoroughly extinguish and overhaul the fire, but diligently work to preserve the scene for this reason. Please do your part as well when you are surveying the damages following a fire. Don't remove anything from the home or business until you have contacted your insurance company and they have given you further guidance. GENERAL CLEANING AND SALVAGE TIPS If the odors do not go away in about a week, you may wish to contact a janitorial supply or cleaning service specializing in restoration of fire damaged property (refer to your yellow pages under Fire & Water Damage Restoration). They have the equipment to scrub out the duct work and deodorize everything in the structure. A. _ � , +\ 1..._ _ _ _, _ ., \ t,� • - � kit , , Y t. . 12 CITY OF RANCHO CUCAMONGA . _ t Y �R a -, __.� AFTER THE FLOOD Take some time to assess the damage and determine a recovery plan. Some things are not worth repairing and some things may be too complicated or expensive for you to do by yourself. A recovery plan can take these things into account and help you make the most of your time and money. ASSESSING THE DAMAGE Floodwaters damage materials, leave mud, silt and unknown contaminants and promote the growth of mildew. You need to remove the water to reduce these hazards and the damage they cause. Use battery-powered lighting when examining buildings for damage. Look at walls, floors, doors, staircases and windows to make sure that the building is not in danger of collapsing. Inspect foundations for cracks or other damage because that type of damage can render a building uninhabitable. Service damaged septic tanks, cesspools, pits and leaching systems as soon as possible. Damaged sewage systems are health hazards and should be fixed immediately. GENERAL CLEANING AND SALVAGE TIPS • The walls, floors, closets, shelves, contents and any other flooded parts of your home should be thoroughly washed and disinfected • Food: Throw away food that has come in contact with flood waters. Some canned foods may be salvageable, but if the cans are dented or damaged then throw them away. Food contaminated by flood waters can cause severe infections SlOP :F _ _ - fir_ _ ` -t-_ _-� - ,�. ter' - i ��' ter- _.ter. 4:1k s' ' _rte --, � _ READY RC G E 13 AFTER THE FLOOD cont. ADDITIONAL INSURANCE CONSIDERATIONS In addition to flood insurance offered by private insurance companies, the Federal Emergency Management Agency administers the National Flood Insurance Program which may assist you in recovering from a flood. For more information on NFIR, contact the City's Engineering Department (refer to the website directory in the back of this guide). SANDBAGS NW The Fire District offers sandbag materials to all Rancho Cucamonga residents at a few fire stations. The sand and bags are offered free of charge, but residents must fill the sandbags themselves. For more information about where to obtain sandbag materials, please refer to the telephone or website directories at the back of this guide. Ai*L:11111b. .- - LY 1 - all i AL 6 . ! „ tut 4 ors illir -Me' , f • wit I F . 'N •-•. . 11 fk.. 7:_,...„,_ ,. _, _._. _• ,...... . ,7=''' . -,,..: 4 At _ z M�� n ._ - �; ty r1i, :.. t,, . .-7VIONAMON' - - 14 CITY OF RA ; dirMgit A' '' 1 AFTER THE WINDSTORM After a windstorm, assess the damage to your home or business and watch out for downed utility lines. Take pictures of the damage, both the structure and the contents, to assist with insurance claims. When possible, take reasonable steps to prevent further damage. (This may include temporary roof repairs, window glass replacement, and boarding up holes with plywood.) POWER OUTAGE If your power is out, unplug all small appliances to prevent electrical spike damage (ex. TV, DVD, computers, etc.). If your freezer is fairly full and you know the power was out less than 24 hours, the food should be OK. There will be loss of quality with refreezing, but the food will be safe. If the refrigerator was out for more than 2-4 hours, you are best to discard the perishables. Keeping your refrigerator closed will help retain the cool temperature for a period of time. Perishable foods in the refrigerator should not be above 40°F for more than two hours. If the food in the freezer has ice crystals and is not above 40 degrees you can refreeze. - for. pr•- .11P.% mlp -Vir$ 410 PIN%- \ ~ ."_ 1111j - o ' � � ' RrAZ RCfi AE 15 glik AFTER THE EARTHQUAKE • Check for gas leaks. If you smell gas or hear a blowing or hissing noise, open a window and quickly leave the building. Turn off the gas, using the outside main valve if you can, and call the gas company from a neighbor's home. If you turn off the gas for any reason, it must be turned back on by a professional • Look for electrical system damage. If you see sparks or broken or frayed wires, or if you smell burning insulation, remain clear of the affected area, turn off the electricity at the main fuse box or circuit breaker (warning: look for water in the area prior to attempting EARTHQUAKE to turn off the electricity) • Check for sewage and water line ZONE damage. If you suspect sewage lines are damaged, avoid using the toilets and call a plumber. If water pipes are damaged, contact the water company and avoid using water from the tap. You can also obtain safe water from your emergency kit, undamaged water heaters or by melting ice cubes • Watch for loose plaster, drywall, and ceilings that could fall • Examine walls, floor, doors, staircases, and windows to make sure that the building is not in danger of collapsing 16 CITY OF RANCHO CUCAMONGA • Clean up spilled medicines, bleaches, gasoline, as well as other flammable or hazardous liquids immediately. Avoid the hazard of a chemical emergency • Open closet and cabinet doors cautiously. Contents may have shifted during the shaking of an earthquake and could fall, creating further damage or injury • Inspect the building for damage. Take pictures of the damage, both the structure and the contents, to assist with insurance claims • Take reasonable steps to prevent further damage 1111 I 1' • ADDITIONAL INSURANCE CONSIDERATIONS Earthquake insurance is NOT typically included with your standard insurance policy. Homeowners and business should contact their insurance company for more details. READY RC GUIDE 17 BUSINESS RECOVERY RESOURCES Our economic engine depends on both the large and small businesses in our community and the City of Rancho Cucamonga is committed to disaster resiliency for our business community. The following resources and classes will assist business owners before, during and after an emergency: SELF-ASSESSMENT • Review your business needs and plan for emergencies specific to your business location INVENTORY • Keep a comprehensive list of equipment and supplies you use at your business • Compile important phone numbers of employees and vendors for use during and after an emergency BACK TO • Designate an alternate location where you can do business • Secure vital records CITY OF RANCHO CUCAMONGA p BUSINESS COMMUNITY ':. EMERGENCY RESPONSE TEAM BUSINESS EMERGENCY (BERT) COURSE _ . . - RESPONSE TEAM e` ;ustness. mergency Response Team program is designed to give business owners the tools necessary to recover from emergencies. Business owners and employees are encouraged to attend.Classes can be found in the City's Grapevine publication or at www.rcpark.com. Contact information for the program can be found at the back of this guide. 18 CITY OF RANCHO CUCAMONGA DEALING WITH EMOTIONS After a disaster you may experience an emotional reaction to the event. Common reactions include anxious feelings, difficulty concentrating, intrusive thinking (preoccupation or flashbacks of the event), sadness, anger, fatigue, fears and nightmares. Again, these are common responses to a traumatic event and in the majority of cases, resolve themselves in 4-6 weeks. If these symptoms persist or are especially troublesome to you or your family, you may wish to seek professional counsel to discuss the situation and the alternatives available to you. The RC Family Resource Center is available to assist you with referral services. Please refer to the directory at the back of this guide. - t Waft • 410+ • • /j/ • y F. /J /I r 1.. l-t . READY RC GUIDE 19 TELEPHONE DIRECTORY American Red Cross 909-888-1481 City of Rancho Cucamonga 909-477-2700 Animal Care & Adoption Center 909-466-PETS Building & Safety Department 909-477-2710 Code Enforcement 909-477-2720 Emergency Management Program 909-477-2770 Engineering 909-477-2740 Fire Department—Emergency 911 Administration 909-477-2770 Investigations 909-477-2770 Police Department—Emergency 911 Administration 909-477-2800 Department of Insurance 800-927-4357 Internal Revenue Service 800-829-1040 Newspapers (subscriptions): Inland Valley Daily Bulletin 909-987-9900 Los Angeles Times 800-252-9141 Press Enterprise 800-794-6397 The Sun 909-889-8584 Public Transit System OmniTrans 800-966-6428 Metrolink 909-808-5465 Salvation Army 909-986-6748 San Bernardino County Department of Mental Health Crisis Counseling 909-481-4216 San Bernardino County Food Hotline 909-387-6861 Social Security Administration 800-772-1213 Superior Court Records Department 909-945-4239 United Way 211 Utilities Charter Cable 888-438-2427 Cucamonga Valley Water District 909-987-2591 Southern California Edison 800-611-1911 Southern California Gas 800-427-2200 Trash/Refuse: Rancho Disposal/Burrtec Waste 909-987-3717 Waste Management 909-591-1714 Verizon Phone Services 800-483-3000 20 CITY OF RANCHO CUCAMONGA WEBSITE DIRECTORY American Red Cross www.redcross.org City of Rancho Cucamonga www,CityofRC.us Animal Care & Adoption Center www.RCPets.info Building & Safety Department www.Cityofrc.us Engineering www.cityofrc.us Code Enforcement www.Cityofrc.us Fire Department www.RCFire.org Police Department www.RCPolice.org Department of Insurance www.insurance.ca.gov Internal Revenue Service www.irs.gov Newspapers: Inland Valley Daily Bulletin www.dailybulletin.com Los Angeles Times www.latimes.com Press Enterprise www.pe.com The Sun www.sbsun.com Preparing for a disaster www.ready.gov Public Transit System OmniTrans www.omnitrans.org Metrolink www.metrolinktrains.com Salvation Army www.salvationarmy.org San Bernardino County Department of Mental Health Crisis Counseling www.co.san-bernardino.ca.us/pubhlth Social Security Administration www.ssa.gov Superior Court Records Dept www.co.san-bernardino.ca.us/courts United Way www.ieuw.org Utilities Charter Cable www.charter.com Cucamonga Valley Water District www.ccwdwater.com Southern California Edison www.sce.com Southern California Gas www.socalgas.com Verizon FIOS www.verizon.com Trash/Refuse: Rancho Disposal/Burrtec Waste www.burrtec.com Waste Management...J. www.wm.com 44iimib .. READY RC GUIDE 21 __I--- CITY MAP _ a a I HII: DD _ - HILL SOE R; yiqy VA_SON AV \\sss\ _..... ...i.. .......... .._".1:BAN�AN 5T 1 1 a L_-ric r ....par Imm.— , ` BASF INF RD ©© c,4,,,f r,51 4 (�) Q ?, lr� Y I 5 a at 14 Sh\1\ TTH$T TIP. 6TH ST ITN ST I 0 0.5 1 I t I 1 I 22 CITY OF RANCHO CUCAMONGA 1 3 x nr 3 AlKlf i 1 - Z4. y -r'A4 ST %I • --------4.4rAir _____________ ,,, ' tI &: VICTORIA AR..L - 6T rei Legend Evacuation Routes l Fire Stations T 0 Amethyst Station 1 a. San Bernardino Rd Station 2 w —` �__� ei Day Creek Station 3 U �� MILLER AV a Jersey Station 4 i Banyan Station 5 VICTORIA GARDE N$L� FOOTHILL L m �i '• East Ave Station 6 Y Hellman Station 7 City Facilities 1 © ��,�� City Hall IT, El City Corporate Yard -= / © Goldy Lewis Community Center QJames Brulte Senior Center al Lions Center West 6'h S, ST RC Animal Care 8 Adoption Center N RC Family Resource Center t4 F iri RC Family Sports Center AA , © RC Library ATH s- 111 RC Police Station 2 Miles Victona Gardens Cultural Center } } } Victoria Gardens Library READY RC GUIDE 23 s. n rrr r. r Strate Farm Produced by the City of Rancho Cucamonga's Emergency ••�•, Management Program through a grant by StateFarm Insurance. To obtain additional copies of this guide, contact the Emergency Management Program Coordinator at(909)477-2700 or visit us RANCHO on the web at www.Cityofrc.us. CUCAMONGA CALIFORNIA Rev.3/2013