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HomeMy WebLinkAbout2013/07/22 - Agenda Packet - Special CC PR 1.•. city of •• AiCHOLWCAMoNGA AGENDA CITY COUNCIL JOINT MEETING WITH PARK AND RECREATION COMMISSION SPECIAL MEETING Monday, July 22, 2013 4- 6:30 p.m. Cultural Center Celebration Hall 12505 Cultural Center Drive - Rancho Cucamonga, CA 91739 A. CALL TO ORDER: Al. Pledge of Allegiance A2. Roll Call: Mayor L. Dennis Michael Mayor Pro Tern Sam Spagnolo Council Members Bill Alexander, Marc Steinorth and Diane Williams Park and Recreation Commission Members: Chair Kelly Matheny Vice Chair Bill Pallotto Commission Members Michele Jacks, Patricia Morris and Janet Ryerson B. ITEM OF DISCUSSION: P1 B1. DISCUSSION OF DRAFT COMMUNITY RECREATION NEEDS ASSESSMENT FINDINGS AND ANALYSIS C. COMMUNICATION FROM THE PUBLIC: This is the time and place for the general public to address the City Council and Park and Recreation Commission on any item listed on the agenda. State law prohibits the City Council or Park and Recreation Commission from addressing any issue not previously included on the Agenda. The City Council or Park and Recreation Commission may receive testimony and set the matter for a subsequent meeting. Comments are to be limited to five minutes per individual or less, as deemed necessary by the Mayor, depending upon the number of individuals desiring to speak. All communications are to be addressed directly to the Mayor and not to the members of the audience. This is a professional business meeting and courtesy and decorum are expected. Please refrain from any debate between audience and speaker, making loud noises, or engaging in any activity which might be disruptive to the decorum of the meeting. D. ADJOURNMENT I, Debra L. McNay, Records Manager/Assistant City Clerk, of the City of Rancho Cucamonga, hereby certify that a true, accurate copy of the foregoing agenda was posted on July 17, 2013, per Government Code 54954.2 at 10500 Civic Center Drive, Rancho Cucamonga, California. P1 STAFF REPORT COMMUNITY SERVICES DEPARTMENT L� J S. Date: July 22, 2013 RANCHO CUCAMONGA To: Mayor and Members of the City Council Park and Recreation Commission John R. Gillison, City Manager From: Nettie Nielsen, Community Services Director By: Francie Palmer, CSD Marketing Manager ill(k) Subject: DISCUSSION OF DRAFT COMMUNITY RECREATION NEEDS ASSESSMENT FINDINGS AND ANALYSIS RECOMMENDATION Staff recommends the City Council accept the draft report, findings and analysis of the city-wide Community Recreation Needs Assessment project from GreenPlay, LLC and send on to the Park and Recreation Commission for further review and return to Council for final approval at a regularly scheduled City Council meeting. BACKGROUND/ANALYSIS A Community Recreation Needs Assessment was identified as a City Council Goal for the 2012/2013 Fiscal Year. At the beginning of the fiscal year, an internal, multi-department project team was formed, which included a subcommittee of two Park and Recreation Commissioners, to complete this city-wide project. A Community Recreation Needs Assessment is a scientifically reliable statistical study to gain an understanding of the community's recreation needs, attitudes, opinions and behaviors. The Assessment serves as a foundation for long range planning initiatives related to programming and facilities development. Prior to this project, the last time a Recreation Needs Assessment was conducted was in 2001. At that time the City had a population of 121,100 residents. Census data for 2010 indicates a population of over 165,000, a 29.4% population growth since 2000. Since the 2001 Assessment, the City of Rancho Cucamonga has enhanced program offerings and services, as well as, completed several capital projects related to priorities identified in the 2001 Assessment. Priority projects included the completion of the first phase of Central Park, the Victoria Gardens Cultural Center and further development of several neighborhood parks. In addition, expanded program activities for seniors, youth and the wide array of cultural and performing arts programs at the Victoria Gardens Cultural Center have also been enhanced. In the fall of 2012, the Community Services Department provided specifications to the Purchasing Department for a formal bid process resulting in the award of RFP#12/13-104 to GreenPlay, LLC at the December 5, 2012 City Council meeting. P2 ACCEPTANCE OF DRAFT COMMUNITY RECREATION NEEDS ASSESSMENT PROJECT REPORT JULY 22, 2013 PAGE 2 The scope of work and timeline associated with this project included: January— February Stakeholder and Community Workshops March —April 5,000 surveys mailed to random sampling of households 100 Telephone surveys completed Web based public input for survey completion RCCommunityldeas.com Community Forum site launched May— June Data tabulation and analysis Preliminary findings presented to Project Team Draft report compiled July Promotion and outreach of Community Workshop date Host City Council and Park and Recreation Commission Joint Workshop As a conclusion to the Community Recreation Needs Assessment project scope of work, GreenPlay, LLC will facilitate the July 22nd Joint Workshop for the City Council and Park and Recreation Commission from 6:30 p.m. to 8:00 p.m. in Celebration Hall at the Victoria Gardens Cultural Center. At this joint meeting, GreenPlay, LLC will provide the findings and analysis from this city-wide community outreach effort. The Community Recreation Needs Assessment data provides essential feedback from our residents. The next step for the City Council, Park and Recreation Commission, and staff will be to develop a Recreation and Park Development Master Plan, a City Council goal to be started in the 2013/2014 fiscal year. The Recreation and Park Development Master Plan will serve our resident base for the next 10 — 15 years; identifying priorities, strategies and required resources to address future needs for recreational and cultural programs, facilities and amenities. Respectfully submitted, Nettie Nielsen, Community Services Director Attachment: Workshop Flyer 1:ICOMMSERVICouncil&BoardslCityCouncillStaffRepo#s120131RecNeedsAssmntWorkshop7.2213.doc • P3 Y 1:4= �. � `�■1: City of Rancho Cucamonga 4 _ .a CITY COUNCIL JOINT MEETING WITH PARK AND RECREATION COMMISSION SPECIAL MEETING Community Recreation Needs Assessment Findings and Analysis Monday, July 22, 2013 + 6:30 p.m. Victoria Gardens Cultural Center Celebration Hall 12505 Cultural Center Drive Rancho Cucamonga, CA 91739 The public is invited to hear the findings and results of the comprehensive community input process for the city-wide community recreation needs assessment project. The Community Services Department reached out to residents through workshops, focus groups, interviews, surveys and on-line forums to identify areas of service strengths and delivery in parks, recreation, cultural arts, open space, trails, facilities, programs and services. 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Frost,City Treasurer • Janice Reynolds, City Clerk • John R.Gillison, City Manager • Community Recreation Needs Assessment Project Team • Nettie Nielsen,Community Services Director-Project Manager • Francie Palmer,Community Services Marketing Manager-Project Lead Heather Bolton—Animal Care Center Management Aide • Ken Hinojos—Purchasing Department Senior Buyer • Erika Lewis-Huntley—City Manager's Office Management Analyst II Dave Moore—Community Services Department Superintendent • Bill Pallotto-Park& Recreation Commissioner • Michael Parmer—City Manager's Office Management Aide • Neil Plummer—Public Works Department Facilities Supervisor Michelle Perera—Library Services Department Assistant Library Director • Janet Ryerson—Park& Recreation Commissioner • Lori Sassoon—Deputy City Manager Administrative Services Department Daniel Schneider—Community Services Department Supervisor • Karen Silhanek—Community Services Department Management Analyst I • Fabian Villenas—City Manager's Office Principal Management Analyst • The Community Recreation Needs Assessment Project Team would like to acknowledge the active participation, comments,and feedback received by our key stakeholder partners: • Friends of the Pacific Electric Trail Park& Recreation Commission • Planning Commission • Rancho Cucamonga Community&Arts Foundation • Rancho Cucamonga Library Foundation Senior Advisory Group • Sports Advisory Group • Trails&Equestrian Group • As well as the feedback and participation of residents across Rancho Cucamonga,the success of the Community • Recreation Needs Assessment was attributed to the interest and engagement of the community. • Consultant Team GREENDLAY« Green Play, LLC mom/ • RRC Associates • 211 North Public Road,Suite 225 Lafayette,CO 80026 • 303-439-8369 Fax:303-664-5313 E-mail:Info@GreenPlayLLC.com • Web:www.GreenPlayLLC.com • City-Wide Recreation Needs Assessment- DRAFT Page i • • • • • • • Table of Contents • I. Executive Summary 1 A. Introduction 1 II B. Summary of Key Findings 3 • II. The Planning Context 5 II A. Mission 5 B. Purpose of the Needs Assessment 5 - C. Methodology of this Planning Process 5 - D.Timeline for Completing the Needs Assessment 6 - III. What We Want-- Our Community and Identified Needs 7 A. Rancho Cucamonga Population and Demographic Trends 7 a B. Community and Stakeholder Input 7 - C. MindMixer Online Community Engagement 14 III D. Needs Assessment Survey 16 IV. Public Facilities, Programs and Financials 31 • A. Parks and Amenities Analysis 31 5 B. Recreation Programs and Services 34 III C. Financials 39 V. Summary of Overall Analysis, Key Focus Areas 43 5 a Appendix A—Trends in Parks and Recreation 47 Appendix B—Rancho Cucamonga Needs Assessment Survey Results 61 Appendix C—Pyramid Methodology 333 ill Appendix D—Service Assessment 341 • so List of Tables • Table 1: Educational Attainment 11 - Table 2: Rancho Cucamonga Inventory 32 Ill 3: RC Community Services Department Budget Information 41 Table 4: RC Community Services Department—Recreation Services Budget Information 41 w Table 5:Top 10 Worldwide Fitness Trends for 2007 and 2012 51 - Table 6:Top Twenty Sports Ranked by Total Participation in 2011 53 Table 7:Ten-Year History of Sports Participation (in millions) 2001-2011 54 0 II a a 5 a a a to a Page ii City of Rancho Cucamonga,California • S S • • • • • List of Figures Figure 1: Rancho Cucamonga Population 7 Figure 2: 2017 Forecast Population Age Distribution for Rancho Cucamonga, California, and the United States • 8 Figure 3: Racial/Ethnic Distributions for Rancho Cucamonga from 2000 to 2017 10 • Figure 4: MindMixer Participant Data 15 • Figure 5: MindMixer Idea Data 15 • Figure 6: Household Characteristics 17 Figure 7: Current Programs/Facilities—Importance to Household—Average Rating 19 • Figure 8: Current Programs/Facilities—Degree to Which Needs are Being Met—Average Rating 20 • Figure 9: Current Programs/Facilities—Importance vs. Needs-met Matrix-Random Sample Overall 21 Figure 10:Top Three Most Important INDOOR Facilities 23 • Figure 11:Top Three Most Important OUTDOOR Facilities 24 • Figure 12: Most Important Facilities or Park Options to be Developed 25 • Figure 13: Programs,Activities, and Special Events—Most Important to Households 27 Figure 14: Financial Choices—Additional Amount Willing to Pay Annually in Taxes 29 • • • • • • • • • • • • • • • S . • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page iii • • • • • • • • • • • • • • • • • • • • THIS PAGE INTENTIONALLY LEFT BLANK • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • I. Executive Summary • • A. Introduction • • The purpose of the Rancho Cucamonga City-Wide Recreation Needs Assessment is to identify areas of • service strengths and weaknesses and what can be built upon to improve the delivery of parks, recreation, cultural arts, open space, and trail facilities, as well as programs and services.To identify i these strengths, weaknesses, and opportunities for improvement,the plan includes a comprehensive • public input process encompassing public meetings, focus groups, a statically valid survey, and an online • community engagement site (MindMixer).This plan also provides an introduction to the Service Assessment and Cost Recovery Pyramid Methodology to the Rancho Cucamonga Community Services • Department. • • Demographics • Although the future of population growth cannot be predicted with certainty, it is helpful to make assumptions about it for planning purposes. Based on projections from the 2010 U.S. Census and ESRI • Business Information Solutions (ESRI)for Rancho Cucamonga in the years 2012and 2017, Rancho • Cucamonga's annual growth rate from 2000—2010 was 2.61 percent. ESRI's projected growth rate through 2017 is 0.86 percent. Other demographic highlights include: i • The median age in Rancho Cucamonga in 2012 was 34.6 compared to 32.2 in 2000. • • The median income for Rancho Cucamonga was$61,022 in 2000, and according to ESRI • estimates, it was $76,350 in 2012. • By 2017,the Hispanic population in Rancho Cucamonga is expected to grow by 5 percent from • 2010. • • The highest ranking educational cohorts in Rancho Cucamonga are those with some college • education and no degree (28.9 percent) and high school graduates (21.6 percent). • Community and Stakeholder Input • It was important to reach out to as many groups and individuals as possible in order to gain the most • diverse input possible.The community input process included participants from Friends of the Pacific • Electric Trail, Rancho Cucamonga Community and Arts Foundation, Rancho Cucamonga Library Foundation, the Senior and Sports Advisory Group, and those with trails and equestrian interests. • • Focus Groups/Public Meetings • The City of Rancho Cucamonga provides a wide variety of facilities, programs, and services to City residents. Citizens recognized that the City Council and City staff place an exceptionally high value on • the parks, open space, and trails available for use in the community.There was also significant • appreciation for specialty facilities such as the libraries,Animal Center, Equestrian Center, and Victoria • Gardens Cultural Center. Seniors also expressed that the Senior Center provided an affordable place to go to engage in fitness, social, and educational activities. • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 1 • 111 • • • • Survey S A total of 5,000 surveys were mailed to a random sample of Rancho Cucamonga residents in April 2013, - with approximately 4,950 being delivered after subtracting undeliverable mail. An additional 100 individuals were selected at random for a telephone interview.The final sample size for this statistically valid survey was 562 (including the mail back, web invitation, and telephone responses), resulting in a 5 margin of error of approximately+/-4.1 percentage points calculated for questions at 50 percent • response. Mind-Mixer On-line Community Engagement 5 This project included the establishment of an online community engagement site at www.rccommunityideas.com.The MindMixer online engagement tool was designed to enhance community involvement and obtain additional feedback from people who may not necessarily attend meetings. 5 The primary topics discussed were: • The need for City-operated outdoor aquatics 5 • A desire to expand the number of community special events 5 • Additional initiatives for"Healthy RC As with the participants in the focus groups and public meetings, along with the survey respondents, S MindMixer participants had a high level of satisfaction relative to the majority of parks and recreation - facilities, trails, programs, and services provided by the City. Furthermore,the priorities for future development identified by survey respondents (i.e. completing Central Park, an aquatics venue, and trail connections)closely mirrored those of the earlier public input opportunities. Library services had a high S level of satisfaction, as did the Animal Care Center and Cultural Arts Center. Survey respondents also - showed a willingness to pay for future development. Facility Analysis S A park and amenities analysis was undertaken to provide a quantitative look at the availability of parks 5 and amenities to Rancho Cucamonga residents in 2013, compared to availability in 2000.This analysis does not take into account the quality of the amenities,just the quantity. Based on the increase in population during those 12 years, the City increased the quantity per 1,000 Rancho Cucamonga S residents for: • Total Park Acreage • Playgrounds • Restrooms S However, based the increase in population during the same time frame,the following amenities had • decreased per capita quantity: • Athletic Fields • Softball/Baseball Fields 5 S S S S S Page 2 City of Rancho Cucamonga, California S S • • • • • Financial Analysis • Like most Cities across the United States, Ranch Cucamonga has been forced to reduce budgets for most • City services including parks and recreation.The Community Services Department is no exception and has made every effort to maintain its high quality facilities, programs, and services with less resources • and a cost recovery philosophy. • • Elimination of Redevelopment Agencies Funding Mechanism In 2011, the Governor of the State of California proposed the elimination of the state's 400 plus • Redevelopment Agencies.After approval by Legislature and a period of litigation, RDAs were officially • dissolved as of February 1, 2012. As a result of the elimination of RDAs, funding for infrastructure and • capital improvement projects will be challenging to acquire for local municipal governments. • For Rancho Cucamonga, the elimination of redevelopment equates to an annual loss of approximately • $90 million in funding. A portion of this annual revenue had been used for the development of parks, • recreation facilities, and trail improvement projects. In addition, redevelopment is the current source of funding for the lease for the RC Family Sports Center.The current lease agreement, which has an annual • cost of approximately$360,000, expires in 2015.The Department of Finance has questioned the • agency's ability to pay the lease in the past. While the agency has been successful in defending the lease as an agency obligation, the Department of Finance can challenge the lease at any time in the future. • Prior to the expiration of the lease, the City will need to consider how to provide recreation • programming that is currently being provided at the RC Family Sports Center. • For informational purposes, it is important to note that as a post Proposition 13 incorporated city,for • every$1.00 collected in property tax revenue the City of Rancho Cucamonga retains approximately$.05. • As a comparison, other communities in the Inland Empire communities that incorporated prior to • Proposition 13 receive upwards of$.25 for every dollar paid in property tax. • B. Summary of Key Findings • • Generally,findings from the public input process consistently identified an appreciation of existing • facilities and programs. Concern over a lack of City operated aquatic facilities and a desire to complete construction of Central Park were familiar themes supporting future development. Perceived lack of • adequate athletic field space was identified as a weakness. Additionally, while the Department has • access to some local school facilities for field use and aquatics programming, access for the provision of • comprehensive recreational opportunities in these areas is limited. • • • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 3 • • • • • • The following goals identify areas that should be addressed in order to improve the delivery of parks and a recreation facilities, programs, and services. - Goal 1:Ensure continuation of the high quality recreation facilities, programs, and services residents of Rancho Cucamonga have come to expect. • IIII Goal 2:Develop and implement a partnership policy to be used for the creation and implementation of - all partnership agreements. al Goal 3:Create and implement a resource allocation and cost recovery philosophy, model, and policy. • Goal 4:Analyze program offerings to ensure satisfaction levels remain consistent with 2013 Community a Needs Assessment Survey findings. 5 a al is al al 5 a al a S so II II 0 a al III 5 so a a 5 S a al a Page 4 City of Rancho Cucamonga, California - a so • • • • • II. The Planning Context • • A. Mission • • The mission of the Rancho Cucamonga Community Services Department encompasses the following: • • We exceed community expectations in the delivery of community services. • We operate safe, well-planned, and attractive facilities. • • We positively impact the economic health of our community. • • We are proactive in meeting our community needs. • • We build and strengthen partnerships. • We provide community leadership. • • B. Purpose of the Needs Assessment • • Specific items that were undertaken as part of this study included: • 1. Providing meaningful and useful opportunities for the public to engage in this project 2. Understanding the current and future demographic makeup of the community • 3. Identifying satisfaction levels as they relate to current facilities, maintenance standards, safety, • programs, etc. 4. Identifying and prioritize unmet needs of the community • 5. Identifying willingness to pay for facilities, programs, and services • 6. Identifying additional revenue streams and budgeting strategies • 7. Identifying potential partners • C. Methodology of this Planning Process • • This project was guided by a team of managers and key staff within the Community Services, Library • Services,Animal Care Services, and Public Works Departments, and the City Manager's Office.The project team provided input to consultants throughout the planning process.This collaborative effort • fully utilized the consultant's expertise while incorporating local knowledge and institutional history.The • project consisted of the following tasks. • • • • • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 5 • • • • • • Needs Assessment and Public Involvement: • • Reviewed previous planning efforts and City historical information • • Considered a demographic profile of the community, including anticipated population growth • • Provided an extensive community input process utilizing: • Consultant facilitated focus groups • • Consultant facilitated key stakeholders interviews • • Consultant and RC staff facilitated community-wide public meetings • • Consultant facilitated statistically-valid survey • Online community engagement tools • • Researched trends and statistics related to American lifestyles to help guide the efforts of • programming staff • Service Analysis: • • Interviewed Department staff and stakeholders to provide information about the City's parks, • recreation,and services, along with insight into the City's current practices and experiences in • serving its residents and visitors • Analyzed services changes from 2000 to 2013 • • D. Timeline for Completing the Needs Assessment • Start-up December 2012 • Community Meetings January 2013 • Community Needs Assessment Survey March -April 2013 • Presentation of Findings May 2013 Data Review and Analysis May-June 2013 • Presentation of Final Report July 2013 • • • • • • • • • • • • • • • • • • Page 6 City of Rancho Cucamonga, California • • • • • • • • III. What We Want - Our Community and Identified Needs • • Understanding community demographics and needs is an important component of planning for future • parks and recreation services and facilities in Rancho Cucamonga. This chapter of the City-Wide • Recreation Needs Assessment first provides a demographic overview of Rancho Cucamonga and then highlights results of the statistically-valid survey and the public process. Pertinent parks and recreation • trends research that may impact Rancho Cucamonga are summarized where appropriate.These trends • do not necessarily reflect what may be happening in Rancho Cucamonga.A full report on trends can be • found in Appendix A. • A. Rancho Cucamonga Population and Demographic Trends • • Population Projections • Although the future of population growth cannot be predicted with certainty, it is helpful to make assumptions about it for planning purposes.Figure 1 provides population data including estimates and • projections for Rancho Cucamonga in the years 2012 and 2017. ESRI's report of the 2010 Census data • reflects an annual growth rate of 2.61 percent for Rancho Cucamonga during the 2000—2010 period. • ESRI's projected annual growth rate for 2012 through 2017 is 0.86 percent. • Figure 1: Rancho Cucamonga Population • • Population • 200,000 • 180,000 165,269 167,903 175,256 • 160,000 . 140,000 127,777 * . 4°„Sej- 120,000 : _ m,,a.. : 100,000 • 80,000 . � . . 60,000 ® -; � r 40,000 ,< , Y= y r^N s • 20,000 , w jir �'h= . • 2000 2010 2012 2017 • • Source:ESRI Business Information Solutions 2012 Demographic and Income Profile. • The population growth trend for 2012—2017 is at an annual rate of 0.86 percent for Rancho • Cucamonga, which is greater than the annual growth rate for State of California (at 0.67 percent)and for • the United States as a whole (at 0.68 percent). • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 7 • • Population Age Distribution and Income Distribution As part of the population analysis for Rancho Cucamonga, it is useful to compare the City's age distribution and income distribution to that of the State of California and the United States. As illustrated in Figure 2,the age distribution within Rancho Cucamonga will be greater for those under the age of 54 in 2017, when compared with California and the United States. Likewise, Rancho Cucamonga will have a lower percentage of older adults (65 to 85+) in comparison with the overall population of California and the United States. According to ESRI's demographic profile,the median age in Rancho Cucamonga in 2012 was 34.6 compared to 32.2 in 2000. In 2017,the median age is projected to be 34.8.The age group with the largest projected population increase from 2000 to 2017 is from 50 to 74 years old (increasing from 10.1 percent in 2000 to a projected 17.8 percent in 2017). Figure 2:2017 Forecast Population Age Distribution for Rancho Cucamonga,California,and the United States 16.0% 14.0% - - 12.0% 10.0% 8.0% ■Rancho Cucamonga •California 4.0% 11111II1t ■United States • 2.0% 2.0% 1 1 1 1 1 1 1 1 1 11 0.0% 0-4 5-9 10- 15- 20- 25- 35- 45- 55- 65- 75- 85+ 14 19 24 34 44 54 64 74 84 Source:ESRI Business Information Solutions 2017 forecast. Demographic Trends in Recreation—The Baby Boomers Baby boomers are defined as individuals born between 1946 and 1964. They are a generation that • consists of nearly 76 million Americans. in 2011, this influential population began their transition out of the workforce. While the City of Rancho Cucamonga's median age has been fairly consistent for the past decade, this demographic will have an impact on the services that the City provides. As baby boomers enter retirement, they will be looking for opportunities in fitness, sports, outdoors, arts and cultural events, and other activities that suit their lifestyles. With their varied life experiences, values, and expectations, baby boomers are predicted to redefine the meaning of recreation and leisure programming for mature adults. Page 8 City of Rancho Cucamonga, California • • • • • The following age breakdown is used to separate the population into age sensitive user groups. • • Under 5 years:This group represents users of preschool programs and facilities. As trails and • open space users,this age group is often in strollers.These individuals are the future participants in youth activities. • • 5 to 14 years:This group represents current youth program participants. • • 15 to 24 years:This group represents teen/young adult program participants moving out of the • youth programs and into adult programs. Members of this age group are often seasonal employment seekers. • • 25 to 34 years:This group represents potential adult program participants. Many in this age • group are beginning long-term relationships and establishing families. • • 35 to 54 years:This group represents users of a wide range of adult programming and park facilities.Their characteristics extend from having children using preschool and youth programs • to becoming empty nesters. • • 55 to 64 years:This group represents users of older adult programming exhibiting the • characteristics of approaching retirement or already retired and typically enjoying grandchildren.This group may also be caring for older parents. • • 65 years plus: Nationally, this group will be increasing dramatically. Pew Research reports that • by the time all Baby Boomers turn 65 in 2030, 15 percent of the nation's population will be at • least that old (D'Vera Cohn and Paul Taylor, "Baby Boomers Approach 65—Glumly," http://www.pewsocialtrends.org/2010/12/20/baby-boomers-approach-65-glumly/, Released on • December 20, 2010). Recreation centers,senior centers, and senior programs can be a • significant link in the health care system.This group ranges from very healthy, active seniors to more physically inactive seniors. • • Income • The median income for Rancho Cucamonga was$61,022 in 2000, and according to ESRI estimates, it was $76,350 in 2012. In 2017,the median income is projected to be$83,294.These figures are considerably • higher than those estimated in 2012 and than those forecast in 2017 for the State of California ($57,385 • in 2012 and $67,664 in 2017) and the United States ($50,157 in 2012 and $56,895 in 2017).The highest • percent of the population in Rancho Cucamonga earns incomes in the$50,000—$149,999 range. • • • • • • • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 9 • • Racial/Ethnic Distribution S As shown in Figure 3,the racial/ethnic distribution for Rancho Cucamonga has experienced some significant change between 2000, and the predicted racial/ethnic distribution for 2017 indicates that this • is expected to continue.The White Alone population forecast for Rancho Cucamonga in 2017 represents a drop of more than 8 percent from the 2000 Census. By contrast, in 2017,the Hispanic population in • Rancho Cucamonga is expected to grow by 5 percent from the 2010 Hispanic population, and by more • than 12 percent from the 2000 population.The Asian population is expected to grow to 12.3 percent in 2017, more than a 6 percent growth from the 2000 population. Figure 3: Racial/Ethnic Distributions for Rancho Cucamonga from 2000 to 2017 70.0% - 60.0% 50.0% S 40.0% - 30.0% 20.0% •2000 • l • 10.0% ��`--� • ■2010 0.0% Some Hispanic •2012 • Two or White Black Asian Other Origin Alone Alone Alone Race More (Any 2017 Alone Races Race) 2000 66.5% 7.9% 6.0% 14.2% 5.4% 27.8% 2010 62.0% 9.2% 10.4% 13.0% 5.4% 34.9% • 2012 60.6% 9.1% 11.0% 13.5% 5.8% 36.3% 2017 57.9% 8.9% 12.3% 14.5% 6.4% 39.9% S Source:ESRi Business Information Solutions based on Census data with estimates for 2012 and forecasts for 2017(Note:Hispanic data is not race dependent.) S Demographic Trends in Recreation-Multiculturalism • Our country is becoming increasingly racially and ethnically diverse, and Rancho Cucamonga is no exception.As the recreation field continues to function within a more diverse society,race and ethnicity will become increasingly important in every aspect of the profession. More than ever, recreation S professionals will be expected to work with, and have significant knowledge and understanding of, • individuals from many cultural, racial, and ethnic backgrounds. • • r S S S S S S Page 10 City of Rancho Cucamonga,California • S S • • • • Educational Attainment • As shown in Table 1,the 2007—2011 U.S Census American Community Survey indicates that the - highest ranking educational categories in Rancho Cucamonga are those with some college education and no degree (28.9 percent) and high school graduates (21.6 percent).Those residents that earned a bachelor's degree follow, comprising 19.3 percent of the population.According to a census study, • education levels had more effect on earnings over a 40-year span in the workforce than any other demographic factor, such as gender, race, and ethnic origin.' • Table 1: Educational Attainment - Education Attainment Rancho Cucamonga • i Less than9th grade �; 3.7% 9th to 12th grade, no diploma 6.0% -ig h school graduate (includes (�---- 21.6% ',equivalency) • Some college, no degree 28.9% . . Associate's degree �� 10.2% _ 11111 Graduate degree 19.3% Graduate or professional degree 10.4% —� - Source:U.S. Census Bureau,2007—2011 American Community Survey(This is the most current data available). ID Demographic Summary The City of Rancho Cucamonga experienced tremendous population growth through the first decade of the 21st Century and will continue to grow at a steady rate for the next five years.The median age has • grown slightly from 32.2 in 2000 to 34.6 in 2012, indicating that the percentages in the older age cohorts are increasing.The diverse cultural backgrounds of the community will require programming that meets a wide variety of interests. • • • S S S • • S • 'Tiffany Julian and Robert Kominski,"Education and Synthetic Work-Life Earnings Estimates"American Community Survey - Reports,US Census Bureau,http://www.census.gov/prod/ 2011pubs/acs-14.pdf,September 2011. • City-Wide Recreation Needs Assessment- DRAFT Page 11 • S • • • • B. Community and Stakeholder Input • • This project included substantial effort to engage the public with sufficient and meaningful mechanisms • allowing for frank and open discussions about the current state and the future of parks, recreation, open • space, and trails in Ranch Cucamonga.The process was designed to gain valuable insight to the needs and desires of the community and included: • • Focus group/stakeholder meetings • • Public meetings • • Opportunities to provide input via email • • MindMixer to provide ongoing community input via website (www.rccommunityideas.com) • Statically-valid needs assessment survey • Focus groups including community members, City staff, City Council members, and partner agency • representatives had a total of 93 participants.To provide an additional opportunity for community • feedback,a city staff member facilitated a second public meeting covering the same information and • questions. • The following is an overview of opinions expressed by members of the Rancho Cucamonga community • with regard to strengths, weaknesses, and opportunities for parks, recreation, open space and trails, • facilities, programs, and services. • Focus Groups, Stakeholder Interviews, and Public Meetings • Focus group, stakeholder, and public meeting participants were asked a variety of questions related to • parks, recreation, open space,trails,facilities, programs, and services available to those living in Rancho • Cucamonga. Some sample responses to questions about current strengths and issues/needs/problems that the City can address are listed in the boxes that follow in alphabetical order: • • iKey Strengths r Key Weaknesses • • Animal services • Amount of undeveloped land shrinking • • Dedicated and responsive staff • Central Park is not finished • • Equestrian Center • Equestrian Center needs improvements • • Family Sports Center • Have not incorporated natural areas into • Great parks system • • Libraries • Lack of City operated aquatics facilities • • Lewis Family Playhouse • Lack of imagination at times • P.E.T(Pacific Electric Trail) • Lack of security at parks and trails • • Quake/Adult Sports Complex • Low level of service on south side of town • • Safe facilities • Maintenance funds are • Senior/Community Center shrinking/inconsistent • • Things are done right • Overuse/lack of capacity on fields • \ • Variety of programs / \ • Parking issues / • • • • • Page 12 City of Rancho Cucamonga,California • • • • • • 0 • S Other questions asked of the focus group participants were: 1111 • What community issues/needs/problem exist in the City that recreation programs, parks, open space, and trails can impact? 5 • What do you believe to be the most essential services that the Community Services Department • provides? - • What improvements/changes would you make in the parks, opens space, trails, cultural arts, and recreation facilities, programs, and services in City of Rancho Cucamonga? 0 • How can the City work to responsibly address improvements/changes, given its resources? = Those responses are summarized in alphabetical order in the boxes below. III • i Essential Services of a Public Park \ Positive Impact and Recreation Provider • Creating cultural awareness S • Animal services • Community cohesiveness • • Cultural awareness • Exposing"The Arts"to the youth • Equestrian opportunities • Family activities • • Maintain what we have to highest level • Positive activities for youth • possible • Positive economic impact • Providing spaces for community • Promote healthy living - gatherings • Trails promote a "commuter community" • • Quality programs is • Safe facilities • Youth and family programs What Improvements Would You Like to See? • C \ • Additional dog park 111 How to Address Improvements • Additional Parking • Corporate sponsorships • Aquatics facility • • Developer fees • Equestrian facility • • Economic growth • Expand Senior Center • Fees and charges to cover operating costs • Field lights III • Grants • Finish Central Park • • Increased taxes(property/sales) • Gyms j • Improve relationship with sports organizations • • Protect open spaces • Shade structures • Southwest Dark II IIII is a III III III ID • City-Wide Recreation Needs Assessment- DRAFT Page 13 • • • • • • Focus Group/Public Meeting Summary • The City of Rancho Cucamonga provides a wide variety of facilities, programs, and services to City • residents. Citizens recognized that the City, City staff, and Commissions place an exceptionally high value • on the parks, open space, and trails available for use in the community.There was also significant appreciation for specialty facilities such as the libraries, an Animal Center, an Equestrian Center, and a • Cultural Arts Center. Seniors also expressed that the Senior Center provided an affordable place to go to • engage in fitness, social, and educational activities. • Citizens and staff members alike touted the value of the Community Services Department, in that the • facilities, programs, and services it offers promote a healthy community and positive activities for youth, • exposure to the arts, and an economic impact for the City. Comments were shared regarding the • importance of the HealthyRC initiative and how park and recreation programs and services can positively impact a Healthy Mind, Body, and Earth. • Multiple stakeholders expressed concern over the lack of City operated aquatics venues in the City and • the time required to complete Central Park. The completion of Central Park is a priority of the City; • however, this is dependent on the its ability to pay for improvements.Another significant concern was • the shrinking amount of undeveloped space, and to a smaller degree, overall safety in the parks and on • the trails. • Beyond the more significant items like aquatics and the completion of Central Park, other suggested • improvements include more field lights, shade structures, and improved parking at parks.The • equestrian community would like to see improvements to the horse-specific amenities at Heritage Park. • C. MindMixer Online Community Engagement • • This project included the establishment of an online community engagement site at • www.rccommunityideas.com.The MindMixer online engagement tool was designed to enhance community involvement and obtain additional feedback from people who may not necessarily attend • meetings. Community members were asked to respond to questions and submit ideas and photos • regarding parks, recreation,and trail services in the City.The site was up and running from February • 2013 through June 2013.As shown in Figure 4,a total of 1,000 users logged into the system; 116 individuals participated in the web-based community dialogue, providing ideas on a variety of different • topics related to parks and recreation.The majority of participants were women, and the average age of • the participant was 41.4 years. • • • • • • • • • • • Page 14 City of Rancho Cucamonga,California • • • • • • • • Figure 4: MindMixer Participant Data There are 116 Active Participants in this Project • Nate Ma a an aclnnal We;rnan.-pa,- Average Ay: • • M 40% • 4• W 60% • • • • As shown in Figure 5, there were 1,055 visitors to site resulting in 227 total ideas that were discussed • with 449 comments from the community. While there were many topics discussed, the primary ones • were: • The need for outdoor aquatics • A desire to expand the number of community special events i • Additional initiatives for "Healthy RC" Specific comments to the online RC Community Ideas site have been compiled and provided to the City as a staff resource document. • • Figure 5: MindMixer Idea Data • i PROJFCT TOTALS 1055 Visitors • • 227 Ideas • • 1111 449 Comments • I • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 15 • • • • • • D. Needs Assessment Survey • • The purpose of this study was to gather public feedback on City of Rancho Cucamonga parks, recreation, • cultural arts, open space,trails,facilities, programs, and services.This feedback and subsequent analysis • was designed to assist the City in creating a vision for the parks and recreation services for the next 5 to 10 years. • The survey was conducted using four methods: 1) a mail-back survey, 2) an online invitation-only survey to further stimulate response from those residents already within the defined random sample, 3)a randomly sampled phone interview survey, and 4) an open link online survey for members of the public • who were not part of either random sample but wished to participate in the process. Unless stated • otherwise,the analysis herein focuses primarily on surveys received via the first three methods. • A total of 5,000 surveys were mailed to a random sample of City of Rancho Cucamonga residents in April • 2013,with approximately 4,950 being delivered after subtracting undeliverable mail.An additional 100 • individuals were selected at random via a telephone interview. The final sample size for this statistically valid survey was 562 (including the mail back, web invitation, and telephone responses), resulting in a • margin of error of approximately+/-4.1 percentage points calculated for questions at a 50 percent • response2. • A summary of the survey results follows.The complete survey report can be found in Appendix B. • Survey Respondents Household Characteristics • • 33%of households are comprised of couples with children living at home; 29% are single or • couple empty nesters; 11% are couples without children; and 21%are singles without children, as shown in Figure 6. • • The income distribution of respondents is fairly even. Each income bracket is comprised of • between 14%and 22% up to the $150,000 or more brackets. A large proportion of respondents • earn less than $25,000 per year(17%), and 12% earn more than $150,000 annually. • About 12% of respondents indicated a need for ADA accessible facilities. • • The average number of people per household is 2.9 (2.0 median).The average number of • household members under age 18, is 0.6. Similarly,the average number of household members • over age 55 is 0.9. • A survey question inquired about pets in households.About 83% of households reported having • at least one dog, and 59%reported having at least one cat. Only 4% indicated having a horse. • About 23%of households reported having some other kind of animal. • With 83%of households indicating the presence of at least one dog, dogs are the most common • type of pet within Rancho Cucamonga at about 1.1 dogs per household. Cats followed with 0.7 • per household.There were 0.3 other pets per household on average. Other pets may include lizards and other reptiles, birds,and farm animals.These averages include households with no pets at all. • • • 2For the total sample size of 562,margin of error is+/-4.1 percent calculated for questions at 50%response(if the response for a particular • question is"50%"—the standard way to generalize margin of error is to state the larger margin,which occurs for responses at 50%).Note that • the margin of error is different for every single question response on the survey depending on the resultant sample sizes,proportion of responses,and number of answer categories for each question.Comparison of differences in the data between various segments,therefore, • should take into consideration these factors.As a general comment,it is sometimes more appropriate to focus attention on the general trends and patterns in the data rather than on the individual percentages. • • Page 16 City of Rancho Cucamonga, California • • • • • • • • The underlying data for the random sample responses were weighted by age, household income, and household/marital status to ensure appropriate representation of City of Rancho Cucamonga residents across different demographic cohorts in the sample. - Figure 6:2011 US Census American Community Survey 1 Year Average estimates taunts • Single,no children ;-.. 21% Single,with children at home ris 8% - Sngle,children no longer at home ® 4i' • (empty nester) — Couple,no children {11% • Couple,with children at home 33% ✓. Couple,children no longer at home (empty nester) '25% - Hoosehwld_lnm_me Under 525.000 ®;17% • $25,000-549.999 ® 16% - $50,000-$74,999 �. I;20% • $75,000-$99,999 air 14f $100,000-$149,999 ... k 22% • $150,000-5199.999 _I 7% • $200,000 or more .5% det 38-24 - 12%1 - 25-34 21% • 35-44 - :22% 45-54 16% AReofRespondent • 55-64 15% Avenge Median . 65-74 7% 44.8 Years 43.OYears 75 or ogler 6% Gender' Male ( 4 II 36% Female � 64% • 0% 10% 20% 30% 40% 50% 60% 70% 80% - Percent Responding • Total Random Sample S - - • City-Wide Recreation Needs Assessment- DRAFT Page 17 S S • • • • Usage Frequency • Of the recreation facilities and programs listed in the survey, residents of Rancho Cucamonga have used . city trails and city parks the most frequently over the past year(at least 25 times each over the past 12 months, or at least once every two weeks). City recreation programs and classes for all ages followed with participation of more than 10 times over the past 12 months.The libraries and bookmobile also 5 had relatively high usage with participation of 7.9 times over the past year on average. . The following facilities were used at least once in the past year by the majority of households: S • City parks (78%of households) 5 • City trails (75%of households) • City libraries and bookmobile (65%of households) • • Special use facilities/areas (50%of households) S Second tier of household visitation: • • City Animal Care and Adoption Center(36%of households) - • City athletic/sports fields (35%of households) • City Performing Arts Center—Lewis Family Playhouse (34%of households) 5 Though relatively few households (27%) reported using city recreation programs and classes,this service also ranked third in average number of times used (10.6 times over the past year).Thus, while few households use this service, those that do use it very often. Evaluating further, both single and couple 5 empty nester households were the most common households who used this service. - Importance of Current Programs and Facilities Respondents were also asked to indicate the importance of current programs and facilities to their 5 household on a scale of 1 to 5, where 1=Not at All Important, 5=Very Important, and 3=Neutral. • Evaluating the city recreation programs and classes by generation (Figure 7)shows that adult and senior 5 programs and classes were rated the most important at a 3.5 rating on average (56%indicating 4 or 5 5 for adults, and 54%for seniors). Youth recreation programs and classes followed with a 3.3 average • rating and 47% indicating a 4 or 5.Teen recreation programs and classes had the lowest importance rating with a 3.0 and 39% indicating a 4 or 5. • • S • S S S S S Page 18 City of Rancho Cucamonga,California - S S • • • • • Figure 7: Current Programs/Facilities—Importance to Household—Average Rating • Gry Parks(playgrounds,shelters) i s I I • i 4.4 • City Librariesand Bookmobile 17.' 4.2 4 1 11 I 1 1 • Gtytrails .,. I L: I..: 1 I Lr.. 42 • (Sty Animal Care and Adoption Center 1 ... 3.7 3.7 _ I I � l City athletic/sports fields /3.7 • Special use facilities/areas(skate park,dog 1 park,Epicenterstadiuny tennis courts) • OW Performing Arts Center-Lewis Family I I I I I i `la"1OO5G • Gry sportsprograrns/classes(all ages) t 35 • I l 1 1 City recreation programs/classes-adult .. - 35 • I I I • city recreation programs/classes-seniors 35 I I I I • Rancho Cucamonga Family Sports Center 3.3 • OW recreation programs/classes for all ages ,33 I Gry recreation programs/classes-youth 33 • Gry aquatics programs/classes(all ages) - 1 3.2 • - I 1 I I Gry Teen Center 13.1 I I I • City recreation prograrss/classes-teen 3.0 I l I • Gry equestrian facilities /2A • Other 1 I ' AA • to 1.5 2A L5 3.0 35 4.0 45 5.0 • Avaragagedrs • •Tsid Rardmn Sample • • • • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 19 • • • • • • Degree to which Current Facilities are Meeting Household Needs • Respondents were then asked to rate the same list of current programs and facilities according to how • satisfied they are in meeting the needs of their household. As shown in Figure 8, on a scale of 1 to 5, • where 1=Not at All Met and 5=Completely Met, respondents indicated that facilities and programs are meeting the needs of the community at a high level. • Figure 8:Current Programs/Facilities—Degree to Which Needs are Being Met—Average Rating = City Libraries and Bookmobile a.. .:'ss... e: - ,. 4.6 • City parks(playgrounds,shelters) 49.":111.. 'r.`' ? , ., 4.4 • Citytrails iw5'-«14` :�'. i. : `. 'I 4.4 • City Performing Arts Center-Lewis Family • Playhouse I • City Animal Care and Adoption Center I z{' #. .. . 4.2 • City athletic/sports fields 4 • Special use facilities/areas(skate park,dog I • park,Epicenter stadium,tennis courts) 4.2 City recreation programs/classes-youth I ';. >. . 42 • • City recreation programs/classes-teen Lr-'e, . _. 4.1• • Gty recreation programs/classes-seniors - 4.1 • RanchoCucamonga Family Sports Center I. - .. 4.1 • Gty recreation programs/classes for all ages - 4.0 • Gty recreation programs/classes-adult I. . _ - 14.0 • • Gty sports programs/classes(all ages) ,._. - '4.0 • Gty Teen Center 3.9 • City equestrian facilities - - 38 • Gty aquatics programs/classes(all ages) 4 32 • • Other < - '3.9 • Saws 1.0 1.5 2.0 2.5 3.0 3.5 4.0 9.5 5.0 • Average Rating •Total Random Sample h • • • • • • • • Page 20 City of Rancho Cucamonga, California • • • • • • • Importance vs. Needs-Met Matrix—Current Programs and Facilities • It is instructive to compare and plot the importance scores against the needs met scores in an "Importance vs. Needs-Met" matrix. As illustrated below, performance scores (i.e. Needs-Met and Importance) are displayed in this matrix using the mid-point rating of both questions to divide results 5 into four quadrants. • Programs and facilities located in the upper left quadrant are programs and facilities that are relatively • important to households but not meeting needs well. Encouragingly, no program or facility is found in • this quadrant, indicating that Rancho Cucamonga is performing very well in meeting the needs of the • community relative to importance, as shown in Figure 9. S Figure 9: Current Programs/Facilities—Importance vs. Needs-met Matrix- Random Sample Overall • 4.75 Higher Importance/ Higher Importance/Higher level III -r (Lowerlevelo/needsbeirg met of needs being met c — City Parks • m 0 % v City Trails • City Libraries/Bookmobile • N AtM stic Sports Fields Special Use Facilities p Animal Care/Adoption Cu • MIDPOINT OF i IMPORTANCE Rec Prog-Adult Lewis Family Playhouse • o RATINGS E SCORES(3.6) Sports Prog-AII Ages Rec Pro;-Seniors - 0 Aquatics Prog(All Ages) • n u amity Sports Ctr7 • Rec Prog-Youth Ben Ctr • y Rec prog-AII Ages `o - Rec Prog-Teen m Equestrian Far N - n z 3 °n m° m v E o O 5 Lower Importance/ co z m--Ii Lowerlmportancel 2.5 Lower level of needs being met =H y oT Higherlevelofneedsbeingmet III3.5 How well needs are currently being met (average rating) 4.75 lb The lower left quadrant indicates programs and facilities that are not meeting the needs of households • well; however,they are important to fewer households.These "niche facilities" are used by a small but • passionate following; therefore, there is merit to measuring participation and planning for potential • future enhancements accordingly. S 0 S S le S S _.,- • City-Wide Recreation Needs Assessment- DRAFT Page 21 S S • • • • Why Programs and Facilities are Not Used • Respondents were asked why they do not use Rancho Cucamonga parks, recreation facilities, • community centers, open space, trails, and programs. About 30 percent reported that they had no • interest in using facilities or programs, indicating that 70 percent of households did have interest in using specific facilities or programs, but do not use them as much as they would like for various reasons. • The main reasons for not using Rancho Cucamonga facilities or programs were: • • No time/other personal issues (30%) • • Not aware of programs/facilities offered (16%) • Second tier of reasons for not using programs or facilities: • Crowding/not enough space (9%) • Safety and security(7%) • • Price/user fees (7%) • • Lack of facilities and amenities(6%) • • Need more restrooms(6%) • Lack of transportation (6%) • • Hours of operation (5%) • Other Facilities and Providers Used by Rancho Cucamonga Households • When asked of other service providers, Rancho Cucamonga households indicated the National Forest as • the most frequently used other provider/facility (40%of households). Private health and fitness centers • (37%) and County Parks and Open Spaces(37%)followed. Churches (28%), and private or public schools • (24%) were also used frequently. • Indoor Facilities to be Added, Expanded, or Improved over the Next 5 to 10 Years • Respondents were provided the following information as background for additional questions. • "The City of Rancho Cucamonga funds parks, recreation, open space, and trail operations and • maintenance with user fees and tax dollars.As you answer the following questions, please keep in mind • that while user fees, grants, and donations offset some costs, additional funds are required for the • building, operations, and maintenance of new parks, recreation, open space, and trail amenities and facilities." • Based on this information, respondents rated the greatest indoor and outdoor needs of the district over • the next 5 to 10 years using a 5 point scale where 1= Not at All Important and 5 =Very Important. • Figure 10 indicates an interest in an indoor aquatics venues, new library components and services, and • indoor community space. • • • • • • • • • Page 22 City of Rancho Cucamonga, California • • • • Figure 10:Top Three Most Important INDOOR Facilities • Indoor swimming pod for recreational purposes(Team to swim programs,water fitness,recreational open 2710 15% ® 49% swim) • Indoor children's discovery center/interactive museum (2nd Floor of Wane Library) 17% ® Ih6lL • Addtlanal library space I 18', 6% • = 37% Addtional community use spaces (youth,teen,adult,and/or senior) - ` 8% _;six • Additional fitness dass space 4. 8% EE 19% i - Additional weight room and cardlo fitness spaco 5"- 6% ® 18% Additional multi-purpose gymnasium space , 4%® 18% • Other 6'< 7% 0• 10% 20% 30% 4o% s0% 60% Percent a Hou dsdds •Most Important Second Most Important •Third Most Important (Combined)Top Three ' S • Outdoor Facilities to be Added, Expanded, or Improved over the Next 5 to 10 Years 411 As with the indoor facilities, respondents were asked to rank their most important, second most important, and third most important outdoor facilities to be added, expanded, or improved over the next 5 to 10 years. Figure 11 shows that topping the list was: • • Complete Central Park(36%of households reported this outdoor facility as one of the top three 411 outdoor facilities to be added, expanded, or improved) >♦ Second tier of most important outdoor facilities to be added, expanded,or improved include: • Trail connections within Rancho Cucamonga (23%) • Shade structures in park(21%) • Outdoor swimming pool for recreational purposes (20%) S • Third tier of most important outdoor facilities to be added, expanded, or improved include: • Regional trail connections outside Rancho Cucamonga (13%) • Multi-sport field complex (11%) • • Community gardens/urban agriculture (11%) • Community gathering spaces/outdoor event facility/amphitheater(10%) • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 23 • 0 II a Figure 11: Top Three Most Important OUTDOOR Facilities • Complete Central Park , __ . 7% It;,:.9%__:., 36% II Trail connections within Rancho Cucamonga 14 5% 4% 23% IIIII Shade structures in park ..I 9% 2% 21% • Outdoor swimming pod for recreational purposes (learn 1 II to swim programs,water fitness,recreational open swim) ® 10% I GI Regional trail connections outside Rancho Cucamonga Iin 6% 5% 139E - Multi-sport field complex(lighted) ®4% 11% • Comm uhitygardens/urban agriculture I 5% 3% 10% - Communitygathering spaces/outdoor event facility/amphitheater -_ 4% 10% - Nature-based facilities(eg,a,tdocr nature/interpretive 1 - center) m 3% 3% 9% Outdoor fitness equipment(in parks and trails) • 6% 9% - Splash pad/spray g round E. 8% S ■ New parkin southwest RC ® 7% IIIII ill Additional dog park(s) 7% Picnic facilities(tables,barbecues,shelters) .. 111117% III Expand parking at City parks and facilities EC`s 6% III Open space/undeveiopedareas 6% • Mae lighted athletic fields 1_3% 5% • Additional temis courts(lighted) 13% 5% - 1 New playgrounds I• 4 5% - A-77 .. . .. . ,....ih ..., • 0% 5% 10% 15% 20% 25% 30% 35% 40% • Petcent at Households • •Most Important Second Most Important •Third Most Important (Combined)Top Three M III .. �. III Facility and Park Options to be Developed in Rancho Cucamonga • Concentrating on specific facilities (indoor and outdoor), respondents were asked which options were III important and second most important to be developed. When combined, completing Central Park rated highest to be developed, with 42%of households indicating as the top or second top priority. • Trails and trail connectivity followed closely behind with 38%of households as shown in Figure 12. - III S S S II al Page 24 City of Rancho Cucamonga,California • fib S • • • • • The second tier of most important park and facility options was as follows: • • Focusing on maintaining what Rancho Cucamonga has (27%) • The third tier of important options was as follows: in • Indoor swimming pool for recreational purposes (21%) • • Improve existing parks/community centers/city facilities (20%) • Children's discovery center/interactive museum (19%) 1 • • Outdoor swimming pool for recreational purposes (15%) • • Figure 12: Most Important Facilities or Park Options to be Developed I I • Complete Central Park 22 2096 42% • Trails and trail connectivity 16% 22% ! 39% • 1 I I 1 Focus on maintaining what we have 13% 14% ) 2 • I I i I Indoor swimming pool for recreational purposes 13% 8% 219 ! 1 ( I �I ID i Improve existing parks/community centers/city facilities 11% 10% 2 • I I II Children's discovery center/interactive museum 119 9% ) 19% • ! IliOutdoor swimming pool for recreational purposes 6% 9% J 15% Multi-sports field complex 6°�Ir • 19x I • Improve existing Equestrian Center 1 2% • Gymnasium 1: 2% • ltt - : rt-, y-,--- --t-t : i Ittt 1 It in .1111: If 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% IIPercent of Households • e Most Important Second Most Important (Combined)Top Two • • • • • • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 25 • 411 • • • Trends in Recreation—Economic Benefits of Parks The Trust for Public Land published a report titled: "The Benefits of Parks: Why America Needs S More City Parks and Open Space." The report makes the following observations about the health, economic, environmental, and social benefits of parks and open space: • • Physical activity makes people healthier. • Physical activity increases with access to parks. S • Contact with the natural world improves physical and physiological health. - • Residential and commercial property values increase. • Value is added to community and economic development sustainability. • Benefits of tourism are enhanced. S • Trees are effective in improving air quality and act as natural air conditioners. 5 • Trees assist with storm water control and erosion. • Crime and juvenile delinquency are reduced. • • Recreational opportunities for all ages are provided. • Stable neighborhoods and strong communities are created. S Trends in Rancho Cucamonga—Healthy RC = Launched by the City Council in 2008, Healthy RC encourages a healthy and sustainable lifestyle for residents and visitors to our beautiful city.Through the dedicated efforts of city staff, community - partners, and volunteers, Healthy RC is developing a wide range of programs, policies, infrastructure, and events to help build and maintain healthy minds, healthy bodies, and a clean and sustainable earth. S 5 Programs, Activities, and Special Events When asked to rank the most important, second most important, and third most important programs, S activities, and special events to their household, the majority of households indicated special events as 5 the most important (36%)followed by fitness and wellness programs (30%), as shown in Figure 13. The second tier of programs, activities, and special events most important to Rancho Cucamonga S households include: • Senior activities (21%of households reported this program as one of the top three important to their household) • Environmental/nature programs (19%) • Cultural/performing arts programs (17%) 5 • General education, skills, education (17%) • S S S S S S • Page 26 City of Rancho Cucamonga, California S S a 0 s a . Figure 13: Programs,Activities, and Special Events—Most Important to Households . III Specia l events(e g,concerts/movies in the park, Founders Parade,fireworks,community celebrations) 13%5 11% 36% ' i Fitness and wellness programs 15', 9% - rf21P::30% 41111 , III Senior activities 12 5% 2196 Environmental/nature programs ® 6% -'I19X IllCultural/performing arts programs 84:: 6% S 1]% - General education,skills education(computers, . cooking,babysitting,etc) 9' aj 1 - Sportsprograms-youth 9'- 5% it 15% • Sports programs-adult 9^' a 13% • • Children/youth activities(non-sport) ® 5% ® 12% - Lea mto swim programs ® 4% ® 10% i • Volunteer programs(e g,coaching,senior volunteers, Lewis Family PIayhot a and library programs etc) ® '- Ill 10% Family programs I 6% e II . Baby Bocci erprograms • �16% , ' III :�.+ � IIITeen activities u ji. % • summerdaycamp x altt IIt� t .tr ttt tt t t II nit f t it tt l I t-t t t t .tt 0% 5% 10% 15% 20% 25% 30% 35% 40% - Percent of Households - •Most Important Second Most Important 'Third Most Important (Combined)Top Three I IIII III III III IIII - City-Wide Recreation Needs Assessment- DRAFT Page 27 al is • • • • Trends in Recreation—Programming • One of the most common concerns in the recreation industry is creating innovative programming to • draw participants into facilities and services. Once this is accomplished, it is easier to promote all of • the other programming opportunities that are available. According to Recreation Management • magazine's "2012 State of the Industry Report," the most popular programs offered by more than half of survey respondents include holiday events and other special events (78.5%). • • The report also suggested slightly more than a third (36.3%) of respondents indicated that they are • planning to add additional programs at their facilities over the next three years.The most common types of programming they are planning to add include: • 1. Environmental education (up from No. 2 on 2011 survey) • 2. Teen programming(down from No. 1) • 3. Fitness programs (no change) 4. Active older adults programs (no change) • 5. Educational programs (up from No. 6) • 6. Mind-body/balance programs—yoga, tai chi, Pilates, or martial arts (down from No. 5) • 7. Holiday events and other special events (no change) 8. Adult sports teams (up from No. 10) • 9. Performing arts—dance,theater,and music(down from No. 8) • 10. Day camps and summer camps (not on 2011 list of top 10 planned programs) • Off the top 10 list for new programming from 2011 is special needs programming. Environmental • education programming is continuing its rise from No. 3 on the list in 2010. • • Additional Amount of Taxes Willing to Pay • Respondents were given the following description to help them answer how much additional tax they • would be willing to pay annually to increase recreational opportunities in Rancho Cucamonga. • "The City will always seek alternative funding mechanisms like grants,partnerships, and • sponsorships to help fund new or ongoing projects;however, additional tax revenues will • be required to provide and develop additional quality recreation facilities and • programs." • Figure 14 shows the results of participants' willingness to pay additional taxes. • If additional assessment revenues were used as a funding source, about one-third of respondents would • not be willing to pay, and about 65 percent of respondents indicated that they would be willing to pay • something. Roughly 22 percent reported they would pay an additional $1-$25; nine percent would pay • an additional $26 to $50 or an additional $51 to $75. Almost one-fourth indicated that they would be willing to pay more than $75 annually. • If additional sales tax revenues were used as a funding source,40 percent indicated an unwillingness to pay.About 60 percent of respondents reported a willingness to pay at least 1/8 cent more in sales tax. Roughly 19 percent reported willingness to pay exactly 1/8 cent more; 12 percent were willing to pay • 1/4 cent more; 9 percent indicated that they would pay 1/2 cent more; and 20 percent indicated a • willingness to pay an additional 1 cent sales tax. • • Page 28 City of Rancho Cucamonga, California • • • • is • • 5 Examining further, households earning the most annual income generally reported the most willingness - to pay additional taxes. Respondents living in the community between 6 and 15 years were also the most willing to pay.The presence of kids within households also appeared to improve the willingness to 5 pay additional taxes for recreation. 5 is Regarding assessment taxes specifically, households that earn less than $25,000 or between $50,000 and $150,000 were the least likely to be willing to pay. Concerning sales taxes, households earning less • than $100,000 per year were the least likely to be willing to pay. ID III Figure 14: Financial Choices—Additional Amount Willing to Pay Annually in Taxes GO 9mountof None I I I I ' ! 35% a As5emenent: I i I I I Tax Willingc $1 to$25 - rtll $26to$50 1 %I . $51 to$75 - - • 9% 5 $76 to$100 - - ! -i 13% 5 More than$100 . .I 111%1 I - Additional - Amtwntof - SalesTax None 40% - Willing to - I I 1 1/8cent , . - 119% - 1/4cent - - , 12% 5 1/2 cent - - -1996 • 1cent - - 20% - O% S%%. . . . . . i . .. .i . . . . . . . . . . . . . . 10% 15% 20%% 25 25% 30% 35%35% 40% 45% 50% Pe ldr Percent d Noiaehn II !;Total Random Sample • Suggestions/Open Ended Comments 5 Respondents were given the opportunity to list any additional comments or suggestions regarding parks, - recreation facilities, cultural arts, open space, trails, and programs provided in Rancho Cucamonga.The resulting verbatim comments cover a wide variety of issues important to residents as well as a number • of specific areas for potential improvements.The full set of comments (which can be found in the 0 appendix of the survey report Appendix e) should be viewed in order to understand the extent of issues - covered and the specific types and location of these issues. is Overall,there were some themes that emerged, including completing Central Park, build new pool(s) or 5 provide more pool hours, as well as "do not raise taxes or build anything new." S 0 S is • City-Wide Recreation Needs Assessment- DRAFT Page 29 lb 0 S • • • Comment Examples(these survey comments are included as written) 5 • Even though my family does not use everything that is provided, I appreciate all the options - available. • • Would really like to see Central Park completed. • I do hope that they complete Central Park soon. S • More swimming pools and museums. - • My family has had very good experiences in relation to the RC staff at all facilities!! - • The city has done an amazing job. • Finish Central Park Soon;More trees,flowers, greener grass. • Our property tax is already very high and keeps going up. People are losing homes left and right. ID Recommend you should not add any more programs and facilities due to the reason tax will go up.At this economy I do not think anybody can afford increase tax. • I don't know anyone that knows what a completed Central Park would include. I think over the S next 3-5 years we should focus on what we have, and maybe improve existing parks and add - community events(ex. concerts in the park-like Redlands). • No more increase in taxes for local residents. We realize that residents from other cities are using the facilities as well. Why penalize Rancho Cucamonga residents paying the taxes? S • We have enough parks—Keep the current employees and maintain that status quo–Keep it that . way until the economy turns around. • More shade trees and drinking fountains on the trails. • Generally I like the "Level of Service"provided. S Summary of Survey Responses As with the participants in the focus groups and public meetings, the survey respondents indicated a high level of satisfaction relative to the majority of parks, recreation, and trail facilities, programs, and S services provided by the City. Priorities for future development identified by survey respondents(i.e. 5 completing Central Park,aquatics venue, and trail connection) closely mirror those of the earlier public input opportunities. Library services had a high level of satisfaction as did the Animal Care Center and Victoria Gardens Cultural Center. Survey respondents also showed a willingness to pay for future S development with at least 65 percent suggesting that they would pay some additional tax assessment • and 60 percent suggesting they would pay some additional sales tax. S S S S • S • S S S r S S Page 30 City of Rancho Cucamonga,California - S S • • • • • IV. Public Facilities, Programs and Financials • • The following is an overview and analysis of the Department's parks and recreation facilities and • programs. First,the parks and facilities are reviewed. Second, recreation programs and services are • analyzed, and finally,financial information is reviewed. • A. Parks and Amenities Analysis • • The City of Rancho Cucamonga has 30 parks totaling around 300 acres.The parks vary in size(5 acres to • 44 acres) and are distributed widely throughout the City.The parks offer a variety of amenities that include playgrounds, picnic facilities, sports fields, and restrooms. Specialized amenities are also • distributed throughout the City, including: • • Dog park (Etiwanda Creek Community Park) • • Skate board facility (Spruce Avenue Park) • Equestrian facilities (Heritage Community Park) • • Lighted tennis courts (Beryl Park East, Day Creek Park, Lions Park) • • Disk golf course (Ralph M. Lewis Park) • • Volleyball courts (Beryl Park West, Ellena Park, Milliken Park) • The City also has over 150 miles of trails including the Pacific Electric Trail (bike, pedestrian, equestrian) • that crosses the entire length of the City from East to West and some that connect to contiguous cities. • Population Per Park Amenities • The inventory in Table 2 is designed to take a quantitative look at each amenity per 1,000 Rancho • Cucamonga residents for park acreage and park amenities in 2012 compared to what it was in 2000. For • example, total developed park acreage went from approximately 629 residents per developed park acre in 2000 to 560 residents per developed park acre in 2012.A decrease in population per component from • 2000 to 2012 actually indicates an increase in overall availability, while an increase in population per • component during the same timeframe would indicate a decrease in overall availability. • This analysis does not take into account the quality of the amenities,just the total number.The use of • each amenity per 1,000 is only one benchmark. Current methodology requires the analysis of location, • quality, and accessibility of the parks and their amenities.This type of analysis would be part of any • future master planning process. • • • • • • • • • • , , • City-Wide Recreation Needs Assessment- DRAFT Page 31 • • • • • N.- - 0 m 5 1.3003 Ileglagseg IIM , ° ^ N ° o e N • co Slino)Ileglagseg Z/I N co • v N o ~ u+ a • suno)IlegAalloA Q o N Q o o Ct tc °c 5 p. o . ° 0 •co rim]c!uuai Palge!l u o .. o o , to —01 N • m .0n is sPla!i llegaseg/Ileg4os N ^ al Aepanp co 0 • °o sPla!i I!eglooi/lands " o ry " 0 N a o cP!a!i!leglooi N N Co N ° o e ID•0 m ° co � � • sp!a!i lands .°. ° i. 0 0 .. o •N o n en 0 • ° Alppei pieog awls s .. o ^ .. °o o O1 c al 0 0 0 5 Ind 200 0 °o o .. ° o n 0 o °o ° o °° • e , •sa!l!IPei ueu Ranb3 o ^ .. 0 0 0 G 0 0 • at m swooalsag .m. C. n N .^+ - 0 ,, • casino)asryas3 N -m. ^ N ° v N ° o m • .. r 0 • 0 m a° ° � S > C ^ a° O sealtlnm!d land) N N N a ID O 0 , ° 0 m rr N m N • C * aT n 0 0 sang pado!anap 0 o - O C . m . V O n .. C > GI 0 C O uolle!ndod ° - A U no C N • O o Co O U 0 0 0 co • O `o . La ° i a o U n ni g A o Q _ °o _ ..cn n a j A °o - O 0 o o 0- o CL 0 O ° 0 O a E -Cu a E o ° ° �E 5 cc et a A a o o ` N "1 2 O i o m S K O O 1°° c w « ON `. • U F o F 2 N a-, O O v cc 4n G m C L O ,_ G ° O Z Q - ° o il > C w A i n E ' > ' cc c E ' H_ C A 0 0 R. 0 6 o O p ' o a u • 2 F V G V F V 4 X V • • • • • • • Highlights of the increase or decrease in parks and amenities per 1,000 Rancho Cucamonga residents are as follows. • Park Acreage From 2000 to 2012, the City added approximately 100 acres of new developed park land. Based on the . increase in population from 2000 to 2012,there was an 11 percent increase in the total number of acres 4111 per 1,000 Rancho Cucamonga residents. Playgrounds • From 2000 to 2012, the City added 10 playgrounds to the park system. Based on the increase in • population from 2000 to 2012,this equaled an almost 14 percent increase in the total number of playgrounds per 1,000 Rancho Cucamonga residents. S • Restrooms • From 2000 to 2012,the City added approximately 10 restrooms to the park system. Based on the increase in population from 2000 to 2012,this equated to a 15 percent increase in the total number of acres per 1,000 Rancho Cucamonga residents. • Athletic Fields S From 2000 to 2012, the City did not add any new full size soccer fields or football fields to the park - system. Based on the increase in population from 2000 to 2012,this equated to an approximate 30 • percent decrease in the total number of fields per 1,000 Rancho Cucamonga residents. The City did add two additional overlaid soccer/football fields during the same timeframe (utilizing • baseball field outfields) which, based on the increase in population from 2000 to 2012, resulted in a decrease of these types of fields by about nine percent per 1,000 Rancho Cucamonga residents. Softball/Baseball Fields • From 2000 to 2012,the City added six baseball/softball fields to the park system. Based on the increase • in population from 2000 to 2012, softball/baseball field service remained at close to the same ratio of total number of fields per 1,000 Rancho Cucamonga residents. S . Athletic Fields(Schools)* • The inventory of school athletic fields is not included in the level of service analysis in Table 2. School properties did increase the number of fields from 2000 to 2012, but the focus appeared to be more on practice fields than game fields, as shown below: • • Elementary Schools • 12—practice soccer fields • 3—overlay soccer fields • 9—practice baseball/softball fields • • Middle Schools - • 5—practice soccer fields • 1-overlay soccer field • 1-practice overlay football field • • 2—practice softball fields S S S City-Wide Recreation Needs Assessment- DRAFT Page 33 S S • • • • • High Schools • • 5—practice softball fields • • 2—game football fields • • 2—overlay football fields • *Access to schools fields was identified as limited by focus group attendees. • Lighted Tennis Courts • From 2000 to 2012,the City added four lighted tennis courts to the park system. Based on the increase • in population from 2000 to 2012, this equated to a 21 percent increase in the total number of lighted • tennis courts per 1,000 Rancho Cucamonga residents. • Full Basketball Courts • From 2000 to 2012,the City added six full basketball courts to the parks system. Based on the increase • in population from 2000 to 2012,this equated to an 81 percent increase in the total number of full basketball courts per 1,000 Rancho Cucamonga residents. • • Victoria Gardens Cultural Center • The Lewis Family Playhouse celebrated its 6th Season in 2012 with over 100 performances featuring wonderful touring guest artists,fantastic family productions by the MainStreet Theatre Company, • exciting musicals by Rancho Cucamonga's own Community Theatre, and Broadway at the • Gardens companies. In all, over 37,000 people attended these performances. • B. Recreation Programs and Services • • Recreation Programming • The City of Rancho Cucamonga Community Service Department provides a variety of recreation • programs and services to members of the Rancho Cucamonga community. Recreation programs and services focus on a range of core categories that include: • • Active Lifestyles Through Sports • • Promoting Senior Health and Wellness • • Human Services and Volunteers • Youth and Teen Development • • Cultural and Performing Arts • • Special Events • • General Recreation Service and Outreach • The Community Services Department uses a variety of facilities to house recreation programs such as: • • City athletic fields • • School District High School pools • • Rancho Cucamonga Family Sports Center • Lions West Community Center • • Lions East Community Center • • Teen Center (at Lions West Community Center) • • James L. Brulte Senior Center • City Parks • • • Page 34 City of Rancho Cucamonga, California • • • • • • • • • RC Family Resource Center • • Victoria Gardens Cultural Center—Lewis Family Playhouse • Recreation programming highlights include: • • The majority of the programs(72%)fall under the General Recreation Service and Outreach • category. • • Senior programs account for 10%of the offerings and 16%of overall registration. • Sports programs account for 9%of the offerings and 38%of registrations. • • Youth and teens programs account for 17% of registrations. • • Total program registrations increased by almost 14%from 2011 (40,760)to 2012 (46,307). Special Events (Community Celebrations) The Community Services Department hosts a number of special events throughout the year that provide • the community the opportunity to gather and celebrate the City's history and cultural diversity. Events • include: • 4th of July Fireworks and Epicenter Stadium • • Veteran's Day Event • • Founder Festival Community Parade • • Cinco de Mayo Celebration partnership with Northtown Housing Corporation • • Movies in the Park/Town Square • Concerts in the Park • • The Community Services Department also partners with other City Departments,agencies, and • organizations to provide many more events including, but not limited to: • Furry Friends Festival in conjunction with the Animal Care Center • • Cucamonga Challenge in conjunction with Friends of the Pacific Trail • • Library programs and events • • National Night Out in conjunction with the Rancho Cucamonga Police Department • Volunteer Recognition Event • • @aulasw Input • NAM asked 50i7Efite3Qkgacge important, second RCM important,ad' n 'di• fiul•{?important • programs atii activities QO n[ ?household, ntf'>3- majorityCQrespondentsindicatedspecial(alg@3t]p • db u•f?important followed l�;j( aid M 3 programs. • • Cultural and Performing Arts The City of Rancho Cucamonga funds the operation of a state-of-the-art venue and extensive cultural • and performing arts programming opportunities to residents and visitors, including: • • The 560 seat Lewis Family Playhouse that presented over 80 performances to more than 30,000 • attendees in the 2011—2012 season • Over 50 Theater Arts Academy classes and workshops attended by 3,800 students • • Numerous volunteer opportunities(Volunteers and Friends of the Playhouse) • • Premium rental space opportunities • • • • City-Wide Recreation Needs Assessment- DRAFT Page 35 • • S S • • Survey Input • The Lewis Family Playhouse was rated as highly important and meeting the household needs of S survey respondents. - S Professional and Adult Sports Venue • The City of Rancho Cucamonga is home to the RC Quakes, California League affiliate of the Los Angeles - Dodgers. They make their home in LoanMart Field at the Epicenter Entertainment and Adult Sports Complex. The Epicenter has been used for large City and community events and has been rented for S private events, concerts, car shows, and exhibitions. Due to its close proximity to the Los Angeles Filming - Zone, the Epicenter is regularly rented for commercials,television, and movie filming.The Complex includes: • A Class-A baseball stadium, 2 regulation soccer fields, 3 adult softball fields, and a regulation S Little League field • • An open-air plaza and covered pavilions with combined seating for 270 • Ample parking space for production trailers or event parking S In addition, the management team of the RC Quakes has proven to be strong partnership with - Community Service Department and other City Department programs and services. Key partnerships • include the annual 4th of July Spectacular and sports program in-kind sponsorships of team hats, Bark in the Park Games with the Animal Care Center, and HealthyRC Tuesday game days which provide • opportunities for cross promotion of programs and services. S S S S S S S S S • S S S S S S S Page 36 City of Rancho Cucamonga, California - S • • • • • Equestrian • The Equestrian Center at Heritage Park is currently used by four community groups. Rancho • Cucamonga residents who own horses also use the Equestrian Center on a drop-in basis, with approximately 3,000 visits annually. The center is used for locally based board meetings, classes, horse • shows, play days, and trainings. • • Survey Input • In comparison to other Community Services Department facilities and services,the Equestrian Center at Heritage Park ranked lower in terms of importance with survey respondents. However, • this is to be expected when comparing niche activities such as equestrian sports to parks,trails, and • athletic fields that reach a much boarder audience with a higher percentage of users. Equestrian 11111 activities have a significant historic presence in the community and should be continued as a niche market, rather than combined with the more traditional public park and recreation offerings. • • • Library Services While Library Services are not part of the Community Services Department,the programs and services • provided by the Rancho Cucamonga Libraries play a vital role in the development, socialization, and • leisure pursuits of the community.The library offers extensive programming for youths and teens that • includes: • Summer reading programs • • Storytime • • Technology centers • • Bookmobile services • Homework assistance • • Teen Action Group (TAG) • • Hands-on educational carts The Rancho Cucamonga Library also has numerous adult services that include: • Home delivery for homebound residents • • Book clubs • • Technology centers • • Adult literacy classes • Special Events ("Star Wars Day," Black History, Hispanic Culture, Local History, and Author • Events) The Paul A. Biane Library is located in the combined facility space within the Victoria Gardens Cultural Center with the Lewis Family Playhouse. From inception and design,the Library and Playhouse have a • key relationship due to location and proximity to each other, creating joint programming opportunities. • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 37 • 411 a a a • Community Event/Rental Space 0 Parks and facilities play an important role in the community and provide spaces for residents to rent for • family gatherings and other special events not related to the City. These opportunities include, but are • not limited to: • Park covered picnic areas • • City athletic fields • • Designated park special event areas • • Goldy S. Lewis Community Center • • James L. Brulte Senior Center • RC Family Resource Center • • Victoria Gardens Cultural Center - • RC Family Sports Center • Survey Input al On a scale of 1 to 5, where community needs were ranked between 1= Not at All Met, and 5 = a Completely Met, 95%of survey respondents rated City libraries and the bookmobile as 4 (mostly) or • 5 (completely) meeting the needs. - S a al ID di S is is is S el al so so so a a S III ID so S 0 Page 38 City of Rancho Cucamonga, California • SI S • • • • • Communication • The Department uses various media to communicate the availability of its programs and services to • residents, non-residents, and visitors. These resources include: prior registration data, The Grapevine/Rancho Reporter, Lewis Family Playhouse Season Brochure, digital billboards, the RC cable TV • channel (RCTV), the RC City website,Twitter, Facebook, news releases, email, multiple newsletters, • posters, and flyers. The Grapevine is considered the primary form of marketing for all programs and • services. • Unique from the promotion of City recreation programs and services, the Lewis Family Playhouse has a • regional outreach target audience.The communication efforts for this performing arts venue utilizes • mass media, paid advertising, and mailing strategies. Elementary School Groups are a key audience for the venue; communication outreach directly to teachers and administrators is a key focus. • Communication strategies for this venue are approached in an entrepreneurial manner. With patrons • from all over Southern California attending the theatre,there is an added emphasis on reaching the core patron market of households along the 210 Freeway and 1-15 Freeway corridors and those households • with identified targeted demographics. • • gOaRGVInput • I VaG Grapevine/Roncho Reporter trlySigtg ti2gt method CQ reeeiving information about parks, • recreation facilities, services,aid programs offered W (04j(45%CQ households indicate f Other methods e lif g ieommunicating include: • o ©V email i tQ14%) • 0 tce Rancho Cucamonga website Q10%) • o Posters/flyers (9%) GGU 113)eigGC4targetede-newslettersf tpcommunityoutreachGltroproven50CepOQ• ? • Glagke communication e• • • C. Financials • Like most Cities across the United States, Ranch Cucamonga has been forced to reduce budgets for most • City services including parks and recreation.The Community Services Department is no exception and • has made every effort to maintain its high quality facilities, programs, and services with fewer resources • and a cost recovery philosophy. • The Rancho Cucamonga Community Services Department budget information for fiscal years 2010/11, • 2011/12 and 2012/13 is provided in Table 3 along with cost recovery and subsidy. • Expenses • The Rancho Cucamonga Community Services Department's expenses are broken down into four funds: • • General Fund • • Recreation Fund • Sports Complex Fund (shared with Public Works) • • Park Development Fund* • • • • City-Wide Recreation Needs Assessment- DRAFT Page 39 • • • • • • Facilities, parks, and trail maintenance expenses are not included as these tasks are completed by the • Public Works Department. • *Park Development Fund fees are limited to new residential development. Once the City reaches full • build out, this fund will not be replenished. • • Revenues • Revenues generated though Community Services Department facilities, programs, and services provide the bulk of non-tax revenue for the Department.The main sources of revenue come from: • • Rental/Lease Income • • Recreation Program Fees • • Ticket Sales (Primarily Lewis Palmer Playhouse ticket sales) • • Financial Contributions and fundraising • Elimination of Redevelopment Agencies Funding • In 2011,the Governor of the State of California proposed the elimination of the state's 400 plus Redevelopment Agencies. After approval by Legislature and a period of litigation, RDAs were officially • dissolved as of February 1, 2012. As a result of the elimination of RDAs,funding for infrastructure and • capital improvement projects will be challenging to acquire for local municipal governments. • For Rancho Cucamonga the elimination of redevelopment equates to an annual loss of approximately • $90 million in funding. A portion of this annual revenue had been used for the development of parks, • recreation facilities, and trail improvement projects. In addition, redevelopment is the current source of • funding for the lease for the RC Family Sports Center. The current lease agreement, which has an annual cost of approximately$360,000,expires in 2015.The Department of Finance has questioned the • agency's ability to pay the Lease in the past, and while the agency has been successful in defending the lease as an obligation,the Department of Finance can challenge the Lease at any time in the future. • Prior to the expiration of the lease,the City will need to consider how to provide recreation programming that is currently being provided at the RC Family Sports Center. • For informational purposes, it is important to note that as a post Proposition 13 incorporated city,for • every$1.00 collected in property tax revenue the City of Rancho Cucamonga retains approximately$.05. • As a comparison, other communities in the Inland Empire communities that incorporated prior to • Proposition 13 receive upwards of$.25 for every dollar paid in property tax. • Cost Recovery • Table 3 shows total cost recovery for the Rancho Cucamonga Community Services Department. Table 4 • shows budget and cost recovery information for Rancho Cucamonga (RC) Community Services • Department—Recreation Services Division. • • • • • • • • Page 40 City of Rancho Cucamonga,California • • • • • • • • Table 3: RC Community Services Department Budget Information 5 Expenses 2010/11 2011/12 2012/13 - General Fund $4,436,210 $4,241,480 $4,222,860 Recreation Fund $4,728,810 $4,707,680 $4,790,740 • Park Development Fund $797,710 $1,859,800 $551,750 • Total $9,962,730 $10,808,960 $9,565,350 • Revenues • Recreation Services $4,245,120 $4,529,160 $4,473,260 • Total Department Subsidy ($5,717,610) ($6,279,800) ($5,092,090) - Department Cost Recovery 43% 42% 47% I I I I 1 • *This does not include Sports Complex Fund that is shared by Public Works ID al Table 4: RC Community Services Department—Recreation Services Budget Information Expenses 2010/11 2011/12 2012/13 • Recreation Fund $4,728,810 $4,707,680 $4,790,740 • Revenues • Recreation Services $4,245,120 $4,529,160 $4,473,260 • Recreation Fund Subsidy ($483,690) ($178,520) ($317,480) - Recreation Fund Cost Recovery 90% 96% 93% - • For 2012/13 the total Department cost recovery is currently approximately 47 percent(Table 3).The recreation fund cost recovery, which is primarily for programming, is approximately 93 percent(Table • 4). However, in both cases, costs incurred by the Public Works Department(park and building - maintenance and utilities) are not included in the calculation, and therefore, a more accurate cost . recovery picture would be lower. - There are nationally recognized methodologies and best practices that should be implemented in the • future to help decision makers and staff operate using consistent guidelines and cost recovery targets • for categories of service, even within individual divisions.This is not to promote inter-departmental comparisons (as parks, trails, and open space will naturally always have a lower cost recovery - expectation than recreation due to the nature of the services). It is to provide each division with - standard and consistent definitions of cost of service provision to benchmark against themselves over a, This based on City leadership,the Department's mission and vision, and community values and goals. This methodology can also be examined based on community input regarding "willingness to pay" and • demand for additional services and facilities. = The Community Services Department seeks to achieve fair and equitable cost recovery levels. The Department but should revisit them to ensure that they are moving in a direction that seeks to sustain • the quality of its facilities, programs and services now and into the future. - - - - • City-Wide Recreation Needs Assessment- DRAFT Page 41 ill • so a so The Pyramid Methodology—A Potential Management Tool III Refining the subsidy and cost recovery philosophy is important as the City works to sustain services in • both the short and long term.The Pyramid Methodology is an effective management tool currently • being utilized by agencies across the country as a way to develop and articulate a subsidy and cost recovery philosophy. 0 III GREENPLAY« The Pyramid """'"C. , Methodology di Rr0 �\ II �C��V V.Mostly • Indivldwl II t. V.4A/ Benefit Considerable`+ . Individual \ `-. ��; Benefit . 3 c III.Individual/Community ? II Benefit j (Balanced Beneficiaries) — —�,\ • °� II. Considerable Community g 4g Benefit - -- 4' 44 ." I. Mostly Community Benefit \ ; 0 t�2001.2008.2009 GreenPlay.LLC 411 • The creation of a cost recovery and subsidy allocation philosophy and policy is a key component to 0 maintaining an agency's financial control, equitably pricing offerings, and helping to identify core w services including programs and facilities. Critical to this philosophical undertaking is the support and - buy-in of elected officials and advisory boards,staff, and ultimately, citizens. Whether or not significant changes are called for,the agency should be certain that it philosophically aligns with its constituents. S The development of a financial resource allocation philosophy and policy is built upon a very logical • foundation, based upon the theory that those who benefit from parks and recreation services ultimately . pay for services. Additional information on the Pyramid Methodology was provided as a staff resource document. In addition,the staff was introduced to another tool,the Public Sector Service Assessment, 5 which identifies optional provision strategies for all services in relation to what is happening in the - market,the financial capacity of the service, and the agency's strength or weakness in the market. More III was provided as a staff resource document. III so a al II ID • IIII • Page 42 City of Rancho Cucamonga, California S i • • • • • • V. Summary of Overall Analysis, Key Focus Areas • • Public leaders in the United States are recognizing more and more that public recreation facilities and • related "Quality of Life" amenities are not secondary services provided by governmental agencies but • are in fact integral to creating communities where people want to live and visit.These services should be seen as investments in the long-term vitality and economic sustainability of any vibrant and attractive • community. Rancho Cucamonga's Community Services Department recognizes these factors and seeks • to continue to make improvements, enhancing the community for years to come. • The following Goals, Objectives, and Action Steps are outlined to create a process to move forward. • Over the next five to ten years, many influences will impact the success of the development of future • facilities, programs, and services. Funding availability, staff buy-in, and political and community support • will play significant roles in future planning efforts. • • Goal 1:Ensure continuation of the high quality recreation facilities, programs, and services residents of Rancho Cucamonga have come to expect. • Primary Dept. Resource • Actions Responsibility/ Impact/Budget Timeframe to • Support Requirement Complete 1.1 • Conduct RFP process to complete a comprehensive • Park, Recreation, Open Space, and Trails Master Plan. • Components of the plan should include: • Complete quantitative and qualitative • inventory, mapping, level of service and gap - analysis of park,trails, and recreation facilities • • Provide an analysis of current programs and Community Staff services in relation to survey results, Services Time/Consultant 2013—2014 • identified gaps and unmet needs, market Department Staff Fees($40,000 to • conditions, and alternative providers $60,000) • • Develop capital improvement projects, costs,and phasing recommendations,and • implementation plan • • Measure quality of ADA accessibility to Rancho Cucamonga • • Identify private or alternate providers of • services 1.2 Community • Create a new site master plan for Central Park that Services Staff • better reflects the needs of the community and Department Staff Time/Consultant 2014—2015 financial capabilities of the City. Fees(TBD) • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 43 • • a a • • Primary Dept. Resource S Actions Responsibility/ Impact/Budget Timeframe to Support Requirement Complete 1.3 Community S Rework the existing outdoor and/or indoor aquatics Services Staff Time - center feasibility study to reflect both the needs of Department Staff 2015 the community and financial capabilities of the City. S 1.4 Community Staff Time/ 0 Identify cost analysis,options,and opportunities for Services Consultant Fees ill City-owned gymnasium with the impending end of RC Department Staff $15,000 to 2016 Family Sports Center lease agreement in 2015. $25,000 S ID Goal 2:Develop and implement a partnership policy to be used for the creation and implementation of all • partnership agreements. a Note:A "Sample Partnership Policy"has been provide as a staff resource document. 0 Primary Dept. Resource Timeframeto 5 Actions Responsibility/ Impact/Budget Complete Support Requirement • 2.1 Community • Develop and adopt a partnership policy,and identify Services Staff Time 2013—2014 current partners and list of potential partners. Department Staff 5 2.2 - Maximize partnership with the School District.The Staff Time City should work with the School District to establish (Consultant team • an Inter-Governmental Agreement that is fair and recommends that ID for both agencies based on cost of service the resource provision and value received.Outcomes of this allocation and - process should include: Community cost recovery - • Recognizing the different missions of each Services work is g g Department Staff completed prior 2013-2014 5 agency but the need for shared resources • Examining ways to reduce negative impact to negotiating or - (wear and tear) on facilities re-negotiating any agreements • • Examining ways to reduce supervisory staff, so all agreements maintenance costs,and scheduling conflicts are implemented ID • Creating annual evaluation of agreement equitably) 5 and adjustments as necessary r 0 S 0 el al S ID al 0 III Page 44 City of Rancho Cucamonga, California - on so is • • • • • Goal 3:Create and implement a resource allocation and cost recovery philosophy, model, and policy. - Primary Dept.- Resource - Actions _ Responsibility/ Impact/Budget Timeframe to • Support - Requirement • Complete 3.1 S Develop a resource allocation and cost recovery Community Staff Time/ philosophy,model,and policy that is grounded in the Services Consultant Fees if III values,vision,and mission of Rancho Cucamonga. Department Staff fully facilitated 2013—2014 • ($25,000 to Establish buy-in through citizen participation. $35,000) • 3.2 • Establish a pricing methodology that continuously Community reflects community values,while generating Services Staff Time/ 411 adequate revenues to sustain the Community Department Staff Consultant Fees if 2014—2015 Services Department's facilities, programs,and needed • services. al • Goal 4:Analyze program offerings to ensure satisfaction levels remain consistent with 2013 Community - Needs Assessment Survey findings. • Primary Dept. Resource - Actions Responsibility/ Impact/Budget Timeframe to • •- a Support . Requirement Complete • 4.1 Conduct focus group meetings(work sessions)with • youth and senior advisory boards on an annual basis Community • to identify and analyze changing interests,trends, Services Staff Time Ongoing and needs. Focus groups might also include other Department Staff • identified markets such as active adults,sports • associations,and preschool parents. 4.2 0 Research and coordinate program offerings in Community response to the gaps in service per the community Services Staff Time Ongoing • input process and respond to community demand Department Staff III and changing trends. • 4.3 II of and coordinate program offerings reflective Community of the city-wide HealthyRC initiative; recreation Services Staff Time Ongoing • programs,services and opportunities for Healthy Department Staff III Mind, Healthy Body,and Healthy Earth. • III III • II ID a • City-Wide Recreation Needs Assessment- DRAFT Page 45 i • • • • • • • • • • • • • • • • • • THIS PAGE INTENTIONALLY LEFT BLANK • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Appendix A - Trends in Parks and Recreation • Adult — The Baby Boomers - Planning for the Demographic Shift Baby boomers are defined as individuals born between 1946 and 1964, as stated in Leisure Programming for Baby Boomers'.They are a generation that consists of nearly 76 million Americans. In • 2011,this influential population began their transition out of the workforce.As baby boomers enter retirement, they will be looking for opportunities in fitness, sports, outdoors, arts and cultural events, and other activities that suit their lifestyles. With their varied life experiences, values,and expectations, baby boomers are predicted to redefine the meaning of recreation and leisure programming for mature - adults. In the leisure profession,this generation's devotion to exercise and fitness is an example of their influence on society. When boomers entered elementary school, President John Kennedy initiated the i President's Council on Physical Fitness; physical education and recreation became a key component of public education. As boomers matured and moved into the workplace,they took their desire for exercise and fitness with them. Now as the oldest boomers are nearing 65, park and recreation professionals are faced with new approaches to provide both passive and active programming for older ft adults. Jeffrey Ziegler, a past president of the Arizona Parks and Recreation Association identified "Boomer • Basics" in his article, "Recreating retirement:how will baby boomers reshape leisure in their 60s?"4 • Highlights are summarized below. ft Boomer Basics: Boomers are known to work hard, play hard, and spend hard.They have always been fixated with all things youthful. Boomers typically respond that they feel 10 years younger than their chronological age. • Their nostalgic mindset keeps boomers returning to the sights and sounds of their 1960s youth culture. Swimming pools have become less of a social setting and much more of an extension of boomers' health and wellness program. Because boomers in general have a high education level, they will likely continue • to pursue education as adults and into retirement. i The Rancho Cucamonga demographic profile indicates that about 26 percent of the population falls within the Baby Boomer age range (those approximately 45—64 years of age). Boomers will look to parks and recreation professionals to give them the skills needed to enjoy many life-long interests and sports. When programming for this age group, a customized experience to cater ft to their need for self-fulfillment, healthy pleasure, nostalgic youthfulness, and individual escapes will be important. Recreation trends will shift away from games and activities that boomers associate with - senior citizens. Ziegler suggests activities such as bingo, bridge, and shuffleboard will likely be avoided, because boomers relate these activities to being old. • • . - 3 Linda Cochran,Anne Roshschadl,and Jodi Rudick, Leisure Programming For Baby Boomers,Human Kinetics 2009. 4 Jeffry Ziegler,"Recreating Retirement:How Will Baby Boomers Reshape Leisure in Their 60s?"Parks and Recreation,October • 2002. • • City-Wide Recreation Needs Assessment- DRAFT Page 47 • • • • • Boomers will reinvent what being a 65-year-old means. Parks and recreation agencies that do not plan • for boomers carrying on in retirement with the same hectic pace at which they have lived during their • years in employment will be left behind.Things to consider when planning for the demographic shift: • • Boomer characteristics • What drives Boomers? • • Marketing to Boomers • • Arts and Entertainment • • Passive and Active Fitness Trends • Outdoor Recreation/Adventure Programs • • Travel Programs • Multiculturalism • • Multicultural Communities • Our country is becoming increasingly racially and ethnically diverse. In May 2012,the U.S. Census • Bureau announced that non-white babies now account for the majority of births in the United States.' • "This is an important tipping point,"said William H. Frey,the senior demographer at the Brookings • Institution, describing the shift as a "transformation from a mostly white baby boomer culture to the more globalized multiethnic country that we are becoming." Cultural and ethnic diversity adds a unique • flavor to communities expressed through distinct neighborhoods, multicultural learning environments, restaurants, places of worship, museums, and nightlife.6 • As the recreation field continues to function within a more diverse society, race and ethnicity will • become increasingly important in every aspect of the profession. More than ever, recreation • professionals will be expected to work with, and have significant knowledge and understanding of, • individuals from many cultural, racial, and ethnic backgrounds. • Multiculturalism and Marketing • Today the marketplace for consumers has dramatically evolved in the United States from a largely Anglo • demographic,to the reality that the United States has shifted to a large minority consumer base known as "new majority." • The San Jose Group, a consortium of marketing communications companies specializing in reaching Hispanic and non-Hispanic markets of the United States, suggests that today's multicultural population of the United States, or the "new majority," is 107.6 million,which translates to about 35.1 percent of • the country's total population.The United States' multicultural population alone could essentially be the • 12th largest country in the world'. Parks and recreation trends in marketing and providing leisure services continue to emerge and should be taken into consideration in all planning efforts. • • • • s Adam Serwer,"The End of White America",Mother Jones,http://www.motherjones.com/kevin-drum/2012/05/end-white- america,May 17,2012. 6 Baldwin Ellis,"The Effects of Culture&Diversity on America",http://www.ehow.com/facts_5512569_effects-culture-diversity- a merica.html,accessed on Sept.20,2012. 7"SIG Multicultural Facts&Trends",San Jose Group,http://blog.thesanjosegroup.com/?p=275,posted October 25,2010. • • Page 48 City of Rancho Cucamonga, California • • 111 • • • • • Economic and Health Benefits of Parks • • There are numerous economic and health benefits of parks and natural areas, including the following: • • A National Association of Realtors survey indicates that trails, parks, and playgrounds are among the five most important community amenities considered when selecting a home.$ • • "Research from the University of Illinois shows that trees, parks, and green spaces have a • profound impact on people's health and mental outlook."9 • • "US Forest Service research indicates that when the economic benefits produced by trees are assessed,total value can be two to six times the cost for tree planting and care." ° • • Fifty percent of Americans regard outdoor activities as their main source of exercise. 1' • • The Trust for Public Land published a report titled: "The Benefits of Parks: Why America Needs More City Parks and Open Space."l2 The report makes the following observations about the health, economic, • environmental, and social benefits of parks and open space: • • Physical activity makes people healthier. • • Physical activity increases with access to parks. • Contact with the natural world improves physical and physiological health. • • Residential and commercial property values increase. • • Value is added to community and economic development sustainability. • • Benefits of tourism are enhanced. • Trees are effective in improving air quality and act as natural air conditioners. • • Trees assist with storm water control and erosion. • • Crime and juvenile delinquency are reduced. • • Recreational opportunities for all ages are provided. • Stable neighborhoods and strong communities are created. • • Facilities • • According to Recreation Management's "2012 State of the Industry Report,"13 national trends show an • increased user-base of recreation facilities.To meet that growing need, a majority of the survey respondents (60.1 percent) reported that they have plans to build new facilities or make additions or • renovations to their existing facilities over the next three years. Nearly a quarter(23.9 percent)of ! respondents said they have plans to build new facilities, and just over a quarter(25.5 percent) said they • plan to add to their existing facilities.Another 44.3 percent are planning renovations. • • • - sAndrew Pack,"The Economics of Urban park Planning:Urban Park Planning through Strategic Land Use Can Lead to Increased Value for the Community."Parks and Recreation,August 2005. • 9 Douglas Vaira,"FirstPerson:Seeing the City for the Trees(Interview of Alliance for Community Trees Executive Director,Ewen Walker)"Parks and Recreation May 2008 • 1°Douglas Vaira,"FirstPerson:Seeing the City for the Trees(Interview of Alliance for Community Trees Executive Director,Ewen • Walker):"Parks and Recreation May 2008 11"The Next Generation of Outdoor Participants",Outdoor Industry Foundation,2007,p.6. • 12 Paul M.Sherer,"The Benefits of Parks:Why America Needs More City Parks and Open Space",Trust for Public Land,2006. "Emily Tipping,"2012 State of the Industry Report,State of the Managed Recreation Industry",Recreation Management,June • 2012. • • City-Wide Recreation Needs Assessment- DRAFT Page 49 • • a The current national trend is toward "one-stop" indoor recreation facilities to serve all ages. Large, S multi-purpose regional centers help increase cost recovery, promote retention, and encourage cross- ID use. Agencies across the U.S. are increasing revenue production and cost recovery. Multi-use facilities • versus specialized space is a trend, offering programming opportunities as well as free-play opportunities. "One stop"facilities attract young families, teens, and adults of all ages. ID Also according to the report, parks and recreation respondents said that the amount planned for construction for parks in the 2012 budgets saw an increase of 7.2 percent from an average of S $3,411,000 in last year's survey to an average of$4,225,000 for 2012.There was very little change in the . types of features and amenities included in the facilities of the survey respondents from last year to this • year.The most commonly found features include locker rooms (found in 59.6%of facilities), classrooms and meeting rooms (58.8%), bleachers and seating (57.5%), outdoor sports courts for basketball,tennis, S etc. (55.7%), and concession areas (54.9%). - ID Aquatics According to the National Sporting Goods Association (NSGA),swimming ranked third nation-wide in S terms of participation in 2011,and fourth in 2010.14 Outdoor swimming pools are not typically heated - and open year round. Nationally,there is an increasing trend towards indoor leisure and therapeutic - pools. Additional indoor and outdoor amenities like "spray pads"are becoming increasingly popular as well. In some cities and counties spray pools are popular in the summer months and are converted into S ice rinks in the winter months. ID Dog Parks Dog parks are a rising trend for parks and recreation. Recreation Management magazine suggests that S they can represent a relatively low-cost way to provide an oft-visited a popular community amenity. Dog - parks can be as simple as a gated area, or more elaborate with "designed-for-dogs" amenities like water fountains, agility equipment, and pet wash stations,to name a few.According to Dog Fancy magazine, an ideal dog park should include the following's: ID • One acre or more surrounded by a 4 to 6-foot fence • Shade and water • Adequate drainage • Parking near the site S • A double gated entry • • Benches • Pet-waste disposal stations with pickup bags and covered waste receptacles ID ID ID a S S a 14 National Sporting Goods Association,"2011 Participation—Ranked by Total Participation",2012. 15 Emily Tipping,"2012 State of the Industry Report,Trends in Parks and Recreation",Recreation Management,June 2012. ID • Page 50 City of Rancho Cucamonga, California - a a S • • i Programming S Fitness Programming • There have been many changes in fitness programs in the last ten years. What clients wanted in 2000 is not necessarily what they want today. The American College of Sports Medicine's (ACSM's) Health and - Fitness Journal16 has conducted an annual survey since 2007 to determine trends that would help create a standard for health and fitness programming. Table 5 shows survey results that focus on trends in the commercial, corporate, clinical, and community health and fitness industry. a • Table 5:Top 10 Worldwide Fitness Trends for 2007 and 2012 - 2007 2012 1. Children and obesity ' �I 1. Educated and experienced fitness Lprofessionals 2. Special fitness programs for older adults 2. Strength training - 3. Educated and experienced fitness 3. Fitness programs for older adults professionals • 4. Functional fitness 4. Exercise and weight loss 5. Core training I1 5. Children and obesity - 6 Strength training 6. Personal training • • - 1 7. Personal training I 7: Core training 8. Mind/Body Exercise 8. Group personal training 9.Exercise and weight loss 9. Zumba and other dance workouts . ' 10. Outcome measurements 10. Functional fitness • Source:American College of Sport Medicine General Parks and Recreation Programming One of the most common concerns in the recreation industry is creating innovative programming to • draw participants into facilities and services. Once in, participants recognize that the benefits are • endless. According to Recreation Management's "2012 State of the Industry Report,"17 the most popular programs, offered by more than half of survey respondents, include holiday events and other special events (78.5 %), youth sports teams (70%), day camps and summer camps (66.7%), arts and crafts (63.3%), educational programs (62.8), adult sports teams(62.1%), programs for active older adults, (57.1%), sports tournaments and races (57 %), and festivals and concerts (55.2 %). • S S S S S S 5 • 16"Walter R.Thompson,"Worldwide Survey of Fitness Trends for 2012",Health&Fitness Journal,American College of Sports Medicine,2011. • 17 Emily Tipping,"2012 State of the Industry Report,Trends in Parks and Recreation",Recreation Management,June 2012. - City-Wide Recreation Needs Assessment- DRAFT Page 51 S i S • S f The report also suggested that slightly more than a third (36.3%) of respondents are planning to add S additional programs at their facilities over the next three years.The most common types of programming they are planning to add include: 1. Environmental education (up from No. 2 on 2011 survey) 2. Teen programming(down from No. 1) 3. Fitness programs (no change) 4. Active older adults programs (no change) 5. Educational programs (up from No. 6) 6. Mind-body/balance programs—yoga, tai chi, Pilates, or martial arts (down from No. 5) 7. Holiday events and other special events (no change) • 8. Adult sports teams (up from No. 10) 9. Performing arts—dance, theater, and music (down from No. 8) 5 10. Day camps and summer camps(not on 2011 list of top 10 planned programs) Off the top 10 list for new programming from 2011 is special needs programming. Environmental education programming is continuing its rise from No. 3 on the list in 2010. 5 Economic Impact of Festivals • In the context of urban development,from the early 1980s there has been a process that can be characterized as "festivalization," which has been linked to the economic restructuring of towns and S cities, and the drive to develop communities as large-scale platforms for the creation and consumption of"cultural experience." The success rate for festivals should not be evaluated simplistically solely on the basis of profit (sales), prestige (media profile), and size (numbers of events). Research by the European Festival Research Project (EFRP) 18 indicates that there is evidence of local and city government supporting and even • instigating and managing particular festivals themselves to achieve local or regional economic objectives, often defined very narrowly(sales,jobs, tourists, etc.).There are also a growing number of smaller, more local community-based festivals and events in communities, most often supported by - local councils that have been spawned partly as a reaction to larger festivals that have become prime economic-drivers.These community-based festivals often will re-claim cultural ground based on their social, educational, and participative value. For more information on the values of festivals and events, - see the CRC Sustainable Tourism research guide''on this topic. There is much to be learned about trends and expectations each year in order to make the most of each S event. FestivalsandFairs.Net20,an online festival resource, listed the following 2011 trends: • How the Economy Affects You: No matter what,the economy is always a factor. In 2011, people are expected to be more comfortable spending their money at craft shows, fairs, and festivals. S 18 EFRP is an international consortium seeking to understand the current explosion of festivals and its implications and perspective,http://www.efa-aef.eu/en/activities/efrp/,accessed October 2012. - 19 Ben Janeczko.Trevor Mules and Brent Ritchie,"Estimating the Economic Impacts of Festivals and Events:A Research Guide", Cooperative Research Centre for Sustainable Tourism,2002, - http://www.sustainabletourismon line.com/1005/events/estimating-the-economic-impacts-of-festivals-and-events-a-research- • guide,accessed October 2012. 20"2011 Fairs and Festival Trends',<http://www.fairsandfestivals.net,February 2011>,accessed August 28,2012. - - Page 52 City of Rancho Cucamonga, California - • • • is • • "Tis the Season": For 2011, the trends are pointing toward an emphasis on holidays and specific • events. S .• Arts:Trends to watch include a variety of art offerings such as music, cultural arts, scrapbooking, jewelry, and digital art. • • General Sports and Recreation Trends • • The National Sporting Goods Association (NSGA) 2012 survey on sports participation in 201121 found that the top five athletic activities ranked by total participation included: exercise walking, exercising • with equipment, swimming, camping, and aerobic exercising.Additionally,the following active, • organized, or skill development activities remain popular: bicycle riding, hiking, running/jogging, • basketball, golf, and soccer. • Sports with the greatest increase in participation over 2010 are kayaking (26.6% increase), cross country • skiing(11.5% increase), and wrestling (9.4%increase).The biggest decreases in participation over 2010 • were in power boating (17%decrease), off-road mountain biking(17.8%decrease),waterskiing (17.8% decrease), and In-line roller skating(18.4%decrease). Table 6 further outlines the top twenty sports • ranked by total participation in 2011 and the percent change from 2010. = Table 6:Top Twenty Sports Ranked by Total Participation in 2011 Sport Total %Change* • Exercise Walking i` 97.1 _ f; 1.3% _ I • Exercising with Equipment _ 55.5 0.3% • LSwimming �� 46.0 �` -11.4% 1 Camping(vacation/overnight) 42.8 -4.3% 0 I Aerobic Exercising I ___ 42.02 8.9% J • Bicycle Riding 39.1 -1.6% I Hiking J 39.1 ii 3.8% ] • Running/Jogging 38.7 8.9% • I Bowling i 1 34.9 h -10.6% _ • Workout at Club 34.5 -4.8% rWeightLifting-_,- _ j 29.1 Jr__ -7.4% J • Fishing(Freshwater) 28.0 -6.5% • ; Basketball �, 26.1 T -2.9% • Yoga 21.6 6.9% Golf-__------__--,- -----_I 20.9 J� -_ 4.3%__ • Billiards/Pool 20.0 -16.9% • nTargetShooting_ 1L 19.6 I -11.2% I Boating, Motor/Power 16.7 -17.0% • 1 Hunting with Firearms _____L 1 16.4 Ii______ 0.6% • Soccer 13.9 3.0% • *Percent Change is from participation in 2010 Source:National Sporting Goods Association(NSGA)2012 • • • 212011 Participation-Ranked by Total Participation",National Sporting Goods Association,2012, • <http://www.nsga.org/i4a/pages/index.cfm?pageid=3346>. • • City-Wide Recreation Needs Assessment- DRAFT Page 53 • • a • • • The Ten-year History of Sports Participation Report published by NSGA22 shows national trends in team ID sports and individual sports. Overall participation trends indicate a general increase in 2011 for most - team sports. However, softball and volleyball show a decrease in participation through 2011. Over the - decade, individual sports show a dramatic increase in aerobic exercising, exercise walking, exercising with equipment, hiking, kayaking, running/jogging,target shooting and target shooting with an airgun, - tennis, weightlifting, and working out at a club. Table 7 illustrates a ten year change in participation for - selected activities including both team sports and individual sports. - Table 7:Ten-Year History of Sports Participation (in millions) 2001-2011 • • 2001 2003 2005 2007 • 2009 . - 2011 . - Aerobic Exercising - . 24.3 28.0 33.7 34.8 33.2 42.0 I Archery(Target) 4.7 3.9 6.8 6.6 7.1 6.3 al I Backpacking/Wilderness Camping 14.5 13.7 13.3 13.0 12.3 11.6 I - Baseball 14.9 14.6 14.6 14.0 11.5 12.3 Basketball - 28.1 27.9 29.9 24.1 - 24.4 26.1 a Bicycle Riding 39.0 36.3 43.1 37.4 38.1 39.1 - I Billiards/Pool 32.7 30.5 37.3 29.5 28.2 20.0 Boating, Motor/Power 22.6 24.2 27.5 31.9 24.0 16.7 a Bowling 40.3 39:4 45.4 43.5 45.0 34.9 I - Camping 45.5 51.4 46.0 47.5 50.9 42.8 I Dart Throwing 16.9 n/a n/a 12.1 12.2 9.3 I ow Exercise Walking 71.2 79.5 86.0 89.8 93.4 97.1 Exercising with Equipment 43.0 48.6 54.2 52.9 57.2 55.5 I Fishing(Freshwater) 39.1 33.2 37.5 30.8 29.0 28.0 is I Fishing(Saltwater) 11.3 10.6 10.0 10.4 8.2 9.7 I - Football (tackle) 8.6 8.7 9.9 9.2 8.9 9.0 Golf - 26.6 25.7 24.7 22.7 22.3 20.9 a Hiking 26.1 25.0 29.8 28.6 34.0 39.1 - I Hockey(ice) .2 1.8 2.4 2.1 3.1 3.0 Hunting w/Bow&Arrow 4.7 5.0 6.6 5.7 6.2 5.1 e I Hunting with Firearms 19.2 17.7 19.6 19.5 18.8 16.4 . - In-Line Roller Skating 19.2 16.0 13.1 10.7 7.9 6.1 I Kayaking 3.5 4.7 7.6 5.9 4.9 7.1 I II Mountain Biking(off road) 6.3 8.2 9.2 9.3 8.4 6.0 - I Muzzleloading - 3.0 3.1 ' 4.1 3.6 3.8 3.1 Paintball Games 5.6 7.4 8.0 7.4 6.3 5.3 s I Running/Jogging 24.5 22.9 29.2 30.4 32.2 38.7 I is Skateboarding 9.6 9.0 12.0 10.1 8.4 6.6 I Skiing(Alpine) 7.7 6.8 ' 6.9 6.4 • 7.0 6.9 J a Skiing(Cross Country) 2.3 1.9 1.9 1.7 1.7 2.3 • I Snowboarding 5.3 6.3 .6.0 5.1 6.2 5.1 I Soccer 13.9 11.1 14.1 13.8 13.6 13.9 a I Softball - - • 13.2 11.8 14.1 12.4 ' 11.8 10.4 I - Swimming 54.8 47.0 58.0 52.3 50.2 46.0 [Target Shooting 15.9 17.0 21.9 20.5 19.8 19.6 I Target Shooting(Airgun) 2.9 3.8 6.7 6.6 5.2 5.3 - I Tennis . 10.9 9.6 11.1 12.3 10.8 13.1 I • III 22 Ten-Year History of Sports Participation(2001-2011),National Sporting Goods Association,2012, - <http://www.nsga.org/i4a/pages/index.cfm?pageid=3346>. - is Page 54 City of Rancho Cucamonga, California - • a • • • • • Volleyball 12.0 10.4 13.2 12.0 10.7 10.1 • �Water:Skiing ,.� . ..5.5-- 5.5 6.7'... X5.3 5.2 [_' 4:3. "� Weight Lifting 21.2 25.9 35.5 33.2 34.5 29.1 • Workout at Club -- '26.5 • 29.5 341.7 776.1-77-3-1.17-44, • Wrestling 3.5 n/a n/a 2.1 3.0 3.2 Note: Participated more than once(in millions),seven(7)years of age and older. • Source:NSGA 2012 • • Youth Sports Specific offerings for children's fitness are slowly increasing in health and fitness facilities. Facilities are • offering more youth-specific exercise equipment. Individualized youth sports training opportunities are • becoming more popular as well. In-line roller skating experienced the largest percentage decrease in • participation. For youth ages 7 to 17 years, exercise walking, exercising with equipment, and swimming, followed by overnight/vacation camping had the highest number of participants in 201123. • • In 2009, an article in the Wall Street Journal observed that, in recent years lacrosse has become one of • the country's fastest growing team sports. Participation in high school lacrosse has almost doubled this decade. An estimated 1.2 million Americans over age seven played lacrosse in 2009.24 A 2011 report, • "U.S. Trends in Team Sports," finds that Lacrosse and other niche team sports and volleyball are • continuing to experience strong growth for youth and adults.25 • Outdoor Recreation • Local parks and recreation departments are a common place for residents to look when getting outside • for recreational activities. It is often the mission of parks departments as well as private or non-profits to get more people outdoors. • • The Outdoor Foundation releases a "Participation in Outdoor Recreation" report, annually.According to • the 2012 report26,while there continues to be fallout from the recent economic downturn, outdoor recreation reached the highest participation level in five years, in 2011.The Outdoor Foundation's • research brought the following key findings. • • Participation in Outdoor Recreation • Return to Nature: Nearly 50% of Americans ages six and older participated in outdoor recreation in • 2011.That is a slight increase from 2010 and equates to a total of 141.1 million Americans. • • Accessibility is Important Factor: Activities that are affordable and accessible (Gateway Activities) • have a contagious effect. Eighty-seven percent (87%)of hikers participate in one or more other activities. People with biking routes near their home get outdoors at a rate of 58% compared to a • rate of 47%for those without easy access to biking routes. • • • • • 23"2011 vs.2001 Youth Sports Participation",National Sporting Goods Association,2012, • <http://www.nsga.org/i4a/pages/index.cfm?pageid=3494>. • 24 Evans and Trachtenberg,"Lacrosse Muscles its Way West,"Wall Street Journal,May,2009. 25"2011 Preview:U.S.Trends in Team Sports,Fall 2011",SMGA,2011. • 26"Outdoor Recreation participation Report 2012",Outdoor Foundation,2012 • • City-Wide Recreation Needs Assessment- DRAFT Page 55 • • • • • • Youth Participation in Outdoor Recreation S • Downward Trend Reversed: For the first time since 2006,the downward trend of participation - in outdoor sports among young boys has reversed to the upward direction. Female teen participation has grown to the highest rate recorded in the Outdoor Foundation's annual reports. S • The Influence of Family: Most youth are introduced to outdoor activities by parents,friends, - family, and relatives. - • Physical education in schools:The importance cannot be understated. Among adults ages 18 and older who are current outdoor participants, 82%say they had PE in school between the S ages of 6 and 12. - The Outdoor Foundation reports that the top outdoor activities in 2011 were running, fishing, bicycling, camping, and hiking. Birdwatching is also among the favorite outdoor activities by frequency of 5 participation. Outdoor recreation trends are also a recurring topic of study by the United States Forest Service through 5 the Internet Research Information Series (IRIS). An IRIS report dated January 201227 provides the 5 following recent nature-based outdoor recreation trends: Participation in walking for pleasure and • family gatherings outdoors were the two most popular activities for the U.S. population as a whole. These outdoor activities were followed closely in popularity by viewing/photographing wildlife, boating, S fishing, snow/ice activities, and swimming.There has been a growing momentum in participation in - sightseeing, birding, and wildlife watching in recent years. Hispanic Trends—Outdoor/Nature The Hispanic population of Rancho Cucamonga is expected to reach 40 percent by 2017. According to the 2012 Outdoor Recreation Participation Report, participation in outdoor sports among Hispanics is at six percent nationwide.28 Those who do get outdoors, however, participate more frequently than other outdoor participants,with an average of 60 outings per year. Hispanic youth (ages 6-17)are the most S likely age group in this demographic to participate in outdoor recreation.The most popular outdoor - activities among Hispanics are: running and jogging (24%), road and mountain biking and BMX (15%), - camping (car, backyard and RV) (12%), and hiking (8%). S Role and Response of Local Government • • Collectively, parks and recreation trends have created profound implications for the way local governments conduct business. Some local governments are now accepting the role of providing preventative health care through parks and recreation services.A survey of local governments by the S International City/County Management Association (ICMA) indicated significant agreement with the 5 following concepts:29 • Parks and Recreation departments should take the lead in developing communities conducive to active living. Y S 27'Recent Outdoor Recreation Trends",USDA Forest Service Internet Research Information series(IRIS)Research Brief,January 2012,http://warnell.forestry.uga.edu/nrrt/nsre/IRISRec/ - IRISRec23rpt.pdf,accessed August,2012. 28"Outdoor Recreation Participation Report 2012",Outdoor Foundation,2012. 29"Active Living Approaches by Local Government",International City/County Management Association,2004. Page 56 City of Rancho Cucamonga, California - S S • • • • 0 • There is growing support for recreation programs that encourage active living within their • community. • • One of the highest priorities is a cohesive system of parks and trails and accessible neighborhood parks. SI • The role of public parks and recreation as a health ID Local and prevention agency has come of age. Local park and recreation agencies are refocusing t` • IIII their efforts to insure the health, well-being, and a" economic prosperity of their communities. Accreditation is a • distinguished mark of Administration Trends for Recreation and excellence that affords Parks external recognition of • Municipal parks and recreation structures and an organization's • delivery systems have changed, and more commitment to quality and alternative methods of delivering services are improvement. e emerging. Certain services are being contracted • out and cooperative agreements with non-profit Accreditation has two - groups and other public institutions are being fundamental purposes;to developed. Newer partners include the health ensure quality and to a system, social services,justice system, education, ensure improvement. • the corporate sector, and community service The National Recreation and - agencies. These partnerships reflect both a broader Parks Association interpretation of the mandate of parks and administratively sponsors two III recreation agencies and the increased willingness distinct accreditation • of other sectors to work together to address programs. The Council on - community issues.The relationship with health Accreditation of Parks, agencies is vital in promoting wellness. Recreation, Tourism and • The traditional relationship with education and the Related Professions(COAPRT) • sharing of facilities through joint-use agreements is approves Academic evolving into cooperative planning and institutions and Commission ID programming aimed at addressing youth inactivity for Accreditation of Parks levels and community needs. and Recreation Agencies • (CAPRA)approves agencies. 11111 trends:below are additional administrative national It is the only national trends: accreditation of parks and II • Level of subsidy for programs is lessening recreation agencies, and is a • and more "enterprise" activities are being valuable measure of an developed, thereby allowing subsidy to be agency's overall quality of - used where deemed appropriate. operation, management, and r • Information technology allows for better service to the community. • tracking and reporting. �\ • Pricing is often determined by peak, off- peak, and off-season rates. �' ill • More agencies are partnering with private, • public, and non-profit groups. • • _ • City-Wide Recreation Needs Assessment- DRAFT Page 57 • • • • • • Agency Accreditation • Parks and Recreation agencies are affirming their competencies and value through accreditation.This is • achieved by an agency's commitment to 150 standards. • There are currently 102 agencies around the nation that have received the Commission for Accreditation • of Parks and Recreation Agencies (CAPRA) accreditation. • Additional benefits of CAPRA accreditation include: • • Boosts staff morale • • Encourages collaboration • • Improves program outcomes • • Identifies agency and cost efficiencies • Builds high level of trust with the public • • Demonstrates promise of quality • • Identifies best management practices • Americans with Disabilities Act(ADA)-Compliance • On September 14, 2010 the U.S. Department of Justice "People with disabilities are allowed equal • adopted the 2010 Standards for Accessible Design, access to all services provided by local, state, • amending 1991 design standards in the Americans with and federal governments, including Disabilities Act30.As of March 15, 2015, all new recreational services. The ADA allows full and • construction and alterations must be done in equal access by persons with disabilities to • compliance with the 2010 design standards. In 2013, any place of public accommodation, • parks and recreation officials should be on the outlook governmental or private. for new "accessibility"guidelines for implementing • these ADA standards in outdoor developed areas,such July 26, 1990, the United States officially • as trails, boating access, campgrounds, picnic areas, recognized the rights of people with disabilities • and beaches. Once the final guidelines are adopted, by enacting the Americans with Disabilities Act they will affect the planning and design of such areas'. (ADA). g • The Role of the ADA with regard to Parks and • Recreation Programming • How a community interprets and implements the guidelines of the ADA regarding parks and recreation • programs and services for children,youth, and adults with disabilities ultimately depends upon the • philosophy of staff and how accepting they are of people with disabilities. Some organizations provide a basic level of service as per the law and other communities embrace the notion of accessibility and • choose to exceed what is expected. • Community therapeutic recreation programs must address the needs of all people with disabilities. • Disabilities may include autism, developmental, physical, learning,visual impairments, hearing • impairments, mental health, and more. Community therapeutic recreation programs should also serve • children,youth, and adults of all ages. • • 30"Overview of the 2010 Standards for Accessible Design,"ADA National Network Fact Sheet Series 2012, • http://adata.org/standards. • 31"Changes Are Coming to ADA",Recreation Management,http://www.recmanagement.com/201211fe03.php,accessed on February 18,2013. • • Page 58 City of Rancho Cucamonga, California • • • • • • • • • The types of programs offered by a community therapeutic recreation program may include specialized, • inclusive, and unified programs. Specialized recreation programs generally serve the needs specifically for someone with a disability. A "Learn to Swim" program for children with autism or an exercise • program for adults with arthritis are just two examples of specialized programs.An inclusive program is • one in which a person with a disability chooses to participate in a regular recreation program with a • reasonable accommodation, alongside typical peers who do not have a disability. A third type of program is a unified program.This program is for individuals with and without disabilities who • participate together as a "buddy," or are paired or matched—able-body with disabled. Many Special • Olympic programs are offered as unified programs. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 59 • • • • • • • • to to • • • • • • • • • THIS PAGE INTENTIONALLY LEFT BLANK • • • • • • • • • • • • • is • • • • • • • • • • • is • • • • • • Appendix B - Rancho Cucamonga Needs Assessment Survey • • Results • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 61 • • • • • • • • • • • • • • • • • • • THIS PAGE INTENTIONALLY LEFT BLANK • to • • • • • • • • • • • • • • • • • • • • • • • • • City of Rancho Cucamonga Parks and Recreation (_ Citywide Survey 2013 C. May 2013 • • fig• • ♦ • s • • • • C. • • RANCHO CUCAMONGA CALIFORNIA e Prepared for: City of Rancho Cucamonga, CA Greenplay, LLC Prepared by: RRC Associates, Inc. 4940 Pearl East Circle, Ste 103 Boulder, CO 80301 RRC303/449-6558 ASSOCIATES www.rrcassoc.com STR C E • • + " " .� RAN CHO CUCAf Ms ONGaA PARKS AND RECREATION - . u t • CITYWIDE SURVEY 2013 C+,� ` .> .en. . r .{^i� .. .r^b c,r,I+.i fis..z�.7 ryn xi@,k��ivSW ...m,�. %3 t,,Y"- �, ,,4c '"..^"_ ,aLi"�} • • Table of Contents • • OVERVIEW OF KEY FINDINGS 1 • METHODOLOGY 2 • • RESPONDENT / HOUSEHOLD PROFILE 3 IN Household Characteristics 3 • Respondent Characteristics 8 • CURRENT PROGRAMS AND FACILITIES 9 • Usage Frequency 9 • Importance of Current Programs and Facilities 12 • Degree to which Current Facilities are Meeting Household Needs 15 Importance vs. Needs-Met Matrix—Current Programs and Facilities 18 • Comments and Suggestions for Improvement 20 • Why Programs and Facilities are Not Used 21 • Other Facilities and Providers Used by Rancho Cucamonga Households 23 • Open Ended Comments: Reason Do Not Use 24 • FUTURE FACILITIES, AMENITIES, AND SERVICES 25 • Indoor Facilities to be Added, Expanded, or Improved Over Next 5 to 10 Years25 • Outdoor Facilities to be Added, Expanded, or Improved Over Next 5 to 10 Years 30 • Facility and Park Options to be Developed in Rancho Cucamonga 36 • PROGRAMS, ACTIVITIES, AND SPECIAL EVENTS 38 • Degree to Which Programs, Activities, and Special Events are Meeting Household • Needs 38 In-Need vs. Needs-Met Matrix—Current Programs/ Events 44 • • FINANCIAL CHOICES 46 • Amount of Dollars Currently Being Spent 46 • Additional Amount of Taxes Willing to Pay 48 • COMMUNICATION 50 • SUGGESTIONS / OPEN ENDED COMMENTS 52 • • • • • • • • RRC Associates, Inc. Contents • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 Table of Figures ID • Figure 1 Household Characteristics (Part 1) 5 Figure 2 Household Characteristics (Part 2) 6 • Figure 3 Household Characteristics (Part 3) 7 • Figure 4 Household Characteristics (Part 4) Percentage of Households With at Least One Animal 7 • Figure 5 Respondent Characteristics 8 Figure 6 Current Programs/ Facilities- Frequency of Use of Past 12 Months 10 Figure 7 Current Programs/Facilities—Percentage of Households Who Used in Past 12 Months 11 • Figure 8 Current Programs/Facilities—Importance to Household—Average Rating 13 • Figure 9 Current Programs/Facilities—Importance to Household—Percentage of Very Important vs. Not at All Important 14 Figure 10 Current Programs/Facilities—Degree to Which Needs are Being Met—Average Rating 16 • Figure 11 Current Programs/Facilities—Degree to Which Needs are Being Met—Percentage of Needs Met vs. Needs Not Met 17 Figure 12 Current Programs/Facilities—Importance vs. Needs-met Matrix- Random Sample Overall 19 Figure 13 Current Programs/Facilities- Reasons Why Households Do Not Use 22 • Figure 14 Current Programs/Facilities—Other Facilities Used by Households 23 Figure 15 Most Important INDOOR Facilities—Average Rating 26 • Figure 16 Most Important INDOOR Facilities—Percentage of Very Important vs. Not at All Important27 • Figure 17 Top Three Most Important INDOOR Facilities—Random Sample 28 • Figure 18 Top Three Most Important INDOOR Facilities—Open Link 29 Figure 19 Most Important OUTDOOR Facilities—Average Rating 31 Figure 20 Most Important OUTDOOR Facilities—Percentage of Very Important vs. Not at All Important32 • Figure 21 Top Three Most Important OUTDOOR Facilities—Random Sample 34 • Figure 22 Top Three Most Important OUTDOOR Facilities—Open Link 35 Figure 23 Most Important Facilities or Park Options to be Developed—Random Sample 36 Figure 24 Most Important Facilities or Park Options to be Developed—Open Link 37 • Figure 25 Programs,Activities, and Special Events-- Percentage of Households Stating a Need 39 • Figure 26 Programs,Activities, and Special Events— Degree to Which Needs are Being Met 40 Figure 27 Programs, Activities, and Special Events— Degree to Which Needs are Being Met— Percentage Needs Met vs. Needs Not Met 41 • Figure 28 Programs, Activities, and Special Events—Most Important to Households 43 • Figure 29 Programs, Activities, and Special Events—In-Need vs. Needs-met Matrix- Random Sample45 Figure 30 Financial Choices-Opinions Concerning Amount of Dollars Currently Being Spent 47 Figure 31 Financial Choices—Additional Amount Willing to Pay Annually in Taxes 49 • Figure 32 Communication—How Information is Currently Received/ Best Method to Be Reached 51 • • • • S S S S • • RRC Associates, Inc. Contents S S • • r. RANCHO CUCAMONGA PARKS .0 • KS AND RECREATION CITYWIDE SURVEY-2013 • • OVERVIEW OF KEY FINDINGS • • The survey results produced a large amount of data and a number of key findings that include: • • City trails, and parks were the most frequently used facilities within Rancho Cucamonga, with the city recreation programs/classes for all ages a distant third. Over three fourths of Rancho Cucamonga households used the city's parks and trails at least once over the • past year. Furthermore, the community's needs for these facilities are being met very 5 well. • Though there is room for improvement of the current programs and facilities being • offered by the city, the overall performance in these areas is very good. The most • important facilities, as rated by the survey respondents, are satisfying the needs of the • community best. There are no highly important facilities or programs that are not • meeting needs very well. • • Outdoor facilities to be added, expanded, or improved tended to have more support • than indoor facilities. Completing Central Park was rated as the top outdoor facility to address, and this priority was further confirmed by numerous open-ended comments. • • Programs, activities, and special events had the most variation in overall performance. • The category, "special events" was reported as performing very well with more than • three fourths of households indicating it as a need and that need was being met for • roughly 77% of respondents. Conversely, "environmental and nature programs" was • not performing very well with a majority of households indicating this program as a need but receiving relatively low satisfaction ratings. • • A large percentage of households did not indicate an opinion regarding the amount of dollars currently being spent by the City on maintenance, new construction, improvements to parks and recreation or current programming. Many of these • respondents had been living in the community for less than 5 years and either did not • have children or their children no longer lived at home. Among those with opinions, • between 35 and 57% or respondents indicated that the City is spending the "right • amount." • • Survey results indicate that the Grapevine/ Rancho Reporter is an important source of • community information. However, several of the other "best" methods of • communicating information to the community were not being widely used. For • example, opportunities to expand the use of City email sources and websites are suggested by the survey results. • • • • • RRC Associates, Inc. 1 • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • • METHODOLOGY • • The purpose of this study was to gather public feedback on City of Rancho Cucamonga parks, • recreation, cultural arts, open space, trails facilities, programs, and services. This feedback and • subsequent analysis was designed to assist the City of Rancho Cucamonga to create a vision for the parks and recreation services for the next S to 10 years. . • • The survey was conducted using four methods: 1) a mail-back survey, 2) an online invitation- 41111 only survey to further stimulate response from those residents already within the defined • random sample, 3) a randomly sampled phone interview survey, and 4) an open link online survey for members of the public who were not part of either random sample but wished to • participate in the process. Unless stated otherwise, the analysis herein focuses primarily on • surveys received via the first three methods. The primary list source used for the mailing was a third party list purchased from Melissa Data Corp., a leading provider of data quality solutions with emphasis on U.S., Canadian, and • international address and phone verification and postal software. Use of the Melissa Data list • also includes renters in the sample who are frequently missed in other list sources such as • utility billing lists. A total of 5,000 surveys were mailed to a random sample of City of Rancho Cucamonga • residents in April 2013, with approximately 4,950 being delivered after subtracting • undeliverable mail. An additional 100 individuals were selected at random via a telephone • interview. The final sample size for this statistically valid survey was 562 (including the mail • back, web invitation, and telephone responses), resulting in a margin of error of approximately +/-4.1 percentage points calculated for questions at 50% response'. • • The underlying data for the random sample responses were weighted by age, household • income, and household/marital status to ensure appropriate representation of City of Rancho • Cucamonga residents across different demographic cohorts in the sample. • Based on current 2011 US Census American Community Survey 1 Year Average estimates, the • age, household income, and household/marital status profile of residents is distributed as • follows: Age: 18— 24 (12%), 25 - 34 (21%), 35 -44 (22%), 45 - 54 (16%), 55 - 64 (15%), 65 - 74 • (7%), 75 and older (6%); Household Income: Under$25,000 (17%), $25,000 - $49,999 (16%), • $50,000 - $74,999 (20%), $75,000- $99,999 (14%) , $100,000 - $149,999 (22%), $150,000- $199,999 (6.9%), and $200,000 or more (5%); Household/Marital Status: Couple with no • children and couple with children no longer at home (38%), Couple with children at home • • 1 For the total sample size of 562,margin of error is+/- 4.1 percent calculated for questions at 50%response(if the response for a particular • question is"50%"—the standard way to generalize margin of error is to state the larger margin,which occurs for responses at 50%). Note that • the margin of error is different for every single question response on the survey depending on the resultant sample sizes,proportion of responses,and number of answer categories for each question. Comparison of differences in the data between various segments,therefore, . should take into consideration these factors. As a general comment,it is sometimes more appropriate to focus attention on the general trends and patterns in the data rather than on the individual percentages. • RRC Associates, Inc. 2 • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • (35%), Single with no children and single with children no longer at home (27%), and Single with • children at home (8%). • The open link on-line survey was launched on April 9, 2013 and closed on May 15, 2013; it was • available for a full week longer than any other survey method. This survey resulted in a total of • 33 respondents, 21 completed the survey in its entirety and 12 provided partially completed • surveys. • The characteristics of the open link respondents differed considerably from the weighted random sample and should be considered with caution. These differences may in part be • explained by the relatively small sample size. For example, the time lived in Rancho Cucamonga • differed with roughly half the amount of time indicated by open link respondents, when compared to the random sample. This sample was also older in age by 2.5 years on average, • had a higher percentage of couples with children at home, and much higher reported annual • household incomes. The Appendix contains a full set of data tables portraying actual percentages of responses. In addition, the comments from these surveys were tabulated and • were analyzed and presented. • Due to the low sample size, the sampling method, and differences between the respondent • characteristics, unless otherwise noted the following analysis reflects the randomly sampled • respondents only. • RESPONDENT 1 HOUSEHOLD PROFILE • • Household Characteristics • • One third of households are comprised of couples with children living at home; 29% are • single or couple empty nesters; 11% are couples without children, and 21% are singles • without children. • • The income distribution within Rancho Cucamonga is fairly evenly distributed. Each • income bracket is comprised of between 14% and 22% up to the $150,000 or more • brackets. A large proportion of respondents earn less than $25,000 per year (17%) and • a combined 12% earn more than $150,000 annually. • • About 12% of respondents indicated a need for ADA accessible facilities. • • • The average number of people per household is 2.9 (2.0 median). The average number • of household members under age 18, which includes households with no members under age 18, is 0.6. Similarly, the average number of household members over age 55 • is 0.9. • • • A survey question inquired about pets in households. About 83% of households • reported having at least 1 dog, and 59% reported having at least 1 cat. Only 4% indicated having a horse. About 23% of households reported having some other kind of • animal. • RRC Associates, Inc. 3 I. • • • -• RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • With 83% of households indicating having at least 1 dog, dogs are the most common type of pet within Rancho Cucamonga households with 1.1 dogs per household. Cats followed with 0.7 per household. There were 0.3 other pets per household on average. • Other pets may include lizards and other reptiles, birds, and farm animals. These • averages include households with no pets at all. • • • S S S S S S S S S S S S S S S S • S S S S S S S S S - RRC Associates, Inc. 4 S • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Figure 1 • Household Characteristics(Part 1) • Household Status • I I Single,no children IttlatatkitoNM 21% • Single,with children at home qk 8% Single,children no longer at home sT I 4 • (empty nester) _ - • Couple,no children aA r4 11% • Couple,with children at home 'kt r ^ t _? s!tn 33% • Couple,children no longer at home 1 I • (empty nester) v...p.` .. a 25% I J I • Household Income • Under$25,000 r •A 117% • $25,x-$49,999 IW& ",,. ;j 16% • $50,000-$74,999 : 20% • 1 575,000-$99,999 ■ _ _`__ 14% • � • $100,000-$149,999 22% • $150,000-$199,999 -_ a 7% $200,000 or more ® 5% • In Need of ADA • Accessible Facilities - • Yes ^:`�tr�.�=: 12% • No ^ a",','", 9r�r: „t'9°K` : 87% • • Don't know 1% • I I I I I I I I I I I I I I I I I I I I I • 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% • Percent Responding • E Total Random Sample • • • • RRC Associates, Inc. 5 • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • Figure 2 Household Characteristics(Part 2) • • Number of People in I I • Household Average 2..9 • Median I2.0 • f — f I IJ • Number of Household Average f 0.6 • Members Under • man, • Median 0.o • • Numberof Average 10.9 • Household Members Over - • Age 55 • Median 1.0 • 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 l i l t 1 1 1 1 1I I 1 - • 0 03 1 13 2 25 -3 35 • Average/Median Numbers • ii Total Random Sample • • • • • • • • • • • • • • RRC Associates, Inc. 6 • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • • Figure 3 • Household Characteristics(Part 3) • Numberof Dogs in l l • Household Average v' <q u .y ;-24. t l _ 1.1• • Median ri` s��."";, - i" '." 1.0 • Number of Cats in r, l Average . i ':r ,� ,✓�. "zgi x = 0.7 Household I • Median '; ''''r.t= ./e :x'� 1.0 • • Numberof Horses in Average ®'t 0.0 • Household • Median 0.0 Number of Other Average 03 • Animals in Household • Median 0.0 I I I � � � III • 0 0.5 1 13 • Average/Median Numbers AlTotal Random Sample • • Figure 4 • Household Characteristics(Part 4) • Percentage of Households With at Least One Animal • I I I I I I I I • Dogs ti 'i 'j 83% • I 1 • Cats ��, ra;. . ;, :.... 59% • • Horses la 4% • • OtherAnimals 23% • " ,.I I I I { I I I I I I I I I • 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% • Percentage of Households • LITOTAL RANDOM SAMPLE • • RRC Associates, Inc. 7 • • • • • - RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - Respondent Characteristics fib years;The average length of time respondents had been living in the community was 20.4 years; however, relatively few had been living in Rancho Cucamonga between 16 and 20 • years (11%). About 45% of respondents indicated living in the community for less than II 15 years, and 42% reported living in the community for more than 20 years. =S . The average age of the respondents was 44.8 years old with 22% between 35 and 44; 21% between 25 and 34; 16 % between 45 and 54; and 15% between 55 and 64. 0 0 • About 36% of respondents were male and 64% were female. 5 Figure 5 0 Respondent Characteristics Lessthan 1 year a 1% - LengthofTimfl LengthofTime - 1ti pngin. 1-5years on 10% Average Median Rancho 6-lOyears 1 13% 20.4 Years 19.5 Years • Cuwmonea; - ( I 11-15 years an=1 21% 4 = 16-20 years - iJ 11% 21-30years s j 24% fib 31-40 years nen 10% 5• 41-50 years ® 7% • _ 51 or more years- It 1%. 0 Age of Respondent - 18-24 ®i 12% S . 25 34 I 21% - 35-44 I I a 22% 45-54 1 i 1 15% Age of Respondent al 55-64 • j 15% Average Median a 65-74 Mj ,% 44.8 Years 43.0Years 75orolder �f s% 9 —° F i F ' II 5 Gender Male I ) 36% Female 11 64%I I I • "i i i F I I I 1 1 4 4 I' I I r' 4 I I I I ; i"I- i i i l r i r 0% 10% 20% 30% 40% 50%. 60% 70%- 80% 5 Percent Responding - *Total Random Sample a • 5 RRC Associates, Inc. 8 0 0 • • Kv 5 R j'kr'1d". *'s' °Yi . i^i•4'§ n.C.• 5 7• RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - CURRENT PROGRAMS AND FACILITIES • Usage Frequency - Of the recreation facilities and programs listed in the survey, residents of Rancho Cucamonga have used city trails and city parks frequently over the past year (at least 25 times each over the past 12 months, or at least once every two weeks). City recreation programs and classes for all • ages followed with more than 10 times over the past 12 months. The libraries and bookmobile also had high usage, comparatively, with 7.9 times over the past year on average. S The following facilities were used at least once in the past year by the majority of households: • City parks (78% of households used city trails at least once over the past 12 months) • City trails (75% of households) • City libraries and bookmobile (65% of households) S • Special use facilities/areas (50%of households) S S Second tier of households: • City Animal Care and Adoption Center (36% of households) , • City athletic/sports fields (35% of households) • City Performing Arts Center— Lewis Family Playhouse (34% of households) S S Though relatively few households (27%) reported using city recreation programs and classes for • all ages this service also ranked third in average number of times used (10.6 times over the past year). This indicates that while few households use this service those that do, use it very often. Evaluating further, both single and couple empty nester households were the most common S households who used this service. 5 Conversely, although half of Rancho Cucamonga households used the special use facilities/areas such as the skate park, dog park, Epicenter Stadium, or tennis court at least once in the past year, the average use per household for the past year was only 4.1 times. This S indicates many households use this amenity but use it infrequently. 5 S S S S S S S 5 RRC Associates, Inc. 9 - 5 S • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 Figure 6 Current Programs/Facilities-Frequency of Use of Past 12 Months S I I I I 1 • City trails ° ' 26.1 • • City parks(playgrounds, shelters) '. �.'; j25.8 City recreation programs/classes for all ages -*'•1 10.6 • City Libraries and Bookmobile r , "x17.9 • 1 City athletic/sports fields - f 5.6 S City recreation programs/classes-seniors ' 5.0 • Special use facilities/areas(skate park,dog • park,Epicenter stadium, tennis courts) ® 4.1 - City sports programs/classes (all ages) Nit 2.8 - Rancho Cucamonga Family Sports Center WI 2.2 • City recreation programs/classes-adult 1.4 - City recreation programs/classes-youth J 1.1 S ■� - City equestrian facilities 1' 1.0 • City Performing Arts Center-Lew is Family �I 1.0 Playhouse „J i City Animal Care and Adoption Center t 0.8 • City recreation programs/classes-teen ; OA - City aquatics programs/classes (all ages) J 0.2 S • City Teen Center 0.1 Other 0.4 0 5 10 .15 20 25 30 Average Number of Times Used in the Last 12 Months - R •Total Random.Sample S • RRC Associates, Inc. 10 S S • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Figure 7 • Current Programs/Facilities—Percentage of Households Who Used in Past 12 Months • I I I I I City parks(playgrounds,shelters) "F �y;fix-F`' afi+7 :d"IkY.� � `' 'r;`'"' 78% • - I 1 I I _�. I City trails C'1i" ;°";:�s, yt �';.: r -4 [ 75% - I 1 I City Libraries and Bookmobile "aka ' I 65% • Special use facilities/areas (skate park,dog "4',„ • park,Epicenter stadium, tennis courts) ' '""'"°` `"' - �"°'150% • 1 ( - City Animal Care and Adoption Center z#c , , � 5n ;;�E 36% • City athletic/sports fields I 35% • City Performing Arts Center-Lewis Family 1 f I I Playhouse ).34% •- City recreation programs/classes-all ages combined „�s%,�sI 27% • - • City recreation programs/classes-adult ? ;y ' 23% • City sports programs/classes -(all ages) - i 22% • 1 • City recreation programs/classes-seniors i" 19% City recreation programs/classes-youth ;i l 18% I • Rancho Cucamonga Family Sports Center ;' I17% City equestrian facilities I I 119 City aquatics programs/classes(all ages) 7% • City recreation programs/classes-teen M i 6% • City Teen Center M. 3%I • + I • Other f 17% • 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% • Percent of Households • II Total Random Sample 1 • • • • RRC Associates, Inc. 11 • • • • • - • - - RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Importance of Current Programs and Facilities - Respondents were then asked to indicate the importance of current programs and facilities to their household on a scale of 1 to 5, where 1=Not at All Important, 5=Very Important, and 3=Neutral. - The following facilities received the highest average importance ratings and the most - frequently reported "4" or "5" ratings: • City parks (with an average rating of 4.4, 84% of respondents rated city parks a 4 or 5) • • City trails (4.2 rating; 82% rated 4 or 5) • City libraries and bookmobile (4.2 rating; 81% rated 4 or 5) • • The second tier of important programs and facilities include: . • City Animal Care and Adoption Center (3.7 rating; 64% rated 4 or 5) • City athletic/sports fields (3.7 rating; 65% rated 4 or 5) • Special use facilities/areas (3.7 rating; 63% rated 4 or 5) • City Performing Arts Center— Lewis Family Playhouse (3.7 rating; 64% rated 4 or 5) • Evaluating the city recreation programs and classes by generation shows that adult and senior programs and classes were rated the most important at a 3.5 rating on average (56% indicating 4 or 5 for adults, and 54%for seniors). Youth recreation programs and classes followed with a 3.3 average rating and 47% indicating a 4 or 5. Teen recreation programs and classes had the lowest importance rating with a 3.0 and 39% indicating a 4 or 5. • • • • S • S S S • • • • S • S S S RRC Associates, Inc. 12 S • • • < RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 .. .. .�_ A . . . y v r ♦inn-. Figure 8 • Current Programs/Facilities—Importance to Household—Average Rating • I I I I I I City parks(playgrounds,shelters) „< nYil.'_..,1 ,2.,C-1 a= 4.4 • • City Libraries and Bookmobile 7t ' - ' ra �” -- . `+c` 4.I • City trails " , + r.'-' . '�, �,r�'-:''' 4.2 • City Animal Care and Adoption Center ' r s*{ ,f 5 ,qtr 3.7 • City athletic/sports fields ra„act..:`, -�_” '�- .- -,f 3. Special use facilities/areas (skate park,dog `- _ =r;13.7 • park,Epicenter stadium, tennis courts) _- - . _ City Performing Arts Center-Lewis Family • Playhouse ' ' '� 3'7 • City sports programs/classes (all ages) -'; -,, r tea' ? ttr �+�� 3.5 • • City recreation programs/classes-adult 1!.4,..,f.J17 . .0:;3 r;,^ N 3S • City recreation programs/classes-seniors I;.,,, _,„ 3S • • Rancho Cucamonga Family Sports Center I " 3.3 • • City recreation programs/classes for all ages I- 't-- - 1 3.3 • City recreation programs/classes-youth ).; ' - i! 3.3 • City aquatics programs/classes(all ages) 1 - - 1 3.2 • City Teen Center [—.. .' 3.1 • __ --- • City recreation programs/classes-teen I-y.._ - °''..- .:'., 3.0 • City equestrian facilities I -s _ 2.8 Other L'. _-. -:, 3.4 • missiiirirVfirlpiYill • 1.0 1-5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 • Average Rating or Total Random Sample • • RRC Associates, Inc. 13 • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • s • Figure 9 • Current Programs/Facilities—Importance to Household—Percentage of Very Important vs. Not at All • Important • t II i • City parks(playgrounds,shelters) ® _ _ 1% • Ci tails I (82%wriornm • - i l � I I I f • City Libraries and Bookmobile I® 71%i , 181% City athletic/sports fields l® ti%.,__-. ( I I, f 65% • City Animal Care and Adoption Center ® 164% • - � �[9% I_ . I City Performing Arts Center-Lewis Family I 64% • Playhouse -.1.17.171$%-f [ I I • Special use facilities/areas(skate park,dog , 163% • park,Epicenter stadium, tennis courts) �r �%' • City sports programs/classes (all ages) - • City recreation programs/classes-adult �® I it 56% • • City recreation programs/classes-seniors _ `"4-- M• 54% • City recreation programs/classes for all ages r _1 " 1 • City aquatics programs/classes(all ages) % Rancho Cucamonga Family Sports Center - F.v 48% • City recreation programs/classes-youth erra • . 1 r I • City Teen Center arm r r • City recreation programs/classes-teen "` _ngbj. 39% • [u% • City equestrian facilities ��` ` ` " •'``' ! 32%40%am. • Others "`142% }14% • 1 . 11 1 . 1 . t . I . 11 . 1 • 0% 10% 20% 30% -40% 50% 60% 70% 80% 90% 100% • Percent of Households • J Important(4 or 5) N Not Important (1 or 2) , • • RRC Associates, Inc. 14 • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 ' • Degree to which Current Facilities are Meeting Household Needs Respondents were then asked to rate the same list of current programs and facilities according • to how satisfied they are in meeting the needs of their household. On a scale of 1 to 5 where 1=Not at All Met and 5=Completely Met respondents indicated the following. • • Programs and facilities with the highest degree of needs being met include: • • City libraries and bookmobile (with an average rating of 4.6, 95% of respondents rated • City libraries and bookmobile a 4 or 5) • City parks (4.4 rating; 86% rated 4 or 5) • • City trails (4.4 rating; 84% rated 4 or 5) • • City Performing Arts Center— Lewis Family Playhouse (4.3 rating; 79% rated 4 or 5) • • City Animal Care and Adoption Center (4.2 rating; 81% rated 4 or 5) • • City athletic/sports fields (4.2 rating; 81% rated 4 or 5) • • Special use facilities/areas (4.2 rating; 77% rated 4 or 5) • City recreation programs/classes-youth (4.2 rating; 79% rated 4 or 5) • • Second tier of programs and facilities that are meeting household needs include: • • City recreation programs/classes-teen (4.1 rating; 81% rated 4 or 5) • • City recreation programs/classes-seniors (4.1 rating; 71% rated 4 or 5) • • Rancho Cucamonga Family Sports Center (4.1 rating; 69% rated 4 or 5) • City recreation programs/classes-all ages (4.0 rating; 65% rated 4 or 5) • • City recreation programs/classes-adults (4.0 rating; 71% rated 4 or 5) • • City sports programs/classes-all ages (4.0 rating; 64% rated 4 or 5) • • • • • • • • • • • • • • • • • • RRC Associates, Inc. 15 • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 Figure 10 Current Programs/Facilities—Degree to Which Needs are Being Met—Average Rating City Libraries and Bookmobile .�'�, `.. . 1, ,.r.s;.� , ,. 4.6 • City parks(playgrounds,shelters) ,3,,,y;,^ !; ^� .."a;1(1.4 City trails '" : ...-a:* 0S, 4.4 • City Performing Arts Center-Lewis Family • Playhouse 4I • City Animal Care and Adoption Center 4.2 - City athletic/sports fields - - • _. _ -_ 42 Special use facilities/areas (skate park,dog • park,Epicenter stadium, tennis courts) 4.2 City recreation programs/classes-youth - 4.2 • • City recreation programs/classes-teen - - _ _ _ 4.1 City recreation programs/classes-seniors I - . 4.1 - _ ._ - Rancho Cucamonga Family Sports Center - City recreation programs/classes for all ages - City recreation programs/classes -adult _ - 4.0 - City sports programs/classes (all ages) I. ' 4.0 • - City Teen Center - - 3.9 • City equestrian facilities - - - 3.8 City aquatics programs/classes(all ages) 3.7 • Other 3.9 • 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 - Average Rating •Total Random Sample • • RRC Associates, Inc. 16 • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • Figure 11 • Current Programs/Facilities—Degree to Which Needs are Being Met—Percentage of Needs Met vs. • Needs Not Met • I I I I I I I I I • City Libraries and Bookmobile I f1%1 I II. III City parks(playgrounds,shelters) 1,-__ i6% II iI� 11 I I I I I 1 • City trails r2% _. .I• ,� _ 1` ��.., �._..., �_.,.. ..�.: �% • City athletic/sports fields .''`'" ) 81% • m5 I I I I 1 1 I • City Animal Care and Adoption Center " %P I _ II 81% • I I I I I I I I • City recreation programs/classes-teen ,ra kfanlanr 6;c ,1 ''ty '" `-t '_'A`. 81% ID City recreation programs/classes-youth m'°4. --. --- - - - 79% • Gty Performing Arts Center-Lewis Family r l - _ f 79% • Playhouse ll`2 - I I I 5 Special use facilities/areas (skate park,dog .. $,As;a,e,e;,,;>xe,bp wv-r ...,2-x ..u Myt1 77% • park,Epicenter stadium, tennis courts) s1 I I I I I ( • City recreation programs/classes-seniors _ _ 171% ID '�4I I I I I I C ill ity recreation programs/classes-adult li' ' _ _ 71% an, • Rancho Cucamonga Family Sports Center 169% • 4i. City recreation programs/classes for all 1 _ '( 65% • ages "f� 1 (1 I I I • City sports programs/classes (all ages) a,.r„�r • City equestrian facilities 9 60% - City Teen Center9 ) 58% • ` I I I I _• City aquatics programs/classes(all ages) '"1'13% *1' I" " I ".J 17% Other tns,nn.,0cto*, r: ,,,+«i +ai �+ ' ''''- j • 73% 14% le 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% • Percent of Households • J Important(4 or 5) J Not Important (1 or 2) • al • RRC Associates, Inc. 17 • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 Importance vs. Needs-Met Matrix—Current Programs and Facilities 411 "Importance is instructive to compare and plot the importance scores against the needs met scores in an "Importance vs. Needs-Met" matrix. As illustrated below, performance scores (i.e. Needs-Met and Importance) are displayed in this matrix using the mid-point rating of both questions to • divide results into 4 quadrants (importance scale midpoint was 3.6; needs-met midpoint was . 4.2). This illustrates a detailed positioning of the performance of the programs and facilities in comparison to each other. S Many of the top programs and facilities listed previously as meeting household needs are also considered the most important to Rancho Cucamonga households. Maintaining these important assets is an indispensable function for the City of Rancho Cucamonga. The following 411 are programs and facilities that are highly important and meet the household needs of the City. • City parks • Lewis Family Playhouse • City trails • Special use facilities • City libraries and bookmobile • City athletic/sports fields • Animal Care and Adoption Center = Programs and facilities located in the upper left quadrant are programs and facilities that are relatively important to households but not meeting needs well. Encouragingly, no program or • facility is found in this quadrant which indicates Rancho Cucamonga is performing very well in meeting the needs of the community relative to importance. 411 households lower left quadrant indicates programs and facilities that are not meeting the needs of households well; however, they are important to fewer households. These "niche facilities" are used by a small but passionate following; therefore, there is merit to measuring participation and planning for potential future enhancements accordingly. These programs and facilities • include: • Equestrian facilities • City Recreation programs/classes-all • City Teen Center ages • Aquatics Programs- all ages • Sports Programs-all ages • • Family Sports Center • . It is important to note that while some programs and facilities are found in the left quadrants • this may not necessarily indicate programs and facilities that are performing poorly. These programs and facilities are just not satisfying the needs of the community relatively as well as • other programs and facilities. Using the mean scores for importance and needs-met is a more 5 appropriate method to evaluate individual performances. • • • 5 • S • RRC Associates, Inc. 18 • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - • - Figure 12 ID Programs/Facilities—Importance vs. Needs-met Matrix-Random Sample Overall 4.75 Higher Importance/ Higher Importance/Higher level Lower level of needs being met of needs being met • 'm c - Z City Parks CO t. w • co u. no O GI ... City Trails al Z City Libraries/Bookmobile y Ath I=tic Sports Fields in tol Special Use Facilities o Animal Care/Adoption Ctr - L MIDPOINT OF IMPORTANCE Rec Prog-Adult Lewis Family Playhouse - .o. `` • SCORES(3.6) Sports Prog-All Ages� Rec I, 4( • to o Aquatics Prog(All Ages) a Family Sports Ctr p • Rec Prog-Youth - u a Teen Ctr Rec prog-All Ages • 46 * ® Rec Prog-Teen - c Equestrian Fac to - n '40. 0 m 0 - E m 0 O Lower Importance/ > z 3 -1 Lower Importance al 2.5 Lower level o/needs being met cn .. -n Higher levelof needs beingmet • 3.5 How well needs are currently being met (average rating) 4.75 - S S 0 S a S al 0 S II S 0 al al al al RRC Associates, Inc. 19 • S 5 • • • - RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Comments and Suggestions for Improvement • Respondents were given the opportunity to write in additional comments/suggestions on how these current programs and facilities can be improved. Many of the comments varied; however, some common themes were evident. • Offer more services, and programs and classes during evenings and weekends... • • Provide toddler classes in the evening for working parents. • Please add aquatic classes for youth (6 months and older)on weekends this summer. • Working parents are unable to attend weekday classes. • We need more community pool to be open during the weekends. We have the high school very limited hours. We need something for Sat-Sun longer hours. • • More times to go swimming. You NEED a pool at Lewis Center on Milliken and Baseline. Improve athletic/sports fields... • Our little league fields are horrible, this city only spends money for older folks (voters) and leaves kids with sub-par baseball fields. Parks are nice, practice fields are pretty • good too, but little league field, stands, parking are pathetic at best, stuck in the back of • schools, lousy field conditions. This is supposed to be an upper/middle class area and Fontana has much better sports fields. • Yes, please, please more basketball courts outside, not enough and me and my kids usually have to wait for it to be available. • • Make the parks, trails and facilities safer/cleaner... . • Security at parks and sports field-policing required at larger events. • Figure out how to get dog owners to not only pick up poo, but to make it easier to dispose. • • Improve/finish plans for City Park... - • Central Park remains an unfulfilled promise; upgrade facilities more often; grade separation of bike trail; narrow center dividers median and use increased space for wider sidewalk/trail; redesign Day Creek alternating pedestrian/green space on either side to create small mini-parks with buffer protection within current space, as a result Day Creek • would curve/meander; transit system linking parks, recreation, shopping, library internal • to city. Provide more/better services for seniors... • • The senior citizen workout center is too small. • More library hours, more art classes for seniors. • • 1)Senior art(drawing and painting classes) have been discontinued. • • Senior programs/crafts should be offered later in the day, not all morning classes. • More free exercise classes for seniors. S • S RRC Associates, Inc. 20 • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Why Programs and Facilities are Not Used • Respondents were asked why they do not use Rancho Cucamonga parks, recreation facilities, • community centers, open space, trails, and programs. About 30% reported they had no interest in using facilities or programs, indicating 70% of households did have interest in using • but do not use them for various reasons. • • The main reasons for not using Rancho Cucamonga facilities or programs were: • • No time/other personal issues (30% of households) • • Not aware of programs/facilities offered (16% of households) • Second tier of reasons for not using programs or facilities: • • Crowding/not enough space (9% of households) • • Safety and security (7% of households) • • Price/user fees (7% of households) • • Lack of facilities and amenities (6% of households) • Need more restrooms (6%of households) • • Lack of transportation (6% of households) • • Hours of operation (5% of households) • • • • • • • • • • • • • • • • • • • • • _ • RRC Associates, Inc. 21 • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • = Figure 13 Current Programs/Facilities-Reasons Why Households Do Not Use • I I I I I i • No interest in using .., 1 30% • No time/other personal issues (eg 4.s I I y `tw,• ,health, mobility) 30% • Not aware of programs/facilities offered _ - ,.: '_;■ 16% • Crowding/not enough space . . . • 9% • Safety and security .- 7% p I • I. • Price/user fees : 17% • Lack of facilities and amenities - _ 6% • Need more restrooms ®) 6% • Lack of transportation '16% • � . • Hours of operation ®f 5% • Overall maintenance needs improvement — 4% • • Don't have the programs I want MEE 4% • Prefer other recreation providers m; 4% • Lack of parking -) 3% • Accessibility IS 3% • Condition of facilities Ol 3% • None nearby -, 2% • • Quality of equipment needs improvement ®I 2% • Customer service/staff knowledge U, 1% • i . 111 . 111 It ft 11 . 1 111 . . ' 11 • 0% 5% 10% 15% 20% 25% 30% 35% Percent of Households • •Total Random Sample • • • RRC Associates, Inc. 22 • 111 • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - • x - • • Other Facilities and Providers Used by Rancho Cucamonga Households • When asked of other service providers, Rancho Cucamonga households indicated the National • Forest as the most frequently used other provider/facility (40% of households). Private health and fitness centers (37%) and County Parks and Open Spaces (37%) followed. Churches (28%), • and private or public schools (24%) were also used frequently. • • Figure 14 • Current Programs/Facilities—Other Facilities Used by Households • I I I I I I I I • National Forest g$,1 . 's-k:'1 - __ ; 40% II I 1111 Private health and fitness clubs 41 g �'" i - 37% • I I I I • County Parks&Open Space . _ ` 37% • Churches ,. r'; 28% • I I • Private or public schools - < 24% • Recreation facilities and centers in neighboring I I I • cities 17% Private instruction (dance,martial arts, etc) ; -( 16% • - I • None of the above _ < 13% • Homeowners Associations/apartment facilities 7% • &amenities lI • YMCA/YWCA ®' 2% • • Others 7% • 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% • Percent of Households • 0 Total Random Sample • - • • • • • • • • RRC Associates, Inc. 23 • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • Open Ended Comments: Reason Do Not Use • Respondents were given the opportunity to write in additional information for the "reasons they do not use/needs improvement" question. Examples of responses are given below: • Don't have the Programs I want, such as... • Youth special needs— Volleyball—Archery—Seniors—Open swimming. • Lack of facilities and amenities, such as... • • Trail accessibility—Pools—Basketball courts—Pool hours—Larger gym. Accessibility, explain... • Class times—Distance—Machines always in use. • • Hours of operation, explain... • • Doesn't fit into heavy work week—during office hours—The senior center at Central Park • can open earlier for working seniors—Senior classes only during the day—Days—Should be Sam to 6pm M thru F—Early PM. • • Other reason: • • Lake activities—No aquatic park— Too many outsiders use the park—Haven't had the • need— Track for radio controlled cars—have not taken the time—Students in high school programs—only personal time—Need full-sized basketball courts—National Forest- II Outdoor activity is golf—Cost of commuting—Some classes too expensive—Dog feces. • • • • • • • • • • • • • • • • • • RRC Associates, Inc. 24 • • • • ! 'RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 u ..i,;, '$as.Auk.xW-L.; ,,., Yh:."ai c-.. _. s • • FUTURE FACILITIES, AMENITIES, AND SERVICES • • Indoor Facilities to be Added, Expanded, or Improved Over Next 5 to 10 Years • Respondents were informed of the following statement. • "The City of Rancho Cucamonga funds parks, recreation, open space, and trail operations and = maintenance with user fees and tax dollars. As you answer the following questions, please keep in mind that while user fees, grants, and donations offset some costs, additional funds are • required for the building, operations, and maintenance of new parks, recreation, open space, • and trail amenities and facilities." • Based on this information respondents rated the greatest indoor and outdoor needs of the • district over the next 5 to 10 years using a 5 point scale where 1=Not at All Important and • 5=Very Important. • The indoor facilities that had the highest average rating of importance, and the highest percentage of households indicating a 4 or 5, included: ID • Indoor children's discovery center/interactive museum (2"d floor of Blaine Library) (with • an average rating of 3.8, 63% of respondents rated this indoor facility a 4 or 5) • • Indoor swimming pool for recreation purposes (3.7 rating; 62% rated 4 or 5) • • Additional library space (3.7 rating; 57% rated 4 or 5) • Second tier of important indoor facilities: • • Additional community use spaces (3.4 rating; 47% rated 4 or 5) • • Additional weight room and cardio fitness space (3.3 rating; 45% rated 4 or 5) • Although these ratings averaged highest among the choices none were above 4.0 or had more than two thirds of households indicating a 4 or a 5 rating. This indicates that indoor facility needs are not exceptionally high. • • • • • • • • • • • • • RRC Associates, Inc. 25 • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 111 Figure 15 Most Important INDOOR Facilities—Average Rating • • Indoor children's discovery center/interactive • museum(2nd Floor of Biane Library) �, 3!g • Indoor swimming pool for recreational purposes I I • (learn to swim programs,water fitness,recreational open swim) • I t • Additional library space _ - 33 A. • Additional community use spaces I I -1 (youth,teen,adult,and/or senior) -. 3.4 111• I I • Additional weight room and cardio fitness space • III • Additional multi-purpose gymnasium space 3:2 • II • Additional fitness class space ; 3.2 • I I I I • Other j 3.5 • . ! f . l ' • 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 • Average Rating • •Total Random.Sample ID • • • • • • • • • • • • • RRC Associates, Inc. 26 • • S S RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - Figure 16 • Most Important INDOOR Facilities—Percentage of Very Important vs. Not at All Important • Indoor children's discovery center/interactive museum 63% . (2nd Floor of Biane Library) -. ED Indoor swimming pool for recreational purposes(learn to 62% , swim programs,water fitness,recreational open swim) - S Additional library space 57% • fit' 18% ' Additional community use spaces 47% - (youth,teen,adult,and/or senior) -?19% ` 5 Additional weight room and cardio fitness space 45% ' 27% r • Additional fitness class space 42% '27% Additional multi-purpose gymnasium space 41% 5 25% _ � I Other 43% • x' 17% ' • 0% 10% 20% 30% 40% S0% 60% 70% • Percent of Households • In Important (4 or 5) ■Not Important (1 or 2) , S S - S S s a • • • i i • • • RRC Associates, Inc. 27 • • S • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • - By combining the top three ranked indoor facilities to be added, expanded, or improved over • the next 5 to 10 years, the following were the indoor facilities respondents indicated as most • important. • • Indoor swimming pool for recreational purposes (49% of households reported this • indoor facility as one of the top three indoor facilities to be added, expanded, or • improved) • Indoor children's discovery center/interactive museum (46% of households) • Second tier of most important indoor facilities to be added, expanded, or improved included: • • Additional library space (37% of households) • • Additional community use spaces (31% of households) ID Although the following were the bottom ranked priorities for indoor facility additions, • expansions, or improvements, almost 1 out of 5 households indicated these facilities as one of • the top three most important: • • Additional fitness class space (19% of households) • • Additional weight room and cardio fitness space (18% of households) • Additional multi-purpose gymnasium space (18% of households) • • Figure 17 • Top Three Most Important INDOOR Facilities-Random Sample • Indoor swimming pool for recreational purposes(learn I I to swim programs,water fitness,recreational open 27' 15% 4914 • swim) Indoor children's discovery center/interactive museum 20% 1IX • (2nd Floor of Biane Library) T Additional library space 18% 6% _� I • I"I` • Additional community use spaces 14% 111 (youth,teen,adult,and/or senior) 31%_ • Additional fitness class space ca 8% M�. 19% • - Additional weight room and cardio fitness space D 6% 8% • 1 JJ • Additional multi-purpose gymnasium space 1114% /8% • I )) • Other M 7% I I I t I I i 0 * 0% 10% 20% 30% 40% 50% 60% • Percent of Households Most Important Second Most Important Third Most Important (Combined) Top Three - RRC Associates, Inc. 28 • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 The figure below shows the open link respondent's ranking of indoor facilities. These rankings mirror the random sampled rankings very closely, though some differences are evident. • Figure 18 - Top Three Most Important INDOOR Facilities—Open Link Indoor swimming pool for recreational purposes(learn to 395 2. 11S 72% swim programs,water fitness,recreational open swim) Indoor children's discovery center/interactive museum (2nd Floor of Biane library) ZF'° 22'° 6,, 'x Additional library space 39'%r _ I i Additional weight room and cardio fitness space 22% 11% 33% I 5 • Additional community use spaces(youth, teen,adult, and/or senior) 6% 22% 28% I • S Additional multi-purpose gymnasium space 6% 11% 22% . Additional fitness class space 6% 17% 1 I • Other 111.1111 1I79; t1111111Ittfitiliiit , t1ir � fj i • 0% 10% 20% 30% 40% 50% 60% 70% 80% , Percent of Households •Most Important D Second Most Important •Third Most Important (Combined)Top Three ., S S S S S • S S S S S S RRC Associates, Inc. 29 - S S • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - Outdoor Facilities to be Added, Expanded, or Improved Over Next 5 to 10 Years Respondents were then asked about the importance of outdoor facilities to be added, expanded, or improved over the next 5 to 10 years. • The following were the highest rated outdoor facilities to be added, expanded, or improved: • Complete Central Park (with an average rating of 4.0, 70% of respondents rated this a 4 • or 5 on a 5 pint scale where 1=Not at All Important and 5=Very Important) • Shade structures in park (average rating of 3.9; 65% rated 4 or 5) • Trail connections within Rancho Cucamonga (3.8 rating; 63% rated 4 or 5) = Second tier of important outdoor facilities consisted of the following: • Outdoor swimming pool for recreational purposes (3.6 rating; 60% rated 4 or 5) • Community gardens/urban agriculture (3.6 rating; 57% rated 4 or 5) • Regional trail connections outside Rancho Cucamonga (3.5 rating; 55% rated 4 or 5) • • Nature-based facilities (3.5 rating; 56% rated 4 or 5) • • Picnic facilities (3.5; 53% rated 4 or 5) • Multi-sports field complex (3.5 rating; 50% rated 4 or 5) • Community gathering spaces/outdoor event facility/amphitheater (3.4 rating; 51% rating 4 or 5) • • All other outdoor facilities listed had less than 50% of households report a 4 or 5 rating and • additional (lighted) tennis courts actually had more households indicate 1 or 2 than 4 or 5. ID When asked about specific trail linkages within Rancho Cucamonga, respondents most frequently mentioned the following: • • Etiwanda Preserve—More North/South Trails—More neighborhood connections- • Victoria Gardens—Connections to Pacific Electric Trail—Alta Looma. When asked about specific trail linkages outside of Rancho Cucamonga, the most common responses were the following: • Connections to adjacent cities— Upland— Through open spaces—La Verne. • • • S S S S S • • RRC Associates, Inc. 30 it S • • F ., • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 Figure 19 • Most Important OUTDOOR Facilities—Average Rating • • Complete Central Park rfrAirir90 .s=w�.r':•4;. .' =--Ts•.r,• 4.0 • Shade structures in park :4.4.:]§ - -'• 3.9 • Trail connections within Rancho Cucamonga + '. • 3.8 • Outdoor swimming pool for recreational purposes (learn 3.6I • toswim programs,waterfitness,recreational open swim) - Communitygardens/urban agriculture „sr-.v. 3.6 • Regional trail connections outside Rancho Cucamonga - ' • 35 • Nature-based facilities(eg,outdoor nature/interpretive - - 1 35 • center) ;: - - ---- - -- - - --- -- _ • Picnic facilities(tables,barbecues,shelters) - _ r 35 • Multi-sport field complex(lighted) - - - 35 • Communitygathering spaces/outdoor event - 13.4 • facility/amphitheater -- -- - - - -- - — New playgrounds -•- -... ... _. 3.3 • More lighted athletic fields - 3.3 I.3 • Basketball courts(lighted) -- 3.3 • Outdoor fitness equipment(in parks and trails) 3 I • Expand parking at City parks and facilities - _ - - -- -- • 3.1 • New park in Southwest RC T_._. _ _ 3.1 • Splashpad/sprayground - 3.1 • Open space/undeveloped areas - . • <- .. 3.1 • Additional dog park(s) • 3.0 • Additional tennis courts(lighted) • 9 • Other • 4.0 • a ss' •Ewrr_flLLrwwwrYS� 1.0 1.5 2.0 2.5 3.0 3.5 4.0 43 5.0 • Average Rating • CI Total Random Sample I • • • • • RRC Associates, Inc. 31 • • • a is • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 II II Figure 20 • Most Important OUTDOOR Facilities- ID Percentage of Very Important vs. Not at All Important II • Complete Central Park = 70% is Shade structures in park _""I3T6 _ _ ' 65% 41 Trail connections within Rancho Cucamonga 63% Outdoor swimming I for recreational purposes (learn 1 ng poo p poses (eam 1 60% • to swim programs,waterfitness,recreational open swim) �_ i • Communitygardens/urban agriculture 157% • Nature-based facilities(e g,outdoor nature/interpretive 56% center) �j _ 1 1 1 55% III ID Regional trail connections outside Rancho Cucamonga -, zu7b :r. I I Picnic facilities(tables,barbecues,shelters) , 53% • 1 -' L3i I Communitygathering spaces/outdoor event I, - „„.�, 51% • facility/amphitheater ,r"23� 1 I 1 Multi-sport field complex(lighted) Z3ab 1, 50% • Basketball courts(lighted) 1 7% - I t.L157b l' 111 More lighted athleticfields 6% 1 • New playgrounds - 6% 0 Splash pad/spray ground • ■ _, 42 • _ .._ r I Outdoor fitness equipment(in parks and trails) 42% Additional dog park(s) %40% 1 I • Expand parking at Gty parks and facilities 39% • f 1 Open space/undeveloped areas INIIIIIMMIMIMMIIIIIMI,z89G 37% • 1 New parkin southwest RC 37% • Additional tennis courts(lighted) 31 3 % 7 I Other 69% • I ! I I I I 1 1 1 I I I I I 1 I I I 1 1 1 1 } 1 1 1 , 0% 10% 20% 30% 40% 50% 60% 70% 80% Percent of Households • 1 • Important(4 or 5) ■Not Important (1 or 2) le is is • • RRC Associates, Inc. 32 • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • .:,.... ,: . . rvL•: it wT:-r•ax ,.m. ,::,. ,1. . _ • As with the indoor facilities, respondents were asked to rank their most important, second most important, and third most important outdoor facilities to be added, expanded, or improved over the next 5 to 10 years.Topping the list was: • • Complete Central Park (36% of households reported this outdoor facility as one of the • top three outdoor facilities to be added, expanded, or improved) • Second tier of most important outdoor facilities to be added, expanded, or improved include: • • Trail connections within Rancho Cucamonga (23% of households) • • Shade structures in park (21% of households) • • Outdoor swimming pool for recreational purposes (20% of households) • Third tier of most important outdoor facilities to be added, expanded, or improved include: • Regional trail connections outside Rancho Cucamonga (13% of households) • Multi-sport field complex (11% of households) • • Community gardens/urban agriculture (11% of households) • • Community gathering spaces/outdoor event facility/amphitheater (10% of households) • All other outdoor facilities had less than 10% of households reporting as one of the three most = important facilities to add, expand, or improve. • • • • • • • • • • • • • • • • • • • • • RRC Associates, Inc. 33 • • • 0 0 0 RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 S • Figure 21 • Top Three Most Important OUTDOOR Facilities—Random Sample I Complete Central Park 21'1 7% _L-9'I. L„j 36% • - ( — ID Trail connections within Rancho Cucamonga 14% 5% ® 23% i • Shade structures in park 10 • 9% IN 21% • Outdoor swimming pool for recreational purposes (learn f I- T • to swim programs,water fitness,recreational open swim 11°a 4% ' 20% • Regional trail connections outside Rancho Cucamonga I 6% F5% 13% - Multi-sport field complex(lighted) 6'1' ,, 4% 111, 11% • Communitygardens/urban agriculture P 5% 3% 10%' • • Com munitygatheri ng spaces/outdoor event 3% 3% 4% 10% facility/amphitheater 1 ill Nature based facilities(eg,outdoor nature/interpretive ■ 3% ® 9X I i center) ), • j • Outdoor fitness equipment(in parks and trails) I �I 9% I i II Splash pad/spray ground 4% N! 8% • • New parkin southwest RC 5° Ill 74 • Additional dog park(s) 4% �i 7% Picnic facilities(tables,barbecues,shelters) S 7% • Expand parking atCity parks and facilities 3% N, 6% • - Openspace/undeveloped areas 3% .1 6% . • More lighted athleticfields 1 3. 1 5% . • Additional tennis courts(lighted) 1 3%I 5% • New playgrounds 1111 11i.5% 11 , 1 i kil ' i it ' ii iil ■ . : iit ' - 0% 5% 10% 15% 20% 25% 30% 35% 40% • Percent of Households • `.?Most Important Second Most Important Third Most Important (Combined)Top Three a a S a • RRC Associates, Inc. 34 S • i RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • The open link results on the ranking of the three most important outdoor facilities are fairly similar to the random sampled results, though differences exist. Figure 22 Top Three Most Important OUTDOOR Facilities—Open Link Trail connections within Rancho Cucamonga 16% 16% 496 Complete Central Park 16% ;4 MI= 16 42% Outdoor swimming pool for recreational purposes (learn to swim programs,water fitness,recreational open swim) ig11%:. � .- ....._..:.: 11% 42% IP Multi-sport field complex(lighted) y -I I. <rat ' . 32% Shade structures in park ++; J 26% Splash pad/spray ground : ,MJ, ;1 21% • Com munitygatheri ng spaces/outdoor event facility/amphitheater 16% Nature-based facilities(eg,outdoor nature/interpretive 1 5 • 5% 16% ID center) New parkin southwest RC IIIEK-Li j j% Additional dog park(s) 5% 5% 11% • Picnic facilities(tables,barbecues,shelters) 11% 11% • Expand parking atOty parks and facilities 5% 5% Community gardens/urban agriculture Regional trail connections outside Rancho Cucamonga 5% 5% Additional tennis courts(lighted) 5% 5% • Other pm 5% New playgrounds 0% Basketball courts(lighted) 0% • Open space/undeveloped areas 0% • More lighted athletic fields 0% Outdoor fitness equipment(in parks and trails) 0% • 7 I ' 1 ; 1 4 1 4. i I 1 1 0% 10% 20% 30% 40% 50% Percent of Households •Most Important 0 Second Most Important •Third Most Important (Combined)Top Three IlD • S • RRC Associates, Inc. 35 5 S S • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • Facility and Park Options to be Developed in Rancho Cucamonga Concentrating on specific facilities, indoor and outdoor, respondents were asked which options were most important and second most important to be developed. When combined, • completing Central Park rated highest to be developed with 42% of households indicating as • the top or second top priority. Trails and trail connectivity followed closely behind with 38% of households. • Second tier of most important park and facility options: . • Focusing on maintaining what Rancho Cucamonga has was also fairly important (27%). • Third tier of important options: • Indoor swimming pool for recreational purposes (21%) • Improve existing parks/community centers/city facilities (20%) • Children's discovery center/interactive museum (19%) • • Outdoor swimming pool for recreational purposes (15%) • Figure 23 Most Important Facilities or Park Options to be Developed—Random Sample • I • Complete Central Park 22% 20% 4;16 Trails and trail connectivity 16-, 22% 38% Focus on maintaining what we have 13% 14% 27% • Indoor swimming pool for recreational purposes 13% 8% 21% • Improve existing parks/community centers/city facilities 11% 10% 20% • - Children's discovery center/interactive museum 11% 9% 19% • Outdoor swimming pool for recreational purposes 6% 9% 15% = Multi-sports field complex 6°� , g� Improve existing Equestrian Center II 2% Gymnasium J 2% }rtrltr, r�r. ,rr�._ fir . ,,r „t , t, . ttr„ . 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Percent of Households - _— Most Important Second Most Important (Combined)Top Two J • • • • • RRC Associates, Inc. 36 • • a • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - - III The open link results for the most important facilities or park options to be developed are fli consistent with the random sampled results except that the open link results show the most support for a children's discovery center/ interactive museum. The other top four options are a ranked in the same order as the random sample. 5 a Figure 24 - Most Important Facilities or Park Options to be Developed—Open Link 0 Children's discovery center/interactive museum 11111111MIIIIIII 53% • • Complete Central Park 26% O 37% . Trails and trail connectivity 16% 26% 5 Focus on maintaining what we have `. .0 21% 0 Indoor swimming pool for recreational purposes M'' 21% • • Outdoor swimming pool for recreational purposes ( 116% . Multi-sports field complex "MP 11% - Improve existing Equestrian Center is 5% • Improve existing parks/community centers/city facilities 5% 5 Gymnasium 0% - 0% 10% 20% 30% 40% 50% 60% Percent of Households - •Most Important 0 Second Most Important (Combined) Top Two ,___A IIII al al a - • so - S fa - is a RRC Associates, Inc. 37 5 is e • • - RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • PROGRAMS, ACTIVITIES, AND SPECIAL EVENTS • • Degree to Which Programs, Activities, and Special Events are Meeting Household Needs • To assess the need for certain programs and how well certain programs meet the needs of • Rancho Cucamonga households, respondents were asked directly if they have a need for • several specific programs. If they did have a need, they were asked how well their needs were • being met by the City. The majority of households indicated they had a need for the following programs, activities, and special events: • • Special events (71% of households indicated they have a need; these households • indicated this need as 72% met on average) w • Fitness and wellness programs (61% have a need; 61% met) • • Cultural/arts programs (55% have a need; 72% met) • Second tier of households indicating they have a need: • • General education, skills education (49% have a need; 59% met) • • Environmental/nature programs (47% have a need; 54% met) • • Volunteer programs (46% have a need; 66% met) • • Senior activities (40% have a need; 64% met) • The range of how well the programs, activities and special events are performing varies greatly • within Rancho Cucamonga. • • Special events serves as an exemplary program where there is a high percentage of • households indicating a need for this program, and those needs are being very well met. • • Youth sports programs, however, shows a relatively low percentage of households indicating a need but this need is also being very well met. Evaluating this program • further, 100% of single parent households indicated a need for this program. Though • few households indicated a need for this household overall, single parent households • rely heavily on this program. • • Environmental and nature programs showed a high percentage of households reporting a need, however this need is not being well met. The data does not indicate which • household type would benefit most from improving this program which may indicate • that all households would benefit. • • • • • • • • • • • RRC Associates, Inc. 38 • • • w RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - a Figure 25 Programs,Activities, and Special Events—Percentage of Households Stating a Need a a Special events(e g,concerts/movies in the park 1 1 1 1 1 1 - Founders Parade,fireworks,community celebrations) " . -"f �.. _ 71' - Fitness and wellness programs Ig *.. -+. .. C' ' ,l:161% - Cultural/performing arts programs ins ' _ _ 't 55% - General education,skills education(computers, _ • cooking,babysitting,etc) Environmental/nature programs ' ,. :; 47%- 5 Volunteer programs(eg,coaching,senior volunteers, so L 5 ewis Family Playhouse and library programs etc) __ _,___ _%'. 46% Senior activities _ _ _ 4 40% 11. S Sports programs-adult 34% - Learn to swim programs . 34I - • Familyprograms _ ' 29% 5 Children/youth activities(non-sport) _ _ 25% 5 S Sports programs-youth 23% . all,Baby Boomer programs 20% - S Summer daycamp i 15% - I al Teen activities 14% 5 Other '. 14% al its 0% 10% 20% 30% 40% 50% 60% 70% 80% - Percent of Households - JTotal Random Sample • ili as a RRC Associates, Inc. 39 5 is a • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • Figure 26 • Programs,Activities, and Special Events—Degree to Which Needs are Being Met • I I I I I I I • Sportsprograms-youth .;, :.-.. , "v " _�: 72'. • Cultural/performingaris programs 4': "-172'; Sportcprograms-adult r !' 69% • Special events(eg,concerts/movies in the park, • Founders Parade,fireworks,community celebrations) • Volunteer programs(eg,coaching,senior volunteers, Lewis Family Playhouse and library programs etc) _ __ 66% • • Senior activities - 64% • Fitness and wellness programs 61% = Family programs _ _.._ - . _ 61% • Teen activities ( 60% • Children/youth activities(non-sport) � -. 60% • General education,skills education(computers, • cooking,babysitting,etc) _ _ _ __ _ _ 59% Summerday camp 55% • Environmental/nature programs 54% • Leamtoswimprograms . 54% Mai • • Baby Boomer programs _ : 40% • • Other 31% • 0% 10% 20% 30% 40% 50% 60% 70% 80% • Average Percentage Level • JTotal Random Sample • • • RRC Associates, Inc. 40 • • SI 0 RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • III is Figure 27 Programs,Activities, and Special Events—Degree to Which Needs are Being Met— 0 Percentage Needs Met vs. Needs Not Met III • Sports programs youth 68% - Cultural/performing arts programs 66% 0 . 10%' Sports programs-adult 63% • T i 0 Special events(e g,concerts/movies in the park, 62% Founders Parade,fireworks,community celebrations) ( T6% • Volunteer programs(eg,coaching, senior volunteers, 60% Lewis Family Playhouse and library programs etc) 1 1716 - 1 0 Senior activities 5696 Learn to swim programs 52 • • I i f Fitness and wellness programs I136 if 51% 0 1 i • General education,skills education(computers, 1 49% cooking,babysitting,etc} I i 0 Teen activities 114% 48% . . • I - Family programs - 47% Children/youth activities(non-sport) 45% • 1,% 1 Summerdaycamp rTrgri 43`Yo . • Environmental/nature programs _j 43% - Baby Boomer programs 28% ' - 53% . Other : 22% 0 66% 1 I - { I Iq i I { i f I I 1 I I I j I - 1 I I 0% 10% 20% 30% 40% 50% 60% 70% 80% - Percent of Households al ■!Needs Met Well(75%or 100%) Ilk Needs Not Met Well(0%or 25%) - • 0 RRC Associates, Inc. 41 , • a • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • When asked to rank the most important, second most important, and third most important programs, activities, and special events to their household, the majority of households indicated special events as the most important (36% of households) followed by fitness and wellness programs (30%). • The second tier of programs, activities, and special events most important to Rancho Cucamonga households include: • Senior activities (21% of households reported this program as one of the top three • important to their household) • • Environmental/nature programs (19%) • • Cultural/performing arts programs (17%) • General education, skills education (17%) • Third tier of most important programs: • Sports programs -youth (15%) • • Sports programs - adult (13%) • • Children/youth activities - non-sport (12%) • Learn to swim programs (10%) • Volunteer programs (10%) S Examining further, households with kids at home showed cultural and performing arts • programs, environmental/nature programs, and youth sports programs were the most • important programs. Households with no kids indicated cultural and performing arts programs, and fitness and wellness programs as the most important programs. Finally households with S children no longer at home reported special events as the most important single program. These differences are not surprising; they show that households at different stages in their • family cycle participate in and value recreation resources differently. S S S S S S • S S S S S S S • RRC Associates, Inc. 42 S S II • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - • Figure 28 • Programs,Activities, and Special Events—Most Important to Households • • Special events(e g,concerts/movies in the park, Founders Parade,fireworks,community celebrations) , 13% 11% _ 12% - 36 • Fitness and wellness programs 15%0 9% 696 3096 • i • Senior activities 12°'% 5% ! 21% I • - I I • Environmental/nature programs MI 6% 11996 T 1 • Cultural/performing arts programs 8°% 6% •j 17% � • • General education,skills education(computers, I • cooking,babysitting,etc) 9 ' 4% MB 1796 • Sports programs-youth 9% 5% 'f 15% • _ I • Sports programs-adult 9% �} 13% • i i I • Children/youth activities(non-sport) ® 5% ® 12% ID j i - 1 1 i • II � Learn to swim programs ® 4% .I 10% . Volunteer programs(eg,coaching,senior volunteers, • 396 10% Lewis Family Playhouse and library programs etc) Fall, ,� 1 • Family programs ®■ 6% • - I I � • Baby Boomer programs , 1111' 6% • --1 ! I • Teen activities I 1 4% • Summer day camp I i 4% • t t, l-r--t i t t t $ t l t- ---t t • 0% 5% 10% 15% 20% 25% 30% 35% 40% Percent d Households • I I r Most Important Second Most Important Third Most Important (Combined)Top Three i • II • • • RRC Associates, Inc. 43 • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • - _ _ = In-Need vs. Needs-Met Matrix—Current Programs/ Events • As with current programs and facilities, it is informative to plot and compare the programs, activities, and special event scores for households in need and needs being met using a similar • "In-Need vs. Needs-Met" matrix. In Figure 25, scores are displayed in this matrix using the mid- • points for both questions to divide into four quadrants In-Need scale midpoint was 33% (33% • of households indicated having a need for a program); Needs-Met midpoint was 57% • (households indicating a need rated this need as being 57% met). A positioning of each location in comparison to each other is detailed. • • The upper right quadrant shows the programs, activities, and special events that had more • households in need of a program and that program need was being well met. Special events stand out as a clear example of successful programming: they are important and the • community needs are being met. Similar conclusions can be drawn for other programs that fall • in the upper right quadrant. The following are programs that had a high percentage of • households in need and those needs are well met: • • Special events • Senior activities • • Cultural Performing Arts programs • Adult sports programs • Volunteer programs • • Programs located in the upper left quadrant are programs with a relatively high number of • households in need where needs could be improved significantly. Improving these programs 1111/ would have a strong impact on the degree to which needs are being met overall. Referring back to Figures 21-23, although these programs were not listed as the absolute most important • to households, the degree to which needs are currently being met have the most potential for • improvement. These programs include: • • General education/skills education classes • • Environmental/nature programs • Learn to swim programs • • Programs found in the lower left quadrant, further below the in-need midpoint, are programs • not meeting needs well; however, they are important to fewer members of the community. • These "niche programs" have a small but passionate following; therefore, it is important to measuring participation and planning for potential future enhancements. • • Baby Boomer programs • Children/youth activities • • Summer Day camps • Family programs • • Teen activities • The lower right quadrant shows programs that are not important to many households, yet are meeting their needs very well. It would be beneficial to evaluate if the resources supporting • these programs outweigh the benefits. It is encouraging that these programs are performing • very well but if resources used to support these programs are excessive, reallocating these • resources to the programs in the upper left quadrant may be a better investment. • • Youth-sports programs • • RRC Associates, Inc. 44 • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • • • Figure 29 • Programs,Activities, and Special Events—In-Need vs. Needs-met Matrix-Random Sample • 80% Higher number of HH in-need/ m 3 Higher number ofHHin-need/ Lower level of needs being met 0 z rn i Higher level of needs beingmet • a m O o 0 • CO cCOn m y Special Events co -I O • a e T Fitness Wellness Prog • es- Cultural Performing Arts • N E Gen Edu/Skills Edu a! • A e`o Env./Nature Prog o \ y u, V� Volunteerprog • • c i MIDPOINT OF • v °J IMPORTANCE Senior Activities c To— RATINGS Learn to Swim 'mg V • o, SCORES(33%) Sports Prog-Adult • v 0 -c 0--Family Prog • a) ? • t Baby Boomer Prog Children/youth Activities? o m Sports Prog-Youth • m •P— Teen Activities a Summer Day Camp • Lower numberofHHin-need/ Lower number of HH in-need/ • 0% Lower level of needs being met Higher levelof needs beingmet • 40% 80% How well needs are currently being met (average percentage rating) • • • • • • • • • • • • • • • • • RRC Associates, Inc. 45 • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • FINANCIAL CHOICES • • Amount of Dollars Currently Being Spent • Respondents were asked their opinion regarding the amount of dollars currently being spent by • the City of Rancho Cucamonga for several functions. Many respondents indicated they don't • know/don't have an opinion regarding how much is currently being spent on any of the • categories (i.e. providing current recreation programs; maintaining existing parks, trails, and rec. facilities; improvements to existing parks, open space, trails, and rec. facilities; and building • new parks, open space, trails, and rec. facilities). This lack of opinion indicates Rancho • Cucamonga residents are relatively uninformed about how their tax dollars are being spent. • Overall, however, there were more respondents who indicated that the city was spending too • little on all of these categories than too much. • Regarding providing current recreation programs specifically, many of the respondents • reported they felt the city was spending about the right amount (44%). However, roughly 41% • indicated they did not know (or have an opinion) on this question Many of the respondents • reporting they did not know have been living in Rancho Cucamonga for less than 10 years. They also tended to be households with either no children at all, or their children were no longer at • home. • • About 57% responded the city is spending about the right amount on maintaining existing • parks, trails, recreation facilities and community centers. Another 30% reported they did not • know. Similar to the question regarding providing current recreation programs, many of the respondents reporting they did not know have been living in Rancho Cucamonga for less than • 10 years and were in households with no children or with children who no longer lived at home. • • When asked about improvements to existing parks, open space, trails, and recreation facilities, • 45% of respondents felt the city was spending about the right amount and about 45% did not know. Evaluating the data more closely showed that length of time in the community was not a • clear indicator of the type of respondent indicating they did not know. Consistent with the • previous questions, however, households with no children or children no longer at home • tended to not have an opinion. • In regards to building new parks, open space, trails, and recreation facilities, roughly 35%felt • the City was spending about the right amount and 36% did not know. Length of time in • community did not indicate who was reporting a lack of opinion. However, similar to each of • the previous questions, households with no children or children no longer at home tended to • report uncertainty, except for single parent households. Every single parent household reported the city was spending about the right amount. • • • • • • RRC Associates, Inc. 46 • • S RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • Figure 30 • Financial Choices-Opinions Concerning Amount of Dollars Currently Being Spent S 1 10% Providing current recreation 44% . -/•■11•11•1111.11111 - programs i 5% ; 41% • a Maintaining existing parks,trails, recreation facilities and 57% • community centers -t ' 30% i Improvements to existing parks, 11% • trails,recreation facilities and t7% i f 145% community centers j 32% S 1 i r Building new parks, trails, { 20X - recreation facilities and _r19% ` r 35' • community centers I 369 i • 14 4 ; , , , { , , , , , , , , , 1 , , , 0% 10% 20% 30% 40% 50% 60% Percent of Households • •Too little About right •JToo much ■ Don't Know • S a S S S S a S S S S RRC Associates, Inc. 47 . s • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Additional Amount of Taxes Willing to Pay Respondents were given the following description to help them answer how much additional tax they would be willing to pay annually to increase recreational opportunities in Rancho Cucamonga. "The City will always seek alternative funding mechanisms like grants, partnerships, and sponsorships to help fund new or ongoing projects;however, additional tax revenues will be required to provide and develop additional quality recreation facilities and programs." If additional assessment revenues were used as a funding source, about one third of respondents would not be willing to pay, and about 65% of respondents indicated they would be willing to pay something. Roughly 22% reported they would pay an additional $1-$25; 9% - each for$26 to $50 and $51 to $75. Almost one forth indicated they would be willing to pay • more than $75 annually. If additional sales tax revenues were used as a funding source, 40% indicated an unwillingness to pay. About 60% of respondents reported a willingness to pay at least 1/8 cent. Roughly 19% reported exactly 1/8 cent; 12%for 1/4 cent; 9% for% cent; and 20% indicated a willingness to pay • an additional 1 cent sales tax. a Examining further, households who earn the most annual income generally reported the most willingness to pay additional taxes. Respondents living in the community between 6 and 15 years were also the most willing to pay. The presence of kids within households did explain the - willingness to pay additional taxes for recreation. Regarding assessment taxes specifically, households that earn less than $25,000 or between $50,000 and $150,000 were the least likely to be willing to pay. Concerning sales taxes, households earning less than $100,000 per year were the least likely to be willing to pay. S S • S S S S S S ID S S S • RRC Associates, Inc. 48 S S • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Figure 31 • Financial Choices—Additional Amount Willing to Pay Annually in Taxes • • Additional I I I I I I I • Amount of None .F `2: • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • • COMMUNICATION • The Grapevine/Rancho Reporter is by far the best method of receiving information about park, recreation facilities, services, and programs offered by the city (45% of households). Other • methods that are best used for communicating include: • • City E-mail (Listserve) (14% of households) • City of Rancho Cucamonga Website (10% of households) • • Posters/flyers (9% of households) • Respondents were also asked what methods they normally receive information on parks, • recreation facilities, services, services, and programs. Encouragingly, the majority of • respondents (82%) reported the Grapevine/Rancho Reporter as the most common method of receiving information, followed by the RC website and the newspaper. When asked the best • method of receiving information results further confirmed the importance of the • Grapevine/Rancho Reporter and e-based methods including the City's email and website. • Several methods of usually receiving information were some of the least preferred methods. • These methods are as follows: • • Lewis Family Playhouse Season Brochure (0% of all households indicated this method as the single best method for communicating information but 27% indicated this method • as a normal method of receiving information) • • At the recreation facilities/program location (1% reported as best; 21% reported as the usual method) • • Local newspaper (3% reported as best; 29% reported as the usual method) • • Internet/websites (6% reported as best; 25% reported as the usual method) • • The City E-mail (Listserve) method has the most potential for improvement. While only 3% receive information through this method, 14% of households reported this method as the • single best method. Considering the inexpensive cost of email, Rancho Cucamonga can easily • take advantage of this opportunity and improve their overall performance on providing • communication. = Regarding overall performance on providing communication, on a scale of 1 to 5 where 1=Poor and 5=Excellent, respondents graded the City's performance on providing information about • parks, recreation facilities, cultural arts, open space, trails, and/or programs. With an average • score of 3.7 (median of 4.0), Rancho Cucamonga performs better than average but can still • improve. • • • • • • • RRC Associates, Inc. 50 • • al RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 - a Figure 32 III Communication-How Information is Currently Received/Best Method to Be Reached II • The Grapevine/Rancho I I I 1: 45% S Reporter iiiiiiiiMM.M 82% • t I C II ity E-mail (Listserve) I' — 14% 3%� • City of Rancho Cucamonga 10% . website ' 35% I Posters/flyers _ S Mil 9% • i 246 all Other 9% • � I e Internet/websites In 616 Performance on Providing -Emilmir 25% Communication 1 . II 3% Average:3.7 Local newspaper 29% 35% --3-2-% - Median:4.0 1 30% - . 27% 25% - Social networking(i e Twitter, 111 3% 25% - — - Facebook) �J 9% o - • = 20% — At the recreation II 1% S 15% --1196 facilities/program location , 1 21% d 10%_ — — • d 4% II 1% 5% -_ .— _ S RC cable TV channel(RCTV) - 12% 0% , i i ' , I c b n' of Lewis Family Playhouse 0% � Qo 5 Season Brochure 11.1.1=1.J 27% ,��(2' 1 y � 0%� 1 Total Random Sample all billboards 10% i t t , t t ; , t t t I I , , t I 1 1 1 1 1 1 1 1 t . 1 t . t t i r t t t t t I • 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Percent of Households - ■ Best Method "Current Method • III a e III so e 0 al RRC Associates, Inc. 51 - • I • • - - RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 SUGGESTIONS / OPEN ENDED COMMENTS • - Respondents were given the opportunity to list any additional comments or suggestions • regarding parks, recreation facilities, cultural arts, open space, trails, and programs provided in Rancho Cucamonga. The resulting comments cover a wide variety of issues important to residents as well as a number of specific areas for potential improvements. The full set of comments, which can be found in the appendix, should be viewed in order to understand the • extent of issues covered and the specific types and location of these issues. Overall, there were some themes that emerged, including completing Central Park, build new pool(s) or provide more pool hours, do not raise taxes or build anything new, Example Comments - • THE LACK OF COMPLETION OF CENTRAL PARK IS A SHAME. 111 • I would really like to see Central Park completed. • I DO HOPE THAT THEY DO COMPLETE THE CENTRAL PARK SOON. • MORE SWIMMING POOLS AND MUSEUMS. • We marked the outdoor swimming pool in preference to Central Park. However, it would be our hope the completion of Central Park would include an outdoor Olympic-size pool. • • JUST FINISH CENTRAL PARK. • CENTRAL PARK FINISHED SOON SEE; TRAIL EXPANDED AND DEVELOPED MORE. MORE TREES FLOWER GREENER GRASS. • WE NEED OUR NEW SWIMMING POOL AND OUT SOUTH WEST PARK. • Our property tax is already very high and keeps going up. People are losing homes left • and right. Recommend you should not add any more programs and facilities due to the - reason tax will go up. At this economy I do not think anybody can afford increase tax. • I don't know anyone that knows what a completed Central Park would include. I think over the next 3-5 years we should focus on what we have, and maybe improve existing parks and add community events (ex concerts in the park-like Redlands). 5 • No more increase in taxes for local residents. WE realized that other residents from - other cities are using the facilities as well. Why penalize Rancho Cucamonga residents • paying the taxes? • WE HAVE ENOUGH PARKS--KEEP THE CURRENT EMPLOYEES AND MAINTAIN THE STATUS QUO--KEEP IT THE WAY IT IS UNTIL THE ECONOMY TURNS AROUND. • We have been waiting for Central Park for 30 years. • • The funding for Central Park was in place when construction was started- how come it is • not completed! S S S • S - RRC Associates, Inc. 52 S • • • • • • • • • • • • is • • • • • • is • it • • • • to • • • • • • • • Appendix 1 - Cover Letter and Survey Instrument S • • • • • • • S • • • • I rw IS; It r. Parks, Recreation,Cultural Arts, Open Space,Trail Facilities, Programs and Services RANCHO Comprehensive Community Recreation Needs Assessment Survey CUCAMONGA • Community Services • • Dear Community Member: • • The City of Rancho Cucamonga, Community Services Department provides an array of programs and services to our community's residents and visitors. The City is conducting a Community Recreation Needs Assessment to create a • vision for our parks, recreation, cultural arts, open space, trail facilities, programs and services for the next 10-15 • years. • Please help us identify our community's recreation needs and priorities by sharing your and your family's community recreation uses and desires now and for the future. Only a random sampling of households have received this • survey, so your responses are very important. Even if you do not currently use our parks, community centers, facilities • and services, we would still like to hear from you. • We encourage you to discuss the following questions with other members of your household so answers reflect • combined opinions. ALL responses are important to us and will be kept confidential. • Please return your questionnaire within 10 days of receipt in the enclosed, self-addressed, postage-paid envelope to ensure your response is recorded. To obtain a large-print format survey, please contact the Community Services • Department at (909) 477-2760. • Save Money and Resources — Complete the survey online using the website below and login with the password • provided. • www.rrcinfo.com/RC password: • To thank you for your participation, no matter whether using the mail-in form or completing it online, you can enter a • drawing for prizes that include: • • RC Quakes 2013 Baseball Game - 10 tickets in City Suite (Does not include food or beverages) • (1 awarded) • Family 4 packs for the City's 4th of July Spectacular(4 awarded) • • Individual RC Quakes Game Ticket Vouchers (50 awarded) • To enter the drawing, simply write your first name and daytime phone number and/or email in the area provided at the • bottom of the page, and return with your paper survey. Or, if you respond on the web survey, you will have the opportunity to give your contact information after completing that survey. Winners of the random drawing will be • contacted by phone and/or by email at the end of April 2013. • We appreciate and thank you for your time. The planning of the City's future recreational programs and services relies • on the feedback of our residents! • Sincerely, • Nettie Nielsen • Director of Community Services • City of Rancho Cucamonga, CA • City of Rancho Cucamonga, Community Services Department—Community Recreation Needs Assessment Drawing i To be entered in the prize drawing, please provide your first name and phone number for notification if you win, and return • this with your survey or to RRC Associates, 4940 Pearl East Circle, Suite 103, Boulder, CO 80301. = First Name: Daytime Phone Number: and/or e-mail address • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY— 2013 IIIII a CURRENT PROGRAMS AND FACILITIES - 1. Approximately how many times in the last twelve months have you or members of your household(include all family members and - guests)used the following facilities,amenities,and programs supported and managed by the City of Rancho Cucamonga?(ENTER NUMBER OF TIMES OR"0"IF NONE) so Then,please rate how important each of these facilities and amenities is to you and your household, using a scale from 1 to 5,where - 1 means"Not At All Important"and 5 means"Very Important." #TIMES USED IN NOT AT ALL VERY 5 LAST 12 MONTHS IMPORTANT NEUTRAL IMPORTANT City recreation programs/classes-youth 1 2 3 4 5 0 City recreation programs/classes-teen _ _ 1 2 3 4 5 so recreation programs/classes-adult 1 2 3 4 5 City recreation programs/classes-seniors_ _ _ ____ _ 1 __ 2 3 4 5 ] al City sports programs/classes(all ages) 1 2 3 4 5 'Cityaquaticsprogramslclasses(all a ges)_ 1 _ _ 2 3 4 5 ] ID City Performing Arts Center:Lewis Lewis Fa mily Playhouse 1 2 3 4 5 - City Libraries and Bookmobile____ _ _____ _ 1 _ - _ 2 _ ___ 3__ __4 ___ __ 5____] City athletic/sports fields 1 2 3 4 5 0 City trails— ----— — 1 2_ 3 4 5 _1 City equestrian facilities __ 1 2 3 4 5 City Animal Care and Adoption Center _ _ ___ __ __ _ _ 1 _ _ 2____ 3 _ 4 __ _ 5__, 5 City parks(playgrounds,shelters) 1 2 3 4 5__ Katy Teen Center _ 1 2 _—_ 3 4 5 I so Rancho Cucamonga Family Sports Center 1 2 3 4 5 - Special use facilities/areas(skate park,dog park, 1 - LEpicenter stadium,tennis courts) _ 1 2 3 4 _5_ Other 1 2 3 4 5 - 2. Overall,how satisfied are you that the parks,recreation facilities,community centers,trails,and programs provided in Rancho . Cucamonga are currently meeting the needs of you and your household? (CIRCLE APPROPRIATE RESPONSE FOR EACH WHETHER YOU USE THE FACILITY/PROGRAM OR NOT) 0 NOT NOT - AT ALL VERY SOMEWHAT MOSTLY COMPLETELY DON'T KNOW/ SATISFIED SATISFIED SATISFIED SATISFIED SATISFIED NO OPINION City recreation programs/classes-youth 1 2 3 4 5 0 5 (City recreation programs/classes_teen 1 _ 2 3 4 5 0 ] - City recreation programs/classes-adult 1 2 3 4 5 0 City recreation programs/classes-seniors 1 _ 2 3 4 5 – 0 ] S City sports programs/classes(all ages) 1 2 3 4 5 0 City aquatics programs/classes(all ages)_ 1 2 3 4 _ 5 0 J 0 City Performing Arts Center-Lewis Family Playhouse 1 2 3 4 5 0 - City Libraries and Bookmobile 1 2 3 4 5 0 City athletic/sports fields 1 2 3 4 5 0 0 ty trails_ 1 2 3 4 5 0 - City equestrian facilities 1 2 3 4 5 0 ,City Animal Care and Adoption Center 1 2 _ 3 4 5 0 I ID City parks(playgrounds,shelters) 1 2 3 4 5 0 ICity Teen Center 1 _ 2 3 4 5 0 a Rancho Cucamonga Family Sports Center 1 2 3 4 5 0 - %Special use facilities/areas(skate park,dog park, Epicenter stadium,tennis courts) 1 2 3 4 5 0 5 Other 1 2 3 4 5 0 - 3. Do you have any comments/suggestions on how these can be improved to better meet the needs of you and your family? 5 a a is a S is 1 5 a • et 4. If you do not use Rancho Cucamonga parks, recreation facilities,community centers,open space,trails,and programs,why not? • (CHECK ALL THAT APPLY) 01) O Not aware of programs/facilities offered 12) ❑ Customer service/staff knowledge • 02) O Don't have the programs I want(such as: ) 13) O Price/user fees • 03) O Quality of equipment needs improvement 14) O Hours of operation(explain: ) 04) O Lack of facilities and amenities(such as: ) 15) O Need more restrooms • 05) ❑ Overall maintenance needs improvement 16) O No time/other personal issues(e.g.,health, a 06) O Crowding/not enough space mobility) 07) O Accessibility(explain: ) 17) ❑ Prefer other recreation providers is 08) ❑ Lack of transportation 18) O None nearby • - 09) ❑ Condition of facilities 19) ❑ No interest in using 10) O Safety and security 20) ❑ Other: • 1 t) O Lack of parking 5. What other parks,recreation facilities,community centers,open space,trails,and programs,if any,do you use?(CHECK ALL THAT • APPLY) • al) ❑ Private or public schools 06) O Private instruction(dance,martial arts,etc.) 02) O Churches 07) O Recreation facilities and centers in neighboring cities 5 03) O YMCA/YWCA 08) O County Parks&Open Space so O Homeowners Associations/apartment facilities& 09) O National Forest amenities to) O Others: • 05) O Private health and fitness clubs 11) ❑ None of the above • FUTURE FACILITIES,AMENITIES,AND SERVICES TO INCLUDE • The City of Rancho Cucamonga funds parks,recreation, open space, and trail operations and maintenance with user fees and tax dollars. As you answer the following questions,please keep in mind that while user fees, grants, and donations offset some costs, additional funds are required for • the building, operations, and maintenance of new parks,recreation,open space, and trail amenities and facilities. • 6. How important will it be for the following INDOOR facilities to be added,expanded,or improved in Rancho Cucamonga over the next 5 or 10 years? S NOT AT ALL VERY DON'T ADDED,EXPANDED OR IMPROVED: IMPORTANT NEUTRAL IMPORTANT KNOW • t) Additional community use spaces(youth,teen,adult,and/or senior) 1 2 3 4 5 0 I2) Additional multi-purpose gymnasium space 1 2 3 4 5 0 5 3) Indoor swimming pool for recreational purposes(learn to swim • programs,water fitness, recreational open swim) 1 2 3 4 5 0 ,r4 Indoor children's discovery center/interactive museum 0 —((2nd Floor of Biane Library) 1 2 3 4 5 0 • 5) Additional fitness class space 1 2 3 4 5 0 is) Additional weight room and cardio fitness space 1 2 3 4 5 0 0 7) Additional library space 1 2 3 4 5 0 • L) Other: 1 2 3 4 5 0 1 - 7. Insert one number(1-8)from the list in Question#6 above for you and your household's highest priority to be added,expanded,or improved in Rancho Cucamonga. Please also indicate your second and third priorities. • Most important Second most important Third most important • 8. How important will it be for the following OUTDOOR facilities to be added,expanded,or improved in Rancho Cucamonga over the next 5 or 10 years? NOT AT ALL VERY DON'T ADDED,EXPANDED OR IMPROVED: IMPORTANT NEUTRAL IMPORTANT KNOW • 91) Multi-sport field complex(lighted) 1 2 3 4 5 0 02) Trail connections within Rancho Cucamonga • (where,specifically? ) 1 2 3 4 5 0 • I 03) Regional trail connections outside Rancho Cucamonga (where,specifically? ) 1 2 3 4 5 0 • 04) Complete Central Park 1 2 3 4 5 0 05) Expand parking at City parks and facilities 1 2 3 4 5 0 • os) Open space/undeveloped areas 1 2 3 4 5 0 • I 07) Nature-based facilities(e.g_,outdoor nature/interpretive center) 1 2 3 4 5 0 oa) Shade structures in park 1 2 3 4 5 0 • I os) Community-gardens/urban agriculture 1 2 3 4 5 0 to) New playgrounds 1 2 3 4 5 0 0 I 11) Additional dog.park(s) 1 2 3 4 5 0 • 12) Community gathering spaces/outdoor event facility/amphitheater 1 2 3 4 5 0 ( 13) Additional tennis courts(lighted) 1 2 3 4 5 0 5 14) Outdoor swimming pool for recreational purposes (learn to swim • programs,water fitness,recreational open swim) 1 2 3 4 5 0 • 2 0 a • is) New park in southwest RC 1 2 3 4 5 0 J 16) More lighted athletic fields 1 2 3 4 5 0 - -------------- --- ------ ----- ------------ ----- -- ! 1i) Splash pad/spray_ground 1 2 3 4 5 0 ia) Picnic facilities(tables barbecues,shelters) _ 1 __ 2 _ _3 _ 4 5 __ _ 0 - 19) Basketball courts(lighted) 1 2 3 4 5 0_ 20) Outdoor fitness equipment(in parks and trails) 1 _ 2 3 4 5 0 a __21) Other: — — -- — — -- - 1 2 3 —4-----------0 9. Using the numbers 1 through 21 for the items listed above,indicate you and your household's highest priority to be added, - expanded,or improved in Rancho Cucamonga. Please also indicate your second and third priorities. Most important Second most important Third most important a al 10. Following is a list of facility/park options that could be developed in Rancho Cucamonga. Which of the following is most important to you and your household? And second most important? Please rank your highest priority by inserting a"1"by that option and a"2" 0 for your second priority. Please choose only two. - Multi-sports field complex Gymnasium - Trails and trail connectivity Children's discovery center/interactive museum Indoor swimming pool for recreational purposes Improve existing parks/community centers/city ID Complete Central Park facilities Outdoor swimming pool for recreational purposes mprove existing Equestrian Center - Focus on maintaining what we have - PROGRAMS,ACTIVITIES,AND SPECIAL EVENTS . 11. Please indicate if YOU or any member of your HOUSEHOLD has a need for any of the following parks, recreation,and open space programs by circling'V'for YES or'N'for NO next to the program listed. If YES,please then rate how well your needs are being met ID by the programs currently available from the City. HAVE NEED FOR IF YES,YOU HAVE A NEED,HOW WELL ARE YOUR NEEDS BEING MET THIS PROGRAM? BY PROGRAMS PROVIDED BY THE CITY? II YES NO 0%MET 25%MET 50%MET 75%MET 100%MET • 01) Sports programs-youth Y N 1 2 3 4 5 to )z Sports programs-adult Y N 1 2 3 4 5 j - 03) Children/youth activities(non-sport) Y N 1 2 3 4 5 [) Summer day camp Y N 1 2 3 4 5 II os) Teen activities Y N 1 2 3 4 5 - os) Senior activities Y N 1 2 3 4 5 07) Cultural/performing arts programs Y N 1 2 3 4 5 los) Environmental/nature programs Y N 1 2 3 4 5 I - 09) Fitness and wellness programs Y N 1 2 3 4 5 Lig) General education,skills education - J(computers,cooking,babysitting,etc.) Y N 1 2 3 4 5 11) Learn to swim programs Y N 1 2 3 4 5 II 1L2) Special events(e.g.,concerislmovies in the park, - 'Founders Parade,fireworks,community celebrations) Y N 1 2 3 4 5 13) Family programs(like: ) Y N 1 2 3 4 5 0 ,i B)a a'�by Boomer programs Y N 1 2 3 4 5 - 15) Volunteer programs(e.g.,coaching,senior volunteers, Y N 1 2 3 4 5 Lewis Family Playhouse and library programs etc.) - ∎_ Other: Y N 1 2 3 4 5 - 12. Using the numbers 1 through 16 for the items listed above,which program do you consider to be the most important to you? Insert one number from the list in Question#11 above for highest priority,second,and third. III Most important Second most important Third most important a a SUGGESTIONS II 13. Do you have any additional comments or suggestions that you would like to offer regarding parks,recreation facilities,cultural arts, - open space,trails,and programs in Rancho Cucamonga? a so 3 a a • • • FINANCIAL CHOICES • 14. What is your opinion concerning the amount of dollars currently being spent by the City of Rancho Cucamonga for each of the • following? 1111 LITTLE Cucamonga is spending: TOO ABOUT TOO DON'T LITTLE RIGHT MUCH KNOW • Providing current recreation programs ❑ O ❑ O Maintaining existing parks,trails, recreation facilities and community centers ❑ ❑ ❑ ❑ 5 Improvements to existing parks,trails, recreation facilities and community centers ❑ O ❑ ❑ • Building new parks,trails,recreation facilities and community centers ❑ ❑ ❑ O • Statement: The City will always seek alternative funding mechanisms like grants, partnerships and sponsorships to help fund new or ongoing S projects; however,additional tax revenues will be required to provide and develop additional quality recreation facilities and programs. le 15. If additional assessment revenues were used as a funding source, how much additional tax would you be willing to pay annually to 5 increase recreational opportunities in Rancho Cucamonga? - ❑ None ❑ $26 to$50 ❑ $76 to$100 O $1 to$25 ❑ $51 to$75 ❑ More than$100 ID 16. If additional sales tax revenues were used as a funding source, how much additional tax would you be willing to pay annually to • increase recreational opportunities in Rancho Cucamonga? ❑ None O 1/4 cent ❑ 1 cent ID ❑ 1/8 cent O 1/2 cent • COMMUNICATION • 17.a)How do you usually or currently receive information on b) Recognizing there is a cost to communicating with you, parks,recreation facilities,services,and programs(whether how can we best reach you? (INSERT ONE NUMBER FROM • City of Rancho Cucamonga-owned or not)?(CHECK ALL LIST in Q. 17)# • THAT APPLY) 01) O Local newspaper: 18. Overall, how good of a job does the City of Rancho • 02) ❑ Digital billboards Cucamonga do in providing you with information about • 03) ❑ The Grapevine/Rancho Reporter parks,recreation facilities,cultural arts,open space,trails, 04) O At the recreation facilities/program location and/or programs? 0 os) ❑ Lewis Family Playhouse Season Brochure 06) ❑ RC cable TV channel(RCTV) POOR EXCELLENT 07) ❑ Internet/websites 1 2 3 4 5 • 08) ❑ City of Rancho Cucamonga website 09) ❑ Social networking(i.e.Twitter,Facebook) • 10) ❑ City E-mail(Listserve) • 11) ❑ Posters/flyers 12) ❑ Other: a • DEMOGRAPHICS 24. Which of these categories best applies to your household? Just a few more questions about yourself to assist in classifying O Single,no children • your responses... ❑ Single with children at home • 19. How long have you lived in Rancho Cucamonga? ❑ Single,children no longer at home(empty nester) al years OR ❑ Check here if less than a year O Couple,no children O Couple with children at home 20. Please indicate your gender: O Couple,children no longer at home(empty nester) • ❑ Male O Female 0 21. What is your age? 25. Do you or any members of your household have a need for ADA(Americans with Disabilities)-accessible facilities, 0 22. Including yourself,how many people in total live services,or programs? • in your household? ❑ Yes O No ❑ Don't know • How many are under aqe 18? (ENTER"0"IF NONE) 26. Which of these categories best describes the total gross How many are over age 55? (ENTER"0"IF NONE) annual income of your household(before taxes)? 0 ❑ Under$25,000 ❑ $100,000—149,999 • 23. Do you have any of the following animals? How many? ❑ $25,000—49,999 O $150,000—199,999 YES NUMBER YES NUMBER ❑ $50,000-74,999 ❑ $200,000-249,999 I• ❑ Dog(s) O Horse(s) ❑ $75,000—99,999 O $250,000 or more ID Cat(s) O other Thank you for your time and valuable input! • 4 • • as • is • • • • • • is • • to • • • • • • • • is • • • • in • • • • • • Appendix 2 - Data Tables • By Survey Type • • • • • • • • • • • • is • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results a • TOTAL RANDOM TOTAL ALL Demographics:Respondent SAMPLE OPEN LINK SOURCES • Less than 1 year 1% 42% 4% 5 1-5 years 10% 15% 10% • 6-10 years 13% 6% 13% - 11-15 years 21% 6% 20% How many years have you lived in • Rancho Cucamonga? 16-20 years 11% 10% II 21-30 years 24% 21% 24% 31 -40 years 10% 9% 10% II • 41 -50 years 7% 7% • 51 or more years 1% 1% • TOTAL 100% 100% 100% • Average 20.4 9.9 19.6 • Median 19.5 3.0 17.3 • n= 549 33 582 • 18.24 12% 12% • 25-34 21% 28% 21% • 35-44 22% 6% 22% ID Age of respondent 45.54 16% 28% 17% • 55-64 15% 33% 16% - 65.74 7% 6% 7% 75 or older 6% 6% al TOTAL 100% 100% 100% • Average 44.8 47.3 44.9 • Median 43.0 50.0 44.0 • n= 508 18 526 • Male 36% 26% 36% Please indicate your gender • Female 64% 74% 64% • 100% 100% 100% - TOTAL n= 517 19 536 X • 06 May 13 - Source:RRC Associates • • • • • a • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • • TOTAL RANDOM TOTAL ALL a, Demographics: Household SAMPLE OPEN LINK SOURCES • Single,no children 21% 11% 20% - Single,with children at home 8% 5% 7% - Single,children no longer at 4% 4% • Which of these categories best home(empty nester) - applies to your household? Couple,no children 11% 5% 10% e Couple,with children at home 33% 53% 33% - Couple,children no longer at 25% 26% ° • 25/0 home(empty nester) al 100% 100% 100% TOTAL S n= 517 19 536 - Under$25,000 17% 16% is $25,000-$49,999 16% 6% 15% 5 Which of these categories best $50,000-$74,999 20% 31% 20% 5 describes the total gross annual 0 6% 0 income of your household(before $75,000-$99,999 14/0 6/0 14/o - taxes)? $100,000-$149,999 22% 19% 22% 5 $150,000-$199,999 7% 25% 8% 5 $200,000 or more 5% 13% 5% 5 100% 100% 100% - TOTAL - n= 448 16 464 Do you or any members of your Yes 12% 11% • household have a need for ADA • (Americans with Disabilities)- No 87% 95% 88% - accessible facilities,services,or programs? Don't know 1% 5% 1% • 100% 100% 100% - TOTAL n= 515 19 534 06 May 13 a Source:RRC Associates 5 a le a is al el S • • • • • 0 RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Demographics:Household SAMPLE OPEN LINK SOURCES • 1 14% 5% 14% - 2 37% 37% 37% 3 17% 21% 17% - 4 20% 21% 20% • Total number of people in 5 6% 5% 6% household al 6 5% 11% 5% • 7 1% 1% • 8 % 10 % TOTAL 100% 100% 100% • Average 2.9 3.2 2.9 II Median 2.0 3.0 2.0 • n= 516 19 535 • 0 69% 47% 68% so 1 12% 20% 12% 2 12% 27% 13% • Number of people under age 18 3 5% 5% 4 2% 7% 2% • 5 % • TOTAL 100% 100% 100% • Average .6 1.0 .6 Median 0.0 1.0 0.0 5 n= 456 15 471 III 0 41% 47% 41% 1 27% 24% 27% • Number of people over age 55 2 31% 18% 30% • 3 1% 12% 1% 4 il 5 % % • TOTAL 100% 100% 100% • Average .9 .9 .9 • Median 1.0 1.0 1.0 • n= 485 17 502 06 May 13 II Source:RRC Associates • S II a II • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 a Final Results is TOTAL RANDOM TOTAL ALL a Demographics: Household SAMPLE OPEN LINK SOURCES - 0 17% 16% • 1 58% 54% 58% - 2 23% 31% 23% Number of dogs in household 5 3 2% 15% 3% 4 1% 1% - 5 % % - TOTAL 100% 100% 100% - Average 1.1 1.6 1.1 - Median 1.0 1.0 1.0 n= 313 13 326 0 0 41% 40% - 1 50% 60% 50% 5 Number of cats in household 2 7% 40% 8% • 3 % % 5 2% 1% is TOTAL 100% 100% 100% 5 Average .7 1.4 .7 - Median 1.0 1.0 1.0 - n= 188 5 193 - 0 96% 95% 1 4% 4% - Number of horses in household • 2 100% 1% 4 % - ....,-- % • TOTAL 100% 100% 100% 5 Average .0 2.0 .1 - Median 0.0 2.0 0.0 n= 109 1 110 a 0 77% 77% 5 1 19% 100% 19% 5 Number of other animals in 2 4% 4% household 5 4 % % - 6 % % TOTAL 100% 100% 100% 5 Average .3 1.0 .3 5 Median 0.0 1.0 0.0 5 n= 125 1 126 - 06 May 13 Source:RRC Associates I. as S so a 0 • • • • is • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 0 Final Results = Frequency of Facility Use Within Last Twelve TOTAL RANDOM TOTAL ALL Months SAMPLE OPEN LINK SOURCES - City recreation programs/classes-Average 1.1 4.2 1.3 0 youth n= 354 18 372 • City recreation programslclasses-Average .4 0.0 .3 teen n= 343 18 361 a • City recreation programs/classes-Average 1.4 1.2 1.4 adult n= 351 18 369 II• City recreation programs/classes-Average 5.0 7.8 5.2 seniors • - n= 366 18 384 is City recreation programs/classes Average 10.6 10.6 is for all ages n= 100 0 100 is City sports programs/classes(all Average 2.8 5.4 2.9 • ages) n= 450 18 468 is City aquatics programslclasses Average .2 .7 .3 • (all ages) n= 445 18 463 • City Performing Arts Center• Average 1.0 2.1 1.0 II Lewis Family Playhouse n= 457 18 475 is Average 7.9 23.0 8.5 • City Libraries and Bookmobile n= 469 18 487 • • City athletic/sports fields Average 5.6 8.9 5.8 • n= 447 18 465 06 May 13 • Source:RRC Associates • • is 0 is 0 se al III III • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 Final Results S Frequency of Facility Use Within Last Twelve TOTAL RANDOM TOTAL ALL 5 Months SAMPLE OPEN LINK SOURCES • Average 26.1 47.3 27.0 5 City trails n= 466 18 484 5 Average 1.0 2.7 1.1 - City equestrian facilities n= 442 19 461 5 City Animal Care and Adoption Average .8 .8 .8 5 Center n= 453 19 472 5 Average 25.8 37.3 26.4 III City parks(playgrounds,shelters) - . - -- - n= 463 19 482 Average .1 .1 .1 • City Teen Center • n= 444 18 462 al Rancho Cucamonga Family Average 2.2 1.7 2.2 5 Sports Center n= 445 18 463 5 Special use facilities/areas(skate Average 4.1 6.8 4.3 5 park,dog park,Epicenter stadium,tennis courts) n= 454 19 473 5 Other Average .4 1.5 .6 - ID n= 56 8 64 X06 May 13 5 Source:RRC Associates - ID • ID at is so so is al al so ID al is is S • • • • is RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results is Frequency of Facility Use Within Last Twelve TOTAL RANDOM TOTAL ALL • Months SAMPLE OPEN LINK SOURCES • None 82% 61% 81% 1 -5 times 15% 33% 16% ID 6-10 times 1% 1% • City recreation programs/classes- 11-15 times % % • youth 16.20 times % • 21-30 times 1% 1% • 41 .50 times 1% 1% 51 or more times % 6% 1% • TOTAL 100% 100% 100% • Average .3 .8 .3 is Median 0.0 0.0 0.0 al n= 354 18 372 None 94% 100% 95% • 1-5 times 4% 4% II City recreation programs/classes-6-10 times 1% 1% IR teen 11-15 times • 16-20 times 1% 1% 21-30 times • TOTAL 100% 100% 100% • Average .1 0.0 .1 • Median 0.0 0.0 0.0 • n= 343 18 361 None 77% 72% 77% • 1-5 times 19% 17% 19% • 6-10 times 1% 11% 1% • 11 -15 times 1% 1% City recreation programs/classes- 16-20 times % ° • /0 adult 21-30 times % ok • 31-40 times % • 41-50 times % % • 51 or more times 1% 1% • TOTAL 100% 100% 100% Average .4 .4 .4 Median 0.0 0.0 0.0 • n= 351 18 369 • X06 May 13 Source:RRC Associates • • • • • III • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 III Final Results AM _ Frequency of Facility Use Within Last Twelve TOTAL RANDOM TOTAL ALL -• Months SAMPLE OPEN LINK SOURCES None 81% 67% 80% 5 1 -5 times 10% 22% 11% - 6-10times 3% 2% III 11 -15times 1% 1% • City recreation programs/classes- 16.20 times seniors • 21 -30 times % 31.40 times % V. - 41-50times 1% 1% 5 51 or more times 4% 11% 4% - TOTAL 100% 100% 100% Average .5 1.1 .6 0 Median 0.0 0.0 0.0 • n= 366 18 __384 - None 73% 73% 1-5 times 8% 8% S 6.10 times 4% 4% • City recreation programs/classes-11 -15 times 2% 2% - all ages combined 16.20 times 5% 5% 21-30 times 1% 1% • 31.40 times 1% 1% 51 or more times 6% 6% - TOTAL 100% 100% • Average 1.0 1.0 • Median 0.0 0.0 n= 100 0 100 5 None 78% 83% 79% 5 1-5 times 15% 6% 15% - 6-10 times 11.15 times 1% 1% 5 City sports programs/classes-(all 16.20 times 1% 2/0 6/°° ° ages) 21.30 times 1% 1% - 31-40times % % - 41-50times 1% 1% 51 or more times 1% 6% 2% III TOTAL _-- 100% 100% 100% 5 -_- Average .5 .7 .5 - Median 0.0 0.0 0.0 • n= 450 18 468 06 May 13 • Source:RRC Associates - is is a a • is • • 0 RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results = Frequency of Facility Use Within Last Twelve TOTAL RANDOM TOTAL ALL Months SAMPLE OPEN LINK SOURCES ID None 93% 89% 93% • City aquatics programslclasses 1-5 times 6% 6% 6% • (all ages) 6-10 times 1% 1% 11 .15 times % 6% 1% • TOTAL 100% 100% 100% III Average .1 .2 .1 • Median 0.0 0.0 0.0 • n= 445 18 463 None 66% 50% 65% • 1-5times 31% 33% 31% • City Performing Arts Center- 6-10 times 2% 17 3 /°/°° ° Lewis Family Playhouse • 11.15 times % % • 16.20 times 1% 1% • TOTAL 100% 100% 100% Average .4 .7 .4 is Median 0.0 .5 0.0 • n= 457 18 475 • None 35% 22% 35% • 1 .5times 32% 11% 31% 6.10 times 10% 17% 10% • 11-15 times 6% 6% • City Libraries and Bookmobile 16-20 times 6% 17% 7% • 21 -30 times 6% 17% 7% • 31 -40 times 2% 6% 2% 41 .50 times 1% 1% • 51 or more times 2% 11% 2% • TOTAL 100% 100% 100% • Average 1.5 3.2 1.6 • Median 1.0 3.0 1.0 n= 469 18 487 • 06 May 13 • Source:RRC Associates III • III • • • • • • III • • as • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 0 Final Results al Frequency of Facility Use Within Last Twelve TOTAL RANDOM TOTAL ALL III SAMPLE OPEN LINK SOURCES None 65% 56% 64% all 1 -5 times 16% 22% 16% . 6-10 times 9% 11% 9% • 11 -15 times 1% 1% • City athletic/sports fields 16-20 times 2% 2% 21 -30 times 2% 6% 2% 5 31-40 times % % • 41.50 times 1% 1% - 51 or more times 3% 6% 3% - TOTAL 100% 100% 100% Average .9 1.2 .9 5 Median 0.0 0.0 0.0 . n= 447 18 465 - None 29% 6% 28% 1-5 times 25% 17% 24% 5 6.10 times 8% 22% 8% 0 11 -15 times 4% 6% 4% . City trails 16-20 times 7% 7% • 21-30 times 7% 17% 8% 31-40 times 3% 3% - 41.50times 5% 11% 5% - 51 or more times 13% 22% 13% 5 TOTAL 100% 100% 100% • Average 2.7 4.2 2.7 Median 1.0 4.0 1.0 5 n= 466 18 484 - None 89% 95% 89% . 1.5times 8% 8% 6.10 times % % City equestrian facilities 11-15 times 16.20 times % % • 21 -30 times 1% 1% 5 41 -50 times % 51 or more times % 5% 1% 5 TOTAL 100% 100% 100% 5 Average .2 .4 .2 . Median 0.0 0.0 0.0 • n= 442 19 461 X06 May 13 5 Source:RRC Associates a so S 5 S • • is • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • Frequency of Facility Use Within Last Twelve TOTAL RANDOM TOTAL ALL • Months SAMPLE OPEN LINK SOURCES • None 64% 74% 65% • City Animal Care and Adoption 1 -5 times 34% 21% 33% Center • 6.10 times 2% 5% 2% • TOTAL 100% 100% 100% • Average .4 .3 .4 a Median 0.0 0.0 0.0 • n= 453 19 472 • None 22% 11% 22% ID • 1 -5 times 24% 21% 23% • 6.10 times 15% 21% 15% • 11-15 times 7% 6% • City parks(playgrounds,shelters) 16-20 times 11% 11% • 21 -30 times 7% 21% 8% • 31 -40 times 1% 1% • 41 -50 times 5% 5% • 51 or more times 9% 26% 10% • TOTAL 100% 100% 100% II Average 2.6 3.8 2.7 • Median 2.0 2.0 2.0 • n= 463 19 482 • None 97% 94% 97% • I-5times 2% 6% 2% • City Teen Center • 6-10 times % • 11-15 times % • TOTAL 100% 100% 100% • Average .0 .1 .0 • Median 0.0 0.0 0.0 • n= 444. 18 462 06 May 13 a Source:RRC Associates III 5 0 a is • • in • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 ID Final Results ID Frequency of Facility Use Within Last Twelve TOTAL RANDOM TOTAL ALL • Months SAMPLE OPEN LINK SOURCES al None 83% 56% 82% • 1-5 times 8% 33% 9% - 6.10 times 2% 11% 3% - Rancho Cucamonga Family 11 -15 times 2% 2% Sports Center 16-20 times 3% 3% 5 21 -30 times % % 5 31 .40 times 1% 1% • 51 or more times 1% 1% so 100% 100% 100% Average .5 .6 .5 5 Median 0.0 0.0 0.0 • n= 445 18 463 • None 50% 32% 49% . 1 -5 times 34% 47% 34% 6.10 times 7% 5% 7% 0 Special use facilitieslareas(skate 11 -15 times 3% 5% 3% - park,dog park,Epicenter 16.20 times 2% 2% - stadium,tennis courts) 21 -30 times 2% 5% 2% 31-40 times % % • 41.50 times 1% 1% 0 51 or more times 1% 5% 1% - TOTAL 100% 100% 100% - Average .9 1.4 .9 • Median 0.0 1.0 1.0 n= 454 19 473 5 None 83% 75% 82% in Other 1-5 times 15% 13% 15% - 6.10 times 2% 13% 4% • TOTAL 100% 100% 100% Average .2 .4 .2 0 Median 0.0 0.0 0.0 5 / n= 56 8 64 - 06 May 13 Source:RRC Associates in as a al 8 in 8 in 5 0 • • a • a RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of Park and Recreation Functions SAMPLE OPEN LINK SOURCES 0 City recreation programs/classes-Average 3.3 3.4 3.3 • youth n= 360 19 379 • City recreation programs/classes-Average 3.0 3.1 3.0 • teen n= 338 18 356 i City recreation programs/classes-Average 3.5 4.0 3.5 41 adult n= 348 18 366 • City recreation programs/classes-Average 3.5 3.8 3.5 seniors n= 365 18 383 • City recreation programs/classes Average 3.3 3.3 for all ages • n= 99 0 99 .. • City sports programs/classes(all Average 3.5 3.7 3.5 • ages) n= 460 17 477 • City aquatics programs/classes Average 3.2 3.6 3.2 • (all ages) n= 444 18 462 a City Performing Arts Center- Average 3.7 3.7 3.7 • Lewis Family Playhouse n= 469 20 489 ill Average 4.2 4.4 4.2 • City Libraries and Bookmobile - --- - n= 484 20 504 • City athletic/sports fields Average 3.7 4.2 3.7 • n= 466 19 485 • 06 May 13 • Source:RRC Associates • • • • • • • • • • • • 41 • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • at TOTAL RANDOM TOTAL ALL • Importance of Park and Recreation Functions SAMPLE OPEN LINK SOURCES Average 4.2 4.7 4.2 • City trails • n= 489 19 508 Average 2.8 2.9 2.8 • City equestrian facilities • n= 440 18 458 • City Animal Care and Adoption Average 3.7 3.4 3.7 • Center n= 469 18 487 • Average 4.4 4.8 4.4 • City parks(playgrounds,shelters) n= 493 20 513 • Average 3.1 3.1 3.1 • City Teen Center • n= 443 18 461 Rancho Cucamonga Family Average 3.3 3.6 3.3 •_ Sports Center n= 454 19 473 • Average 3.7 4.3 3.7 Special use facilitieslareas(skate • park,dog park,Epicenter n L. 472 20 492 • stadium,tennis courts) • Average 3.4 3.8 3.4 • Other • n= 74 8 82 • 06 May 13 • Snurra-RRC Accnrintac • • • is • • is • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results TOTAL RANDOM TOTAL ALL • Importance of Park and Recreation Functions SAMPLE OPEN LINK SOURCES • 1 Not at all important 21% 32% 22% • 2 2% 2% City recreation programs/classes- II youth 3 Neutral 29% 11% 28% • 4 21% 16% 21% IIII 5 Very important 26% 42% 28% • TOTAL 100% 100% 100% • Average 3.3 3A 3.3 • Median 3.0 4.0 3.0 n= 360 19 379 IIII • 1 Not at all important 25% 33% 25% 2 4% 4% II City recreation programs/classes•3 Neutral 33%° 22/° 32/° ° ° • teen 4 20% 11% 20% - 5 Very important 18% 33% 19% • TOTAL 100% 100% 100% • Average 3.0 3.1 3.0 • Median 3.0 3.0 3.0 • n= 338 18 356 1 Not at all important 13% 11% 13% III 2 8% 7% City recreation programslclasses- • 3 Neutral 24% 17% 23% adult • 4 29% 22% 28% • 5 Very important 27% 50% 29% • TOTAL 100% 100% 100% • Average 3.5 4.0 3.5 • Median 4.0 4.5 4.0 • n= 348 18 366 X III 06 May 13 Source:RRC Associates • S • IIII II is al • is • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • • TOTAL RANDOM TOTAL ALL • Importance of Park and Recreation Functions SAMPLE OPEN LINK SOURCES 1 Not at all important 18% 22% 18% • 2 4% 3% • City recreation programs/classes•3 Neutral 24% o o • seniors 6% 23% 4 23% 17% 23% • 5 Very important 31% 56% 33% • TOTAL 100% 100% 100% • Average 3.5 3.8 3.5 • Median 4.0 i 5.0 4.0 • n= 365 18 383 • 1 Not at all important 27% 27% • 2 2% 2% • City recreation programslclasses ° 19% • for all ages 3 Neutral 19% 19/° 4 16% 16% • 5 Very important 36% 36% • TOTAL 100% 100% • Average 3.3 3.3 • Median 4.0 4.0 • n= 99 0 99 • 1 Not at all important 19% 12% 19% • 2 3% 6% 3% • City sports programs/classes(all 3 Neutral 22% 18% 22% • ages) • 4 21% 29% 22% 5 Very important 35% 35% 35% • TOTAL 100% 100% 100% • Average 3.5 3.7 3.5 • Median 4.0 4.0 4.0 • n= 460 17 477 • 06 May 13 • Source:RRC Associates • • • • • • • • • • • • is RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of Park and Recreation Functions SAMPLE OPEN LINK SOURCES • 1 Not at all important 23% 17% 23% • 2 7% 7% • City aquatics programs/classes 3 Neutral 21% 22% ° (all ages) 22/° 21/o • 4 22% 28% 22% • 5 Very important 27% 33% 27% • TOTAL 100% 100% 100% • Average 3.2 3.6 3.2 • Median 3.0 4.0 3.0 • n= 444 18 462 • 1 Not at all important 13% 20% 13% • 2 5% 5% City Performing Arts Center- • Lewis Family Playhouse 3 Neutral 18% 20% 18% • 4 30% 15% 29% • 5 Very important 34% 45% 35% • TOTAL 100% 100% 100% • Average 3.7 3.7 3.7 • Median 4.0 4.0 4.0 • n= 469 20 489 • 1 Not at all important 9% 10% 9% • 2 1% 1% • City Libraries and Bookmobile 3 Neutral 8% 5% 8% • 4 19% 15% 19% • 5 Very important 62% 70% 62% • TOTAL 100% 100% 100% • Average 4.2 4.4 4.2 • Median 5.0 5.0 5.0 • n= 484 20 504 • X06 May 13 Source:RRC Associates • • • • • is • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 0 Final Results a is TOTAL RANDOM TOTAL ALL Importance of Park and Recreation Functions SAMPLE OPEN LINK SOURCES S 1 Not at all important 15% 5% 14% 0 2 5% 5% 5% - City athletic/sports fields 3 Neutral 15% 16% 15% - 4 25% 11% 24% - 5 Very important 40% 63% 41% a TOTAL 100% 100% 100% • Average 3.7 4.2 3.7 5 Median 4.0 5.0 4.0 a n= 466 19 485 a 1 Not at all important 9% 8% - 2 1% 1% - City trails 3Neutral 8% 11% 8% 0 4 22% 5% 22% - 5 Very important 59% 84% 60% 0 TOTAL 100% 100% 100% • Average 4.2 4.7 4.2 S Median 5.0 5.0 5.0 ID n= 489 19 508 5 1 Not at all important 33% 28% 32% 5 2 7% 7% - City equestrian facilities 3 Neutral 28% 39% 29% S 4 13% 17% 13% - 5 Very important 19% 17% 19% all TOTAL 100% 100% 100% - Average 2.8 2.9 2.8 5 Median 3.0 3.0 3.0 a n= 440 18 458 - 06 May 13 - Source:RRC Associates S a al S a a a at • to • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of Park and Recreation Functions SAMPLE OPEN LINK SOURCES • 1 Not at all important 13% 17% 13% • 2 5% 6% 5% • City Animal Care and Adoption 3 Neutral 18% 22% 18/°° Center • 4 24% 28% 24% • 5 Very important 40% 28% 40% • TOTAL 100% 100% 100% • Average 3.7 3.4 3.7 • Median 4.0 4.0 4.0 • n= 469 18 487 • 1 Not at all important 7% 7% • 2 1% 1% • City parks(playgrounds,shelters) 3 Neutral 8% 8% • 4 15% 20% 15% • 5 Very important 69% 80% 70% • TOTAL 100% 100% 100% • Average 4.4 4.8 4.4 • Median 5.0 5.0 5.0 • n= 493 20 513 • 1 Not at all important 26% 28% 26% • 2 5% 5% • City Teen Center 3 Neutral 29% 28% 29% • 4 14% 22% 15% • 5 Very important 25% 22% 25% • TOTAL 100% 100% 100% • Average 3.1 3.1 3.1 • Median 3.0 3.0 3.0 • n= 443 18 461 • 66 May 13 ID Source:RRC Associates • • II • • S al • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 li Final Results II TOTAL RANDOM TOTAL ALL II Importance of Park and Recreation Functions SAMPLE OPEN LINK SOURCES - 1 Not at all important 19% 5% 19% - 2 4% 4% - Rancho Cucamonga Family 3 Neutral 28% 47% 29% 5 Sports Center 4 21% 21% 21% • 5 Very important 27% 26% 27% - TOTAL 100% 100% 100% - Average 3.3 3.6 3.3 • Median 3.0 3.0 3.0 • n= 454 19 473 5 1 Not at all important 13% 12% - Special use facilitieslareas(skate 2 4% 4% ill park,dog park,Epicenter 3 Neutral 20% 25% 20% 5 stadium,tennis courts) 4 25% 20% 25% 5 5 Very important 38% 55% 38% - TOTAL 100% 100% 100% - Average 3.7 4.3 3.7 5 Median 4.0 5.0 4.0 - n= 472 20 492 - 1 Not at all important 14% 13% 14% - 3 Neutral 44% 38% 43% - Other 4 15% 13% - 5 Very important 27% 50% 29% 5 TOTAL 100% 100% 100% 5 Average 3.4 3.8 3.4 - Median 3.0 4.0 3.0 5 n= 74 8 82 5 06 May 13 - Source:RRC Associates S al S al a • al S III • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results TOTAL RANDOM TOTAL ALL III How Well Facilities are Meeting Needs SAMPLE OPEN LINK SOURCES 0 City recreation programslclasses-Average 4.2 5.0 4.2 • youth n= 155 3 158 - City recreation programslclasses-Average 4.1 5.0 4.1 • teen n= 109 1 110 • City recreation programs/classes-Average 4.0 5.0 4.0 III adult n= 159 3 162 City recreation programs/classes•Average 4.1 5.0 4.1 all City n= 163 3 166 0 • City recreation programs/classes Average 4.0 4.0 for all ages n= 89 0 89 IIII a • Average 4.0 5.0 4.0 City sports programs/classes(all • ages) - n= 247 2 249 • • City aquatics programs/classes Average 3.7 5.0 3.7 • (all ages) n= 190 1 191 • Average 4.3 4.6 4.3 City Performing Arts Center- • Lewis Family Playhouse n= 292 5 297 • Average 4.6 5.0 4.6 • City Libraries and Bookmobile n= 369 5 374 - Average 4.2 5.0 4.2 • City athletic/sports fields n= 298 5 303 06 May 13 • Source:RRC Associates al a al • a S a a a a • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 - Final Results ID TOTAL RANDOM TOTAL ALL ID How Well Facilities are Meeting Needs SAMPLE OPEN LINK SOURCES S Average 4.4 5.0 4.4 II City trails 5 n= 362 4 366 • Average 3.8 3.5 3.8 • City equestrian facilities n= 169 2 171 - City Animal Care and Adoption Average 4.2 4.4 4.2 - Center n= 286 5 291 - 0 Average 4.4 5.0 4.4 - City parks(playgrounds,shelters) al al n= 371 5 376 • Average 3.9 3.0 3.9 41 City Teen Center - n= 171 2 173 Rancho Cucamonga Family Average 4.1 4.2 4.1 - Sports Center - n= 227 5 232 Special use facilitieslareas(skate Average 4.2 4.0 4.2 park,dog park,Epicenter 0 stadium,tennis courts) n= 281 2 283 • Average 3.9 4.5 4.0 ID n= 27 4 31_ - 06 May 13 Source:RRC Associates - • • al S - • a so S so al • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 II Final Results • TOTAL RANDOM TOTAL ALL • How Well Facilities are Meeting Needs SAMPLE OPEN LINK SOURCES • 1 Not at all satisfied 3% 3% • 2 Not very satisfied 1% 1% • City recreation programs/classes- youth 3 Somewhat satisfied 16% 16% • 4 Mostly satisfied 33% 32% • 5 Completely satisfied 46% 100% 48% • TOTAL 100% 100% 100% • Average 4.2 5.0 4.2 • Median 4.0 5.0 4.0 • n= 155 3 158 • 1 Not at all satisfied 6% 5% III City recreation programs/classes-3 Somewhat satisfied 14% 14% • teen 4 Mostly satisfied 39% 38% • 5 Completely satisfied 42% 100% 43% • TOTAL 100% 100% 100% • Average 4.1 5.0 4.1 • Median 4.0 5.0 4.0 • n= 109 1 110 • 1 Not at all satisfied % • 2 Not very satisfied 4% 4% • City recreation programs/classes- adult 3 Somewhat satisfied 25% 24% • 4 Mostly satisfied 36% 35% • 5 Completely satisfied 35% 100% 36% • TOTAL 100% 100% 100% • Average 4.0 5.0 4.0 • Median 4.0 5.0 4.0 is n= 159 3 162 X III 06 May 13 Source:RRC Associates is III • 0 0 0 S el • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • • TOTAL RANDOM TOTAL ALL • How Well Facilities are Meeting Needs SAMPLE OPEN LINK SOURCES 1 Not at all satisfied 3% 3% •_ 2 Not very satisfied 1% 1% City recreation programs/classes-3 Somewhat satisfied 25% 24% • seniors • 4 Mostly satisfied 26% 25% 5 Completely satisfied 45% 100% 47% • TOTAL 100% 100% 100% • Average 4.1 5.0 4.1 = Median 4.0 5.0 4.0 n= 163 3 166 • 1 Not at all satisfied 2% 2% • 2 Not very satisfied 4% 4% • City recreation programs/classes • 3 Somewhat satisfied 29% 29% for all ages • 4 Mostly satisfied 17% 17% 5 Completely satisfied 48% 48% • TOTAL 100% 100% • Average 4.0 4.0 is Median 4.0 4.0 • n= 89 0 89 • 1 Not at all satisfied 2% 2% • 2 Not very satisfied 3% 3% • City sports programs/classes(all • ages) 3 Somewhat satisfied 30% 30% 4 Mostly satisfied 21% 21% • 5 Completely satisfied 43% 100% 44% • TOTAL 100% 100% 100% • Average 4.0 5.0 4.0 • Median 4.0 5.0 4.0 • n= 247 2 249 • 06May13 • Source:RRC Associates • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • How Well Facilities are Meeting Needs SAMPLE OPEN LINK SOURCES • 1 Not at all satisfied 8% 8% • 2 Not very satisfied 5% 5% • City aquatics programs/classes(all ages) 3 Somewhat satisfied 30% 29% • 4 Mostly satisfied 23% 23% • 5 Completely satisfied 34% 100% 34% • TOTAL 100% 100% 100% • Average 3.7 5.0 3.7 • Median 4.0 5.0 4.0 • n= 190 1 191 • 1 Not at all satisfied 1% 1% • 2 Not very satisfied 1% 1% • City Performing Arts Center-Lewis Family Playhouse 3 Somewhat satisfied 19% 20% 19%, • 4 Mostly satisfied 27% 27% • 5 Completely satisfied 51% 80% 52% • TOTAL 100% 100% 100% • Average 4.3 4.6 4.3 • Median 5.0 5.0 5.0 • n= 292 5 297 • 1 Not at all satisfied % • 2 Not very satisfied 1% 1% • City Libraries and Bookmobile 3 Somewhat satisfied 5% 5% • 4 Mostly satisfied 33% 32% • 5 Completely satisfied 62% 100% 63% • TOTAL 100% 100% 100% • Average 4.6 5.0 4.6 • Median 5.0 5.0 5.0 • n= 369 5 374 • 06 May 13 Source:RRC Associates • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • • TOTAL RANDOM TOTAL ALL How Well Facilities are Meeting Needs SAMPLE OPEN LINK SOURCES • 1 Not at all satisfied 3% 3% • 2 Not very satisfied 2% 2% • City athletic/sports fields 3 Somewhat satisfied 14% 14% • 4 Mostly satisfied 37% 37% • 5 Completely satisfied 44% 100% 45% • TOTAL 100% 100% 100% • Average 4.2 5.0 4.2 • Median 4.0 5.0 4.0 • n= 298 5 303 • 1 Not at all satisfied 2% 2% • 2 Not very satisfied % % • City trails 3 Somewhat satisfied 14% 14% • 4 Mostly satisfied 27% 27% • 5 Completely satisfied 57% 100% 58% • TOTAL 100% 100% 100% • Average 4.4 5.0 4.4 • Median 5.0 5.0 5.0 • n= 362 4 366 • 1 Not at all satisfied 8% 7% • 2 Not very satisfied 1% 1% • City equestrian facilities 3 Somewhat satisfied 31% 50% 31% • 4 Mostly satisfied 23% 50% 23% • 5 Completely satisfied 37% 37% • TOTAL 100% 100% 100% • Average 3.8 3.5 3.8 • Median 4.0 3.5 4.0 • n= 169 2 171 • 06 May 13 • Source:RRC Associates • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results - TOTAL RANDOM TOTAL ALL II How Well Facilities are Meeting Needs SAMPLE OPEN LINK SOURCES • 1 Not at all satisfied 1% 1% • 2 Not very satisfied 1% 1% - City Animal Care and Adoption 3 Somewhat satisfied 17% ° Center 20% 17% II 4 Mostly satisfied 38% 20% 38% II 5 Completely satisfied 43% 60% 44% a TOTAL 100% 100% 100% II Average 4.2 4.4 4.2 III Median 4.0 5.0 4.0 a n= 286 5 291 • 1 Not at all satisfied % % ID 2 Not very satisfied 2% 2% • City parks(playgrounds,shelters) 3 Somewhat satisfied 12% 12% al 4 Mostly satisfied 31% 31% III 5 Completely satisfied 55% 100% 56% ID TOTAL 100% 100% 100% al Average 4.4 5.0 4.4 • Median 5.0 5.0 5.0 III n= 371 5 376 ID 1 Not at all satisfied 5% 5% II 2 Not very satisfied 2% 2% • City Teen Center 3 Somewhat satisfied 35% 100% 36% • 4 Mostly satisfied 16% 16% 0 5 Completely satisfied 42% 41% TOTAL 100% 100% 100% S Average 3.9 3.0 3.9 • Median 4.0 3.0 4.0 S n= 171 2 173 0 06 May 13 - Source:RRC Associates S 0 as S a a a • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 a Final Results ID TOTAL RANDOM TOTAL ALL al How Well Facilities are Meeting Needs SAMPLE OPEN LINK SOURCES - 1 Not at all satisfied 1% 1% - 2 Not very satisfied 3% 3% - Rancho Cucamonga Family 3 Somewhat satisfied 26% 40% 27% ID Sports Center 4 Mostly satisfied 28% 27% I♦ 5 Completely satisfied 42% 60% 42% ID TOTAL 100% 100% 100% ID Average 4.1 4.2 4.1 ID Median 4.0 5.0 4.0 - n= 227 5 232 a 1 Not at all satisfied 2% 2% al 2 Not very satisfied 2% 2% • Special use facilities/areas(skate - park,dog park,Epicenter 3 Somewhat satisfied 19% 50% 19% stadium,tennis courts) - 4 Mostly satisfied 32% 31% 5 Completely satisfied 46% 50% 46% - TOTAL 100% 100% 100% = Average 4.2 4.0 4.2 - Median 4.0 4.0 _ 4.0 • n= 281 2 283 - 1 Not at all satisfied 14% 11% - 3 Somewhat satisfied 13% 25% 15% ID - - -- --- 4 Mostly satisfied 27% 21% . 5 Completely satisfied 46% 75% 52% al TOTAL 100% 100% 100% ID Average 3.9 4.5 4.0 - Median 4.0 5.0 4.9 - -_ - - n 27 4 31 - 06 May 13 ID Source:RRC Associates ID ID ID S a 0 S S • is • • al RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results is • TOTAL RANDOM TOTAL ALL - Reasons why facilities are not used SAMPLE OPEN LINK SOURCES • No interest in using 30% 18% 30% • No time/other personal issues(e g 30% 18% 29% hmlfh mnhilifvl • Not aware of programs/facilities 16% 27% 17% • offered • Crowding/not enough space 9% 27% 10% • Other 9% 9% • Price/user fees 7% 36% 8% • Lack of facilities and amenities 6% 36% 7% = Safety and security 7% 18% 7% • Need more restrooms 6% 9% 6% • Hours of operation 5% 9% 6% a Reasons you do not use Rancho Lack of transportation 6% 5% • Cucamonga facilities Don't have the programs I want 4% 18% 5% 0 Overall maintenance needs • improvement 4% 9% 4% S • Lack of parking 3% 18% 4% 0 Prefer other recreation providers 4% 3% S so Accessibility 3% 3% • Condition of facilities 3% 3% • None nearby 2% 2% • Quality of equipment needs 2% 9% 2% . imnrnvpropnf is Customer servicelstaff knowledge 1% 9% 2% 0 • TOTAL 156% 264% 160% • n= 310 11 321 • 06 May 13 III Source:RRC Associates II II • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • • TOTAL RANDOM TOTAL ALL Other facilities used SAMPLE OPEN LINK SOURCES • National Forest 40% 42% 40% • Private health and fitness clubs 37% 47% 38% • County Parks&Open Space 37% 32% 36% • • Churches 28% 11% 27% • • • What other facilities do you and/ Private or public schools 24% 26% 24% • or members of your household • use? Recreation facilities and centers o 21% 17% 17 h 21/a 17/� • in nainhFwinn ri}ipc Private instruction(dance,martial 16% 26% 16% arte afr l. ._ _ _ • None of the above 13% 16% 13% • Homeowners 7% 16% 7% • Aeenri2tinnetanartmnnf farilifine Others 7% 5% 7% • • YMCA/YWCA 2% 5% 2% • • 228% 247% 229% • TOTAL n= 489 19 508 • 06 May 13 • Source:RRC Associates • • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY -2013 • Final Results • • TOTAL RANDOM TOTAL ALL Importance of INDOOR facilities SAMPLE OPEN LINK SOURCES - Average 3.4 3.9 3.4 • Additional community use spaces _ • (youth,teen,adult,and/or senior) n= 446 18 464 • II Average 3.2 3.8 3.3 11, Additional multi-purpose gymnasium space • n= 435 17 452 • Indoor swimming pool for Average 3.7 4.3 3.7 II recreational purposes(learn to • swim programs,water fitness, recreational open swim) n= 481 18 499 • • Indoor children's discovery Average 3.8 4.4 3.8 e center/interactive museum(2nd Floor of Biane Library) n= 460 18 478 II- Average 3.2 3.8 3.3 • Additional fitness class space • n= 459 15 474 - • Average 3.3 4.0 3.3 Additional weight room and - cardio fitness space • n= 453 15 468 • Average 3.7 4.0 3.7 • Additional library space • n= 467 17 484 • • Average 3.5 5.0 3.8 • Other • n= 39 5 44 • 06 May 13 Source:RRC Associates • • • • • • • a a a a RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 a Final Results fa a TOTAL RANDOM TOTAL ALL Importance of INDOOR facilities SAMPLE OPEN LINK SOURCES S 1 Not at all important 17% 6% 16% 0 2 2% 2% • Additional community use spaces Neutral 34% 28% 34% • (youth,teen,adult,and/or senior) . 4 18% 33% 18% 5 Very important 29% 33% 29% • TOTAL 100% 100% 100% • Average 3.4 3.9 3.4 Median 3.0 4.0 3.0 • n= 446 18 464 . 1 Not at all important 17% 12% 17% - 2 8% 7% - Additional multi-purpose 3 Neutral 34% 24/°° ° 34/0 gymnasium space . 4 14% 24% 14% • 5 Very important 27% 41% 27% . TOTAL 100% 100% 100% 5 Average 3.2 3.8 3.3 5 Median 3.0 4.0 3.0 • n= 435 17 452 • 1 Not at all important 14% 6% 13% - Indoor swimming pool for 2 5% 5% 5 recreational purposes(learn to 3 Neutral 19% 11% 19% swim programs,water fitness, recreational open swim) 4 20% 22% 20% 0 5 Very important 42% 61% 43% 5 TOTAL 100% 100% 100% - Average 3.7 4.3 3.7 5 Median 4.0 5.0 4.0 n= 481 18 499 5 X06 May 13 • Source:RRC Associates • 5 5 GI II 5 5 • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of INDOOR facilities SAMPLE OPEN LINK SOURCES • 1 Not at all important 12% 12% • 2 3% 3% III Indoor children's discovery center/interactive museum(2nd 3 Neutral 22% 17% 22% • Floor of Biane Library) 4 21% 28% 22% • 5 Very important 42% 56% 42% • TOTAL 100% 100% 100% - Average 3.8 4.4 3.8 • Median 4.0 5.0 4.0 ID n= 460 18 478 . 1 Not at all important 17% 7% 17% a 2 10% 7% 10% II Additional fitness class space 3 Neutral 31% 20% 31% • 4 17% 33% 17% • 5 Very important 25% 33% 26% • TOTAL 100% 100% 100% • Average 3.2 3.8 3.3 • Median 3.0 4.0 3.0 • n= 459 15 474 • 1 Not at all important 17% 7% 17% • 2 10% 7% 10% is Additional weight room and 13% 0 cardio fitness space 3 Neutral 28% 13/0 28/0 • 4 15% 27% 16% II 5 Very important 30% 47% 30% • TOTAL 100% 100% 100% II Average 3.3 4.0 3.3 • Median 3.0 4.0 3.0 • n= 453 15 468 • 06 May 13 • Source:RRC Associates • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of INDOOR facilities SAMPLE OPEN LINK SOURCES • 1 Not at all important 12% 6% 12% • 2 5% 5% • Additional library space 3 Neutral 25% 29% 25% • •,. 4 17% 18% 17% • 5 Very important 40% 47% 41% • TOTAL 100% 100% 100% • Average 3.7 4.0 3.7 • Median 4.0 4.0 4.0 • n= 467 17 484 • 1 Not at all important 15% 12% • 2 2% 2% • Other 3 Neutral 40% 32% • 4 5% 4% • 5 Very important 38% 100% 50% • TOTAL 100% 100% 100% • Average 3.5 5.0 3.8 • Median 3.0 5.0 4.6 • n= 39 5 44 • 06 May 13 • Source:RRC Associates • • • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY • 2013 • Final Results • • TOTAL RANDOM TOTAL ALL • Importance of INDOOR facilities SAMPLE OPEN LINK SOURCES Indoor swimming pool for • recreational purposes(learn to 27% 39% 28% • swim programs,water fitness, • Indoor children's discovery center/interactive museum(2nd 20% 28% 21% • Floor of Biane Library) • Additional library space 18% 11% 18% • • Most important INDOOR facility to Additional community use spaces 14% 6% 14% add,expand,or improve (youth,teen,adult,and/or senior) • Other 6% 11% 7% • Additional multi-purpose 5% 6% 5% gymnasium space Additional weight room and 5% 4% • cardio fitness space _ Additional fitness class space 4% 4% 100% 100% 100% • TOTAL n= 404 18 422 • 06 May 13 Source:RRC Associates • • • • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of INDOOR facilities SAMPLE OPEN LINK SOURCES • No second facility listed 36% 6% 35% • Indoor children's discovery • center/interactive museum(2nd 17% 22% 18% Floor of Biane library) • Indoor swimming pool for • recreational purposes(learn to 15% 22% 15% • swim programs,water fitness, Additional fitness class space 8% 11% 8% • Second most important INDOOR Additional community use spaces ° ° facility to add,expand,or improve (youth,teen,adult,and/or senior) 8/° 7/° • • Additional weight room and 6% 22% 7% • cardio fitness space • Additional library space 6% 11% 6% • Additional multi-purpose 4% 6%° 4/° ° • gymnasium space • Other % % • 100% 100% 100% TOTAL • n= 405 18 423 • 06 May 13 Source:RRC Associates • • • • • • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • • TOTAL RANDOM TOTAL ALL Importance of INDOOR facilities SAMPLE OPEN LINK SOURCES • No third facility listed 39% 11% 38% • Additional library space 12% 17% 13% • Additional community use spaces 9% 22% 10% • (youth,teen,adult,and/or senior) • Additional multipurpose 8% 11% 9% • gymnasium space - Indoor children's discovery • Third most important INDOOR centerlinteractive museum(2nd 8% 6% 8% • facility to add,expand,or improve Floor of Biane Library) • Indoor swimming pool for recreational purposes(learn to • swim programs,water fitness, 8% 11% 8% • recreational open swim) Additional weight room and 7% 11% 7% • cardio fitness space • Additional fitness class space 7% 6% 7% • Other _ 1% 6% 1% • TOTAL 10 0% 100% 100% n= 405 18 423 • 06 May 13 Source:RRC Associates • • • • • • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 0 Final Results a TOTAL RANDOM TOTAL ALL 5 Importance of INDOOR facilities SAMPLE OPEN LINK SOURCES • Indoor swimming pool for - recreational purposes(learn to 49% 72% 50% swim programs,water fitness, S recreational open swim) • Indoor children's discovery Ill museum(2nd 46% 56% 46% Floor of Biane Library) 5 Additional library space 37% 39% 37% (Combined)Three most important - INDOOR facilities Additional community use spaces ° ° ° • (youth,teen,adult,and/or senior) 31/° 28%/° 31/° S Additional fitness class space 19% 17% 19% Additional weight room and 18% 33% 19% III cardio fitness space • Additional multi-purpose 18% 22/°° 18%° • gymnasium space Other 7% 17% 8% 5 TOTAL 224% 283% 227% - n L. 406 18 424 • 06 May 13 Source:RRC Associates . 0 al a so is el S so so S is ilo al ID 5 S S in 0 S • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES • Multi-sport field complex(lighted) Average 3.5 4.2 3.5 n= 457 17 474 • Trail connections within Rancho Average 3.8 4.6 3.9 • Cucamonga n= 457 18 475 Regional trail connections outside Average 3.5 4.2 3.6 • Rancho Cucamonga n= 442 19 461 • Complete Central Park Average 4.0 4.7 4.0 • n= 480 19 499 Expand parking at City parks and Average 3.1 3.9 3.2 • facilities n= 461 18 479 • Open space/undeveloped areas Average 3.1 3.8 3.1 n= 453 18 471 • Nature-based facilities(e g, Average 3.5 4.1 3.5 • outdoor nature/interpretive n= 468 19 487 • Shade structures in park Average 3.9 4.6 3.9 n= 482 19 501 • Community gardens/urban Average 3.6 3.9 3.6 • agriculture n= 478 18 496 III Average 3.3 3.8 3.3 New playgrounds n= 459 18 477 • 06 May 13 • Source:RRC Associates • • • • • • • • • • • • • • • • • • is • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY• 2013 Final Results IIIII e TOTAL RANDOM TOTAL ALL Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES III Ill Additional dog park(s) Average 3.0 3.5 3.1 n= 461 19 480 • Community gathering Average 3.4 4.2 3.4 • spaces/outdoor event n= 465 19 484 Additional tennis courts(lighted) Average 2.9 3.2 2.9 • n= 446 17 463 - Outdoor swimming pool for Average 3.6 4.4 3.7 recreational purposes (learn to n= 479 19 498 III Average 3.1 3.4 _ 3.1 III New park in southwest RC n- 447 18 465 More lighted athletic fields Average 3.3 3.8 3.3 n= 464 18 482 GI Splash pad/spray ground Average 3.1 4.3 3.2 S n= 447 18 465 Picnic facilities(tables, Average 3.5 3.8 3.5 • barbecues,shelters) n= 469 19 488 - Basketball courts(lighted) Average 3.3 3.6 3.3 - n= 460 19 479 Outdoor fitness equipment(in Average 3.2 3.4 3.2 S parks and trails) n= 473 19 492 - Other Average 4.0 5.0 4.1 • n= 49 1 50 X06 May 13 III Source:RRC Associates • S 5 S S S S S 0 ID II 0 0 S S S S S i • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Final Results 6 TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES • 1 Not at all important 14% 14% 2 9% 12% 9% S Multi-sport field complex(lighted) 3 Neutral 27% 12% 26% • 4 17% 24% 17% • 5 Very important 33% 53% 34% TOTAL 100% 100% 100% • Average 3.5 4.2 3.5 • Median 3.8 5.0 4.0 n= 457 17 474 • 1 Not at all important 10% 9% • 2 4% 4% Trail connections within Rancho 3 Neutral 23% 17% 23% • Cucamonga — - 4 21% 11% 20% • _ 5 Very important 43% 72% - 44% • TOTAL 100% 100% 100% 5 Average 3.8 4.6 3.9 Median 4.0 5.0 4.0 • n= 457 18 475 • 1 Not at all important 15% 15% ° ° • Regional trail connections outside 5/0 4/° Rancho Cucamonga 3 Neutral 25% 21% 25% • 4 21% 42% 22% • 5 Very important 34% 37% 34% TOTAL 100% 100% 100% • Average 3.5 4.2 3.6 • Median 4.0 4.0 4.0 III n= 442 19 461 X06 May 13 • Source:RRC Associates III • • II • • is S in is • so • S i • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 5 Final Results 0 TOTAL RANDOM TOTAL ALL - Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES - 1 Not at all important 11% 11% II 4% 4% Complete Central Park 3 Neutral 16% 15% 5 4 16% 26% 16% • 5 Very important 54% 74% 55% TOTAL 100% 100% 100% • Average 4.0 4.7 4.0 - Median 5.0 5.0 5.0 - n= 480 19 499 1 Not at all important 15% 6% 15% 0 2 10% 11% 10% Expand parking at Ci ty parks and 3 Neutral 36% 6% 35% facilities • 4 22% 44% 23% 5 Very important 16% 33% 17% • TOTAL 100% 100% 100% • Average 3.1 3.9 3.2 Median 3.0 4.0 3.0 0 n= 461 18 479 - 1 Not at all important 18% 6% 18% 2 10% 10% - Open space/undeveloped areas 3 Neutral 35% 33% 35% 5 4 18% 28% 18% - 5 Very important 19% 33% 20% 111 TOTAL 100% 100% 100% Average 3.1 3.8 3.1 - Median 3.0 4.0 3.0 . n= 453 18 471 06 May 13 S Source:RRC Associates - S a al • al so a a • a a el S S S • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results - TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES is 1 Not at all important 15% 5% 14% • Nature-based facilities(e g, 2 7% 5% 7% outdoor nature/interpretive 3 Neutral 22% 16% 21% • center) 4 24% 26% 24% • 5 Very important 32% 47% 33% TOTAL 100% 100% 100% _ • Average 3.5 4.1 3.5 • Median 4.0 4.0 4.0 III n= 468 19 487 1 Not at all important 9% 9% • 2 4% 4% • Shade structures in park 3 Neutral 22% 5% 21% 4 23% 26% 23% • 5 Very important 42% 68% 43% • TOTAL 100% 100% 100% • Average 3.9 4.6 3.9 Median 4.0 5.0 4.0 II n= 482 19 501 • 1 Not at all important 13% 6% 12% 2 8% 6% 8% • Community gardenslurban 3 Neutral 22% 6% 21% • agriculture - 4 _ 20% 61% 22% • 5 Very important 37% 22% 37% TOTAL 100% 100% 100% • Average 3.6 3.9 3.6 • Median 4.0 4.0 4.0 • X n= 478 18 496 06 May 13 • Source:RRC Associates • • • • • • • III • • • • • III • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES • 1 Not at all important 14% 13% • 2 9% 8% • New playgrounds 3 Neutral 32% 44% 32% 4 23% 33% 24% • 5 Very important 23% 22% 23% • TOTAL 100% 100% 100% • Average 3.3 3.8 3.3 Median 3.0 4.0 3.0 • n= 459 18 477 • 1 Not at all important 23% 16% 23% • 2 11% 11% Additional dog park(s) 3 Neutral 25% 32% 25% • 4 18% 21% 18% • 5 Very important 23% 32% 23% TOTAL 100% 100% 100% • Average 3.0 3.5 3.1 • Median 3.0 4.0 3.0 • n= 461 19 480 1 Not at all important 15% 15% • Community gathering 2 7% 5% 7% • spaces/outdoor event 3 Neutral 27% 11% 26% facility/amphitheater 4 23% 47% 24% • 5 Very important 28% 37% 28% • TOTAL 100% 100% 100% • Average 3.4 4.2 3.4 Median 4.0 4.0 4.0 • X n= _ 465 19 484 • 06 May 13 Source:RRC Associates • • • • • • • • • • • • • • • • • • i • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results III TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES • 1 Not at all important 24% 18% 24% 2 13% 6% 12% III Additional tennis courts(lighted) 3 Neutral 32% 41% 32% • 4 15% 12% 15% • 5 Very important 16% 24% 17% TOTAL 100% 100% 100% III Average 2.9 3.2 2.9 • Median 3.0 3.0 3.0 n= 446 17 463 • 1 Not at all important 13% 12% • Outdoor swimming pool for 2 7% 5% 7% recreational purposes (learn to 3 Neutral 21% 16% ° • swim programs,water fitness, 16/° 20% recreational open swim) 4 23% 16% 23% III 5 Very important 37% 63% 38% • TOTAL 100% 100% 100% • Average 3.6 4.4 3.7 Median 4.0 5.0 4.0 • n= 479 19 498 • 1 Not at all important 20% 6% 20% 2 8% 7% • New park in southwest RC 3 Neutral 36% 61% 37% • 4 11% 17% 12% - 5 Very important 25% 17% 25% TOTAL 100% 100% 100% is Average 3.1 3.4 3.1 • Median 3.0 3.0 3.0 n= 447 18 465 III 06May13 • Source:RRC Associates • • 0 a • • • • • II • III • al • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 0 Final Results TOTAL RANDOM TOTAL ALL so Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES - 1 Not at all important 17% 6% 16% - 2 11% 10% More lighted athletic fields 3 Neutral 27% 39% 27% IIII 4 17% 17% 17% - 5 Very important 29% 39% 29% - TOTAL 100% 100% 100% Average 3.3 3.8 3.3 GI Median 3.0 4.0 3.0 - n= 464 18 482 1 Not at all important 23% 22% II 2 9% 6% 9% - Splash pad/spray ground 3 Neutral 26% 17% 25% - 4 18% 22% 18% ,5 Very important 24% 56% 26% so TOTAL 100% 100% 100% - Average 3.1 4.3 3.2 - Median 3.0 5.0 3.0 n= 447 18 465 ID 1 Not at all important 12% 12% - 2 11% 5% 11% Picnic facilities(tables, 3 Neutral 24% 42% 25% 0 42/° 25/° barbecues,shelters) 4 19% 16% 19% - 5 Very important 33% 37% 34% • TOTAL 100% 100% 100% Average 3.5 3.8 3.5 II Median 4.0 4.0 4.0 • / n= 469 19 488 - 06 May 13 Source:RRC Associates • II II IIII II S 0 ID 0 le S 0 S S 0 0 • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES • 1 Not at all important 17% 5% 16% 2 11% 11% • Basketball courts(lighted) 3 Neutral 25% 53% 26% • 4 22% 16% 21% • _ 5 Very important 26% 26% 26% TOTAL 100% 100% 100% I' Average 3.3 3.6 3.3 • Median 3.0 3.0 3.0 n= 460 19 479 • t Not at all important 18% 11% 18% • 2 8% 11% 8% Outdoor fitness equipment(in • parks and trails) 3 Neutral 32% 32% 32% 4 18% 21% 18% • 5 Very important 24% 26% 24% • TOTAL 100% 100% 100% • Average 3.2 3.4 3.2 Median 3.0 3.0 3.0 • n= 473 19 __ 492 • 1 Not at all important 17% 16% 2 1% 1% • Other 3 Neutral 11% 11% • 4 3% 3% • 5 Very important 68% 100% 69% TOTAL 100% 100% 100% • Average 4.0 5.0 4.1 • Median 5.0 5.0 5.0 • n= 49 1 50 06 May 13 • Source:RRC Associates • • • • • • • is • • • • • is • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 in Final Results • TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES • Complete Central Park 21% 16% 20% • Trail connections within Rancho 14% 16% 14% • Cucamonga Outdoor swimming pool for • recreational purposes (learn to 11% 11% 11% • swim programs,water fitness, recreational open swim) • Shade structures in park 10% 16% 10% • Multi-sport field complex(lighted) 6% 11% 6% • New park in southwest RC 5% 5% 5% • Other 4% 5% 4% • Additional dog park(s) 4% 5% 4% • Splash pad/spray ground 4% 4% Expand parking at City parks and • 3% 5% 3% facilities • Community gathering • Most important OUTDOOR facility spacesloutdoor event 3% 3% to add,expand,or improve facility/amphitheater • Nature-based facilities(e g, • outdoor nature/interpretive 2% 5% 2% center) • Open space/undeveloped areas 3% 2% • Regional trail connections outside 2% 2% • Rancho Cucamonga Picnic facilities(tables, 2% ° • barbecues,shelters) 2/° New playgrounds 2% 2% • Basketball courts(lighted) 2% 2% • Additional tennis courts(lighted) 1% 5% 1% • Community gardens/urban 1% 1% • agriculture • Outdoor fitness equipment(in 1% 1% • parks and trails) More lighted athletic fields 1% 1% • TOTAL 100% 100% 100% • n r 434 19 453 • 06 May 13 Source:RRC Associates • • • • • • • • • is • a is RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES • No second facility listed 34% 32% Shade structures in park 9% 11% 9% • Complete Central Park 7% 11% 7% • Trail connections within Rancho Cucamonga 5% 16% 6% - Community gardenslurban 5% 5% • agriculture 5% 5/° 5/° • Regional trail connections outside 6% 5% Rancho Cucamonga • Outdoor swimming pool for • recreational purposes (learn to 4% 21% 4% • swim programs,water fitness, recreational open swim) - Multi-sport field complex(lighted) 4% 5% 4% III 411 Nature-based facilities(e g, outdoor nature/interpretive 3% 5% 4% • Second most important center) • OUTDOOR facility to add,expand, Community gathering or improve spaces/outdoor event 3% 5% 3% • facility/amphitheater • More lighted athletic fields 3% 3% • Additional tennis courts(lighted) 3% 2% • Outdoor fitness equipment(in 2% 2% • parks and trails) a Splash pad/spray ground 2% 16% 2% Additional dog park(s) 2% 2% • Basketball courts(lighted) 2% 2% • New playgrounds 2% 2% Expand parking at City parks and 1% 1% 0 facilities • New park in southwest RC 1% 5% 1% • Picnic facilities(tables, 1% 1 barbecues,shelters) • Open space/undeveloped areas 1% 1% • Other % % • TOTAL 100% 100% 100% n= 436 19 455 • 06 May 13 - Source:RRC Associates so ow is al 0 • • • a RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 al Final Results a TOTAL RANDOM TOTAL ALL - Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES - No third facility listed 37% 35% - Complete Central Park 9% 16% 9% Outdoor swimming pool for a recreational purposes (learn to 6% 11% 6% ill swim programs,water fitness, recreational open swim) S Outdoor fitness equipment(in 6% 5% - parks and trails) - Regional trail connections outside 5% 5% 5% Rancho Cucamonga 5 Trail connections within Rancho 4% 16% 5% Cucamonga Community gathering - spaces/outdoor event 4% 11% 4% - facility/amphitheater - Picnicfacilities(tables, 4% 11% 4% barbecues,shelters) - Third most important OUTDOOR Nature-based facilities(e g, 5 facility outdoor naturelinterpretive 3% 5% 4% acility to add,expand,or improve - center) Community gardens/urban is 3% 3% agriculture - Splash pad/spray ground 2% 5% 2% Shade structures in park 2% 2% 0 Open space/undeveloped areas 2% 2% 5 Multi-sport field complex(lighted) 2% 16% 2% 5 Expand parking at City parks and al 2% 2% facilities 5 Other 2% 2% lb dog park(s) 1% 5% 2% New park in southwest RC 1% 1% - More lighted athletic fields 1% 1% - Additional tennis courts(lighted) 1% 1% 5 New playgrounds 1% 1% 5 Basketball courts(lighted) 1% 1% 5 TOTAL 100% 100% 100% n= 434 19 453 a X06 May 13 5 Source:RRC Associates a so • a a S 0 to • • is • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results - TOTAL RANDOM TOTAL ALL • Importance of OUTDOOR facilities SAMPLE OPEN LINK SOURCES • Complete Central Park 36% 42% 37% • Trail connections within Rancho 23% 47% 24% Cucamonga • Outdoor swimming pool for • recreational purposes (learn to swim programs,water fitness, 20% 42% 21% • recreational open swim) • Shade structures in park 21% 26% 21% • Regional trail connections outside 13% 5% 12% Rancho Cucamonga • al Multi-sport field complex(lighted) 11% 32% 12% • Community gathering spaces/outdoor event 10% 16% 10% • facility/amphitheater • Community gardenslurban 10% 10% 5/0° ° agriculture IIII (Combined)Three most important Nature-based facilities(e g, • OUTDOOR facilities outdoor nature/interpretive 9% 16% 10% . center) - Outdoor fitness equipment(in 9% 9% parks and trails) • Splash pad/spray ground 8% 21% 8% . New park in southwest RC 7% 11% 8% Additional dog park(s) 7% 11% 8% • Picnic facilities(tables, 7% 11% 7% • barbecues,shelters) - Expand parking at City parks and 6% 5% 6% facilities • Other 6% 5% 6% • Open space/undeveloped areas 6% 5% More lighted athletic fields 5% 5% • • Additional tennis courts(lighted) 5% 5% 5% • New playgrounds 5% 4% Basketball courts(lighted) 4% 4% - TOTAL 229% 300% 232% • n= 436 19 455 06 May 13 • Source:RRC Associates • is • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Most important park/facility options SAMPLE OPEN LINK SOURCES • Complete Central Park 22% 26% 22% • Trails and trail connectivity 16% 16% 16% Focus on maintaining what we 13% 5% 13% • have • Indoor swimming pool for ° ° ° recreational purposes 13/° 5/° 12/° • Children's discovery 11% 26% 12% • center/interactive museum Most important facility/park option • to be developed Improve existing parks/community centers/city 11% 5% 10% • facilities • Multi-sports field complex 6% 11% 7% 111 Outdoor swimming pool for 6% 5% recreational purposes • Improve existing Equestrian ° ° ° • Center 1/0 5/° 2/° Gymnasium 1% 1% • TOTAL 100% 100% 100% • n= 372_ 19 391 • 06 May 13 Source:RRC Associates • • • • • • • • • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY-2013 • Final Results • TOTAL RANDOM TOTAL ALL • Most important park/facility options SAMPLE OPEN LINK SOURCES • Trails and trail connectivity 22% 11% 21% • Complete Central Park 20% 11% 20% Focus on maintaining what we 14% 16% 14% • have • Children's discovery 9% 26% 10% center/interactive museum • Outdoor swimming pool for • recreational purposes 9% 16% 10% Second most important • facility/park option to be Improve existing developed parks/community centers/city 10% 9% • facilities • Indoor swimming pool for recreational purposes 8% 16% 8% • No second option listed 4% 5% 4% • Multi sports field complex 2% 2% • Improve existing Equestrian 1% 1% Center • Gymnasium vo • TOTAL 100% 100% 100% • n= 373 19 392 06 May 13 • Source:RRC Associates • • • • • • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 Final Results • • TOTAL RANDOM TOTAL ALL • Most important park/facility options SAMPLE OPEN LINK SOURCES Complete Central Park 42% 37% 42% • Trails and trail connectivity 38% 26% 37% • Focus on maintaining what we 27% 21% 27% • have Children's discovery 19% 53% 21% center/interactive museum • Indoor swimming pool for o 21% ° recreational purposes 21/° 21/0 21/o • (Combined)Two most important • ParklFacility Options Improve existing parks/community centers/city 20% 5% 19% • facilities Outdoor swimming pool for 15% 16% 15% • recreational purposes • Multi-sports field complex 9% 11% 9% • Improve existing Equestrian 2% 5% 3% Center • Gymnasium 2% 2% • TOTAL 196% 195% 196% • n= _ 373 19 392 06 May 13 Source:RRC Associates • • • • • • • • • • • • • • • • • • • • • is • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 ID Final Results as • TOTAL RANDOM TOTAL ALL Programs, activities, and special events SAMPLE OPEN LINK SOURCES • Yes 23% 22% 23% Sports programs-youth • No 77% 78% 77% • TOTAL 100% 100% 100% n= 485 18 503 • Sports programs-adult Yes 34% 33% 34% • No 66% 67% 66% • TOTAL 100% 100% 100% n= 484 18 502 • Children/youth activities(non- Yes 25% 33% 25% • sport) No 75% 67% 75% III TOTAL 100% 100% 100% n= 483 18 501 • Summer day camp Yes 15% 17% 15% • No 85% 83% 85% TOTAL 100% 100% 100% • n= 486 18 504 is Teen activities Yes 14% 17% 14% No 86% 83% 86% • TOTAL 100% 100% 100% • n= 480 18 498 • Senior activities Yes 40% 42% 40% 60% No 60% 58% ° • TOTAL 100% 100% 100% • n= 502 19 521 • Cultural/performing arts Yes 55% 76% 56% programs No 45% 24% 44% • TOTAL 100% 100% 100% • n= 490 17 507 Yes 47% 68% 48% • Environmental/nature programs No 53% 32% 52% • TOTAL 100% 100% 100% • n= 481 19 500 • Fitness and wellness programs Nos 39/° 63% 62% 39% 37% 38% TOTAL 100% 100% 100% • n= 495 19 514 06 May 13 • Source:RRC Associates • • • is • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Programs, activities, and special events SAMPLE OPEN LINK SOURCES • General education,skills Yes 49% 44% 49% education(computers,cooking, No 51% 56% 51% • TOTAL 100% 100% 100% • n= 486 18 504 • Yes 34% 50% 34% • Learn to swim programs No 66% 50% 66% TOTAL 100% 100% 100% • n= 483 18 501 • Special events(e g, Yes 71% 78% 72% concerts/movies in the park, No 29% 22% 28% • TOTAL 100% 100% 100%0 • n= 493 18 511 • Family programs Yes 29% 33% 29% No 71% 67% 71% • TOTAL 100% 100% 100% • n= 431 18 449 • Baby Boomer programs Yes 20% 28% 20% No 80% 72% 80% • TOTAL 100% 100% 100% • n= 477 18 495 Volunteer programs(e g, Yes 46% 67% 47% • coaching,senior volunteers, No 54% 33% 53% • TOTAL 100% 100% 100% • n= 477 18 495 Other Yes 14% 22% 14% • No 86% 78% 86% • TOTAL 100% 100% 100% • n= 159 9 168 06May13 • Source:RRC Associates • • • • • • • • • • • • • as is • • • • 0 RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results III now well are your neeas nemg met oy we ronowmg TOTAL RANDOM TOTAL ALL • programs? SAMPLE OPEN LINK SOURCES • Sports programs-youth Average 72% 75% 72% n= 138 5 143 II Sports programs-adult Average 69% 40% 68% • n= 139 5 144 • Children/youth activities(non- Average 60% 63% 60% sport) n= 125 6 131 ID Average 55% 33% 53% Summer day camp • n= 76 3 79 • Teen activities Average 60% 42% 59% n= 70 3 73 • Senior activities Average 64% 64% 64% • n= 190 9 199 • Culturallarts programs Average 72% 75% 72% n= 258 12 270 III Environmental/nature programs Average 54% 48% 54% • n= 195 12 207 is Fitness and wellness programs Average 61% 68% 62% n= 238 11 249 • General education,skills Average 59% 57% 59% education(computers,cooking, n= 173 7 180 • Learn to swim programs Average 54% 47% 53% • n= 131 8 139 • Special events(e.g., Average 68% 75% 68% concerts/movies in the park, n= 312 14 326 is _ — - Average 61% 68% 61% • Family programs n= 112 7 119 • Baby Bommer programs Average 40% 46% 40% n= 92 6 98 • Volunteer programs(e.g., Average 66% 70% 66% • coaching,senior volunteers, n= 168 11 179 III Average 31% 38% 32% Other n= 20 2 22 • 06 May 13 • Source:RRC Associates • III • • • • • II • • • is • is is RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 is Final Results • How well are your needs being met by the following TOTAL RANDOM TOTAL ALL • programs? SAMPLE OPEN LINK SOURCES is 0%Met 8% 8% . 25%Met 4% 4% • Sports programs-youth 50%Met 19% 20% 19% 75%Met 26% 60% 28% • 100%Met 42% 20% 41% - TOTAL 100% 100% 100% - Average 72% 75% 72% Median 75% 75% 75% • n= 138 5 143 - 0%Met 9% 20% 9% • 25%Met 5% 5% Sports programs-adult 50%Met 23% 80% 26% is 75%Met 26% 25% • 100%Met 37% 36% TOTAL 100% 100% 100% • Average 69% 40% 68% • Median 75% 50% 75% III = 139 5 144 0%Met 6% 5% • 25%Met 12% 33% 13% - Childrenlyouth activities(non- 50%Met 33% 35/°° sport) • 75%Met 25% 50% 27% 100%Met 19% 17% 19% • TOTAL 100% 100% 100% - Average 60% 63% 60% Median 50% 75% 50% • n= 125 6 131 5 06 May 13 • Source:RRC Associates is is is is is is • • • is is is • • is • • is • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • How well are your needs being met by the following TOTAL RANDOM TOTAL ALL III programs? SAMPLE OPEN LINK SOURCES • 0%Met 18% 17% . 25%Met 13% 67% 17% Summer day camp 50%Met 25% 33% 26% • 75%Met 18% 17% • 100%Met 25% 24% TOTAL 100% 100% 100% • Average 55% 33% 53% • Median 50% 25% 50% • n= 76 3 79 0%Met 14% 14% • 25%Met % 67% 4% • Teen activities 50%Met 38% 35% • 75%Met 25% 33% 26% 100%Met 23% 21% • TOTAL 100% 100% 100% • Average 60% 42% 59% Median 50% 25% 50% • n= 70 3 73 • 0%Met 7% 11% 7% • 25%Met 9% 9% Senior activities 50%Met 28% 22% 27% • 75%Met 31% 56% 32% • 100%Met 25% 11% 24% a TOTAL 100% 100% 100% Average 64% 64% 64% • Median 75% 75% 75% • X n= 190 9 199 06 May 13 ID Source:RRC Associates • • • 0 • • a S a al al al S 0 S • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • How well are your needs being met by the following TOTAL RANDOM TOTAL ALL • programs? SAMPLE OPEN LINK SOURCES • 0%Met 3% 3% • 25%Met 7% 17% 7% • Cultural/performing arts 50%Met 24% 22% programs • 75%Met 32% 50% 33% 100%Met 34% 33% 34% • TOTAL 100% 100% 100% • Average 72% 75% 72% Median 75% 75% 75% • n= 258 12 270 • ,0%Met 11% 8% 11% • 25%Met 20% 8% 19% Environmental/nature programs 50%Met 26% 67% 29% • 75%Met 27% 17% 26% as 100%Met 16% 15% TOTAL 100% 100% 100% • Average 54% 48% 54% • Median 50% 50% 50% • n= 195 12 207 0%Met 6% 6% • 25%Met 16% 9% 16% • Fitness and wellness programs 50%Met 27% 18% 26% 75%Met 29% 64% 31% • 100%Met 22% 9% 21% • TOTAL 100% 100% 100% • Average 61% 68% 62% Median 75% 75% 75% • X n= 238 11 249 • 06 May 13 Source:RRC Associates is • • • • • • • • • • • • • • • s s s s 0 RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results ID How well are your needs being met by the following TOTAL RANDOM TOTAL ALL ID programs? SAMPLE OPEN LINK SOURCES s 0%Met 9% 8% s General education,skills 25%Met 17% 29% 17% education(computers,cooking, 50%Met 26% 14% 25% ID babysitting,etc) 75%Met 28% 57% 29% • 100%Met 21% 20% • TOTAL 100% 100% 100% Average 59% 57% 59% ID Median 50% 75% 50% • n= 173 7 180 • 0%Met 25% 25% 25% 25%Met 12% 11% s Learn to swim programs 50%Met 11% 50% 14% • 75%Met 26% 13% 25% 100%Met 26% 13% 25% • TOTAL 100% 100% 100% • Average 54% 47% 53% • Median 75% 50% 56% n= 131 8 139 ID 0%Met 4% 7% 4% • Special events(e g, 25%Met 12% 7% 12% concertslmovies in the park, • Founders Parade,fireworks, 50%Met 22% 14% 22% community celebrations) 75%Met 30% 21% 30% ID 100%Met 31% 50% 32% • TOTAL 100% 100% 100% Average 68% 75% __ 68% s Median 75% 88% 75% • n= 312 14 326 • 06 May 13 Source:RRC Associates s II s s ID s • s s is s s s s s • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 ili Final Results - How well are your needs being met by the following TOTAL RANDOM TOTAL ALL programs? SAMPLE OPEN LINK SOURCES • 0%Met 12% 14% 12% • 25%Met 10% 14% 11% • Family programs 50%Met 31% 29% 75%Met 16% 29% 17% • 100%Met 31% 43% 32% - TOTAL 100% 100% 100% Average 61% 68% 61% 5 Median 50% 75% 50% • n= 112 7 119 - 0%Met 29% 17% 28% 25%Met 24% 17% 24% - Baby Boomer programs 50%Met 19% 33% 20% . 75%Met 15% 33% 17% Ill Met 13% 11 TOTAL 100% 100% 100% - Average 40% 46% 40% - Median 25% 50% 25% n= 92 6 98 5 0%Met 7% 9% 7% • Volunteer programs(e g, .25%Met 10% 9% 10% coaching,senior volunteers, 50%Met 23% Lewis Family Playhouse and 21/° library programs etc) 75%Met 31% 55% 33% - 100%Met 29% 27% 29% - TOTAL 100% 100% 100% Average 66% 70% 66% 5 Median 75% 75% 75% 5 n= 166 11 179 0%Met 48% 50% 49% • 25%Met 18% 16% • Other 50%Met 12% 11% . 75%Met 3% 50% 8% - 100%Met 18% 17% TOTAL 100% 100% 100% 5 Average 31% 38% 32% - Median 19% 38% 19% n= 20 2 22 5 X06 May 13 5 Source:RRC Associates to al el 5 so 0 is • • • • so RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 0 Final Results 0 • TOTAL RANDOM TOTAL ALL Programs, activities, and special events SAMPLE OPEN LINK SOURCES • Fitness and wellness programs 15% 14% • Special events(e g, • concertslmovies in the park, 13% 11% 13% Founders Parade,fireworks, • community celebrations) • Senior activities 12% 16% 12% • General education,skills education(computers,cooking, 9% 5% 9% • babysitting,etc) • Sports programs-adult 9% 5% 9% Sports programs 9% 5% 9% • Cultural/performing arts • Most important PROGRAM to you programs 8% 11% 8% • Children/youth activities(non- 4% 21% 5% sport) • Environmentallnature programs 4% 5% 5% • Learn to swim programs 4% 4% • Volunteer programs(e g, coaching,senior volunteers, 3% 11% 3% • Lewis Family Playhouse and • library programs etc) Family programs 3% 3% aSummer day camp 2% 5% 2% III Other 2% 5% 2% • Baby Boomer programs 1% 1% Teen activities % % • TOTAL 100% 100% 100% • n= 430 19 449 • 06 May 13 Source:RRC Associates III • a • III 0 0 0 a a a a to • • • • is so RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 Final Results • TOTAL RANDOM TOTAL ALL is Programs, activities, and special events SAMPLE OPEN LINK SOURCES • No second program listed 36% 34% • Special events(e g, - concertslmovies in the park, 11% 32% 12% Founders Parade,fireworks, • community celebrations) • Fitness and wellness programs 9% 16% 9% Environmental/nature programs 6% 16% 7% • Culturallperforming arts 6% 6% • programs 1111 Sports programs-youth 5% 5% Senior activities 5% 5% 5% • Children/youth activities(non- 5% 5% 5% • sport) Second most important Learn to swim programs 4% 11% 4% • PROGRAM to you General education,skills • education(computers,cooking, 4% 3% • babysitting,etc) Volunteer programs(e g, • coaching,senior volunteers, 3% 5% 3% • Lewis Family Playhouse and al programs etc) Teen activities 3% 5% 3% • Baby Boomer programs 2% 5% 2% • Sports programs-adult 2% 2% Summer day camp % % • Family programs % % • Other % % - TOTAL 100% 100% 100% n= 435 19 454 • X06 May 13 • Source:RRC Associates • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Programs, activities, and special events SAMPLE OPEN LINK SOURCES III No third program listed 41% 5% 39% Special events(e g, - concerts/movies in the park, 12% 11% 12% • Founders Parade,fireworks, community celebrations) Environmental/nature programs 8% 11% 9% • Fitness and wellness programs 6% 5% 6% • Senior activities 5% 11% 5% General education,skills • education(computers,cooking, 4% 5% 4% • babysitting,etc) • Cultural/performing arts o ° programs 3% 21% 4/° Third most important PROGRAM - to you Volunteer programs(e g, 5 coaching,senior volunteers, ° ° Lewis Family Playhouse and 4/0 4/° • library programs etc) • Children/youth activities(non- II sport) 3% 3% Sports programs-adult 2% 11% 3% Learn to swim programs 2% 11% 3% • Family programs 2% 5% 3% 111111 Baby Boomer programs 3% 2% Summer day camp 2% 1% • Sports programs-youth 1% 5% 1% • Teen activities 1% 1% Other % • 100% 100% 100% TOTAL • n= 431 19 450 • 06 May 13 Source:RRC Associates is el III • S • S • • • III III IIII • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 IIII Final Results IIII TOTAL RANDOM TOTAL ALL II Programs, activities, and special events SAMPLE OPEN LINK SOURCES - Special events(e g, - concerts/movies in the park, ° ° ° Founders Parade,fireworks, 36/° 53/0 37/° - community celebrations) - Fitness and wellness programs 30% 21% 29% - Senior activities 21% 32% 22% Environmental/nature programs 19% 32% 20% - Culturallperforming arts 17% 32% 18% 5 programs General education,skills - education(computers,cooking, 17% 11% 17% - babysitting,etc) (Combined)Three most important Sports programs-youth 15% 11% 15% programs to your household Sports programs-adult 13% 16% 13% 5 Children/youth activities(non- 12% S sport) ° 26% 13% Learn to swim programs 10% 21% 11% 5 Volunteer programs(e g, S coaching,senior volunteers, 10% 16% 10% Lewis Family Playhouse and library programs etc) - Family programs 6% 5% 6% • Baby Boomer programs 6% 5% 6% II activities 4% 5% 4% Summer day camp 4% 5% 4% 5 Other 2% 5% 2% - TOTAL 223% 295% 226% II n= 435 19 454 06 May 13 • Source:RRC Associates III a al a III 0 0 S al so is S S S • • • • is • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY - 2013 • Final Results • Amount of Dollars Being Spent by Rancho TOTAL RANDOM TOTAL ALL • Cucamonga SAMPLE OPEN LINK SOURCES • Too little 10% 16% 10% Providing current recreation About right 44% 58% 45% - programs Too much 5% 5% • Don't Know 41% 26% 40% 5 TOTAL 100% 100% 100% n= 510 19 529 II Too little 7% 21% 8% • Maintaining existing parks,trails, About right 57% 58% 57% recreation facilities and • community centers Too much 5% 5% Don't Know 30% 21% 30% - TOTAL 100% 100% 100% • n= 513 19 532 Too little 17% 32% 18% • Improvements to existing parks, About right q5% 37/° 44/° 0 0 trails,recreation facilities and S community centers Too much 7% 6% al Don't Know 32% 32% 32% TOTAL 100% 100% 100% n= 506 19 525 is Too little 20% 32% 21% Building new parks,trails, About right 35% 32% 35/°° • recreation facilities and community centers Too much 9% 5% 9% • Don't Know 36% 32% 35% S TOTAL - - 100% 100% 100% n= 509 19 528 S 06 May 13 • Source:RRC Associates 0 S S S S 0 S S S S co S is a al S • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • mourn or uonars aemg apenr ny Kancno TOTAL RANDOM TOTAL ALL • Cucamonga SAMPLE OPEN LINK SOURCES • None 35% 16% 35% • If additional assessment revenues $1 to$25 22% 5% 22% • were used as a funding source, $26 to$50 9% 32% 10% how much additional tax would $51 to$75 9% 11% 9% • you be willing to pay annually? $76 to$100 13% 32% 14% Morethan$100 11% 5% 11% • TOTAL 100% 100% 100% • n= 514 19 533 • None 40% 26% 39% • If additional sales tax revenues 1/8 cent 19% 21% 19% were used as a funding source, 714 cent 12% 32% 13% • how much additional tax would you be willing to pay annually? 112 cent 9% 16% 10% • 1 cent 20% 5% 19% TOTAL 100% 100% 100% • n= 510 19 529 • 06 May 13 • Source:RRC Associates • • • • • • • • • • • • • • • • • • • • • • • • • • • • • RANCHO CUCAMONGA PARKS AND RECREATION CITYWIDE SURVEY- 2013 • Final Results • TOTAL RANDOM TOTAL ALL • Communication SAMPLE OPEN LINK SOURCES The Grapevine/Rancho Reporter 82% 79% 82% • City of Rancho Cucamonga website 35% 68% 36% • Local newspaper 29% 26% 29% • Lewis Family Playhouse Season 27% 26% 27% • Brochure Internetlwebsites 25% 42% 26% • Currently Receive Information Posterslflyers 24% 26% 24% • At the recreation 21% 26% 21% facilities/program location • RC cable TV channel(RCTV) 12% 5% 12% • Digital billboards 10% 26% 11% Social networking(i e Twitter, 9% 32% 10% • Facebook) • Other 6% 11% 6% City E-mail(Listserve) 3% 16% 4% • 284% 384% 288% • TOTAL n= 524 19 543 • Local newspaper 3% 3% Digital billboards % % • The Grapevine/Rancho Reporter 45% 26% 44% • At the recreation 1% 1% facilitieslprogram location • Lewis Family Playhouse Season /° %° ° Brochure • Recognizing there is a cost to RC cable TV channel(RCTV) 1% 1% • communicating with you,how can Internef/websites 6% 11% 6% we best reach you? • City of Rancho Cucamonga website 10% 21% 10% • Social networking(i e Twitter, 3% 16% 4% • Facebook) City E-mail(Listserve) 14% 21% 14% • Posterslflyers 9% 5% 9% • Other 9% 8% • TOTAL 100% 100% 100% n= 453 19 472 • 1 Poor 4% 5% 4% Overall,how good of a job does 11% 21% 12% • the City of Rancho Cucamonga do 3 25% 37% 26% • in providing you with information? 4 27% 5% 26% • 5 Excellent 32% 32% 32% TOTAL 100% 100% 100% • Average 3.7 3.4 3.7 • Median 4.0 3.0 4.0 n= 511 19 530 • X06 May 13 • Source:RRC Associates • • • • • • • • • • • • • • • • to • • • • • • • • • • • • • to at • • • • • • Appendix 3 - Data Tables • By Length of Time in Community/ Marital Status • • • • • • • • • • • is • XXX XXXX ggXXgg gXX • _ sssssss 2 s ss - m a • 2E • i X X X X X X X g =- 8 `E ° 8 ° 542 ° ° 84- 4m53528 °' S X X msssssss _u YE ci RE- • $ ° • 2. 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Wa • g g 8 g g g g g g g g 8 g g g g g g x X x g x 8 x g g ge n ° • o� u= • 8 .21 5 x g g 3 x g m x m x x X : g m e ” xg g x m r, Rm` n "8 • � 8 a 8 8 g 8 g g 8 g g g g g g g g g x $ g g g x $ g • € in n. • S S g S g g S a g ate g e ° g g g 55555 g g $ x x • • _ • 8 x x $°X ° m X x x x x „ x $ > Ee • t n co C) • C X X X N X M X X v g $ v cc g g x $ X 5 x p x X n • U 8 O • W C C X m m ° ° � g % g g g g g n � � d n n Ca $ • o wi- • a e x x x xg X g X X x g x x n g K g g g g x x x x $ g g x g 5 m C2 • Y C n Q it a • - z x x x x x g ° x g x x x ce xe x 5 x g g g X $ o • f ° -- a U o e x _ X _ g a x x x x g x g g g g x g g g x x- g g g X g x x ° g• z • ° E • e g g g g g g g g g g g g §, ° g g x X $ 2 g x x g $ 2 • e x x x i g g g . g g g g r g 5, g g g g x x x X x g x g x '' m „ • • he g 4 4 g gng r e r x g g R 8 • • a pp • E _ x tl t K t `$ YSE `2EE9 2 XE `a := ' ` • ^ E £ £u' �' E g C C`g i Z a a C e E m Z m - C • 6 • m :g- `% -.62.8 i I.• E al a �E 3a ¢ Lz,c_� a N �`. �� 6 u€ o WI 6 e`' i o a' i 0 • = _re as E.3 MA • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Appendix 4 - Open-Ended Comments • Random Sample • • • • • • • • • • • • a w • 0 • o w N O N ❑ — _ uj > 03 m Y m a+ O w Y 0 ra 0 Y r • a 0 = Y ,C ro O O N • c 2 c L O N p 4' O O 3 �^▪ 'a,' ❑ O ❑' o -'1-1‘1' n o o - v s a • E• £ to N a h T L t y=. 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O o 0 m -0 r0 m o ❑ > ° D w o c n 0 v m • 3 • N A c o E o rco lL.l o > 0 r0 r0 n U V O w n r0 -0 ate+ •~ U V 0• Y • C Y O =vii > . cv roc u o w 0 0 w O°c 3 U v U > j ,_� C > 00 £ 0 0 °' v U >' . = « E E > —° 0 0 a c i c u 3 a m 0 E o c ' c ` ro 0 m 0 H o a m ea .c ° o ` C n • 0 0 0 o '- O p .a a- = a E a' m ni 0❑a 00 E O 4O E. o -00 o f • O 12 v n " a 0 E m v v 'L" 0 >- Y 3 -0 3 a 'a ' 2 ° a is ° -wo a ° 0J O C C 00I O _ca' o OO 5 -c E 0 m ° w 0 � ° ov0 3 3 00 • ¢ o a 2 L n 0 E- - a I- 3 -o r°n m - 3 tz: E E 3 ° = :n U ° w vi • c m `� C 0 = C °c L N 0 m m r m w E E o o y • > > c c o .« 2 m = Y o = E U Y Y u Y • 3 C > m n - V o o O o a• c a ` 3 • 'c N O .= y ' C « • Y C ` ' C k E L .0 N • W sm ❑ y o a p = o u rr 5 cc `o V n 'W o u o c o c • '0 c m E r a ❑° o c N 3 w • 3 a • E .°. . : c °c « L. Y c m 0 a N E 0 .E 0 0 a r > c e : - E C C 0 x • f0 a n �' r w 0 u 0 _.. • O �= c c 'w p w u 0 0 0 0 CC u n ¢ ❑ - ❑ O — 0 N • E E m C rp 0 n C c ° E 0 3 .c 0 u p 'o w q m o 0 m c • j i 0 Y Y V• Ln .. O c . U p 6 C C O C o• L N ❑ ❑ G ❑ u E • E ce U E on ol • o m m o m c 01 m m o m • o of t4 .°y' E p L N N O N 0 0 0 0 o 0 0 0 0 • 0 o 0 0 0 0 r ° 6 6 6 0 o N 0 0 • N N - in N in Q • N Q Q Q Q Q O en m m m 00 v N v. • N N N N • q N • v a a a a T. ZZ a 3 3 3 3 • o w n m w w a n _0/0. n m = 00 0 00 'o • u u u u in 0 • C m CD 0 E E • C C `0 0 C a ro 0, al .g m I • o 00 C T ON T O En o O O C N Q O O O CO O• e., 0 ry C C • ti ti T co C a _c -c y 0 a 0a - -O ,n m 0 v a U m a '� .0 C a 3 L N a cu• 0 co 00>• CO m IA E o o a c v a 3 ° °' " ° °c° N °-' «CU a v o « C) ° - 0 0 I... v -o m f0 C ° o s c a E s - 'co « - `o v Y ° C o- a Tv, 0 (c0 O s a o °' . `° o Q « ,n o ;� > E 4 - E c 3 -O ,a C T ,O ° a a 1- a a - 0 = m -O m tn 0 .o -O- v c E a « 00 ° oo ` `-° ° « '" ° a ,_ m v c In - c °-▪ m m r `o v P v ° ° ° Cu oT o v ° z a c a 3 v • •0 o o a In a 'm E ? o a ,n 0 Y a I+ Z o a y m ,a "= c E 5 ,n u a m 4 (0 ,t a N a al O a Z « a L a) ro m - a 4L « N n 9 0 E u C I- O 'u VI o N a > U cl a O 'u ,-aJ O Y v m C -(0 $ E c ° Nn "! "' u o a v �' r o °- \ CO Y L > -O v — O u a 01 W O �C a ,Li, a O -O Y ~ (a ° a °T.LS C. C °' \> E o « E o C ;sr ;ma 'm o u m -O v E v L 0 - E u y = •w▪ o a s m - `° z - v o (ca a (0 0 3 0 -44-Q ° E m n a L m ,ai, 0 Y N (O co U c a ` ° «u. a 1,1 c 't a C Y U o y - v E a a a s v .o m >, a f0 ° m a s o « o E _ m - o > ta, Qcr3 ° °3 (`03 ° mo co v0 m .� r me oz oo cn N aD • U a G — E O U — n LL ET) m W T ` a m O U - • C o . N 6 m m F to. ] d L 3 L L L 3 d e0 O m m to o > ) c c , a .. E c 'c c c c ¢ c d > W m = .- d = E u - 5 IA L i s C O C C C 0 I- C o 3 0 `o - O -p N o N y - n Y C LL C - a q d 6 d - d E m ▪ _ i 5 o m 2 y o m cc cc y Li n3 2 O o „ x - ° U 2 0 - O_ O L 0. W 'A I0 U O C O 0 0 C 0 -0 j2 c W E r LL 1°- 0 4 a F 0 4 - C y m 3 E W m c °c L - ` C m c a _ o m ? 3 .. .. 3 . O p c y 'm m L u d 0 m m m o 00 1 CO a' c a N a _ E m j - c c c x - m Y c i i c, LL U O C O 0 0 C 0 o a .o a o a C C U a W F 0 C C C 0 4 - O - c (n E E .. V O 0 C R A m d GO d _ Y C C_ W O ' a u •U N u O _ i u S 0. 0. 0 C O 0 0 C K C c .0 L N O F .0 0 0 0 0 u c E ca cc o 111 u m m m o+ m m m c - v m m m m .me. - O m m m m an in - V N N N d o 0 m 0 0 0 0 0 0 o 0 0 0 0 0 0 5 = o 0 0 0 6 6■N V1 V1 0 O N N N N - - N N N N V. N in m M T T T T a a - Q , N N N N N N in N N N N N M T in 0 7 • N N v x a s a a x o • a 3 3 3 3 3 0j a v d v m a - o a a s a n m a ✓ oo oo 'O 'O o' oo 0 u u u u in u - n E m :2 ` - 0 i i d T E E ,n N N r o o C o C E w - o U i ` `n i i > . ▪ ro re ez cc L ° 01 0 p0 L - T T NN T Cr 0 ° • C C O N N N 4 J (0 O ■O O O p O O m U - . � c C - • • a ill w • _ ° m w' 0.3 v CO • Cu c o a in ° C rip c s tin > „ N Q C 0 1-i L Ol V N O• O O m T C w N cm in• w - N Q n 3 i --0 v > Q.ci 0▪ o c v E E -Oo 0 o J u .°c 0 ? v Y an u a m ,_ `(0 U C Ct 'OO O in • 0 1` -c E N 0, O O c O C c L U co O O• p -° 0 a fa 0 . T m > O N C L T -O c p c > ill E m ? to m o o Ev °' a `v E c 'N^ ` • C 0 O N U \ N a T al O t0 E _. N `1 c N O CZ in u v °° -° u L>> 0 E E c E E u al Q Q c nit? o LACD` 3 ._ [0 O • U O a) O N u 0• -o +- X O Y Y Q N a � 41 L ro CU LL U Y Y .° v ° y L °' w v m c • E °' a m 3 a • m c o m et o 3 c '>° co a 'o n v `-° .° a `' • Y K ▪ w1 T O d 00 aT. 0 C - L T c0 ° N O O L V N vo O.• c >, N E c CO C °N in Y D o v r, o v v o o v; 1O ° a GI Y O 'vl O IO T w >' N ~ N >` -O - c Vl - = o v, 5• E o Y `m▪ '° � 3 °- 3 (0 c z 0 I c ° a U - •o « v o o c tn• V a n m 0 Y m m 2 c " .°. °' -cp s oN `N, •°' 3 m o `°° O cn co 7,2 O j O " Q 0. > '- « N 0 > m c 0s U O `p 'C > N n N E > w • N 3 m l 7 — .c a 5 3 o CO m >° u E L n S v°i a o 2 m u m "' n 5 et c O N w - c c IN 01 en all0 C > m y cc La' U C L c o 0 0 O IA . 0 O 0 0 r • C 1 3 2 , e ° -47, -2 « �• LL C o` = at E m w o E t O 0 w w w 'am n • ccO y O N t; O U Y 'I = Y X 'i p 6 x g IOU 0 0 0 0 • a it. .6 ° f LL 0 0 C 0 O F C y 'o W • Lo E °. c : c c L Y C m 'c y N ' c 3 c 3 3 m 0 c u « m a m E w o m = o o w 10 u • a A w ~ w O U _ j j A Y C ER O' - u C 0 0 0 • C o 0 0 0 4 4 ° 0 C N H O c • E c m M O a ° E 3 3 o o 0 w a m c v c c c w • V N o 7 O _ u 5 t a C d 0 0 O O O O O U • H 0 0 0 F C E N E w K O E • U o m 0 m m m m in m m m m m of M. 0 m m a? .°f. _1 .(. .a. • r on in o V. 4.4 w O O O O O O • 3 0 0 0 0 0 0 O O O 0 O O O I 6 O 6 O O O O O 0 O O o • N N N to on V1 • a °v °o °e °a °a °a v in in in• m m m m m m • 2 N • v a a 0 a s a T, Y s s Y s d 3 3 3 3 3 3 • • a w w v a o 0. n n n 01 a • u° U u° u° in U m • •c c w• O • F V O co U i v (e,m ` i i i v m N T w w > • L• 0 L C ti > T N O O 0 0 tn d C O 2 2 YD'2 2 a U c m w .J • • In ▪ • 0 °▪ • v C > C N Y O L 0 • Y N O ' > ,r D u u u ovs z -0 on to O- bit al _ C u C v N E 3 `0 a o E v '" > `� -O « O ra m E • E al 0 > -co 0 w m '" y 3 v v v Y - v w c O E J• u O a) _c _C ro C X -O U v Y C O 3 • O 0 H W N O al C_ W o al H C C 030 j N 153 _� ••O. 6 « — O — a > t m O N «- N v N H O m > C IT; W co w q L O C N aJ N > > 3 3 0 _0- 0 Y N O 6 m 3 el N aJ 3 d CO N O > > u CL • C a al _o '00 N d E 4 .0 'OC C _ C Y ' -0 0 O a)cli al m LL C 3 •' O O L 'N 'N Q 'Y CO w O L O 0 • 00 pa" N ` d O cu . — N C CO p o. E E - in .0 u Q « > u' a o a) m f0 > -0 ` v a w Y o o > a v L m E v 3 » '>' m E '- `� v co •, co E u c v c o 0 3 > v co 3o v = co c m v Y ° r a c c • Vo > '-" c E '" 0 o o m « 3 rroo a) E a E o. o a a -O aa, l.1 u 3 Q " m a N N p O 3 E c •L J O C 0 p c ' co C • v ov " ° °' y �' E 0 O .co- o N i - C uav o O O. ° •U' ° « 'Co a co f u « O 3 w U' o a .0 ¢ m 0. v a N C v ''`. c 2 L • N C Z E o m 'E C 3 3 « « d m m H q 0 .0. O 00 0 y 00 00 • d ) c m _ E d y c c ` W m = : w m p u 0 0 0 C >. m' d a= LL u o C o 0 0 • yn L E Ca 0 a o - a a C d m '3 .o. , C • O -o u a Y . ' M c Z. CO▪ C N LL s a t, 0 a 3 3 2 •-, « • N _ a w E m o y o m o m m m I- — t5 OO .L. i r K _ E y y c y C « N P - o u 0 _ = 0 5 • 0 O n w LL u o .o o .0 a .o Co c w E - 0 a 0 4 a a • ''' 3 0 E w E " c ° L • Y C 00 `�' c i _ `w L « s s m C u 73 °a A a d E c m m = = m m 'E > c c 'c 'z z ¢ 'c '¢ • a C d L •„ ' a V o LI « s. 1C +' t E 2 'W z O u 0 0 0 0 0 0 C C u° n a .0 .0 a a C • C — c N E E E c Le' C m C «m o 2 2 2 0 c0 O 'o o j 0 u o c 'c ¢.� > m v V 0. • 0 0 0 0 0 O C 0 a .0 0 a .0 a a •u E CC• E ci ° • u om m m m m m c m m m m m m • of of 0i of of o? v 0 m m ti m o O in V1 N in V1 N • L r O O O O O O 0 o O O O O O O O O O O 0 O O = O 5 6 6 6 6 • N - H - . N N in N V. IA • a °o C a C° o °o • N m V1 m N m m m m m on m • , ea c • N o v 00 Y Y Y 2 2 • o Y a 3 3 3 3 3 O m a a Al o a • . a o. a o n o o. id o uo u0 uo uo uo • to C 00 • 0 E O 0.1 a C C C C C •„ > > > N > -c o KO L L ti m f+ - O • C O 2 O •O O a to v u J ” •N ,-1 N - 'I y • • • in in w • °0 2 w e a v — v v • -• -a y E > o v ° 3 o a bD • d N C L y0 10 a) E N J O 0 O -O U c '^ u 3 « c 0 v v. L _ n a o co • E E N E O N N ra _ Y n 0 O• co CU iTT3 CC O 00 N O aL+ c a' O aL+ > Y 'O • E o_ v v E v 'y o = 0 0 m nvo o f ° fl. 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U O i a al n • t O 0 O Ct m m >, o a J c o o Ln 0 U• p N N — . 0 N C Ill • • • • • • • • • • • • • • • • • THIS PAGE INTENTIONALLY LEFT BLANK • • • is • • • • • • • • • • • • • • is • • • • • • • • is • • • • Appendix C - Pyramid Methodology • • • is is • • • • • • • • • • • as to • • • • • • • is • • • • is • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 333 • • • • • • • • • • • • • • • • • • • THIS PAGE INTENTIONALLY LEFT BLANK • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • THE PYRAMID METHODOLOGY: COST RECOVERY AND SUBSIDY ALLOCATION PHILOSOPHY The creation of a cost recovery and subsidy allocation CR[[NY� The Pyramid philosophy and policy is a key component to Methodology • maintaining an agency's financial control,equitably t • pricing offerings,and helping to identify core services v� including programs and facilities. • Critical to this philosophical undertaking is the su pport N.ConsIcktraleto Individual Benefit • and buy-in of elected officials and advisory boards, f"III.Individuaucommunity_ • staff, and ultimately,citizens.Whether or not ` (Balanced Beneficiaries) significant changes are called for,the organization 6il`�` • � ILConside tonnotmlVF should be certain that it philosophically aligns with its e Be 01! ,p • constituents.The development of a financial resource 1 4 allocation philosophy and policy is built upon a very aft • logical foundation, based upon the theory that those who benefit from parks and recreation services • ultimately pay for services. The development of a financial resource allocation • philosophy can be separated into the following steps: • • Step 1—Building on Your Organization's Values,Vision, and Mission • The premise of this process is to align agency services with organizational values,vision,and mission. It is • important that organizational values are reflected in the vision and mission. Oftentimes, mission statements are a • starting point and further work needs to occur to create a more detailed common understanding of the interpretation of the mission and a vision for the future.This is accomplished by engaging staff and community • members in a discussion about a variety of Filters. • • Step 2—Understanding the Pyramid Methodology,the Benefits Filter, and Secondary Filters • Filters are a series of continuums covering different ways of viewing service provision. Filters influence the final • positioning of services as they relate to each other and are summarized below.The Benefits Filter, however;forms • the foundation of the Pyramid Model and is used in this discussion to illustrate a cost recovery philosophy and policies for parks and recreation organizations. •_ Filter Definition Benefit Who receives the benefit of the service?(Skill development, education, • physical health,mental health,safety) • Is the service available to everyone equally? Is participation or eligibility Access/Type of Service • restricted by diversity factors (i.e.,age, ability,skill,financial)? Is it the organization's responsibility or obligation to provide the service • Organizational Responsibility based upon mission,legal mandate,or other obligation or requirement? • • Historical Expectations What have we always done that we cannot change? What is the anticipated impact of the service on existing resources?On • Anticipated Impacts other users?On the environment?What is the anticipated impact of not • providing the service? • Social Value What is the perceived social value of the service by constituents,city • staff and leadership,and policy makers? Is it a community builder? • • • • • • • • THE BENEFITS FILTER • The principal foundation of the Pyramid is the Benefits Filter.Conceptually,the base level of the pyramid • represents the mainstay of a public parks and recreation system. Services appropriate to higher levels of the • pyramid should only be offered when the preceding levels below are comprehensive enough to provide a foundation for the next level.This foundation and upward progression is intended to represent public parks and • recreation's core mission,while also reflecting the growth and maturity of an organization as it enhances its • service offerings. • It is often easier to integrate the values of the organization with its mission if they can be visualized.An ideal philosophical model for this purpose is the pyramid. In addition to a physical structure,pyramid is defined by • Webster's Dictionary as"an immaterial structure built on a broad supporting base and narrowing gradually to an • apex." Parks and recreation programs are built with a broad supporting base of core services,enhanced with more • specialized services as resources allow. Envision a pyramid sectioned horizontally into five levels. • MOSTLY COMMUNITY Benefit • The foundational level of the Pyramid is the largest,and includes those services including programs and facilities • which MOSTLY benefit the COMMUNITY as a whole.These services may increase property values,provide safety, • address social needs,and enhance quality of life for residents.The community generally pays for these basic • services via tax support.These services are generally offered to residents at a minimal charge or with no fee.A large percentage of the agency's tax support would fund this level of the Pyramid. • Examples of these services could include:the • existence of the community parks and recreation • system;the ability for youngsters to visit facilities on an informal basis;low-income or scholarship • programs;park and facility planning and design; /I. Mostly Community Benefit • park maintenance;or others. • NOTE:All examples above are generic—individual agencies vary in their determination of which services belong in the foundation level of the Pyramid based upon agency values,vision,mission,demographics,goals,etc. • • CONSIDERABLE COMMUNITY Benefit • The second and smaller level of the Pyramid Examples of these services could include:the • represents services which promote individual capacity for teens and adults to visit facilities on an • physical and mental well-being,and may begin to informal basis;, ranger led interpretive programs;, • provide skill development.They are generally beginning level instructional programs and classes; traditionally expected services and/or beginner etc. • instructional levels.These services are typically assigned fees based upon a specified percentage of _ • direct(and may also include indirect)costs.These • costs are partially offset by both a tax subsidy to account for CONSIDERABLE COMMUNITY benefit y `j • II. Considefa• xC.c=114Pfxa"N' and participant fees to account for the Individual -111 y,' • benefit received from the service. ``'` ' • • • • • • • • • • • • • • BALANCED INIDIVIDUAL/COMMUNITY Benefit • The third and even smaller level of the Pyramid • represents services that promote individual physical and mental well-being,and provide an intermediate • level of skill development.This level provides • balanced INDIVIDUAL and COMMUNITY benefit and III. Individual/Community should be priced accordingly.The individual fee is set Benefit • to recover a higher percentage of cost than those (Balanced Beneficiaries) • services that fall within lower Pyramid • levels. • Examples of these services could include:summer recreational day camp;summer sports leagues;year-round swim • team;etc. • • CONSIDERABLE INDIVIDUAL Benefit • The fourth and still smaller Pyramid level • represents specialized services generally for specific groups,and those which may • have a competitive focus.Services in this IV. Considerable level may be priced to recover full cost, Individual • including all direct and indirect expenses. Benefit • Examples of these services could include:specialty classes;golf;and outdoor adventure programs • • MOSTLY INDIVIDUAL Benefit • At the top of the Pyramid,the fifth and smallest level represents services which have profit center potential, • may be in an enterprise fund, may be in the same market space as the private sector,or may fall outside the • core mission of the agency. In this level,services should be priced to recover full cost in addition to a • designated profit percentage • Examples of these activities could include:elite diving teams;golf lessons;foc • V. MOSiI rentals;and other facility rentals such as for weddings or other services. Individual n • Benefit, • • Step 3—Developing the Organization's Categories of Service • In order to avoid trying to determine cost recovery or subsidy allocation levels for each individual agency service • including every program,facility or property, it is advantageous to categorize agency services into like categories. • This step also includes the development of category definitions that detail and define each category;and service inventory"checks and balance"to insure that all agency services belong within a developed category. Examples of • Categories of Service could include: Beginner instructional classes;Special events; and Concessions/Vending. • • • • • • • • • • • Step 4—Sorting the Categories of Service onto the Pyramid • It is critical that this sorting step be done with staff,governing body and citizen representatives involved.This is • where ownership is created for the philosophy,while participants discover the current and possibly varied • operating histories,cultures, and organizational values,vision and mission. It is the time to develop consensus and • get everyone on the same page,the page that is written together. Remember,this effort must reflect the community and must align with the thinking of policy makers. • Sample Policy Development Language: • XXX community brought together staff from across the department, agency leadership,and citizens to sort existing • programs into each level of the Pyramid.The process was facilitated by an objective and impartial facilitator in • order to hear all viewpoints. It generated discussion and debate as participants discovered what different people had to say about serving culturally and economically varied segments of the community; about historic versus • active-use parks;about the importance of adult versus youth versus senior activities; and other philosophical and • values-based discussions.This process gets at both the "what"and "why"with the intention of identifying common ground and consensus. • • Step 5—Determining(or Confirming)Current Subsidy/Cost Recovery Levels • This step establishes the expectation that the agency will confirm or determine current cost recovery and subsidy • allocation levels by service area.This will include consideration of revenues sources and services costs or expenses. • Typically,staff may not be cost accounting consistently, and these inconsistencies will become apparent. Results of • this step will identify whether staff members know what it costs to provide services to the community;whether staff have the capacity or resources necessary to account for and track costs;Whether accurate cost recovery • levels can be identified;and whether cost centers or general ledger line items align with how the agency may want • to track these costs in the future. • Step 6—Defining Direct and Indirect Costs • The definition of direct and indirect costs can vary from agency to agency.What's important is that all costs • associated with directly running a program or providing a service are identified and consistently applied across the • system. Direct costs typically include all the specific,identifiable expenses(fixed and variable)associated with • providing a service.These expenses would not exist without the service and may be variable costs. Defining direct costs,along with examples and relative formulas is necessary during this step. • Indirect costs typically encompass overhead (fixed and variable)including the administrative costs of the agency. • These costs would exist without any specific service but may also be attributed to a specific agency operation(in • which case they are direct expenses of that operation). If desired,all or a portion of indirect costs can be allocated, in which case they become a direct cost allocation. • • Step 7—Establishing Cost Recovery/Subsidy Goals • Subsidy and cost recovery are complementary. If a program is subsidized at 75%, it has a 25%cost recovery,and • vice-versa. It is more powerful to work through this exercise thinking about where the tax subsidy is used rather • than what is the cost recovery.When it is complete,you can reverse thinking to articulate the cost recovery • philosophy,as necessary. The overall subsidy/cost recovery level is comprised of the average of everything in all of the levels together as a • whole.This step identifies what the current subsidy level is for the programs sorted into each level.There may be • quite a range within each level,and some programs could overlap with other levels of the pyramid.This will be • rectified in the final steps. • • • • • • • • • • This step must reflect your community and must align with the thinking of policy makers regarding the broad • picture financial goals and objectives. • • Examples • Categories in the bottom level of the Pyramid may be completely or mostly subsidized, with the agency having established limited cost recovery to convey the value of the experience to the user.An established 90-100%subsidy • articulates the significant community benefit resulting from these categories. • The top level of the Pyramid may range from 0%subsidy to 50%excess revenues above all costs, or more. Or, the • agency may not have any Categories of Service in the top level. • • Step 8—Understanding and Preparing for Influential Factors and Considerations • Inherent to sorting programs onto the Pyramid model using the Benefits and other filters is the realization that • other factors come into play.This can result in decisions to place services in other levels than might first be thought.These factors also follow a continuum; however,do not necessarily follow the five levels like the Benefits • Filter. In other words,a specific continuum may fall completely within the first two levels of the Pyramid.These • factors can aid in determining core versus ancillary services.These factors represent a layering effect and should be used to make adjustments to an initial placement on the Pyramid. • • THE COMMITMENT FACTOR:What is the intensity of the program,what is the commitment of the participant? • . _ _ • Drop-In Instructional— Instructional— Competitive—Not • Opportunities Basic Intermediate Recreational Specialized • • THE TRENDS FACTOR: Is the program or service tried and true, or is it a fad? • • Basic Traditionally Staying Current with Cool,Cutting Edge Far Out Expected Trends • • THE POLITICAL FILTER: What is out of our control? • This filter does not operate on a continuum, but is a reality,and will dictate from time to time where certain • programs fit in the pyramid • THE MARKETING FACTOR:What is the effect of the program in attracting customers? • • Loss Leader Popular—High Willingness to Pay • • THE RELATIVE COST TO PROVIDE FACTOR: What is the cost per participant? • ._ . • Low Cost per Medium Cost per High Cost per • Participant Participant Participant • • • • • • • • • THE ECONOMIC CONDITIONS FACTOR:What are the financial realities of the community? • Low Ability to Pay Pay to Play • FINANCIAL GOALS FACTOR:Are we targeting a financial goal such as increasing sustainability, decreasing subsidy reliance? 100% Generates Excess Revenue • Subsidized over Direct Expenditures • • Step 9—Implementation • Across the country, ranges in overall cost recovery levels can vary from less than 10%to over 100%.The agency • sets their goals based upon values,vision,mission,stakeholder input, funding,and/or other criteria.This process • may have been completed to determine present cost recovery levels,or,the agency may have needed to increase cost recovery levels in order to meet budget targets.Sometimes,simply implementing a policy to develop equity is • enough without a concerted effort to increase revenues. Upon completion of steps 1-8,the agency is positioned to • illustrate and articulate where it has been and where it is heading from a financial perspective. • Step 10—Evaluation • • The results of this process may be used to: • • articulate and illustrate a comprehensive cost recovery and subsidy allocation philosophy • train staff at all levels as to why and how things are priced the way they are • • shift subsidy to where is it most appropriately needed • • benchmark future financial performance • enhance financial sustainability • • recommend service reductions to meet budget subsidy targets, or show how revenues can be increased • as an alternative • justifiably price new services • • This Cost Recovery/Subsidy Allocation Philosophy:The Pyramid Methodology Outline is provided by: • GREENP LAY:LC • • The Leading Edge In Parks,Recreation • And Open Space Consulting • GreenPlay,LLC,211 North Public Road,Suite 225, Lafayette,Colorado 80026 • (303)439-8369;Toll-free: 1-866-849-9959; Info @GreenPlayLLC.com;www.GreenPlayLLC.com • All rights reserved. Please contact GreenPlay for more information. Copyright 2001,2008, 2009, 2011 • • • • • • • • • • • • • • Appendix D - Service Assessment • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • City-Wide Recreation Needs Assessment- DRAFT Page 341 • • • • • • • • • • • • • • is • • • • THIS PAGE INTENTIONALLY LEFT BLANK • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Public Sector Agency Service Assessment • • Based on MacMillan Matrix for Nonprofit agencies from the Alliance For Nonprofit Management. • Adapted by GreenPlay, LLC and GP RED for Public Sector Agencies. April 2009. • Public agencies have not traditionally been thought of as organizations needing to be competitively • oriented. Unlike private and commercial enterprises which compete for customers and whose very • survival depends on satisfying paying customers, many public and non-profit organizations operate in a non-market, or grants economy-one in which services may not be commercially viable. In other words, • the marketplace may not supply sufficient and adequate resources. • In the public sector, our customers (taxpayers) do not decide how funding is allocated and which service • gets adequate,ongoing funding. (In fact, many public agencies and non-profits can be considered "sole- source," the only place to get a service, so there is little to no market saturation and therefore, potential • for apathetic service enhancement and improvement). Consequently, public and non-profit organizations have not necessarily had an incentive to question the status quo, to assess whether • customer needs were being met, or to examine the cost-effectiveness or quality of available services. = The public sector and market environments have changed,funders and customers alike are beginning to demand more accountability; and both traditional (taxes and mandatory fees) and alternative funding • (grants and contributions) are getting harder to come by, even as need and demand increase. This • increasing demand for a smaller pool of resources requires today's public and non-profit agencies to • rethink how they do business, to provide services where appropriate,to avoid duplicating existing comparable services, and to increase collaboration, when possible. In addition,organizations are • leveraging all available resources where possible. • An assessment of a Public Sector Agency Services is an intensive review of organizational services • including activities,facilities, and parklands that leads to the development of an agency's Service • Portfolio. Additional results indicate whether the service is"core to the organization's values and • vision", and provides recommended provision strategies that can include, but are not limited to enhancement of service, reduction of service, collaboration, advancing or affirming market position. • This assessment begins to provide a nexus relative to which services are central to the organization's • purpose.The process includes an analysis of: each service's relevance to the organization's values and • vision; the organization's market position in the community relative to market; other service providers in the service area including quantity and quality of provider; and the economic viability of the service. • • Based on the MacMillan Matrix for Competitive Analysis of Programs', the Public Sector Services • Assessment Matrix is an extraordinarily valuable tool that is specifically adapted to help public agencies assess their services. The MacMillan Matrix realized significant success in the non-profit environment • and has led to application in the public sector.The Public Sector Agency Services Assessment Matrix is • based on the assumption that duplication of existing comparable services(unnecessary competition) among public and non-profit organizations can fragment limited resources available, leaving all • providers too weak to increase the quality and cost-effectiveness of customer services.This is also true • for public agencies. • The Public Sector Agency Service Assessment Matrix assumes that trying to be all things to all people • can result in mediocre or low-quality service. Instead,agencies should focus on delivering higher- • • • 'Alliance for Nonprofit Management • • • • • • quality service in a more focused (and perhaps limited) way. The Matrix helps organizations think a about some very pragmatic questions. 5 0: Is the agency the best or most appropriate organization to provide the service? 5 Q: Is market competition good for the citizenry? - Q: Is the agency spreading its resources too thin without the capacity to sustain core - services and the system in general? Q: Are there opportunities to work with another organization to provide services in a more 5 efficient and responsible manner? - •SI Financial Capacity II Financial Capacity 5 services Ir Economically Viable Not Economically Viable III Assessment Matrix Coverage a Coverage Alternative lII -- _ I� --- - r---- Alternative a Alternative o, , �tx-tS 1.42 g g Coverage Coverage �� High ICI Low High Low 0 Q_ �L— 11.1 == _..... 111 -.-Strop --- • • • • Fit Fit is the degree to which a service aligns with the agency's values and vision, reflecting the community's • interests. If a service aligns with the agency's values and vision, and contributes to the overall enhancement of the community, it is classified as "good fit", if not, the service is considered a "poor fit". • • Does the service align with agency values and vision? • Does the service provide community-wide return on investment ( i.e. community, individual, • environmental, or economic benefits and outcomes that align with agency values such as crime 41111 prevention, improved health and well-being, enhancement of property values)? S S S S Financial Capacity Financial Capacity is the degree to which a service (including a program,facility or land asset is currently • or potentially attractive as an investment of current and future resources to an agency from an economic perspective. • • No program should be classified as 'highly attractive" unless it is ranked as attractive on a substantial • majority of the criteria below. • Does the service have the capacity to sustain itself(break even) independent of General Fund or • taxpayer subsidy/support? • Can the service reasonably generate at least XXXXX% (TBD)from fees and charges? • • Can the service reasonably generate excess revenues over direct expenditures through the • assessment of fees and charges? S • Are there consistent and stable alternative funding sources such as donations, sponsorships, • grants and/or volunteer contributions for this service? • Can the service reasonably generate at least XXXXX% (TBD) of the costs of service from alternative funding sources? S • • Is there demand for this service from a significant/large portion of the service's target market? S • Can the user self-direct or operate/maintain the service without agency support? S S S S S S S S S • • • • Market Position • Market Position is the degree to which the organization has a stronger capability and potential to deliver • the service than other agencies—a combination of the agency's effectiveness, quality, credibility, and • market share dominance. No service should be classified as being in a "strong market position" unless it has some clear basis for declaring superiority over all providers in that service category, and is ranked as • affirmative on a substantial majority of the criteria below. • • Does the agency have the adequate resources necessary to effectively operate and maintain • the service? • • • Is the service provided at a convenient or good location in relation to the target market? • • Does the agency have a superior track record of quality service delivery? • • • Does the agency currently own a large share of the target market currently served? • • Is the agency currently gaining momentum or growing its customer base in relation to other • providers? (e.g., "Is there a consistent waiting list for the service?") • • Can you clearly define the community, individual,environmental and/or economic benefits • realized as a result of the service • • Does agency staff have superior technical skills needed for quality service delivery? - • Does the agency have the ability to conduct necessary research, pre and post participation • assessments, and/or properly monitor and evaluate service performance therefore justifying • the agency's continued provision of the service? (Benchmarking performance or impact to • community issues,values,or vision) • • Are marketing efforts and resources effective in reaching and engaging the target market? • • • • • • Alternative Coverage • Alternative Coverage is the extent to which like or similar services are provided in the service area to • meet customer demand and need. If there are no other large (significant), or very few small agencies • producing or providing comparable services in the same region or service area,the service should be • classified as "low coverage." Otherwise, coverage is "high." • • • • • • • • • • • • Unfair Competition • • It has become somewhat challenging to draw a line of demarcation between those services that are • recognized to be the prerogative of the private sector and those thought to be the responsibility of the public sector. Overlap of service production and provision are common. A continuing problem today is • the lack of clarification between what sector should be producing or providing which services, therefore, • developing boundaries. What is needed is the reshaping of how public and private sector agencies work independent of each other or together in a more effective way, becoming complementary rather than • duplicative. • • Service lines are blurred due to a variety of factors. Whether it is due to the emergence of new services, not offered before, in response to customer demand, or reduced availability of public funds and • therefore greater dependence on revenue generation,these blurred lines sometimes result in charges • that the public sector engages in unfair competition practices by offering similar or like services to those • of the private sector. These charges result from the resource advantages the public sector has over the private sector including but not limited to immunity from taxation and the ability to charge lower fees • for similar or like services due to receipt of subsidy dollars. • • Recommended Provision Strategies—Defined (numbers refer to graphic above) • • Affirm Market Position (1)—a number(or one significant)alternative provider(s)exists yet the service • has financial capacity and the agency is in a strong market position to provide the service to customers or the community.Affirming market position includes efforts to capture more of the market and • investigating the merits of competitive pricing strategies.This includes investment of resources to • realize a financial return on investment. Typically,these services have the ability to generate excess • revenue. • Advance Market Position (2)—a smaller number or no alternative providers exist to provide the service, • the service has financial capacity and the agency is in a strong market position to provide the service. Due primarily to the fact that there are fewer if any alternative providers, advancing market position of • the service is a logical operational strategy.This includes efforts to capture more of the market, • investigating the merits of market pricing, and various outreach efforts. Also,this service may be an • excess revenue generator by increasing volume. • Divestment (3,4,7,8,9)—the agency has determined that the service does not fit with the agency's • values and vision, and/or the agency has determined it is in a weak market position with little or no • opportunity to strengthen its position. Further,the agency deems the service to be contrary to the agency's interest in the responsible use of resources,therefore, the agency is positioned to consider • divestment of the service. • • Investment(4)—investment of resources is the agency's best course of action as the service is a good fit with values and vision, and an opportunity exists to strengthen the agency's current weak market • position in the marketplace. • • Complementary Development (5)—the service is a good fit, a number of or one significant alternative provider(s)exists which provide the service,the agency is in a strong market position to provide the • service, yet it does not have financially capacity to the agency. "Complementary development" • encourages planning efforts that lead to complementary service development rather than duplication, • broadening the reach of all providers. Although there may be perceived market saturation for the • • • • • • service due to the number or like services of alternative providers, demand and need exists justifying • the service's continued place in the market. • Collaboration (4,7,8)—the agency determines that the service can be enhanced or improved through the development of a collaborative effort as the agency's current market position is weak. Collaborations (e.g., partnerships)with other service providers(internal or external)that minimize or eliminate • duplication of services while most responsibly utilizing agency resources are recommended. • Core Service (6)—these services fit with the agency's values and vision, there are few if any alternative • providers, yet the agency is in a strong market position to provide the service. However,the agency does • not have the financial capacity to sustain the service outside of General Fund support and the service is • deemed to not be economically viable. These services are "core"to satisfying the agency's values and vision typically benefiting all community members,or are seen as essential to the lives of under-served • populations. • • Glossary • Ability-the quality or state of being able; power to perform; competence in doing • Adequate-sufficient for a specific requirement; reasonably sufficient • • Capacity-the potential or suitability for accommodating; the maximum amount or number that can be • contained or accommodated; the facility or power to produce, perform, or deploy; capability • Quality- meeting or exceeding expectations; degree of excellence; superiority in kind • Superior-of higher rank, quality, or importance; excellent of its kind • Target market—the specific market of a service (e.g., age, sex, race/ethnicity, education level, ability • level, residence) • • This Services Assessment Methodology Outline is provided by: • E CREENPLAYLC [�i,C,■f • Th.LndingEdalaPerb.RSrmgan • AMOpdnSpneCatcWnc/ Research,Education,and Development • for Health,Recreation,and land Agencies • 211 North Public Road,Suite 225, Lafayette, CO 80026 • (303)439-8369;Toll-free: 1-866-849-9959; Info @GreenPlayLLC.com;www.GreenPlavLLC.com; www.gpred.org All rights reserved. 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